Exteriör

Recensioner av Crowne Plaza London - Kings Cross, an IHG Hotel

4 out of 5
Crowne Plaza London - Kings Cross, an IHG Hotel
1 Kings Cross Road, London, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 395 av 1005 recensioner" "
8 - Bra i betyg. 369 av 1005 recensioner" "
6 - Okej i betyg. 151 av 1005 recensioner" "
4 - Dåligt i betyg. 51 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 1005 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Yung Sun

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 7 nätter i januari 2024
Svar från Ciara 31 jan. 2024
Dear Yung Sun,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services manager

6/10 Okej

Liam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice hotel, very clean and very pleasant and helpful staff. Breakfast was really good but the evening meal wasn’t good at all, frozen fries and very over priced.
Bodde här 4 nätter i december 2023
Svar från Aneta 8 jan. 2024
Dear Liam,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with breakfast and we delivered good customer service.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta DeboszAssistant Front Office Manager

8/10 Bra

Mattias Leif Oskar

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Aneta 30 dec. 2023
Dear Mattias Leif Oskar,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and thank you for the high rating.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

6/10 Okej

Susanna Perski

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i oktober 2023
Svar från Janith De Silva, Guest Services Manager 7 nov. 2023
Dear Valued Guest, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i maj 2023

10/10 Fantastiskt

Pär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Hans

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2023

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i april 2023

10/10 Fantastiskt

Morgan

Bodde här 2 nätter i mars 2023

6/10 Okej

Philip

Reste med familjen
Gillade: Rummets bekvämlighet
Bodde här 2 nätter i december 2022

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Messy at breakfast
Bodde här 3 nätter i december 2022

10/10 Fantastiskt

Elisabeth

Bodde här 1 natt i september 2022

8/10 Bra

Lars

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2022

8/10 Bra

Catharina

Bodde här 2 nätter i juni 2022

4/10 Dåligt

Sara

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2022

8/10 Bra

Sofia

Bodde här 3 nätter i april 2022

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2022

6/10 Okej

Erik

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i mars 2020
Svar från Florentina 21 mars 2020
Thank you so much for your rating.

10/10 Fantastiskt

Jessica

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från RobertoR 25 jan. 2020
Thank you so much for this 5-star rating. It is so kind of you. Warm regards Roberto R Guest Services Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter
Avstånd
Även om hotellnamnet har King Cross i sig så är det 15 minuters gång till tunnelbanan.
Bodde här 5 nätter i december 2019
Svar från BulentV 5 jan. 2020
Dear guest, We really appreciate you kind feedback. We hope to welcome you again in the nearest future. Warm regards.

8/10 Bra

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Bra läge, sköna sängar, rent och snyggt. Bra frukost med allt man behöver. Buss att hoppa på i närheten av hotellet
Bodde här 3 nätter i november 2019
Svar från Vahid 24 nov. 2019
Dear Guest Thank you for your feedback, I hope we can welcome you back, Kind regards Vahid Saadati Guest Services Manager

6/10 Okej

Tomas

Bodde här 3 nätter i november 2019
Svar från Bulent 23 nov. 2019
Thank you for your score.

8/10 Bra

Lisa Karolina

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Bulent V 4 nov. 2019
Hello, First of all thank you for choosing Crowne Plaza London Kings Cross. I am really glad to see that you had an amazing experience with us. We are looking forward to welcome you again. Best regards,

10/10 Fantastiskt

Timo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Vahid 31 okt. 2019
Dear Timo Thank you for staying with us, we appreciate your feedback. Kind regards Vahid saadati Guest Services Manager

8/10 Bra

reza

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is new and very quiet. Room was clean and staff were helpful.
Bodde här 4 nätter i april 2024
Svar från Janith De Silva, Guest Services Manager 2 maj 2024
Dear Reza, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

8/10 Bra

Roseann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly,helpful hotel staff x excellent breakfast very well organised for such a big hotel. A longer walk from station to hotel than advised.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

ELISAVET

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent facilities and service, many places to visit (British Museum, Platform 9 & 3/4 Harry Poter, is about ten minutes' walk, bus stops everywhere around etc), marvellous breakfast, very clean rooms.
Bodde här 3 nätter i april 2024
Svar från Shaun 1 maj 2024
I hope this message finds you well. On behalf of the entire team at Crowne Plaza Kings Cross, I want to extend my sincere gratitude for your glowing review of your recent stay with us.It brings us immense joy to hear that you enjoyed our excellent facilities and service. Providing our guests with a comfortable and memorable experience is our top priority, and it's truly rewarding to know that we succeeded in doing so during your time with us.We are thrilled to hear that you found our location convenient and were able to explore nearby attractions such as the British Museum and Platform 9 & 3/4 from Harry Potter, both just a short stroll away. Our central location with easy access to bus stops further adds to the convenience of exploring the vibrant city of London.Additionally, we are delighted that you enjoyed our marvellous breakfast and found our rooms to be very clean. Maintaining high standards of cleanliness and providing a delicious breakfast selection are essential aspects of our commitment to excellence, and we are thrilled that you appreciated these efforts.Your kind words serve as motivation for our team to continue delivering exceptional service to all our guests. We are grateful for your appreciation and look forward to welcoming you back for another wonderful stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing to stay at Crowne Plaza Kings Cross. We can't wait to have the pleasure of hosting you again soon.Warm regards,

