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Recensioner av Astor Kensington Hostel

2 out of 5
Astor Kensington Hostel
45 Queensborough Terrace, London, England

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 10 av 27 recensioner" "
8 - Bra i betyg. 8 av 27 recensioner" "
6 - Okej i betyg. 5 av 27 recensioner" "
4 - Dåligt i betyg. 1 av 27 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 27 recensioner" "

7,6/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ki Ki

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Astor Kensington Team 31 jan. 2024
Hi Ki Ki! Thank you for a fantastic review! It is so good to know you had fun in our hostel and your stay was comfortable. It was a pleasure to host you. All the best, and safe travels.

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pessimo soggiorno
Soggiorno di 3 notti e 4 giorni. Terribile. Gente strana in tutto l'ostello (mandavano occhiate ogni qualvolta vedevano me e le mie amiche), spazzatura davanti alla porta del palazzo, niente ascensore ( e io avevo la stanza al quinto piano). Non mi sono sentita affatto al sicuro per tutto il soggiorno. Niente phon nella stanza, mi sono dovuta asciugare i capelli all'entrata dell'ostello, con il phon che mi ha dato la ragazza alla reception (con la porta aperta ed era inizio dicembre.. quindi immaginate il freddo ed io ero con i capelli bagnati). La ragazza voleva che le dessi 5£ in contanti (che mi avrebbe poi restituito), che io non avevo poichè Londra non è molto cash friendly (per cui avevo solo la mia carta). Nonostante le avessi detto che avrei potuto proprio pagare quei soldi con la carta, lei non ha accettato. Le scale sono molto piccole e con le valigie fino al quinto piano è stato un incubo. Le stanze poi strettissime e piccolissime. Per 130£ a testa per 3 notti non ne vale assolutamente la pena. Opinione mia personale, se siete in vacanza per qualche giorno cercate altro. Questo soggiorno vi rovinerebbe solo la vacanza.
Bodde här 3 nätter i november 2023
Svar från Astor Kensington Team 1 jan. 2024
Hi Pessimo, First, thank you for taking the time to share your valuable feedback with us. It was a pleasure to host you. We are grateful for your suggestions on how to improve our services, it would help us strengthen our training procedures and make sure this doesn’t happen again in the future. Sorry for any inconvenience it may have caused you. We promise to make sure this doesn’t happen again in the future. All the best, and safe travels.

2/10 Väldigt dåligt

kislay

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not for couple
Staff was amazing, But the beds are not comfortable taps are keep making the sounds windows are hard to make them lock, couple couldn't able able to sleep on bed
Bodde här 1 natt i november 2023
Svar från Astor Kensington Team 6 nov. 2023
Hi Kislay!Thank you for taking the time to write us a review :) It is so good to know you had fun in our hostel and your stay was comfortable. It was a pleasure to host you. We have taken note of all the pointers that we need to improve on. That makes our hostel better. We look forward to welcoming you again in the future!Astor Kensington Team

8/10 Bra

Rithvik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Astor Kensington Team 6 nov. 2023
Hi Rithvik!Thank you for taking the time to write a review! See you in the future!

10/10 Fantastiskt

Suying

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff
The staff here are amazing. They are very, very nice! In the future when I visit London again, I will always stay at Astor Kensington Hostel as long as available.
Bodde här 1 natt i augusti 2023
Svar från Astor Kensington Team 25 sep. 2023
Hi Suying! Thank you for staying with us! We are glad to hear you had an amazing time!We look forward to seeing you again soon! Astor Kensington Team

10/10 Fantastiskt

Andrew, Sheffield

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, easy to access tube
Bodde här 1 natt i augusti 2023
Svar från Astor Kensington Team 14 aug. 2023
Hello Andrew.Thank you for taking the time to share your experience. It is so good to know you had fun in our hostel and your stay was comfortable. It was a pleasure to host you.We hope to see you sometime in the future:) Until then, happy travels!

8/10 Bra

Kanishkan

Affärsresenär
Gillade: Renlighet och personal och service
Nice place, but lift facility was missing
Bodde här 3 nätter i juni 2023
Svar från Astor Kensington Team 14 aug. 2023
Hello KanishkanThank you for this feedback. Thanks so much for letting us know that you enjoyed your time in our hostel, and we very much enjoyed your visit. It was a pleasure to host you.We look forward to welcoming you back again on your travels to London :) Until then, Safe travels.

