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Recensioner av ibis London Wembley

3 out of 5
ibis London Wembley
South Way, Wembley, Wembley, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 400 av 1000 recensioner" "
8 - Bra i betyg. 377 av 1000 recensioner" "
6 - Okej i betyg. 123 av 1000 recensioner" "
4 - Dåligt i betyg. 56 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 1000 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Peter Gustafsson

Bodde här 3 nätter i mars 2023
Svar från ibis London Wembley 2 apr. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,ibis London Wembley

10/10 Fantastiskt

Sonya

Bodde här 3 nätter i januari 2023
Svar från ibis London Wembley 10 jan. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,ibis London Wembley

8/10 Bra

Jessica Elisabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Trevligt bemötande, väldigt nära till Wembley Arena, många matbutiker i närheten men få vanliga butiker. Inget område utöver Wembley runt om som var intressant. Nära till buss och tunnelbana.
Bodde här 3 nätter i augusti 2022
Svar från ibis London Wembley 25 aug. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,ibis London Wembley

10/10 Fantastiskt

Peter

Bodde här 3 nätter i maj 2022
Svar från ibis London Wembley 5 juni 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind regards, ibis London Wembley

8/10 Bra

Anette

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i april 2022
Svar från ibis London Wembley 1 maj 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind regards, ibis London Wembley

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2021

8/10 Bra

Anette

Bodde här 8 nätter i september 2021

6/10 Okej

Sarah

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i december 2020

10/10 Fantastiskt

M ibrahim

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Det var mycket bra stämning och rent
Bodde här 2 nätter i november 2020

8/10 Bra

Sandra

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Delvis ok. Delvis nej!
Bra hotell, mindre trevlig/gästvänlig personal. Frukost ätbar fanns inte mycket att välja mellan, inte något wow. Okej fina rum, däremot var ett av rummens toalett inte jättenice. Duschdraperi som var väldigt äckligt nertill vilket vi vägrade använda - ofräscht. Vattnet åkte ut på golvet i hela badrummet och hade ingen lutning så det rann ner i brunnen heller. De andra rummen hade duschdörrsr & upphöjd dusch så dessa problemen fanns ej där. Stod att vi skulle ha kyl/frys - fanns inte i någon av rummen. Rökfria rum skulle vi ha. Ett av rummen luktade mycket rök! :/
Bodde här 4 nätter i december 2019

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht och simpleg rum och bra service, a
Bodde här 4 nätter i november 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2019

8/10 Bra

tommie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2019

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2019

8/10 Bra

Malin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell 😊 frukosten var väl inte fantastisk men helt okej och gjorde sitt jobb 👌 Det fanns bacon 😋
Bodde här 3 nätter i september 2019

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
A bit dirty room (one day the towels had some dirt on them). Otherwise great service and nice view. The area is for now somewhat a construction site and sleeping past 8 in the morning was impossible due to poor sound isolation.
Bodde här 3 nätter i juli 2019

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helt ok budgetboende i förorten.
Budgethotell en lång resa med tunnelbana från centrala London.Glest med tåg sent på kvällarna.Hotellet ligger ca 100 meter från Wembley Stadium,följ skyltarna mot arenan så hittar du hotellet enkelt.Jag upplevde hotellet som riktigt bra.Rent och bra standard för sitt pris.Enda stora nackdelen var mycket hård säng och kuddar.Jag åt aldrig någon frukost där då jag läst att den inte var prisvärd.Om man gillar mat från länder som Indien och Pakistan finns många sådana restauranger på gångavstånd från hotellet.Jag upplevde området nära hotellet som mindre säkert på kvällarna.Men hotellet var helt ok.
Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Omar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbar hotell
Bra hotell, kanske inte så nära centrala London men eftersom vi ville bo wembley så var det toppen. Frukosten kunde varit bättre
Bodde här 3 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Femdygnsrecension
Bra hotell nära Wembley stadion. Flera tunnelbanor nära och pendeltåg o bussar. Frukost så man står sig hela dan. Nytt och välhållet.
Bodde här 5 nätter i maj 2019

