Exteriör

Recensioner av Best Western Northfields Ealing Hotel

3 out of 5
Best Western Northfields Ealing Hotel
264 Northfield Avenue, London, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 92 av 154 recensioner" "
8 - Bra i betyg. 34 av 154 recensioner" "
6 - Okej i betyg. 14 av 154 recensioner" "
4 - Dåligt i betyg. 10 av 154 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 154 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Malin

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Insekter överallt
Rummet låg i källaren och saknade fönster. Som kompensation fanns frostade takfönster som släppte in solen och gjorde rummet till en bastu samt släppte in allt vägbuller. Utöver detta verkade rummet trevligt, tills vi upptäckte insekterna. Rummet var fullt av någon sorts mal. Värst var det i badrummet, men de fanns överallt. Vi fick veta från receptionen att dessa djur fanns i alla källarrummen och eftersom alla familjerum låg i källaren kunde vi inte få byta.
Bodde här 2 nätter i juli 2023
Svar från Sandeep 28 juli 2023
Dear Malin , Thank you for taking out your precious time for sharing your feedback about your recent stay with Best Western Northfields Ealing Hotel. We really apologies for any inconvenience caused during the stay and you did not had desired stay. Please do visit again in and we will make sure that you will have a perfect stay .Hope to host you again in near future . Kind regards Sandeep Singh Bhandari

8/10 Bra

Simon

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2023
Svar från Mat 27 apr. 2023
Dear Simon,Thank you for choosing BW Northfields Ealing Hotel. I am pleased to hear about your positive experience at our hotel. We hope to see you again soon!Kind Regards,Mat

10/10 Fantastiskt

Spencer

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outside of hotel of hotel doesnt look great but inside is great. Very clean, easy parking
Bodde här 4 nätter i april 2024
Svar från Weronika 1 maj 2024
Dear Spencer, Thank you for your feedback! We're glad to hear that you found the interior of our hotel great and very clean. We understand that first impressions are important, and we'll take your comments about the exterior appearance into consideration as we strive to improve.We're pleased to know that you found parking easy during your stay. If there's anything else you'd like to share or if you have any special requests for your next stay, please feel free to let us know. We're here to ensure you have another enjoyable experience with us.Warm regards,Weronika Front desk.

2/10 Väldigt dåligt

Michaela

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kenneth

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We hear the rail roll by frequently.
Bodde här 3 nätter i april 2024
Svar från Natalia 26 apr. 2024
Dear Kenneth,Thank you for your feedback. We're glad to hear that you had a positive experience overall. We apologize for any inconvenience caused by the noise from the rail. While we aim to provide a comfortable and peaceful environment for our guests, noise from nearby transportation can sometimes occur. We appreciate your understanding and hope that it did not significantly detract from your overall enjoyment of your stay. If there's anything else we can do to improve your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another stay.Kind regards,Natalia,Front Desk.

10/10 Fantastiskt

Rachel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very enjoyable stay, thank you.
Bodde här 2 nätter i april 2024
Svar från Natalia 23 apr. 2024
Dear Rachel,Thank you so much for your wonderful review! We are delighted to hear that you had a very enjoyable stay with us. It's always our highest priority to ensure our guests have a memorable and comfortable experience, and it sounds like we succeeded during your visit.Your kind words are greatly appreciated, and we thank you for taking the time to share your positive feedback. We look forward to the opportunity to welcome you back again soon for another enjoyable experience.Kind regards,Natalia,Front Desk.

10/10 Fantastiskt

Fabrizio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sono stato in vacanza con la mia ragazza la struttura si trova a 2 passi dalle metro, si arriva ovunque, personale cortese struttura pulita e stanza grande.Eccellente
Bodde här 3 nätter i april 2024
Svar från Natalia 21 apr. 2024
Dear Fabrizio,Thank you for your excellent rating and for sharing your positive experience with us! We're thrilled to hear that you and your girlfriend enjoyed your holiday at our hotel. It's fantastic to know that our convenient location near the metro, friendly staff, cleanliness, and spacious rooms contributed to making your stay memorable. Your feedback motivates us to continue delivering exceptional service to all our guests. Should you plan another visit to the area, we would be delighted to welcome you back for another wonderful stay.Kind regards, Natalia, Front Desk.

