Exteriör

Recensioner av Holiday Inn Express London - Southwark, an IHG Hotel

3 out of 5
Holiday Inn Express London - Southwark, an IHG Hotel
103-109 Southwark Street, London, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 466 av 1002 recensioner" "
8 - Bra i betyg. 402 av 1002 recensioner" "
6 - Okej i betyg. 84 av 1002 recensioner" "
4 - Dåligt i betyg. 28 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1002 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Hussein

Bodde här 2 nätter i januari 2024
Svar från Tony 11 jan. 2024
Dear HusseinThank you for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay in London for you.Kind regards,Tony S. - Guest Service Manager.

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good.
Bodde här 2 nätter i november 2023
Svar från William Mendez 29 nov. 2023
*Dear Fredrik, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Peter

Bodde här 2 nätter i november 2023
Svar från William M 18 dec. 2023
*Dear Peter, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

6/10 Okej

Percy

Reste med familjen
Gillade: Renlighet
London
Bra placerat och centralt Hotel med frukost
Bodde här 3 nätter i oktober 2023
Svar från Rimsha 3 nov. 2023
Dear Percy, Thank you for your candid review. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Rimsha A. Guest Service Manager

10/10 Fantastiskt

Jacob

Bodde här 1 natt i juli 2023
Svar från William 24 juli 2023
Dear Jacob, Thank you very much for leaving your comment regarding your recent stay in our hotel. I am glad that you had a nice overall stay with us Also, A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. therefore, be sure I will pass the message to the rest of the team. Looking forward to welcoming you again in a not distant future, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Per

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2023
Svar från William M 7 juni 2023
*Dear Per, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

8/10 Bra

Pontus

Bodde här 3 nätter i december 2022
Svar från Rimsha 20 dec. 2022
Dear Pontus, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that you had a nice stay with us.Kind Regards,Rimsha A. Guest Service Manager

8/10 Bra

Ari

Gillade: Personal och service
Bodde här 1 natt i maj 2022
Svar från Rimsha 2 aug. 2022
*Dear Ari, Thank you very much for leaving your comment regarding your recent stay in our hotel. I am glad that you had a nice overall stay at our hotel. we really value our guests, therefore be sure I will pass the message in order to improve our service. Looking forward to welcoming you again in a not distant future. Kind Regards, Rimsha A. Guest Service Assistant

8/10 Bra

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugnt i London
Lugnt hotel nära city.
Bodde här 3 nätter i juli 2022
Svar från jc 27 juli 2022
Dear Lugnt Many thanks for your recent stay and review of our hotel, we appreciate your feedback. Kind regards Jean-Claude Guest service manager

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter
Bodde här 4 nätter i juli 2022
Svar från William M 22 juli 2022
*Dear Anonymous, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. Looking forward to welcoming you in a not distant future, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Annkatrin

Bodde här 5 nätter i juli 2022
Svar från William 15 juli 2022
*Dear Ann Katrin, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. Looking forward to welcoming you in a not distant future, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Kaare

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2022
Svar från jc 14 juni 2022
Dear Kare Many thanks for your recent stay and review of our hotel and we thank you for the 10/10 score you gave us. We look forward welcoming you back to our hotel in the not too distant future. Kind regards Jean-Claude Guest service manager

8/10 Bra

Mikael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2022
Svar från jc 3 mars 2022
Dear Mikael Many thanks for your recent stay and review. We trust you had an enjoyable one and thank you for a good score you gave us.. We look forward to when you stay again Kind regards Jean-Claude Guest service manager

10/10 Fantastiskt

Camilla

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel and perfect location in Southwark 👍
Bodde här 1 natt i december 2021
Svar från jc 17 dec. 2021
Dear Camilla Many thanks for your recent stay and review and tank you for the kind comments Kind regards Jean-Claude Guest service manager

6/10 Okej

Miriam

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2021
Svar från William 7 nov. 2021
*Dear Miriam, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. Looking forward to welcoming you in a not distant future, Kind Regards, William Mendez Guest Services Manager

4/10 Dåligt

Verifierad resenär

Bodde här 3 nätter i februari 2020
Svar från supratim 3 mars 2020
Thank you for your review