8/10 Bra

Lars-Åke

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wembley
Bodde här 3 nätter i maj 2019

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mkt bra hotell!
Resa med vänner och familj. Mkt bra hotell, rent, snyggt, sköna sängar och god och bra frukostbuffé. Trevlig personal och bra mat i baren. Rekommenderas starkt!
Bodde här 4 nätter i maj 2019

8/10 Bra

Fazal

Gillade: Renlighet och personal och service
CENTRALT OCH TREVLIG PERSONAL, DOCK GANSKA TRANGA RUM!
Bodde här 5 nätter i februari 2019

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2019

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt för shopping och Wembley besök
Bodde här 2 nätter i november 2018

8/10 Bra

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra standard, trevligt närområde, bra säng, bra frukostbuffé. - PRISVÄRT!
Bodde här 1 natt i oktober 2018

8/10 Bra

Kajol

Reste med familjen
Gillade: Bekvämligheter
It’s a very good area, Staff etc.
Bodde här 2 nätter i april 2024
Svar från DB 3 maj 2024
Dear Kajol,Thank you for sharing your feedback on Expedia. We greatly appreciate your positive rating of 4 out of 5.We're delighted to hear that you found our area and staff to be very good during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your overall experience.If there are any specific areas where we can further enhance your stay or if you have any suggestions for improvement, please feel free to let us know. We value your input and strive to make each guest's experience exceptional.We appreciate your support and look forward to welcoming you back for another enjoyable stay in the future.Best regards,DianaReceptionist - ibis London Wembley

6/10 Okej

Chris

Even with the window open all the time the room was far too hot with no way of cooling down.
Bodde här 3 nätter i april 2024
Svar från DB 3 maj 2024
Dear Chris,Thank you for sharing your feedback on Expedia. We appreciate your honest rating of 3 out of 5.We apologise for any discomfort you experienced with the temperature in your room. Your feedback is valuable to us, and we regret any inconvenience caused by the room being too hot. We will certainly look into this matter to ensure that future guests do not encounter similar issues.We appreciate your suggestion regarding providing a fan to help with cooling down the room in cases where the air cooling system is not satisfactory. Rest assured, we will take this into consideration for future improvements.If you choose to stay with us again in the future, please don't hesitate to reach out to us directly so that we can ensure a more comfortable experience for you.Warm regards,DianaReceptionist - ibis London Wembley

6/10 Okej

russell

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Had a double room with two single beds for one night.The room was on the small size the two single beds were very small .went for breakfast at 8.45 .all that was on offer was cereal or toast
Bodde här 1 natt i april 2024
Svar från DB 3 maj 2024
Dear Russell,Thank you for sharing your feedback on Expedia. We appreciate your rating of 3 out of 5.We regret to hear that your experience did not meet your expectations. Your comments regarding the size of the room and beds, as well as the limited breakfast options, have been duly noted. Please accept our apologies for any inconvenience caused.It's important to mention that this experience is not what we strive to offer at ibis London Wembley. Rest assured, your feedback will be shared with our team, and we will take steps to address the issues raised to ensure a better experience for our guests in the future.We sincerely apologise for any disappointment you experienced, and we hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,DianaReceptionist - ibis London Wembley

8/10 Bra

Khuram S

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would have been nice to have been offered something on the house such as breakfast, or drinks etc. The room was nice, excellent shower, clean and nice and high up as one of the highest floors.
Bodde här 3 nätter i april 2024
Svar från Team Ibis 21 apr. 2024
Dear Khuram,Thank you for your feedback, and we're glad to hear that you enjoyed the nice room with an excellent shower and the high floor placement. We apologize for any inconvenience you experienced and understand your disappointment regarding the sofa bed. Your suggestion regarding offering something complimentary as a gesture of goodwill is duly noted and will be considered in our efforts to enhance guest satisfaction. We appreciate your valuable input and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Ibis Wembley