10/10 Fantastiskt

Chef

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great atmosphere, friendly staff, clean rooms.
Bodde här 1 natt i april 2024
Svar från Natalia 11 apr. 2024
Dear Chef,Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a fantastic experience during your stay with us.Creating a welcoming atmosphere and providing friendly service is at the core of what we do, and we're delighted that you found our staff to be accommodating and our atmosphere to be great. We take great pride in maintaining high standards of cleanliness throughout our hotel, and we're glad that our efforts were evident during your visit.We truly appreciate your kind words and your 5-star rating. It means the world to us to know that we exceeded your expectations and provided you with a memorable stay.We look forward to welcoming you back to our hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind regards,Natalia,Front Desk.

8/10 Bra

Maurice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good located to the metro station
Bodde här 3 nätter i mars 2024
Svar från Weronika 13 mars 2024
Dear Maurice,We appreciate your positive feedback regarding the hotel's proximity to the metro station. It's great to know that the convenience of having the metro just 50 meters away added to the overall positive experience of your stay. We understand the importance of easy access to public transportation, and we're pleased that our location contributed to the convenience of your travels.Thank you for choosing our hotel, and we look forward to the possibility of hosting you again in the future. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know.Safe travels and best regards,Weronika Front desk.

8/10 Bra

Nichola

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Great location for getting to central London, really lovely staff, SPOTLESS.
Bodde här 1 natt i mars 2024
Svar från Natalia 9 mars 2024
Dear Nichola,Thank you for sharing your feedback regarding your recent stay at our hotel. We are thrilled to hear that you found our location convenient for accessing central London and that you had interactions with our staff that left a positive impression.Your compliment regarding the cleanliness of our establishment is greatly appreciated. We take pride in maintaining high standards of cleanliness and hygiene throughout our premises to ensure a comfortable and pleasant stay for all our guests.We are grateful for your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,NataliaFront Desk

10/10 Fantastiskt

Neil

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always a pleasure
Nice staff who actually care. Better than 99% of budget hotels in London. Very convenient
Bodde här 2 nätter i januari 2024
Svar från Natalia 29 jan. 2024
Dear Neil, Thank you for choosing to stay with us at Best Western Northfields Ealing Hotel. We are overwhelmed with the extremely positive feedback you have provided for us, we are delighted to know you are satisfied with the service of our staff, we will be sure to pass the message onto everyone. Customer experience is our priority here, so we are glad you think we met your expectations, and you felt as if the service was amazing. Thank you so much for this feedback, if you have any concerns you would like to address we would appreciate it, we strive to provide the best experience for everyone and are constantly seeking ways to improve. We hope to host you again soon, thank you once again for staying at our hotel. Kind regards,Natalia, Front Desk.

10/10 Fantastiskt

Neil

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will stay again
I have stayed a number of times. The staff, although varied, are always friendly and courteous and VERY kind. Really good people and genuine.
Bodde här 1 natt i januari 2024
Svar från Natalia 27 jan. 2024
Dear Neil, Thank you for taking the time to share your wonderful review with us. We are thrilled to learn that you had such a positive experience during your stay at our hotel.We are extremely delighted to hear that your experiences at the hotel continue to exceed expectations and you are a loyal guest. Customer satisfaction is our priority so we are happy to hear we provide you with an excellent stay each time.We thank you for the overwhelmingly positive review of our staff. We are so glad to hear you find the team friendly, kind and courteous, be assured this message will be passed along to the whole team, we really appreciate the support and are happy we can provide you with such excellent service each time!Thank you for taking the time out your day to leave us such an amazing review, we can't wait to host you again. Kind Regards,NataliaFront Desk

8/10 Bra

Rebecca

Bodde här 2 nätter i januari 2024
Svar från Natalia 28 jan. 2024
Dear Rebecca,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience with our staff, facilities and your room. It's always rewarding to know that our efforts are recognized and appreciated. We strive to provide a welcoming atmosphere and quality service, and it's wonderful to know that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like us to address or if you have any additional comments, please feel free to reach out. We thank you for choosing Best Western Northfields Ealing hotel, we hope we can host you again on your future travels. Kind Regards,NataliaFront Desk

