Dear Lina,Thank you for taking the time to review your stay with us.We are sorry to hear of the issue you had with the shower and regret that you did not make us aware during your stay as our team is always ready to assist with any concerns you may have. We will pass on your comments about the issues with your room to our maintenance team so they can be looked into. Nevertheless, we are glad that our location was ideal for your needs.We hope to welcome you again in the future. Best wishes.ibis Styles London Gloucester Road Team

Dear Lotta, Thank you for your review. We are glad to know that you enjoyed our location which is very convenient. Thank you for your kind comments regarding our team members. It's definitely a boost for us every time we hear positive reviews such as this. Thank you for your additional comments regarding the towels. We will make sure to pass your comments on to the housekeeping team. We are looking forward to welcoming you back soon! Kind Regards, Front Office Team

Dear guest, Thank you very much for taking the time to review your stay at Best Western the Cromwell Hotel. Your feedback is important to us. We value and appreciate receiving your compliments, suggestions and complaints so that we can improve the standard of facilities and services offered to all our guests. Thank you for staying with us and we look forward to welcoming you back very soon. Sincerely, Kamran Riaz Duty Manager

Dear stellan, Thank you very much for reviewing your stay at Best western the Cromwell hotel. Your feedback is important to us. I am glad to read that you were with the experience, Thank you for staying with us and we look forward to welcoming you back for more enjoyable stay. Sincerely, Kamran Riaz

Dear Maarit, Thank you for staying with us at the Best Western, The Cromwell Hotel. Please visit us again soon! Kind Regards, Laura Civita Front Office Manager

Kära Ella, Tack för att du har tagit dig tid att granska din senaste vistelse hos Best Western The Cromwell. Vi önskar se dig snart här. Vänliga Hälsningar, Laura Civita Front Office Manager

Dear Par, Thank you for rating your stay with us at Best Western The Cromwell. We wish to see you soon! Sincerely, Laura Civita Front Office Manager

Dear Jenny, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you for sharing your experience online and I look forward to welcoming you back again soon. Kind Regards Hotel Manager

Dear Julius, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you for sharing your experience online and I look forward to welcoming you back again soon. Kind Regards Hotel Manager

Dear Anonymous, Thank you for your feedback which certainly helps us to monitor and improve our services. I apologise for the shortfall in service issues you encountered during your visit. I have today shared your feedback with the team and they also join me in apologising for the service issues you experienced. Thank you once again for bringing this to my attention and I hope that we will have an opportunity to show you our true service standards. Hotel Manager.

Dear Lars, Tack för din feedback, vilket verkligen hjälper oss att övervaka och förbättra våra tjänster. Jag ber om ursäkt för bristen på serviceproblem som du stött på under ditt besök. Jag har idag delat din feedback med laget och de går också med mig för att be om ursäkt för de serviceproblem du upplevde. Tack än en gång för att få det till min uppmärksamhet och jag hoppas att vi får möjlighet att visa dig våra sanna servicestandarder. Hotell chef.

Dear Andreas, Many thanks for your comment. We look forward to seeing you again in the near future. Kind regards Hotel Manager

Dear Lydia, Vi uppskattar era vänliga kommentarer och var verkligen glad över att läsa att du planera din resa till vårt hotell och funnit det vara bekvämt beläget inom gångavstånd till Gloucester Road Station. Tack och vi hoppas att det hjälper dig snart. Vänliga Hälsningar Hotell chef

Dear Anonymous, Jag vill tacka för att du tog dig tid att publicera dina kommentarer på nätet efter din senaste vistelse med oss här på Best Western The Cromwell. Det är fantastiskt att se att du har haft din korta vistelse med oss här och dragit nytta av vårt centrala läge. Än en gång vill jag tacka dig för att dela din upplevelse på nätet och jag ser fram emot att välkomna dig tillbaka igen snart. Vänliga Hälsningar Hotell chef

Dear Warren,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff helpful and enjoyed excellent service throughout your stay. We also appreciate your feedback regarding disabled access and will certainly look into ways to enhance accessibility for all our guests. It's great to know that you found your room to be nice and enjoyed our convenient location. We value your feedback and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Kind regards,ibis Styles London Gloucester Road Team

Dear Lawrence,Thank you for taking the time to review your stay.We're thrilled to hear that our staff made a great impression and that our hotel was a fitting choice for your activities in the area. It's wonderful to know that the tranquility of our rooms contributed positively to your stay. Our team takes great pride in maintaining our hotel to the highest standards, and your appreciation for our service and the condition of our hotel is truly valued. While we note your rating on room cleanliness, please rest assured that our housekeeping team is dedicated to providing a clean and comfortable environment for all our guests.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,ibis Styles London Gloucester Road Team

Dear Ricky,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,ibis Styles London Gloucester Road Team

Dear Kathryn,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,ibis Styles London Gloucester Road Team