8/10 Bra

Virginia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was really clean
Bodde här 2 nätter i april 2024
Svar från Ibis Wembley 21 apr. 2024
Dear Guest,We're thrilled to hear that you found our property exceptionally clean! Maintaining a pristine environment for our guests is a top priority for us. Thank you for recognizing our efforts, and we hope to welcome you back for another wonderful stay in the future.Kind regards,Ibis Wembley

8/10 Bra

Gladys

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were nice and helpful. I didn’t like the breakfast. What should have been kept warm were left cold.
Bodde här 2 nätter i april 2024
Svar från Steve 16 apr. 2024
Dear Gladys,We apologize for the breakfast not meeting your expectations despite the courteous service provided by our staff. Your feedback regarding the temperature of the items will be addressed promptly. We value your input and strive to continuously improve our offerings.

10/10 Fantastiskt

Sharon, Horley

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The ibis hotel was extremely convenient for an event at the OVO arena, it meant that we didn’t have to battle the crowds going home afterwards late at night and we could arrive early allowing us to leisurely ready ourselves for our evening out. It was a 6min walk the bar was open when we got back giving us the opportunity for a much needed nightcap. The common areas were tastefully decorated and clean, the staff attentive and polite, the rooms perfectly adequate my only complaint was the toilet flush didn’t always work and the bathroom in general smelt of urine. However that being said I would highly recommend and wouldn’t hesitate to use again.
Bodde här 1 natt i mars 2024
Svar från Ibis Wembley 12 apr. 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that our hotel's convenient location for the OVO arena event made your stay enjoyable and stress-free. It's wonderful to know that you found the proximity to the arena and the availability of our bar beneficial for your evening plans.We're also pleased that you found our common areas tastefully decorated and clean, and that our staff provided attentive and polite service. However, we apologize for the inconvenience caused by the issues with the toilet flush and the unpleasant smell in the bathroom. Your feedback is invaluable to us, and we will address these concerns with our housekeeping and maintenance teams to ensure that they are promptly resolved.Thank you for recommending our hotel, and we're delighted to hear that you wouldn't hesitate to stay with us again. If you have any further comments or if there's anything else we can do to enhance your experience, please feel free to reach out to us. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ibis London Wembley

10/10 Fantastiskt

Chloe

Bodde här 1 natt i mars 2024
Svar från DB 3 maj 2024
Dear Chloe,Thank you for taking the time to share your feedback on Expedia. We're absolutely thrilled to see your perfect rating of 5 out of 5!Your satisfaction is our utmost priority, and we're delighted that you had such a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any areas where we can maintain this level of excellence, please do let us know.We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,DianaReceptionist - ibis London Wembley

10/10 Fantastiskt

Danielle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, clean, comfortable and spacious room. Staff very helpful as well. My second stay here as a 5 minute walk from the entrance to Wembley Stadium and Wembley Arena. Great area with lots of shopping and dining options as well. Not too far from the underground station as well.
Bodde här 2 nätter i mars 2024
Svar från Team Ibis 12 apr. 2024
Dear Guest,Thank you for your kind words and for choosing to stay with us again. We're thrilled to hear that you had a great experience during your second stay at our hotel.It's wonderful to know that you found our hotel clean, comfortable, and spacious, and that our staff were helpful throughout your stay. We're delighted that our convenient location near Wembley Stadium and Wembley Arena, as well as the nearby shopping and dining options, added to the enjoyment of your visit.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for many more enjoyable stays in the future. Kind regards,Ibis Wembley

10/10 Fantastiskt

ROSINA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från db 21 apr. 2024
Dear ROSINA,Thank you for taking the time to share your positive feedback with us following your recent stay at ibis London Wembley. We are delighted to hear that you had an excellent experience during your time with us.Your perfect rating means a lot to us, and we're thrilled to know that we met or exceeded your expectations. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful stay in the future.Warm regards,ibis London Wembley Reception

