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Recensioner av Europa House Hotel

2.5 out of 5
Europa House Hotel
151 Sussex Gardens, London, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 94 av 272 recensioner" "
8 - Bra i betyg. 93 av 272 recensioner" "
6 - Okej i betyg. 45 av 272 recensioner" "
4 - Dåligt i betyg. 18 av 272 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 272 recensioner" "

7,6/10

Renlighet

8,4/10

Personal och service

6,8/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

6/10 Okej

Marie Therese

Reste med sin partner
Gillade: Personal och service
The bed was on wheel. I mean who has that. The bed moved constantly. We did not like thoose weels. The bed was ok otherwise but a little to hard for my taste. Ok room size. Hotel rooms could deffently use an update. I missed having a real quilt. A shoehorn would have been nice to gave. And it didnt feel much safe to leave luggage when anyone can come in and pick it up. Also be aware the take a fee if you pick it up later then 14 on check out day. We knew that but It can be easy to miss. Towels was way to small. Location was great though and if you only want to sleep in the hotel the rooms are fine. Straff is frindly.
Bodde här 2 nätter i november 2023

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
It’s meh
Downsides: Bedding wasn’t the best, pillows were completely flat and rock hard, to the point I got a headache from sleeping on them. At one point the shower stopped working. There were no proper seating in my room, and I had some work that I needed to get done but it was uncomfortable for any amount of time. No elevator, so if you have mobility issues, would not recommend. Upsides: Location is great, and for a leisurely weekend it’s perfectly reasonable for the price. Close to train/underground/buses. Very short walk to Hyde Park/Marble Arch. Great heating, so no risk you’ll get cold. Another plus was the room service that delivered to your door. Lovely delivery person.
Bodde här 2 nätter i november 2023

6/10 Okej

William

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Billigt, bra läge, ostädat.
Spenderade 2 nätter på detta hotell. Bra pris och bra läge. Dåligt städat och avloppslukt från toaletten (vi hittade ett par använda trosor under en av madrasserna). Ok hotell om du ej planerar att spendera någon tid utöver att sova på rummet.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Jakob

Gillade: Renlighet, personal och service och rummets bekvämlighet
Single room, first floor.
Good place to stay if you're planning on a short visit of a few days. One thing to note, this is a review of a 1-bed room on the first floor. Perhaps the other rooms are different, I wouldn't know. Pros: Close to basically all things central london. Underground/bus connections literally 3 minutes walk away. Good check-in times from 15:00-00:00, and you can access the building with your own doorcard at any point after that. Staff is pleasant to deal with and helpful if you're not from London. Your own bathroom with a shower. Not too expensive considering the area. Cons: The rooms could use some maintenance. Some cracks and obvious home-fixes here and there. Nothing that's dangerous but if you're looking for a fancy hotel for a longer stay, this is probably not it. Very thin walls. You could hear what most other rooms were discussing, and when people walked in and the building. Basically non- existing ventilation apart from the windows. Bathroom got foggy in an instant when you showered, and the only way to ventilate it is with the bathroom window. Gets pretty cold very quickly unfortunately. Overall I'm satisfied with my stay in London for 2 nights.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Evelina

Gillade: Renlighet och personal och service
Friendly staff and clean rooms, a bit worn but they seem to be renovating. The wifi really needs improvment
Bodde här 3 nätter i september 2023

6/10 Okej

Anders

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Jonas

Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Cristoffer

Bodde här 1 natt i augusti 2023

6/10 Okej

Micael

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Paddington
Helt ok! Bra ställe med närhet till Paddington tågstation, skulle behöva en upprustning, flagnande färg och smutsig heltäckningsmatta, luktar gammal källare. Ska man bara sova och inte spendera så mycket tid i rummet så fungerar det.
Bodde här 4 nätter i juli 2023
Svar från SHAZ 2 aug. 2023
Dear GuestThank you for your recent stay. If you are stayed first time in London we would like to inform you that you have reserved a budget room @ GBP 45/- per night. We do not have any complaint from previous guests. We could upgrade your room to a standard room by little paying little extra if you had informed us during your stay. Kind RegardsEHH Team