10/10 Fantastiskt

Arulanantham

Bodde här 3 nätter i januari 2024
Svar från Natalia 28 jan. 2024
Dear Arulanantham,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience with our staff, facilities and your room. It's always rewarding to know that our efforts are recognized and appreciated. We strive to provide a welcoming atmosphere and quality service, and it's wonderful to know that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like us to address or if you have any additional comments, please feel free to reach out. Thank you for choosing Best Western Northfields Ealing hotel, it was a pleasure hosting you and i hope we can host you again on your future travelsKind Regards, NataliaFront Desk

10/10 Fantastiskt

Siobhan

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Looks bad from outside but inside was grest. Rooms are clean and comfortable
Bodde här 2 nätter i januari 2024
Svar från Sandeep 26 jan. 2024
Dear Siobhan,Thank you so much for taking the time to share your experience with us. We truly appreciate your honest feedback. We're thrilled to hear that despite the initial impression from the outside, you found the inside of our establishment to be great. It's wonderful to know that you found the rooms clean and comfortable, and we're grateful for your generous 5/5 rating.We take pride in providing a positive and comfortable stay for our guests, and your kind words motivate us to continue delivering excellent service. If there's anything specific you loved or any areas where you feel we could improve, please feel free to share your thoughts. We value your input and strive to make every guest's experience exceptional.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Kind regards Sandeep Singh Bhandari

10/10 Fantastiskt

Christian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Sandeep 24 jan. 2024
Dear Christian, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a perfect stay and a great experience. Our team works hard to provide exceptional service, and it's always rewarding to know that our efforts are appreciated. Your kind words about our staff have been shared with them, and they are delighted to have contributed to your positive experience.We strive to create memorable stays for our guests, and it's fantastic to know that we met your expectations. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We are always looking for ways to enhance our guests' experiences.We sincerely appreciate your glowing review and hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything you need or if you plan on visiting again, please don't hesitate to reach out.Kind regards Sandeep Singh Bhandari

10/10 Fantastiskt

Denzil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Clean Room.
This was an emergency stay as I didn't have any heating in my flat. The ground floor room was very warm. Shower was amazing and hot. The TV didn't have reception of all Freeview channels but it had a clear picture. I would stay again as everything was so clean. Sandeep at reception was super helpful too.
Bodde här 1 natt i januari 2024
Svar från Patrick 18 jan. 2024
Dear Denzil,Thank you for taking the time to share your experience with us. We are delighted to hear that your emergency stay with us was a positive one, and we appreciate your kind words.We're thrilled to learn that you found your room to be very clean and warm, especially during the circumstances that led to your stay. It's fantastic to hear that you enjoyed the amazing and hot shower. We apologize for any inconvenience regarding the TV reception, but we're pleased to know that it still provided a clear picture.Your commendation of Sandeep at reception is truly appreciated. We strive to offer exceptional service, and it's rewarding to hear when our team members go above and beyond to assist our guests.We're honored that you would consider staying with us again, and we look forward to the opportunity to welcome you back. If there's anything specific you would like to share or if you have any preferences for your next stay, please feel free to let us know.Once again, thank you for choosing our hotel. We value your feedback and hope to have the pleasure of hosting you again in the future.Kind regards,PatrickFront desk.

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff , spotless room and facilities ,great value , will come again
Svar från Sandeep 18 jan. 2024
Dear Peter,We sincerely appreciate your positive feedback! It's wonderful to hear that you had such a great experience during your stay. Our team takes pride in providing friendly and attentive service to ensure our guests feel welcome and valued.Maintaining spotless rooms and facilities is a top priority for us, so it's fantastic to know that our efforts have contributed to your satisfaction. We believe that a clean and comfortable environment is essential for a pleasant stay, and we're glad you noticed.Our commitment to offering great value is unwavering, and we're thrilled that you found your stay to be worth every penny. Creating an affordable yet exceptional experience for our guests is something we take to heart.We look forward to welcoming you back on your next visit! It's guests like you that make our efforts truly rewarding. Thank you for choosing us, and we can't wait to provide you with another fantastic stay in the future!Kind regards Sandeep Singh Bhandari

