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Recensioner av Grange Blooms Hotel

3.5 out of 5
Grange Blooms Hotel
Montague street, 7, London, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 20 av 85 recensioner" "
8 - Bra i betyg. 48 av 85 recensioner" "
6 - Okej i betyg. 10 av 85 recensioner" "
4 - Dåligt i betyg. 3 av 85 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 85 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

6,6/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Lena

Gillade: Renlighet, personal och service och rummets bekvämlighet
Mysigt hotell med fantastiskt läge
Vi är mycket nöjda med vår vistelse på Grange Blooms hotell. Ett litet och gemytligt hotell i skuggan av British Museeum. Väldigt lyhörda rum, annars allt jättebra.
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Jan Hallin

Gillade: Renlighet, personal och service och rummets bekvämlighet
Mycket centralt läge!
Nära till det mesta inkl transfer med tunnelbana till flygplatser. Mycket vänlig o hjälpsam personal. Enda negativa var undermåligt vattentryck i duschen.
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments & suggestions. We look forward to your return to Grange Hotels on another occasion.

6/10 Okej

Jonathan

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We were bumped by the Grange Blooms hotel into their less attractive but nearby sister hotel, the Grange Whitehall. Great location, but a very average hotel, falling apart a bit.
Bodde här 3 nätter i juni 2022
Svar från Guestrelations manager 5 juli 2022
Dear Jonathan, thank you for taking the time to review your stay. We are glad you enjoyed your stay in our superb, central location.

10/10 Fantastiskt

Margriet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir waren 4 Nächte dort und haben es sehr genossen! Das Hotel hat sehr viel Charme, uns ist das viel lieber als ein modernes Gebäude das überall gleich aussieht. Es hievt einen entzückenden Garten hinten hinaus, dort kann man jederzeit eine Pause vom hektischen London einlegen . Die Lage ist top, man ist zu Fuß in 12 Minuten am Leicester Square oder Oxford Circus. Es gibt viele kleine Restaurants in unmittelbarer Nähe. Wir werden nächstesmal wieder dort wohnen!
Bodde här 4 nätter i april 2022
Svar från Grange Blooms Hotel 19 apr. 2022
Dear Sir/Madam, Thank you for your feedback. Best regards, Management

4/10 Dåligt

Susanne

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2021
Svar från Grange Blooms Hotel 29 nov. 2021
Dear Sir/Madam, Thank you for your feedback, we appreciate you taking the time to write about your recent stay with us. Best regards, Management

6/10 Okej

Paul

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We got the hotel to book in at 2.15pm, the E-Mail confirmed that the book in time was 2.00pm. We were told by the receptionist that it was 3.00pm book in, I showed her the E-Mail and was told the room was not ready and if I wanted to complain then to contact head office. Totally unsympathetic and offered no apology at all. The Duty Manager Fruzsina then stepped in and was the polar opposite, helpful, apologetic and offered us a free breakfast. The hotel was lovely, it was a shame that the receptionist gave such an unfriendly and unforgiven welcome to the guests.
Bodde här 1 natt i oktober 2021
Svar från Grange Blooms Hotel 26 okt. 2021
Thank you for taking the time to share your experience of Grange Blooms, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

8/10 Bra

Patricia Marie, Seattle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an ideal location and very quiet. Room 310 overlooked a quiet courtyard and the back of the British museum. It’s an old London building, so don’t expect the most modern amenities - but the trade off is well worth it. I’d recommend it highly.
Bodde här 2 nätter i september 2021
Svar från Grange Blooms Hotel 7 okt. 2021
Dear Patricia, Thank you for your feedback. We look forward to having the opportunity to welcome you in the near future. Best regards, Management

4/10 Dåligt

Jason

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Poor Quality of Room
Having been moved at last minute from the Grange Bloom to the Grange White Hall with no reason, we were put into a room that can only be described as the staffs overnight quarters. Having booked a nice looking kings size double room at the Grange Bloom, we found ourselves in a small rom with a drop bed bed that was 1ft off of the floor, uncomfortable as poor quality.
Bodde här 1 natt i juli 2021
Svar från Grange Blooms Hotel 8 sep. 2021
Thank you for taking the time to share your experience of Grange Blooms, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)​ For any further assistance, please contact Grange Reservations.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Garden
Bodde här 1 natt i juli 2021
Svar från vh 6 juli 2021
Dear Sir/Madam, Thank you for your feedback. Best regards, Management