10/10 Fantastiskt

Marie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt litet hotel nära Paddingtonstation
Litet mysigt hotel med fint/rent helt OK rum! Trevlig & hjälpsam personal. Bra tyst läge, nära till Paddingtonstation för tåg/tunnelbana & buss samt stort utbud av mataffärer/restauranger i området! Ska absolut använda detta hotell igen!
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

MIKAEL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Helt ok.
Bra läge! Nära till tunnelbana, tåg och buss. Gångavstånd till såväl madame tussauds som oxford street. Nära till många trevliga restauranger med god mat. Även små livs och turistaffärer. Ok rum, nya handdukar varje dag. Bodde i källaren (stort rum) lukta fukt i rummet och mugg i trappan ner. Nackdel med heltäckningsmatta överallt.
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Niclas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value for money
Clean nice room, friendly and helpful staff. Nice location and surroundings. Having stayed in London more than twenty times I would say this hotel delivers way over it’s price point.
Bodde här 3 nätter i februari 2023

10/10 Fantastiskt

ricard

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Tilda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2022

10/10 Fantastiskt

Tamira

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
No wash rags
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Ray

Gillade: Boendets skick och faciliteter
It was simple and homey
Bodde här 1 natt i april 2024

6/10 Okej

Richard

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room was fairly clean but u could only get in to bed one side en-suite very poor basin tap was all loose toilet cistern lid held together with tape and shower no thermostat dangerous
Bodde här 1 natt i april 2024

8/10 Bra

Susan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location just a few minutes walk from Paddington Station. Restaurants and convenience stores nearby. Furniture in room was falling apart, and washroom was very small but clean, had everything we needed to collapse after long days in London. Staff was friendly.
Bodde här 1 natt i april 2024
Svar från G. SHAZ 26 apr. 2024
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 Bra

estela

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Right next to paddington station, very convenient and places to eat near by we had ASK italian, it’s walking distance very good
Bodde här 2 nätter i april 2024
Svar från SHAZ 21 apr. 2024
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet och personal och service
Front of house staff welcoming and helpful.
Bodde här 1 natt i april 2024
Svar från SHAZ 21 apr. 2024
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

10/10 Fantastiskt

Sharon

Reste med sin partner
Location
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Judette

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Endroit délabré, armoire brisée, toilette Mauvaises odeurs dans la chambre (pipi, moisissure, humilité). Je n ai pas pu resté sur place. J ai dû quitter la place. Je ne pouvais pas respirer. Je ne le recommande à personne. Cet établissement ne devrait pas être dans vos recommandations.
Bodde här 4 nätter i april 2024
Svar från SHAZ 11 apr. 2024
Dear GuestYou wanted to stay with your family friends somewhere else making excusing to cancel your non-refundable booking free of charge. Our staff offered you family room but due to your commitments to stay somewhere else you refused to stay. We have throughout very nice reviews which clearly shows that all our past guests have enjoyed their pleasant stay with us. You can't blame us just for not having refund. Its not nice.RegardsManagement EHH

6/10 Okej

Gehan

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Gut
Bodde här 2 nätter i april 2024

8/10 Bra

Christina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was great for a short stay. Perfect location.
Bodde här 1 natt i mars 2024

8/10 Bra

Éva

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was so convenient for a family of five.
Bodde här 3 nätter i mars 2024
Svar från SHAZ 4 apr. 2024
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 Bra

Karl

Reste med sin partner
Gillade: Personal och service
great value,I'd use this place again if near PAddington station. the rooms old fashioned but happy with that due to price.
Bodde här 1 natt i mars 2024
Svar från G. SHAZ 29 mars 2024
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

