I am pleased you had a good stay with us and we look forward to being of service to you again soon

Thank you for taking the time to review your stay with us. We have just recently purchased the property & are in the process of refurbishing the rooms, we hope that you do come back & see what we have done

Thank you for your feedback and I am pleased that you enjoyed your stay with us and we sincerely hope thta we can be of service to you again in the future

Thank you for your feedback and I am sorry that it appears there may have been a couple of issues. It is unfortunate that you did not bring them to our attention at the time so as we could have rectified the issue. The breakfast is a standard English cooked breakfast consisting of 6 hot items, cereals, porridge, yogurts, fruits, pastries, toast, fruit juices and tea/coffee which is consistent with a 3 star property .Ref the cleanliness and the situation ref the sausages, I can assure you that we maintain high standards of cleanliness and are monitored and checked via a 3rd party company and I can only apologise for any lapse that occurred and assure you we take all points serious and will deal with as necessary.

thank you for your feedback and we sincerely hope we can be of service to you again in the future

thank you for your feedback. We are constantly painting, updating and looking at ways to improve the guest experience. We sincerely hope we can be of service to you in the future

thank you for your feedback and I am glad you enjoyed your stay. I am sorry if you feel some team members were not very friendly. I know there was an issue on check in, however the reservation was under a different name.We sincerely hope we can be of service to you again

thank you for your feedback and I am pleased you enjoyed your stay and I hope that we can be of service to you again soon.

thank you for your feedback and we appreciate it. We sincerely hope we can be of service to you again in the future

Thank you for your feedback and I am truly sorry that you appear to have some issues. If I can clarify some of the points please - The menu available in the bar is both at reception, on the wall in the lift lobby and available at the bar. There are two signs up in reception with the Food & Beverage operational times and also the breakfast times are on your key card that you would have received on check in. I am truly sorry about any issues that occurred and can assure you this is not our normal service standards and I sincerely hope you will give us the opportunity to show you the true Bridge Hotel

Thank you for your feedback and I am sorry you had an issue with public transport. The Central Line Underground is within 10 minutes of the hotel and the Number 95 bus to Shepherds Bush leaves from next to the hotel, along with the 92 to wembley which goes from opposite the hotel. I can only apologise for any inconvenience caused

Thank you for your feedback and we look forward to being of service to you again in t he future

Thank you for your feedback and it truly makes our day to receive this. It was our pleasure having you here at the hotel and I sincerely look forward to welcoming you back in the future.

THank you so much for your kind review. We sincerely hope that we can be of service to you again in the future.

Hogo...thank you for the kind review and it was a pleasure to meet you and your beautiful family. I hope Canterbury lived up to all your expectations.

Thank you for your feedback. We do have emergency back up but this only lasts for a few hours and the outage was an area wide outage and lasted 10 hours and I can only apologise. Ref the rooms, the new owners of the hotel are currently investing in the property and improving the standards and I thank you for your feedback. I sincerely hope we can be of service to you again in the future

thank you for your feedback and we ar epleased you enjoyed your stay. We look forward to welcoming you back

thank you for your feedback. The new owners are working their way through the hotel upgrading and improving the soft furnishings. We have done quite a bit already and replaced much that was tired, but we are aware there is more to do and we are working on this. We sincerely hope we can welcome you back in the future

Thank you for your feedback and I am pleased that overall you enjoyed your stay. If you wish to share anything with us on how we can improve, please feel free to contact us.

Thank you for your feedback and we look forward to welcoming you back a further time.

thank you for your feedback and I am pleased you enjoyed your stay. We sincerely hope we can be of service to you again in the future

I am sorry if we did not live up to your expectations, however I am unable to comment as I am not sure of why you were disappointed. More than happy to discuss further

Thank you for your feedback and I am sorry you feel this way. I will be looking into the points you have raised and we will come back to you

thank you for your feedback and we look forward to being of service to you again in the future

Thank you for taking the time to feedback and we are pleased you enjoyed your stay. we look forward to being of service to you again in the future

Thank you for taking the time to review your stay and I am pleased that you enjoyed your stay and I sincerely hope we can be of service to you again in the future.

Thank you for your kind feedback and it is our pleasure to have been of service to you. We look forward to welcoming you in the future

Thank you for your feedback on your stay and it was our pleasure to look after you. We sincerely hope we can be of service to you again in the future

Thank you for your feedback and it is great to see you enjoyed your stay. We look forward to welcoming you back in the future

Thank you for your feedback and I am sorry that everything does not seem to have been up to scratch and I can only apologise for any shortcomings that occurred.

Thank you for taking the time to review your stay and we are delighted that you had a good stay with us. We appreciate your feedback and sincerely hope we can be of service to you again

Thank you for taking the time to give us your comprehensive review and it was our pleasure to be able to look after you. We are so pleased you enjoyed your stay and we sincerely hope we will be able to be of service to you again in the future

Thank you for taking the time to review your stay and we are pleased that you had an enjoyable time and we hope we can be of service to you again in the future

Thank you for taking the time to review your stay and I am pleased that you enjoyed your stay and I sincerely hope we can be of service to you again in the future.

Thank you for taking the time to review your stay and I am pleased that you enjoyed your stay and I sincerely hope we can be of service to you again in the future.

Thank you for your feedback, however as you are aware we have responded to you directly on several occasions as have Expedia and answered all your points, therefore we are not responding any further to the above, but we are truly sorry that you believe the hotel was not what you booked

thank you for your feedback and we have noted the comments you have made. We are pleased you enjoyed your stay and I sincerely hope we can be of service to you again in the future

Thank you for your feedback and I am sorry that everything was not to your liking. The rooms are designed to give ambience and thus we only have the table lights, wall lights, bed lights and lamps. Ref breakfast we offer an extensive buffet breakfast with 6 hot items, plus vegetarian items available from the kitchen, plus cereals, yogurts, pastries, fruit, toast, tea & coffee and I can only apologise if there was something you wished that we don't provide.I sincerely hope we can be of service to you again in the future and appreciate your feedback

Thank you for your feedback and I am pleased that you enjoyed your stay and we sincerely hope we can be of service to you again in the future.

Thank you for your feedback and I am pleased that you enjoyed your stay and we sincerely hope we can be of service to you again in the future.

thank you and we look forward to welcoming you back

Thank you for your feedback and I am so pleased you like the work we have been carrying out.On behalf of myself and the team, Merry Christmas and we look forward to seeing you in 2024

We are sorry you're stay was not as good as expected. I would value feedback on what actually was the issue so as we can address this

I am pleased you had a good stay with us and we look forward to being of service to you again soon

I am pleased you had a good stay with us and we look forward to being of service to you again soon

I am pleased you had a good stay with us and we look forward to being of service to you again soon

I am pleased you had a good stay with us and we look forward to being of service to you again soon

I am pleased you had a good stay with us and we look forward to being of service to you again soon

I am pleased you had a good stay with us and we look forward to being of service to you again soon