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2020
Svar från supratim 16 feb. 2020
Thanks for the great review.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tyst trots att vi bodde på bottenvåningen vid vägen
Bodde här 5 nätter i december 2019
Svar från supratim 6 jan. 2020
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim Bose Front of House manager

4/10 Dåligt

Jose

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 3 nätter i december 2019
Svar från supratim 16 feb. 2020
Thanks for the great review.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppen vistelse
Bra läge, bra service, bra pris, fräscht och trevligt hotell. Rekommenderar verkligen!! (Rum 001 ligger vägg i vägg med frukosten vilket vi fick lyssna på från 7 på morgonen. Vilket var ett minus. Annars finns det inget att klaga på)
Bodde här 4 nätter i december 2019
Svar från supratim 1 jan. 2020
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.We appreciate your comments and will share these with our management so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Supratim Bose Front of House manager

8/10 Bra

Stefan

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 3 nätter i november 2019
Svar från supratim 15 dec. 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim Bose Front of House manager

8/10 Bra

Teresia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2019
Svar från supratim 21 nov. 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim bose Front of House manager

10/10 Fantastiskt

Lena

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från supratim 3 nov. 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim Bose Front Of House Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2019
Svar från Rod A. 23 sep. 2019
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rodrigue A. Guest Service Manager"

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rent och fräscht. Hjälpsama personalen . Maten var god.
Bodde här 3 nätter i september 2019
Svar från Will 12 sep. 2019
*Dear Anonymous, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. Looking forward to welcoming you in a not distant future, Kind Regards, William Mendez Guest Services Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019
Svar från supratim 16 sep. 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim Bose Front of House Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2019
Svar från Cristian Toc 5 sep. 2019
Dear guest, Thank you very much for taking the time to give us a review score. Kind regards, Cristian

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Det var fräscht och fint. Mycket trevlig personal och de var behjälpliga med allt. Trevlig och bra frukost.
Bodde här 3 nätter i juni 2019
Svar från Rod A. 1 juli 2019
Thank you very much for staying with us , we hope to see you soon

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och boendets skick och faciliteter
Over priced and dirty rooms
Hotels in London are expensive. This is a low quality budget hotel, but they still charge a pretty high price. The breakfast is not worth going to, there are plenty of good breakfast restaurants in the area. What I really did not like about this hotel was that the bathroom was not cleaned properly, there was a big ball of hair in the shower drain when I arrived, and it was not cleaned out during cleaning the day after either.
Bodde här 2 nätter i juni 2019
Svar från Rod A. 29 juni 2019
"Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Rodrigue A. Guest Service Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Supratim 7 juni 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim Bose Front of House Manager

8/10 Bra

Rolf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Supratim 29 maj 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim Bose Front of House Manager

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2019
Svar från Rod 27 apr. 2019
Thank you Suzanne for the score , we really appreciate your presence with us.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
tripp med döttrarna
Bra hotell till rimligt pris
Bodde här 3 nätter i april 2019
Svar från Esteban 23 apr. 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Esteban Guest Service Assistant

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2019
Svar från William M GSM 30 mars 2019
*Dear Anonymous, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
GRYMT och fräscht hotell
Ett superförsäkring hotell i London, är det ens möjligt?! Bodde på fjärde våningen som var handikappanpassade. Detta innebar stora dörrar och gott om utrymme. Personalen var fantastisk...! Himla serviceminded och trevliga. Hjälpte till med stora som små frågor, rekommenderade restauranger och köpte mjölkfritt smör när det inte fanns. Närområdet finns Pret a manger, och borogh market! Underbart och lugnt område. Kommer definitivt bo här igen!
Bodde här 4 nätter i mars 2019
Svar från Supratim 23 mars 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supratim Bose Front Of House Manager

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2019
Svar från Rod 13 mars 2019
Thank you very much for staying with us

8/10 Bra

Elisabeth

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Nära till det mesta. Ett bra hotell för prisklass. Sängarna och kuddarna kunde ha varit bättre. Men annars var rummet helt ok. Kunde behövas en lite uppfräschning. Frukost var ok. Saknade pålägg som ost och skinka. Annars fanns det mesta. Kan tänka mig att bo där igen.
Bodde här 2 nätter i februari 2019
Svar från Rod 13 mars 2019
thanks for staying with us