10/10 Fantastiskt

Mousstafa

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
The room is big,clean and have a comfortable bed.Quiet and very nice.
Bodde här 3 nätter i april 2024
Svar från Shaun 1 maj 2024
I hope this message finds you well. I wanted to personally thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. My name is Shaun Moore, and I am the General Manager here at Crowne Plaza Kings CrossI am thrilled to hear that you had such a pleasant experience during your stay with us. It brings me great joy to know that you found your room to be spacious, clean, and equipped with a comfortable bed. Creating a peaceful and relaxing environment for our guests is one of our top priorities, and I am delighted that we succeeded in providing you with a quiet and pleasant atmosphere.Your kind words about our hotel mean the world to us, and they serve as a testament to the hard work and dedication of our team. We take great pride in delivering exceptional service and ensuring that every guest feels comfortable and well taken care of during their time with us.Thank you once again for choosing to stay at Crowne Plaza Kings Cross. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please do not hesitate to reach out to us.Warm regards,Shaun Moore

10/10 Fantastiskt

Joao

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Janith De Silva, Guest Services Manager 29 apr. 2024
Dear Joao, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Janith De Silva, Guest Services Manager 28 apr. 2024
Dear Kevin, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

8/10 Bra

Joanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Actually one of my favourite hotels in London.
Bodde här 1 natt i april 2024
Svar från Janith De Silva, Guest Services Manager 22 apr. 2024
Dear Joanne, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

10/10 Fantastiskt

bonnie, Edmonton

Reste med sin partner
The rooms are spacious and very clean. Lots of amenites included. Very close to coffee places and pubs.
Bodde här 1 natt i april 2024
Svar från Ciara 21 apr. 2024
Dear BonnieThank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with the amenities and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel, excellent, friendly staff, only 10 mins walk to King's Cross. Bus 63 came regularly, the are also cabs about 4 mins from Kings Cross. Parking spaces are at the hotel.
Bodde här 2 nätter i april 2024
Svar från Shaun 20 apr. 2024
It sounds like you had a fantastic experience at the Crowne Plaza Kings Cross! It's always a pleasure to hear about friendly staff and convenient amenities. If you enjoyed your stay, leaving a review or mentioning your positive experience can be a great way to show appreciation. It seems like the hotel's location and transportation options made your visit even more enjoyable. If you plan to visit again, you know you have a reliable option for accommodation.

10/10 Fantastiskt

Vincenzo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quality of service is very good . Dining options in hotel are limited , however appreciate the possibility yo get uber delivery.
Bodde här 5 nätter i april 2024
Svar från Janith De Silva, Guest Services Manager 15 apr. 2024
Dear Vincenzo, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza and we appreciate you taking the time to share your feedback with us. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team to take necessary action. We do hope that you will visit us again in the near future and look forward to serving you once again! Thank you and Best Regards,

6/10 Okej

Sara, Mansfield

Reste med familjen
Gillade: Renlighet och personal och service
Had an ok stay. Room was tiny, even by London standards. Other than that it’s a pretty average hotel.
Bodde här 1 natt i april 2024
Svar från Shaun 15 apr. 2024
Thank you for taking the time to address my feedback. I appreciate your understanding regarding the size of the room. Despite this, I found the Crowne Plaza to be a comfortable stay overall.I look forward to possibly returning in the future and experiencing more of what the hotel has to offer.Best regards,

10/10 Fantastiskt

Amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient to get to from kings x and the staff very accommodating. Room lovely and bed super comfy! Thankyou
Bodde här 1 natt i april 2024
Svar från Shaun 15 apr. 2024
Thank you so much for your kind words! I'm thrilled to hear that you found our hotel convenient and our staff accommodating. It's fantastic to know that you enjoyed your lovely room and had a super comfy bed to rest in.We appreciate your feedback and hope to welcome you back for another great stay in the future!Warm regards,

10/10 Fantastiskt

Rupinder

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were super friendly and helpful for such a busy hotel
Bodde här 2 nätter i april 2024
Svar från Shaun 15 apr. 2024
Thank you very much for your kind words about our staff! It means a lot to us that you found them super friendly and helpful, especially in the midst of a busy period.We take great pride in our team's dedication to providing excellent service, and we're delighted to hear that it made a positive impact on your stay.We hope to welcome you back to our hotel soon for another enjoyable experience!Warm regards,