6/10 Okej

Man Kei Benji

Gillade: Personal och service
不過不失，價錢合理。
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Bernard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The beds were really comfortable. The room and shower facilities were great and the location was fsntastic as it linked us to hodpitality venues an walks in hydepark marble arch and ma y more tourist destinations
Bodde här 3 nätter i mars 2024
Svar från G. SHAZ 29 mars 2024
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 Bra

Maria Teresa

Reste med sin partner
Gillade: Personal och service
Lugar para dormir. Lo mejor su ubicación.
Bodde här 2 nätter i mars 2024

6/10 Okej

Jonathan, Gloucester

Gillade: Boendets skick och faciliteter
Problem with the toilet but as I was only at this hotel for 18 hours it wasn’t a major issue, basically I was able to work around the aforementioned problem without any trouble at all.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Chris

Bodde här 3 nätter i mars 2024

8/10 Bra

Ricardo

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
El alojamiento bastante correcto aunque la habitación bastante pequeña y el cuarto de baño minusculo. Bastante bien cuminicado con la estacion de Padinton muy cerca.
Bodde här 5 nätter i mars 2024

8/10 Bra

Shania Ann-Marie

Bodde här 2 nätter i mars 2024

8/10 Bra

Natalia

Clean and friendly ;) thanks for having us ?
Bodde här 1 natt i mars 2024

8/10 Bra

Sophie

Gillade: Renlighet och personal och service
The room was great, bigger than expected for the price/area and had everything I needed. Easily walkable from Paddington which has excellent transport links. The down side was being on the fourth floor with no lift, and narrow, windy stairs
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Verena

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Terrible!!!! Do not stay here! Rooms are broken and demolished. If you want to take a shower you have to deal with boiling warm water! The wohle small room will then be foggy af. Also you will hear everything through the old wooden window without any isolation. The bed is completely shaky but the thick double blanket holds you very warm.
Bodde här 4 nätter i mars 2024
Svar från SHAZ 9 mars 2024
Dear GuestThank you for your recent stay. We are sorry for any inconvenience you had during your stay with us. If you look down and read the reviews of our past guest you will find out that all our guests had pleasant stay with us.You had a difficulty to regulate the water mixer and member of our staff had assist you straight away and showed you how the mixer works and left you happy. We have thermostatic mixer installed in all our rooms which are different to European mixers. Unfortunately you could not understand how it works and blamed us about everything which is not nice. Our staff had assist you with everything and while checking out you damaged the alarm system and mixer which is totally unfair.

10/10 Fantastiskt

Alba Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från shaz 9 mars 2024
Dear Thank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working really hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 Bra

Joseph Kyei

Gillade: Renlighet och personal och service
Bodde här 3 nätter i februari 2024

8/10 Bra

Bernard

Reste med sin partner
Gillade: Renlighet och personal och service
Value for money one night stay
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Faisal

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good and clean environment
Bodde här 3 nätter i februari 2024

6/10 Okej

Darcy

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Faisal

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean place to stay.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Chelesani

Bodde här 1 natt i januari 2024

8/10 Bra

Mario

Gillade: Boendets skick och faciliteter
Wifi very bad
Bodde här 2 nätter i januari 2024

8/10 Bra

Nishantth

Bodde här 5 nätter i januari 2024

10/10 Fantastiskt

Riku

Bodde här 2 nätter i januari 2024

8/10 Bra

Au Yeung

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i januari 2024

10/10 Fantastiskt

Faisal

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good staff, clean property.
Bodde här 1 natt i januari 2024

8/10 Bra

Eleonora

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
CONSIGLIO
SIAMO STATI IN QUESTO HOTEL IN UNA CAMERA PER 5, NON PENSAVO DI TROVARCI BENE E CHE LA CAMERA FOSSE COSI GRANDE. LA POSIZIONE DELL'HOTEL E' FANTASTICA, ABBIAMO FATTO LE COSE PRINCIPALI A PIEDI. VICINO CI SONO TANTI NEGOZIO. IL PERSONA E' GENTILE
Bodde här 2 nätter i januari 2024