8/10 Bra

Terry, rockyview county

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is across the street from transit and good dining options in the area.
Bodde här 3 nätter i januari 2024
Svar från Sandeep 24 jan. 2024
Dear Tery, Thank you for taking the time to share your feedback! We appreciate your positive rating of 4 out of 5. It's great to hear that the hotel's location, being across the street from transit, is convenient for your travel needs. Additionally, we're pleased that you found good dining options in the area, enhancing your overall experience. We value your input and hope to welcome you back for another enjoyable stay in the future. If you have any specific suggestions or areas for improvement, feel free to share them with us. Safe travels!Kind regards Sandeep Singh Bhandari

8/10 Bra

William

Bodde här 2 nätter i januari 2024
Svar från Sandeep 16 jan. 2024
Dear William,Thanks for taking out your precious time and sharing your positive review with us. It is nice to know overall experience was good. Our team is dedicated to provided best available services to our lovely guest. We hope you will visit us again and will ensure your next stay will be perfect. Hope to host you again in coming time. Kind regards Sandeep Singh Bhandari

10/10 Fantastiskt

Paul, Wilton Manors

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Natalia 11 jan. 2024
Dear Paul,Thank you for taking the time out your day to leave us feedback, we are thrilled that you had a extremely positive experience here with us at Best Western Northfields Ealing hotel. Our team here take great pride in providing the best service for every guest that stays with us, we are delighted to see you found the hotel to be a 5 star stay. It is our commitment to ensure each guest has the best possible experience with us, and we are glad we have met your expectations. Your positive review motivates us to keep delivering exceptional service to everyone. We look forward to seeing you again in the future and providing you with another outstanding stay. Kind regards.

10/10 Fantastiskt

Sharon

Bodde här 1 natt i januari 2024
Svar från Sandeep 8 jan. 2024
Dear Sharon,Thank you for taking the time to share your fantastic review! We are thrilled to hear that you had a perfect experience during your stay with us. Your generous ratings, including the perfect 10 out 10 for overall experience, service,room amenities, and guest room cleanliness, mean a lot to us.Our team is dedicated to providing top-notch service, and we are delighted that their caring and helpful attitude left a positive impression on you. It's wonderful to know that you found everything in working order and ever thigh met your expectations.Your feedback motivates us to maintain and exceed the high standards we set for ourselves. We look forward to welcoming you back soon for another outstanding stay. If you have any specific preferences for your next visit or if there's anything we can do to make your stay even more enjoyable, please feel free to let us know.Thank you for choosing us, and we can't wait to see you soon!Kind regardsSandeep Singh Bhandari

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tudo bem!
Faltou opção de alimentos sem glúten e Lactose no café da manhã!
Bodde här 5 nätter i januari 2024
Svar från Sandeep 8 jan. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments on the overall experience, cleanliness, working amenities, staff, and facilities. It's rewarding to hear that you found these aspects of your stay to be good and comfortable.We apologize for any inconvenience regarding the lack of gluten and lactose-free food options during breakfast. We understand the importance of catering to various dietary needs, and we appreciate your understanding. Going forward, we will review our breakfast offerings to ensure we provide a more diverse range of options for our guests with specific dietary requirements. And just be informed that if information provided before coming we do arrange gluten free breakfast.Your feedback is valuable to us as it helps us improve and enhance the guest experience. If you have any further suggestions or specific preferences for your next visit, please feel free to let us know. We are committed to making your future stays even more enjoyable.Thank you for choosing us, and we hope to have the pleasure of welcoming you back soon.Kind regards Sandeep Singh Bhandari

10/10 Fantastiskt

Grazyna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sandeep 8 jan. 2024
Dear Grazyna,Thank you for taking the time to share your fantastic review! We are thrilled to hear that you had a perfect experience during your stay with us. Your generous ratings, including the perfect 5 out 5 for overall experience, service,room amenities, and guest room cleanliness, mean a lot to us.Our team is dedicated to providing top-notch service, and we are delighted that their caring and helpful attitude left a positive impression on you. It's wonderful to know that you found everything in working order and ever thigh met your expectations.Your feedback motivates us to maintain and exceed the high standards we set for ourselves. We look forward to welcoming you back soon for another outstanding stay. If you have any specific preferences for your next visit or if there's anything we can do to make your stay even more enjoyable, please feel free to let us know.Thank you for choosing us, and we can't wait to see you soon!Kind regardsSandeep Singh Bhandari