10/10 Fantastiskt

Taryn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
What a good option
The staff is amazing. The all ladies room great. My first hostel experience and I’m grateful is was with Astor.
Bodde här 4 nätter i mars 2023

8/10 Bra

Flavia

Bodde här 4 nätter i mars 2023

10/10 Fantastiskt

Gomes Couto

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023

4/10 Dåligt

Chi Chung

Reste i grupp
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Camille

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super pour vivre Londres a fond
Séjour super, j’étais seule dans un dortoir mixte de 9 personnes aucun problème de sécurité ou autre. L’ambiance est très conviviale et dans l’entre aide. Je recommande vivement, les chambres sont nettoyées fréquemment et les espaces communes sont propres et confortables.
Bodde här 6 nätter i augusti 2022

6/10 Okej

Caitlin

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff were kind and helpful. Rooms were a bit tired and whilst I appreciate sheets being provided, pillows and duvet were quite 'musty'. Bathrooms pretty grotty. But overall a fair price for a nice neighbourhood.
Bodde här 2 nätter i augusti 2022

8/10 Bra

NICOLAS

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2022

8/10 Bra

Kate

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff. Clean, bright room on fifth floor. Suggest using mattress protectors.
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Craig

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely staff, good location, close to Paddington Heathrow express.
Bodde här 1 natt i juli 2022

8/10 Bra

Soyun

Bodde här 1 natt i juli 2022

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Good overall, facilities are rather small but staff is friendly.
Bodde här 1 natt i juni 2022

8/10 Bra

CAMILLA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay in an amazing location
The hostel is in a really nice area. Points for location! It has everything in a walking distance and underground stations super close that are super central to everywhere in the city. Staff is amazing! Super friendly, always happy to help with anything you need and always there as well. I was in 4-bedroom room and it was a bit small, but expected for the price and as it is a hostel. Totally fine. I've had a few roommates and they were all nice, so no problems at all with that. Kitchen is a nice area to hang out in and to get to know the other guests. Breakfast every morning is simple but affordable. Overall, I've had a great time in Astor Kensington Hostel. I would definitely recommend for adventurous travelers :)
Bodde här 9 nätter i juni 2022

2/10 Väldigt dåligt

Gurleen

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Extremely dirty would not recommend
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Hap Yan Arthur

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Meet friendly people here
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Jay Phillip

Reste i grupp
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022

6/10 Okej

Anna

Gillade inte: Rummets bekvämlighet
Veldig harde senger og utrolig små bad.
Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved my stay. Paid extra to sleep few hours more as I worked a night shift. Staff amazing will do anything to make ur stay perfect 👍
Bodde här 1 natt i oktober 2021

6/10 Okej

Mark

Bodde här 2 nätter i maj 2021

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Wifi solo en el primer y segundo piso
No fue una grata estadía, la señal de wifi solo llegaba hasta el segundo piso, y hay cinco pisos, inaceptable. Al momento de reclamar me dijeron que aveces se caía la señal, lo que no era así, sino que no había señal, por la noche se escuchan ruidos de goteras molestos, aunque no este lloviendo, las escaleras demasiado estrechas, cuesta demasiado subir con una maleta. Para calentar comida o agua o usar un cubierto, todo habia que pedirlo en recepción. La limpieza si es buena, y la ubicación también.
Bodde här 4 nätter i december 2020
Svar från Bec 23 dec. 2020
Hi there, that you for leaving us a review, we appreciate your feedback. We do have wifi routers on all of the floors so that the wifi signal can be reached by every room. We have a very friendly team of receptionists working 24 hours a day so if you ever have any questions in terms of wifi or any other queries, we are always available to help! We also have varying dormitories on every floor of the hostel so if you would ever like to move to a different room we are more than happy to accommodate. Unfortunately the kitchen is closed at this stage because of the current government guidelines given coronavirus. We understand that this can be a little difficult sometimes but as mentioned previously, our receptionists are more than happy to help you if you need anything. Thank you for your review. Love Astor Kensington Family