10/10 Fantastiskt

Vincenzo

Bodde här 5 nätter i april 2024
Svar från Ciara 16 apr. 2024
Dear Vincenzo,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

8/10 Bra

Markus

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr nett. Sauber. Gutes Frühstück. Bushaltestelle 50m vor der Tür.
Bodde här 3 nätter i april 2024
Svar från Shaun 10 apr. 2024
Vielen Dank für Ihr freundliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Mein Name ist Shaun Moore, und es freut mich sehr zu hören, dass Sie mit unserem Service zufrieden waren.Es ist immer schön zu hören, dass unsere Gäste die Sauberkeit und das gute Frühstück genossen haben. Auch freut es uns, dass Ihnen die Lage des Hotels gefallen hat, mit der Bushaltestelle nur 50 Meter von unserer Tür entfernt.Wir bemühen uns stets, unseren Gästen einen angenehmen Aufenthalt zu bieten, und Ihr Lob ist eine Bestätigung dafür, dass wir auf dem richtigen Weg sind.Sollten Sie in Zukunft wieder Pläne für einen Aufenthalt in unserer Stadt haben, würden wir uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn wir Ihnen in irgendeiner Weise behilflich sein können.Nochmals vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir freuen uns darauf, Sie bald wieder bei uns willkommen zu heißen.Herzliche Grüße,

10/10 Fantastiskt

Andrea

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for my daughter’s audition at Urdang, the staff were friendly and welcoming and the room was good.
Bodde här 1 natt i april 2024
Svar från Shaun 11 apr. 2024
Thank you so much for choosing to stay with us during your daughter's audition at Urdang! We are thrilled to hear that you found our location convenient and that your overall experience with us was positive.It warms our hearts to know that our staff made you feel welcome and that you found them friendly during your time with us. Providing exceptional service with a warm smile is something we strive for, so it's fantastic to hear that we succeeded in making you feel at home.We're also delighted that you found your room to be comfortable and suitable for your needs. Your comfort and satisfaction are of the utmost importance to us, and we are pleased to hear that we met your expectations.We hope that your daughter's audition went wonderfully and that the entire experience was memorable for both of you. If there is anything else we can do to enhance your stay or if you plan to visit the area again, please do not hesitate to reach out.Thank you once again for your kind words, and we look forward to welcoming you back to [Hotel Name] in the future!Warm regards,

8/10 Bra

Nicholas

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice hotel. Quite a walk from tube station but easy to get bus or taxi. Breakfast not the cheapest but was of decent standard
Bodde här 1 natt i april 2024
Svar från Shaun 8 apr. 2024
Thank you for sharing your feedback with us following your recent stay at the Crowne Plaza Kings Cross.I am delighted to hear that you found our hotel to be a nice place to stay. Your comfort and satisfaction are our top priorities, and I am pleased that you enjoyed the overall experience.I understand that our location, while offering a serene ambiance, may involve a bit of a walk from the tube station. I'm glad to know that you found it convenient to utilize the nearby bus or taxi services for transportation. Should you ever need assistance with travel arrangements during your next visit, our dedicated concierge team is always available to assist.Furthermore, I am pleased that you found our breakfast offerings to be of a decent standard. We strive to provide a variety of delicious options to cater to different preferences, ensuring a satisfying start to the day for our guests.Your feedback is invaluable to us as we continually work to enhance the guest experience. Thank you for choosing Crowne Plaza Kings Cross for your stay, and we hope to have the pleasure of welcoming you back soon.Warm regards,Shaun MooreGeneral ManagerCrowne Plaza Kings Cross

10/10 Fantastiskt

Maxine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
An impressive reception area! Breakfast was delicious with plenty of choice. Beds were comfy.
Bodde här 1 natt i april 2024
Svar från Janith De Silva, Guest Services Manager 7 apr. 2024
Dear Maxine, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.

8/10 Bra

Oscar

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, but tiny rooms. Sofa bed was incredibly uncomfortable and the sofa bed mattress was torn… good overall, but for the luxury property it claims to be it should have been more carefully maintained
Bodde här 1 natt i mars 2024
Svar från Shaun 4 apr. 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your kind words about our property and are pleased to hear that you found it to be overall enjoyable.We sincerely apologize for the inconvenience you experienced with the sofa bed. Your comments have been shared with our maintenance team for immediate attention. It is our priority to ensure that all aspects of our property are well-maintained and up to the standards befitting a luxury establishment.We value your feedback as it helps us to identify areas where we can improve and enhance the guest experience. We hope that despite this issue, you were still able to have a pleasant stay with us.Once again, thank you for choosing to stay at our hotel. We hope to have the opportunity to welcome you back and provide you with a flawless experience that truly reflects the luxury we strive to offer.Warm regards,