10/10 Fantastiskt

Daniel

Bodde här 2 nätter i december 2023
Svar från Sandeep 20 dec. 2023
Dear Daniel, Thank you for taking out your precious time for sharing your lucrative feedback about your recent stay with Best Western Northfields Ealing Hotel. We are overjoyed to know that the stay was perfect which met all of your expectations. Our team is dedicated to provide best available services to our lovely guests & it was a pleasure hosting you and hope you liked our services . It was pleasure having you with us. On the behalf of entire team i thank you for such a Fantastic & overwhelming review . Hope to host you again in near future . Kind regards Sandeep Singh Bhandari

6/10 Okej

Joana

Bodde här 1 natt i december 2023
Svar från Patrick 5 jan. 2024
Dear Joana,Thank you for leaving us feedback on your recent stay at our hotel.We appreciate the 3/5 rating, but you are welcome to inform us on where you desire improvements to make the stay a 5/5.We hope to see you again. Kind regards,PatrickFront desk.

10/10 Fantastiskt

John

Bodde här 1 natt i december 2023
Svar från Anil 11 dec. 2023
Dear John,Thank you for choosing Best Western Northfields Ealing Hotel.Thank you for your fantastic 10/10 review! We're thrilled to hear that you had such a great experience at our hotel. We hope to welcome you back soon. Kind regards,AnilFront desk.

8/10 Bra

Sharon

Bodde här 1 natt i november 2023
Svar från Sandeep 22 nov. 2023
Dear Sharon, Thank you for taking out your precious time for sharing your feedback about your recent stay with Best Western Northfields Ealing Hotel. We are happy to know that the stay was good which met most of your expectations. It is good to know that location was convenient for you and overall experience was satisfactory. Our team is dedicated to provide best available services to our lovely guests & its great to know that staff members were helpful & friendly. Hope to host you again in near future . Kind regards Sandeep Singh Bhandari

2/10 Väldigt dåligt

Janette

Bodde här 1 natt i november 2023
Svar från Sandeep 6 dec. 2023
Dear Janette, Thank you for sharing your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Hope to host you again. Kind regards Sandeep SIngh Bhandari

10/10 Fantastiskt

Billy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Huge value for the price you pay in the London area! The only reason they can't charge more because they are near Heathrow Airport but it is directly right across from the Northfields tube station. Easily get to Hammersmith & Westfield Mall for huge amount of shopping. The entire hotel was gutted and remodeled recently. The walls between rooms were superbly soundproofed, barely heard anyone. The hot water shower was amazing, never lacking. The Wifi was flawless - I really did luck out finding this place and taking a gamble. Lastly, the front desk was very friendly and always did his best to accomodate.
Bodde här 2 nätter i november 2023
Svar från Weronika 18 nov. 2023
Dear Billy,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel, and we sincerely appreciate your kind words.It's delightful to learn that our location, offering both convenience and accessibility in the heart of London, met your expectations. We strive to provide excellent value for the price you pay, and we're pleased to know that you found it to be worthwhile.We're particularly pleased to hear that you enjoyed the hot water showers – ensuring our guests have a comfortable and relaxing experience is a top priority for us. Additionally, we understand the importance of a reliable and fast Wi-Fi connection, and we're glad it met your needs during your stay.Once again, thank you for choosing to stay with us and for sharing your positive experience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Kind regards, Weronika Front desk.

4/10 Dåligt

jingyuan

Bodde här 1 natt i november 2023
Svar från Dinesh Kumar 11 nov. 2023
Dear Yuan,Thank you for taking the time to leave your feedback. We're glad you chose to stay with us, and we appreciate your input.We've noted your rating and your comments. Your feedback is valuable to us as it helps us identify areas for improvement. We apologize if your experience fell short of your expectations. We are continuously working to enhance our services and facilities, and your input will aid us in doing so.If you have any specific concerns or suggestions you'd like to share, please feel free to reach out to us directly. We hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,Dinesh Kumar Guest Receptionist

8/10 Bra

Hortense

Gillade: Renlighet, personal och service och rummets bekvämlighet
wonderful management and great location
The young man that checked me in gave me extra pillows and a comforter as I requested. He even moved me to a room with a Terrence as I wanted to be in the front of the hotel. Thank you
Bodde här 4 nätter i september 2023
Svar från Patrick 9 nov. 2023
Dear Hortense Jones,Thank you for choosing Best Western Northfields Ealing Hotel.Thank you for your wonderful review! We're delighted to hear that our staff was able to accommodate your requests and make your stay more comfortable. We strive to provide exceptional service and ensure that our guests have a memorable experience. We hope to have the pleasure of hosting you again in the future.Kind regards,PatrickFront desk.