8/10 Bra

Matthew

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommended
Helpful staff, clean room
Bodde här 2 nätter i juni 2021
Svar från VH 15 juni 2021
Dear Matthew, Thank you for your feedback, we really appreciate you taking the time to write about your recent stay with us. Best wishes, Management

10/10 Fantastiskt

Verifierad resenär

Bodde här 7 nätter i maj 2021
Svar från VH 15 juni 2021
Dear Sir/Madam, Thank you for your feedback, we appreciate you taking the time to write about your recent stay with us. Best regards, Management

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Grange Hotels - Montague St
Redirected to Grange WhiteHall (next door) - as has been normal this year. Convenient location on a quieter street (although there is some bus traffic) and good price for the size of the room in this area. Welcoming and friendly service with a basic grab-and-go breakfast still being delivered to the room.
Bodde här 1 natt i maj 2021
Svar från Central Reservations Grange Hotels 24 maj 2021
Thank you for providing your score & feedback on Grange Hotels. It is wonderful to receive your compliments & suggestions. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

tanya

Gillade: Personal och service
Bodde här 2 nätter i maj 2021
Svar från VH 27 maj 2021
Dear Tanya, Thank you for your feedback. We look forward to having the opportunity to welcome you in the near future. Best regards, Management

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2020
Svar från Robert, Central Reservations Grange Hotels 7 dec. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. We look forward to your return to Grange Hotels on another occasion.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Due to CHINESEVIRUS the trip was cancelled but I never received a credit from Grange Blooms Hotel!!!!!!!!!
Bodde här 3 nätter i oktober 2020
Svar från Grange Hotels 19 okt. 2020
Thank you for taking the time to share your experience of Grange Blooms, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

8/10 Bra

ElinorTerrell, Manchester, NH

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The Inn was a lovely visit. The stairs to our room, The Manor are steep so not advisable to anyone over 50 . The room was lovely. We were a little disappointed with the jacuzzi. It’s is a bathtub with jet sprays. Definitely not a two person tub that we were hoping for. The staff is good although the Asian girls had trouble understanding English. The gardener was very nice and considerate to guests walking by and such. The food is outstanding. The best my husband and I have enjoyed. The breakfast and dinner was amazing. The food is worth the visit alone.
Bodde här 3 nätter i oktober 2020
Svar från Grange Hotels 16 okt. 2020
Thank you for providing your score & feedback. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to London at Grange Hotels on another occasion.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2020
Svar från Grange Hotels 2 sep. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hot!
Hot and no AC. Everything outdated and tiny fan.
Bodde här 3 nätter i augusti 2020
Svar från Grange Hotels 2 sep. 2020
Thank you for taking the time to share your experience of Grange Blooms Hotel, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

8/10 Bra

Tracey, Newcastle upon Tyne

Affärsresenär
Gillade: Renlighet och personal och service
Transferred to Whitehall Grange next door same company. Helpful friendly staff. All Covid measures in place. Grab and go complimentary breakfast due to change of hotel. Great value for location. Only thing I found needs improving is my kettle did not switch off when at boiling point. Difficulty in adjusting water temperature for bath and shower. Window needs some repairs rotten frames and when trying to open and get fresh air had broken bolt so needed assistance. Bed comfortable
Bodde här 2 nätter i augusti 2020
Svar från Grange Hotels 2 sep. 2020
Thank you for taking the time to share your experience of Grange Blooms Hotel, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