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell nära till det mesta! Inte första gången vi bor här.
Bodde här 3 nätter i januari 2019
Svar från Rod 8 jan. 2019
thanks for staying with us

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2018
Svar från Rod 26 dec. 2018
Thanks for staying with us, we appreciate your kind comments

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2018
Svar från William M GSM 8 dec. 2018
*Dear Anonymous, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. Looking forward to welcoming you in a not distant future, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Mary, Garland

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to tube and train. Walking distance to Borough market and not far from Southbank. Breakfast included which was excellent as so expensive to eat out in London
Bodde här 4 nätter i april 2024

8/10 Bra

Bryan, Calgary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från William M 30 apr. 2024
Dear Bryan, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från William 25 apr. 2024
*Dear Amanda, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

10/10 Fantastiskt

Sunil

Reste med familjen
Gillade: Renlighet och personal och service
Rooms are way too small
Bodde här 3 nätter i februari 2024
Svar från William M 22 apr. 2024
*Dear Sunil, Thank you very much for leaving your comment regarding your recent stay in our hotel. I am glad that you had a nice overall stay with us and you enjoyed our location. Also, I would like to thank you for the comment regarding the rooms size, we really value our guests, therefore be sure I will pass the message in order to improve our service. Looking forward to welcoming you again in a not distant future, Kind Regards, William M Guest Services Manager

10/10 Fantastiskt

Marie-Helene

Reste med familjen
Bel accueil, propre, employé prévenant C’était parfait
Bodde här 2 nätter i april 2024
Svar från Rimsha 20 apr. 2024
Dear Marie-Helene , Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, Rimsha A. Guest Service Manager

10/10 Fantastiskt

Maik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Rimsha 12 apr. 2024
Dear Maik, Thank you very much for reviewing our property. We are really glad that you had a nice overall stay with us. Looking forward to welcoming you again in a not distant future, Kind Regards, Rimsha A. Guest Service Manager

10/10 Fantastiskt

Alma

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked the convenience to the Underground, and the walkability to the Borough Market. Clean room, comfortable beds.
Bodde här 7 nätter i mars 2024
Svar från Tony 7 apr. 2024
Dear Alma,Thank you for taking your time and sharing the feedback from your recent stay with us. I'm delighted to see your stay was up to your expectations and our team looked after you so well. I'm glad to see you found our superb location convenient and enjoyed the complimentary breakfast in the morning. I would like to take this opportunity to thank you for choosing Holiday Inn Express Southwark for your stay and I hope you will give us another opportunity to welcome you back in the future.Kind Regards, Tony, Guest Services Manager

8/10 Bra

Horst

Reste i grupp, Reste med sin partner
Gillade: Personal och service
The location of the hotel was great. Only a few minute walk to the Thames in close to the Millenium Bridge. Underground stations near by, so that all important sights were easily accessible.
Bodde här 3 nätter i mars 2024
Svar från Rimsha 5 apr. 2024
Dear Horst, Thank you very much for reviewing our property. I am glad to read that you had a nice overall stay with us and that the location was convenient for you! Looking forward to welcoming you in a not distant future, Kind Regards, Rimsha A. Guest Service Manager

10/10 Fantastiskt

Sanjay

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was awesome - especially the croissant was heavenly. If the staff knows a little about where to get the tickets for tourist attractions, train stations etc., it will be helpful.
Bodde här 4 nätter i mars 2024
Svar från Rob 5 apr. 2024
fantastic

6/10 Okej

Yi-Lynn Beatrice

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
Disappointed that the bath towel and bedsheet has stains on them. Housekeeping also not great as room not that clean with no attention to detail. Otherwise location is great.
Bodde här 4 nätter i mars 2024
Svar från Tony 29 mars 2024
Dear Beatrice, Thank you for taking your time and sharing the feedback from your recent stay with us. It's disappointing to see your stay was not up to your expectations. We strive to provide excellent customer service and I'm very sorry we did not quite succeed on this occasion. Please accept my apologies for the Condition of the room. I will address the issue directly with the housekeeping manager immediately. I would like to take this opportunity to thank you for choosing Holiday Inn Express Southwark for your stay and I hope you will give us another chance to make things right in the future.Kind Regards, Tony - Guest Services Manager