10/10 Fantastiskt

Charlie

Bodde här 1 natt i november 2023
Svar från Patrick 9 nov. 2023
Dear Charlie,Thank you for choosing Best Western Northfields Ealing Hotel.Thank you for your fantastic 10/10 review! We're thrilled to hear that you had such a great experience at our hotel. We hope to welcome you back soonKind regards,PatrickFront desk.

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Not my favourite
The staff were great, but the hotel itself is a bit ran down, and my room was missing a tea kettle. I also got put in an accessible room despite booking one that is specifically not. The room was a bit odd as result—particularly the bathroom and I had a negative experience with it. I also found that the blowdryer which was hidden in a drawer in the desk didn't have anyone to plug that's by a mirror, so that made things extra difficult. The bed itself was ok but a bit firm and the sheets had an odd feel, but were clean. The room was larger than expected. However, there was a lot of noise. Lots of banging, drilling, and sound from the train track. Fire alarm went off one night at 5am. If it weren't for the helpful staff, I'd completely hate it, but they were friendly and professional. The hotel is quite far out, but at least is right by a tube station.
Bodde här 4 nätter i oktober 2023
Svar från Patrick 29 okt. 2023
Dear Guest,Thank you for taking the time to provide your feedback on your recent stay at our hotel. We sincerely appreciate your detailed review, as it helps us identify areas for improvement.We're delighted to hear that you found our staff to be great, and we're proud of their professionalism and friendliness. However, we understand that there were several aspects of your stay that fell short of your expectations, and for that, we apologise.We apologise for the room not having a tea kettle and the mix-up with the room type. Such oversights should not have occurred, and we're addressing this with our team to prevent similar issues in the future. We also understand that the room layout was not to your liking, and we regret any inconvenience it caused.Regarding the noise issues you experienced, we understand how disruptive they can be, and we apologise for any inconvenience. We will look into ways to minimize these disturbances for our guests.Your feedback about the bed and sheets is duly noted, and we'll review our bedding options to ensure a more comfortable sleep experience for our guests.We are glad to hear that the hotel's proximity to the tube station was convenient for you. However, we're sorry that our location was further from your desired area.We sincerely appreciate your kind words about our staff, and we'll ensure they receive the recognition they deserve. We value your feedback, and we hope you will consider giving us another chance to provide you with a more enjoyable stay in the future.Once again, thank you for your feedback, and we apologize for any inconveniences you experienced during your stay.Kind regards,PatrickFront desk.

10/10 Fantastiskt

Knut Egil

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från Patrick 30 okt. 2023
Dear Knut Egil,Thank you so much for taking the time to share your experience and for your perfect 10/10 review! We are absolutely delighted to hear that you enjoyed your stay with us.It's fantastic to know that our staff made a positive impression on you and that you found our location to your liking. We take great pride in maintaining the highest standards of cleanliness to ensure a comfortable and safe environment for our guests, and we're thrilled to see that this met your expectations.Your glowing feedback truly motivates us to keep up the good work, and we hope to have the pleasure of welcoming you back to our property in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.Once again, thank you for choosing us for your accommodation, and we look forward to serving you again in the future.Kind regards,PatrickFront desk

10/10 Fantastiskt

Loruhama, Beaverton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was kind of small but comfortable. It is literally across the street from the underground station and bus stops and about 30 mins to central London. The property is in a quaint little town it’s so lovely and within walking distance to lots of cafes and a park. There is some construction going on right next door to the hotel so it is kind of loud early in the morning but it’s not too bad if you close the window. Overall would recommend and stay here in the near future.
Bodde här 3 nätter i oktober 2023
Svar från Weronika 25 okt. 2023
Dear Loruhama, Thank you for your honest feedback. We are very glad to hear that the location was convenient for you and that you had enjoyable stay with us. We apologise for any inconvenience caused by the noise, but like you mentioned, there is construction work going on next to our hotel. Once again - apologies, and we are looking forward to hosting you again in the near future. Kind regards, Weronika Front desk.