2/10 Väldigt dåligt

Mike, London

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very dirty rooms, the carpet smelled of urine and the bed was so u comfortable that it was impossible to sleep. Also on expedia it shows the rooms as air-conditioned however only 2 rooms are airconditioned on the ground floor and they had a weird pull down bed which was horrible to sleep on. They showed us other rooms which all smelled horrible and were boiling hot even though outside temperature was cool but something in the rooms made them very hot so we opted for thr dirty uncomfortable air conditioned room but after one night it was so unpleasant that we decided to book and go to another hotel. Had originally booked for 3 nights but left after the first only, also expedia assured me a refund and Have recorded chat from the expedia agent that after checking out the second day they will issue me a full credit card refund for the unused nights, but once I checked out and asked expedia to proceed with the refund, they refused to do so, highly uproffessional on part of expedia to first assure me of a refund then back out. But whatever, they can keep my money if it makes them richer , seriouly though this is an unliveable dirty 1 star hotel with broken rooms, dirty carpets, dirty mattresses , mouldy smells everywhere ...good luck staying open for long after all the bad reviews they are getting here. And very bad attitude on part of expedia as well to refuse a refund after first promising it initially and I have full recorded proof of that.
Bodde här 3 nätter i juli 2020
Svar från Grange Hotels 2 sep. 2020
Thank you for taking the time to share your experience of Grange Blooms Hotel, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

8/10 Bra

Madeleine, Thüringen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Coronabedingt konnte das Hotel nicht seinen vollen Charm entfalten. Der Frühstücksbereich war in der Zeit vom 19. bis 25.07.2020 geschlossen. Das Hotel löste dies mit Wahlmenü in einer Papiertüte - veget und nicht vergetarisch. Sandwich Obst, Käse und Jogurt. Als Getränk Apfel oder Orangenjsaft.Kaffee und Tee könnte man sich mittels Wasserkocher selbst zubereiten. Das Zimmer ist sehr klein, aber sauber. Das Bad ist mit Badewanne ausgestattet und zweckmäßig. Für nur Ausruhen nach eunem Tag des London kennenlernens gut geeignet. Es liegt hinter dem Britischen Museum und ist gut an das öffentliche Verkehrsnetz angebunden. Abenda kann man an der Hoteleigen Bar einen Drink nehmen und diesen im Garten des Jotels genießen. Gerne wieder. Super freundliches Personal.
Bodde här 5 nätter i juli 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Natalie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

2/10 Väldigt dåligt

Isabelle

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absence of customer empathy and satisfaction visio
Even though we had to leave the hotel at 10am to try to take an urgent flight earlier to Canada because of COVID-19 the hotel didn’t accept to reimburse or last night. In that time of crisis we see which organization have empathy and long term customer satisfaction vision and who has not.... short term revenue focus... Very disappointing. I don’t recommend the place nor its team.
Bodde här 2 nätter i mars 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for taking the time to share your experience of Grange Blooms Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Bra

Anke, Wachenheim

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Super tolle Lage direkt hinter dem British Museum und in Nähe zu Shops und Restaurants, sehr freundliches und hilfsbereites Personal. Hat den Charme der viktorianischen Zeit, manches renovierungsbedürftig und leider nur englisches Fernsehen, aber dennoch werden wir bei einem weiteren Besuch in London gerne wieder dort einkehren.
Bodde här 4 nätter i mars 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i mars 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Hotel is close to the British museum and walkable to other attractions. Many places to eat around and staff were very helpful. The room is a bit outdated but we didn’t mind since we spend most of our time out sightseeing.
Bodde här 3 nätter i mars 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Jacqui

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it, excellent hotel & location.
Bodde här 1 natt i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & compliments on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable place, friendly staff, ideal location, some details could need a bit of updating but generally very good value for money.
Bodde här 2 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
There are several linked townhouse hotels and the picture on the site is the one down the street, not the one I stayed in. The room I was in was quaint and doesn’t have a lot of the typical hotel amenities you might expect. But overall it was a good experience.
Bodde här 2 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och bekvämligheter
Vedenkeitin ja tee/kahvimahdollisuus huoneessa oli hyvä. Hotellihuone oli vähän remontin tarpeessa mutta siisti ja rauhallinen. Sijainti oli mainio: kaikki musikaalit ja moni museo kävelymatkan päässä.
Bodde här 4 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Covadonga, Hamden CT

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very helpful and nice The location is fantastic
Bodde här 3 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Grant

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great weekend stay
The staff were excellent and the room was tidy and comfortable. The proximity to metros and the British Museum were a plus.
Bodde här 2 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Lovely area and very good access to the centre of London via Russell Square Tube Station.
Bodde här 2 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Andy, Salamander Bay, Australia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent position with many dining options within a short walk, but still retaining a quiet, classic refined streetscape. There are better breakfast options available than the expensive associated nextdoor property which provides breakfast for the hotel, for example try the cafe in Russell Square Gardens. Short walk to Tube, buses outside the door, and hotel backs on to British Museum.
Bodde här 3 nätter i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for taking the time to share your experience of Grange Blooms Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really quaint hotel on a quiet block close to the british museum and the tube. The bed was comfortable and the room had many teas to choose from which was a nice touch! I would definitely come back for a well priced, well maintained, centrally located hotel in London!
Bodde här 2 nätter i februari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Julie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