10/10 Fantastiskt

Lauren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stay, very close to Wembley Arena! Would definitely stay again.
Bodde här 1 natt i mars 2024
Svar från Steve 16 apr. 2024
Dear Lauren,Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

8/10 Bra

Deborah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Prima voor een korte trip
Bodde här 1 natt i mars 2024
Svar från Steve 16 apr. 2024
Dear Deborah,Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

6/10 Okej

Joanne

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från DB 21 apr. 2024
Dear Joanne,Thank you for taking the time to share your feedback with us following your recent stay at ibis London Wembley. We appreciate your input, as it helps us understand how we can better serve our guests.We're sorry to hear that your experience fell short of expectations and that we didn't fully meet your needs during your stay. If there are specific areas where you feel we could improve, we would be grateful for any additional feedback you could provide.Please know that your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,ibis London Wembley Reception

8/10 Bra

Omar, Portmore

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a comfortable stay for one night
Bodde här 1 natt i mars 2024
Svar från Diana 1 apr. 2024
Dear Omar,Thank you for sharing your feedback with us following your recent stay. We're delighted to hear that you had a comfortable experience during your stay.Your satisfaction is important to us, and we appreciate your positive rating. If there are any areas where you believe we can improve and earn that extra star for a perfect rating, please don't hesitate to let us know. Your feedback helps us to continually enhance our services and provide the best possible experience for our guests.We hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,DianaReceptionistIbis London Wembley

2/10 Väldigt dåligt

Samira

Bodde här 1 natt i mars 2024
Svar från Diana 1 apr. 2024
Dear Samira,Thank you for sharing your feedback with us, although we're disappointed to hear that your experience did not meet your expectations.We would greatly appreciate it if you could provide more details about your stay and what aspects you found unsatisfactory. Your feedback is invaluable to us as we strive to continually improve our services and facilities to ensure that all our guests have a positive experience.Please feel free to reach out to us with any additional comments or concerns you may have. We value your input and hope to have the opportunity to address any issues and regain your trust in the future.Warm regards,DianaReceptionistIbis London Wembley

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Prima hotel, nette kamers, prima ontbijt. Op enkele honderden meters van Wembley Stadium, wat handig is als je een voetbalwedstrijd of concert wenst bij te wonen. Ook vlak aan een shoppingcenter met tal van restaurants. De metrohalten Wembley Central en Wembley Park liggen op twaalf minuten wandelen van het hotel. Met deze metrolijnen sta je ook vrij snel in het centrum van Londen.
Bodde här 3 nätter i mars 2024
Svar från Diana 1 apr. 2024
Beste Kevin,Bedankt voor je geweldige recensie!We zijn blij om te horen dat je genoten hebt van je verblijf bij ons en dat je de kamers en het ontbijt hebt gewaardeerd. Onze locatie nabij het Wembley Stadium biedt inderdaad veel gemak voor gasten die een voetbalwedstrijd of concert willen bijwonen, en de nabijheid van het winkelcentrum met diverse restaurants draagt ook bij aan een aangenaam verblijf.Het is geweldig om te horen dat je de nabijheid van de metrohaltes Wembley Central en Wembley Park hebt opgemerkt. Deze bieden inderdaad snelle toegang tot het centrum van Londen, waardoor onze gasten gemakkelijk kunnen genieten van alles wat de stad te bieden heeft.Nogmaals bedankt voor je positieve beoordeling en we hopen je in de toekomst opnieuw te mogen verwelkomen voor een fantastisch verblijf.Met vriendelijke groet,DianaReceptionistIbis London Wembley

10/10 Fantastiskt

Monica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Steve 25 mars 2024
Dear Monica,Thank you for the your ratings! Looking forward to hosting you again soon! We Look forward to welcoming you back soon!Regards,Team Ibis London Wembley

6/10 Okej

Kim

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great location and love the style. Rooms were small though and could be cleaner.
Bodde här 3 nätter i februari 2024
Svar från Chidozie 19 mars 2024
Thanks for your feedback, Kim! We appreciate you mentioning our location and style. We're always working to improve our rooms and will take your comments on board.