8/10 Bra

ho

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean and cozy room . Staff is very friendly and helpful. The only problem is a little bit noisy from the train station . Overall : very good
Bodde här 1 natt i oktober 2023
Svar från Dinesh 29 okt. 2023
Dear Van,Thank you for your kind words about our clean and cozy rooms, as well as our friendly and helpful staff. We apologize for the noise from the train station, and we're glad to hear you had a very good overall experience. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.Warm regards,Dinesh Kumar

10/10 Fantastiskt

Adriana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel room was as in the photo, very clean, comfortable, and very convenient to have the metro station just crossing the street. Nice that also had coffee and tea to prepare in the room.
Bodde här 1 natt i oktober 2023
Svar från Weronika 22 okt. 2023
Dear Adriana, Thank you for choosing Best Western Northfields Ealing hotel, and thank you for your honest feedback. We are very glad to hear that you enjoyed your stay with us and that the location was convenient for you. We always try provide our guest with the best service possible, and it is lovely to know that we managed to meet your needs and expectations. We hope to host you again soon!Kind regards, Weronika Front desk.

6/10 Okej

Jeffrey, London

Reste med sin partner
Gillade: Renlighet och personal och service
No towels in our room. Fire alarm went off at about 6 am. Corridors undergoing works. Story dirty. Bed comfortable and bathroom very clean. Great location for a stay before flying out of Heathrow.
Bodde här 1 natt i oktober 2023
Svar från Weronika 22 okt. 2023
Dear Jeffrey, Thank you for your honest feedback.We are very glad that you found the room clean and comfortable, and that the location was convenient for you.We are sorry for the inconvenience caused during your stay. We will surely take your words into consideration, to help us improve in the future. We hope to host you again soon! Kind regards, Weronika Front desk.

8/10 Bra

Victoria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a very nice and quiet area away from the bustle of the city center but it’s great how close it is to public transportation to get anywhere very quick and easy. It’s great having shops, cafes and even grocery shops very accessible, and it was another bonus to have so many parks around. You get the best of both worlds
Bodde här 8 nätter i oktober 2023
Svar från Weronika 13 okt. 2023
Dear Victoria, Thank you for choosing Best Western Northfields Ealing Hotel and thank you for your positive feedback. We are very glad to hear that your stay was good and that you found the location convenient, what helped to meet your needs and expectations. We hope to host you again in the near future.Kind regards, Weronika Front desk.

8/10 Bra

Anupameya

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Dinesh 13 okt. 2023
Dear Anupameya,We appreciate your feedback and are pleased to see high satisfaction in several areas including the airport proximity, and value. We'll work on improving in other aspects, like staff service and restaurant experiences, to ensure an even better stay. Your input is valuable to us.Thank you for choosing us, and we look forward to serving you again.Best RegardsDinesh Kumar Guest Receptionist

10/10 Fantastiskt

Ae Kyoung

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
지하철 역 바로 앞이지만 소음이 거의 없이 조용히 지낼수 있었습니다. 냉장고가 없어 조금 불편한 것을 제외하고는 모든 점이 만족스러웠습니다.
Bodde här 4 nätter i oktober 2023
Svar från Weronika 11 okt. 2023
Dear Ae Kyoung, Thank you for choosing Best Western Northfields Ealing Hotel and thank you for your honest feedback. We are very glad to hear that your stay was good and that you found the location convenient. We are sorry for the inconvenience caused by the lack of refrigerator in the room. Please note that our superior rooms with kitchenette do have fridge. We hope to host you again in the near future.Kind regards, Weronika Front desk.