6/10 Okej

B

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The room was sold as a executive suite with a king bed . We then realized the “king bed” was two full size mattresses pushed together. The mattresses were uneven with the edges , right in the middle of our sleeping space.. definitely uncomfortable . Other than that , the room itself had the basic amenities but cleanliness could’ve been improved also .
Bodde här 4 nätter i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for taking the time to share your experience of Grange Blooms Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
The property is dated and could do with modernising. It’s over priced , considering ours was a ‘ superior’ with king size bed the room you couldn’t swing a cat wouldn’t like to see a standard room .
Bodde här 1 natt i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for taking the time to share your experience of Grange Blooms Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Henry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good location, walking distance form kings cross / euston and oxford street, clean and friendly and good price
Bodde här 1 natt i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, Fantastic staff, very helpful and friendly
Bodde här 2 nätter i januari 2020
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Maria T.

Gillade: Renlighet, personal och service och rummets bekvämlighet
Excellent small hotel just off Russell Square
I was booked into this hotel by my employer for work for two nights and booked an additional night myself so I could visit some attractions. The hotel exceeded my expectations on a number of levels: 1. Location it's just off Russell Square, five minutes walk to the Underground, leafy streets all around and plenty of shops and restaurants a stone's throw away. It backs onto the British Museum which was handy. It seemed very safe to walk around the locality (subject to the usual precautions) and I enjoyed having a stroll both during the day and after my evening meal. It was very quiet at night. There is a bus stop right outside where I think the night bus stops also. 2. Amenities and cleanliness: Everything you need is provided from toiletries to tea to papers. There is a nice bar and a garden which I imagine would be much used during fine weather. This hotel is part of a group of small hotels with sister establishments having restaurants and leisure facilities. The communal areas and my room were clean and tidy. 3. Staff: Reception and housekeeping staff were friendly and everything seemed to run smoothly. 4. Price: good value for money. I usually stay at a more well-known hotel chain and pay twice the price. Only one negative comment: My room was quite dark even with the lights on this probably isn't an issue during the summer and could be resolved by having a couple of table lamps. I will definitely use this hotel on future trips to London.
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments & suggestions. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Michelle L.

Gillade: Renlighet, personal och service och rummets bekvämlighet
Fab weekend
From the initial booking Grange blooms customer service was exceptional.Ella Bigot was extremely helpful and prompt with her reply to my queries. Check in was great, room ready two hours early and we were also treated to a cake for my partners birthday. We didn't stay for breakfast as it seemed expensive at £47 for two full English when you can pay 5,95 down the road. Room was clean and comfortable, great visit
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

8/10 Bra

Back to College Mom

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great Research Trip
Everything was wonderful except for the free internet service, which was for only a thirty minute period, requiring additional sign-on. Great hotel, staff, and service!
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Fantastiskt

Angel G

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great Hotel Patchy Wi-fi
London is always an expensive place to stay, and I chose this hotel for two reasons - it's in Bloomsbury, which is my favourite part of London, and it's one of the cheaper hotels available. The hotel exceeded my expectations - it is a townhouse next to the British Museum, and the room is gorgeous. The hotel is easily accessible from Russell Square Station (since it is on one corner of Russell Square itself), and walking distance from Kings' Cross (if you have heavy luggage remember that Russell Square Tube Station requires you to lug those luggage up (and down) some stairs whereas Kings' Cross is fully accessible). It is also within walking distance of Holborn. The only quibbles (and they are quibbles!) are that the free wifi can be very slow and patchy, and that you need to lug your luggage up some stairs to get into the hotel lobby. Not deal-killers and I really don't have an issue with the stairs, but someone with heavy luggage or who needs a wheel-chair or pram etc may want to take note of that.
Svar från Grange Hotels 3 aug. 2020
Thank you for providing your score & feedback on Grange Blooms Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.