10/10 Fantastiskt

Tanvi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great experience
Bodde här 1 natt i februari 2024
Svar från Chidozie 19 mars 2024
Thank you, Tanvi! We're so glad you had a great experience.

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
During my one night stay the staff were really friendly check in was quick and easy as was check out. Breakfast was good with a great selection of hot and cold options and the breakfast staff were friendly. Would definitely stay there again when in that part of the city.
Bodde här 1 natt i februari 2024
Svar från Chidozie 19 mars 2024
Thank you for the great review, Sean! We're so glad you enjoyed your stay and our friendly staff. See you next time!

10/10 Fantastiskt

Christina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel in nice location and walking distance from station, wembley stadium and arena
Bodde här 1 natt i februari 2024
Svar från Chidozie 19 mars 2024
Thank you, Christina! We're glad you enjoyed our hotel's great location and proximity to Wembley attractions. See you next time!

4/10 Dåligt

Eirini

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Steve 25 mars 2024
Dear Eirini,Thank you for your rating. We're sorry we didn't meet your expectations this time. We'll strive to improve.We hope you will give an other opportunity to serve you better in the Future stays with us.Regards,Team Ibis London Wembley

8/10 Bra

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Diana 19 feb. 2024
Dear Gary,Thank you for taking the time to share your feedback with us. We appreciate your rating of 4 out of 5.We're glad to hear that you had a positive experience overall, but we also want to ensure that we address any areas where we can improve. If there are any specific aspects of your stay that you believe could be enhanced, or if there's anything else you'd like to share with us, please don't hesitate to reach out.Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,DianaReceptionist

4/10 Dåligt

Justin

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not What i expected
First time in Ibis and my last. Overpriced for what you get. Very hot room that doesn't cool down extremely uncomfortable bed and room in major need of upgrading. Staff very polite and courteous and downstairs is quite nice but i guess that's to make guests think the rooms will be nice. For £109 per night i expected more in my opinion Ibis is a Overpriced budget hotel
Bodde här 3 nätter i januari 2024
Svar från Diana 23 jan. 2024
Dear Justin,Thank you for sharing your feedback regarding your recent stay with us. We're sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any discomfort you may have encountered.We appreciate your kind words about our polite and courteous staff, as well as the positive comments about the downstairs area. However, we regret that the room temperature, bed comfort, and overall condition did not align with your expectations. Your comments are valuable, and we will review these concerns to identify areas for improvement.We understand your sentiments about the perceived value for the price paid, and we take your feedback seriously. Please be assured that your comments will be shared with the relevant teams to address the issues you've raised.We apologise for not meeting your expectations on this occasion and hope you would consider giving us another opportunity to provide you with a more satisfying experience in the future.Best regards,DianaReceptionistIbis London Wembley

8/10 Bra

Elin

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Norwegian girl
Good size room, very clean. Terrible breakfast.Lousy service in the bar. Very good service in the reception.
Bodde här 1 natt i januari 2024
Svar från Steve 22 jan. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding the room size and cleanliness; however, we're sorry to hear about your disappointment with the breakfast and bar service.We apologize for any inconvenience caused and want to assure you that your feedback is valuable to us. We will address the issues raised with our team to ensure we provide a better experience in those areas.On a positive note, we're delighted to hear that you had a very good experience with our reception team. We strive to deliver excellent service across all aspects of our hotel, and your input helps us in our continuous efforts to improve.If you have any further details or suggestions you'd like to share, please feel free to contact us directly. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for choosing Ibis London Wembley.