10/10 Fantastiskt

Elizabeth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is opposite the metro, véry convenient. Good breakfast. Quiet room and clean. Only...a very small bed.
Bodde här 3 nätter i oktober 2023
Svar från Sandeep 6 okt. 2023
Dear Elizabeth, Thank you for taking out your precious time for sharing your Bankable feedback about your recent stay with Best Western Northfields Ealing Hotel. We are thrilled to know that the stay was perfect which met all of your expectations. It is good to know that location was convenient for you and room was quiet. clean, comfortable with all modern amenities. Our team is dedicated to provide best available services to our lovely guests. On the behalf of entire team i thank you for a superb review . Hope to host you again in near future . Kind regards Sandeep Singh Bhandari

10/10 Fantastiskt

Catherine

Bodde här 1 natt i september 2023
Svar från Sandeep 18 sep. 2023
Dear Catherine, Thank you for taking out your precious time for sharing your lucrative feedback about your recent stay with Best Western Northfields Ealing Hotel.We are elated to know that the stay was perfect which met all of your expectations. It is nice to know that the location was convenient for you. Our team is dedicated to provide best available services to our lovely guests.On the behalf of entire team i thank you for such a lovely review . Hope to host you again in near future . Kind regards Sandeep Singh Bhandari

10/10 Fantastiskt

Neslie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is the perfect location if you want easy access to Heathrow (20 minutes) as well as access to downtown (30-40 minutes). It is right across the street from the train station/underground Picadilly line which is ultra convenient. The neighborhood is lovely and has plenty of cafe, coffee and restaurant options that are all great. The area feels quaint, safe, and clean. The hotel is clean and is perfect for an overnight stay or two.
Bodde här 1 natt i september 2023
Svar från Sandeep 14 sep. 2023
Dear Neslie, Thank you for taking out your precious time for sharing your lucrative feedback about your recent stay with Best Western Northfields Ealing Hotel. We are elated to know that the stay was perfect which met all of your expectations. It is good to hear that the location was convenient for you ( enjoyed exploring neighbourhood and desired destinations ) and hotel was neat & clean. Our team is dedicated to provide best available services to our lovely guests. On the behalf of entire team i thank you for such a lovely review . Hope to host you again in near future . Kind regards Sandeep Singh Bhandari

6/10 Okej

Lewis

Reste med sin partner
Gillade: Personal och service
Very convenient location for the tube and access to central London. Room was small but fine - very hot in the room as the heated towel rail had been left on, but there was air con so it cooled down eventually. More than fine for our needs and price point.
Bodde här 1 natt i september 2023
Svar från Dinesh 10 sep. 2023
Dear Lewis,We appreciate your feedback. Our convenient location and reasonable price aim to provide a comfortable stay. We apologize for the inconvenience caused by the heated towel rail, and we're glad the air conditioning helped. We'll ensure better room preparation in the future. We hope to welcome you again soon.Best regards,Dinesh Kumar

4/10 Dåligt

Marco

Reste i grupp
Gillade inte: Renlighet, personal och service och bekvämligheter
Svar från Dinesh 30 aug. 2023
Dear Marco,We're sorry to hear that your experience fell short of your expectations. Please accept our apologies for any inconvenience you faced. We appreciate your feedback and will use it to improve our services. If there's anything specific you'd like to address, please don't hesitate to contact us. We hope to have the opportunity to better serve you in the future.

6/10 Okej

Ian

Gillade: Personal och service
Bodde här 2 nätter i augusti 2023
Svar från Sandeep 31 aug. 2023
Dear Ian, Thank you for taking out your precious time for sharing your feedback about your recent stay with Best Western Northfields Ealing Hotel. Our team is dedicated to provide best available services to our lovely guests. Your feedback is important to us, it seems your stay was not upto your expectations & give us an opportunity again to make your visit a memorable one. Hope to host you again in near future . Kind regards Sandeep Singh Bhandari

10/10 Fantastiskt

Alex C

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well done..
A small but well acqauinted hotel close to all amenities, transport and comm7nity services, the room was decently proportioned, clean and well.maintained with welcoming and very friendly and helpful staff. If we visit West London again we will probably rebook this hotel.
Bodde här 1 natt i augusti 2023
Svar från Dinesh Kumar 30 aug. 2023
Dear Alex,Thank you for your kind words and positive feedback about your recent stay with us. We're thrilled to hear that you enjoyed our convenient location, well-maintained rooms, and friendly staff. We look forward to welcoming you back in the future and providing you with another great experience.

8/10 Bra

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nettes sauberes Hotel, gutes Frühstück für englische Verhältnisse, nettes Personal, gute Verkehrsanbindung
Bodde här 2 nätter i augusti 2023
Svar från Dinesh Kumar 30 aug. 2023
Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us, including our clean rooms, good breakfast, friendly staff, and convenient transport links. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.