10/10 Fantastiskt

Sum

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice and convenient place to stay in London
Bodde här 5 nätter i mars 2024
Svar från Shaun 4 apr. 2024
Thank you for choosing to stay with us during your time in London, and for taking the time to share your positive feedback! We are delighted to hear that you found our hotel to be very nice and convenient.At [Hotel Name], we strive to provide a comfortable and enjoyable experience for all our guests, and it's wonderful to know that we succeeded during your stay.We hope to have the pleasure of welcoming you back for another memorable visit the next time your travels bring you to London.Warm regards,

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Shaun 4 apr. 2024
Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us! We are delighted to hear that you found Crowne Plaza Kings Cross to be a nice place to stay.It is our pleasure to know that our location suited your needs, and we are especially thrilled to hear that our staff provided you with excellent service. At Crowne Plaza Kings Cross we strive to ensure that every guest feels welcomed and cared for, and it's wonderful to hear that nothing was too much trouble for our team.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 Bra

Shuk Fan Shirley

Reste med familj och småbarn
Gillade: Personal och service
Renholdet til rommet var ikke helt fornøyd,det lå noe prislapp, noe nøtter under sengen før før
Bodde här 4 nätter i mars 2024
Svar från Shaun 2 apr. 2024
Takk for at du valgte å bo hos oss på [Hotellnavn]. Vi setter stor pris på tilbakemeldingen din, og beklager på det sterkeste at renholdet på rommet ikke var helt som forventet.Din komfort og tilfredshet er vår høyeste prioritet, og vi vil umiddelbart ta tak i dette for å sikre at alle våre rom oppfyller de høyeste standardene for renhet og kvalitet.Vi beklager for ulempen og forsikrer deg om at vi allerede har satt i gang tiltak for å løse dette problemet. Vår rengjøringsstab vil gjennomgå rommet nøye for å fjerne eventuelle spor av prislapper eller nøtter som ble funnet under sengen.Vi setter stor pris på at du tok deg tid til å informere oss om dette, da det gir oss muligheten til å forbedre og sikre at fremtidige opphold oppfyller dine forventninger.Vennligst ikke nøl med å ta kontakt med resepsjonen dersom det er noe mer vi kan gjøre for å gjøre oppholdet ditt bedre. Vi håper at vi får muligheten til å ønske deg velkommen tilbake til [Hotellnavn] og vise deg den ekte gjestfriheten vi er kjent for.Med vennlig hilsen,

10/10 Fantastiskt

Alan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Kings X and easy to get to, very nice facilities and great breakfast. Would stay here again.
Bodde här 2 nätter i mars 2024
Svar från Shaun 2 apr. 2024
Thank you so much for taking the time to share your feedback about your recent stay with us Crowne Plaza Kings Cross We are delighted to learn that you enjoyed our convenient location near Kings Cross and found our facilities to your liking.It's fantastic to hear that you particularly enjoyed our great breakfast! We strive to offer a variety of delicious options to start your day off right.We are thrilled to read that you had such a positive experience and that you would consider staying with us again. It would be our pleasure to welcome you back for another enjoyable stay whenever your travels bring you back to the area.If there is anything we can do to make your future stays even more comfortable and enjoyable, please do not hesitate to let us know. We are here to ensure that every aspect of your stay meets and exceeds your expectations.Thank you once again for your kind words, and we look forward to hosting you again soon.Warm regards,

8/10 Bra

Francisco

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean, nice people, good location, close to Kings Cross Station. Good breakfast.
Bodde här 5 nätter i mars 2024
Svar från Ciara 31 mars 2024
Dear Francisco,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with breakfast and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

6/10 Okej

Jeff

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
At 4-stars and reasonably highly rated, my expectations were higher. The location is not convenient for to any Underground locations, requiring a 10-12 minute walk to either of the closest. The area does not have many shops or restaurants, it's mostly a quiet residential area. On the map it looked like it would be more central than it felt. And don't be mislead by the name King's Cross... It's certainly not named after the station, it's named after the road.
Bodde här 1 natt i mars 2024
Svar från Ciara 30 mars 2024
Dear Jeff,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.We are conveniently located a 12-minute walk from Kings Cross St Pancras, and 10 minutes from Farringdon station or 3-5 minutes on the bus. There are plenty of choice of restaurants nearby down Exmouth Market, which is a few minutes’ walk away. We are also walking distance to the British Museum, Charles Dickens Museum, Transport Museum, and you can easily get to other attractions either by bus or train.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

8/10 Bra

Barbara

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet clean and conveniently located in London. Excellent breakfast buffet.
Bodde här 1 natt i mars 2024
Svar från Ciara 30 mars 2024
Dear Barbara,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with breakfast and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager