It has been very kind of you, that you took the time to let us know about your amazing experience!

Dear Hampus, Thank you very much for choosing Meliá White House and for taking the time to share your experience with us. We are utterly saddened about the disappointing experience endured during your time with us. This is certainly not the way we like to make our guests' feel and we would have loved to have the opportunity to assist you, offering prompt solutions to this discomfort and making your time with us much more enjoyable. All the comments we receive are of great value for our continuous improvement and we have proceeded to share yours with the team in order to review them internally and establish the necessary measures, working to improve our guests' experience. We loved having you here and we are sad to see you leave this way. We know that we are capable of offering much more than what you have unfortunately experienced and we hope to have the opportunity to welcome you back and offer you this time the unique, pleasant and unforgettable Meliá experience we like delivering and you deserve. Kind regards, Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share this wonderful review with other travellers. We are delighted that your stay with us was highly satisfactory and that you found the attention received from the staff as well as the cleanliness and fantastic location to impress you the most! We loved having you here and we keep looking forward to welcoming you back the next time your plans bring you back to London! Kind regards, Guest Experience Team

Dear Suhana, Thank you very much for sharing your rating with us. Kind regards, Guest Experience Team

Dear guest, Thank you for sharing your rating with us. Kind regards, Guest Experience Team

Dear guest, Thank you very much for sharing this magnificent rating with other travellers! Kind regards, Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We really are sorry to read the difficulties experienced regarding the apartment rented. This is certainly not the way we like to make our guests feel and we truly appreciate that you contacted us, giving us the opportunity to assist you with this. However we would like to extend our apologies if this was not dealt in a better way. We would like to clarify that we do offer more spacious apartments, for different guests' needs and we would have loved to show them to you in order to find the one that suits your needs better. We loved having you here and we are sad to see you leave this way. We know that we are capable of offering much more than what you have unfortunately experienced and we would love to have another opportunity to welcome you back and offer you this time the unique, pleasant and unforgettable Meliá experience we like delivering and you deserve. Kind regards, Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We really are sorry about the inconveniences experienced upon your stay as the apartment assigned was not in line with your expectations on this occasion. This is definitely not the way we like to make our guests' feel and we would have loved to assist you throughout your stay in order to provide prompt solutions to this discomfort and make your stay much more enjoyable. Likewise, we would like to extend our apologies for the confusion occurred when a friend tried to contact you at the hotel. All the comments we receive are of great value for us and we have proceeded to share yours with the team in order to establish the necessary measures and improve our services on our way towards the excellence. We loved having you here and we are sad to see you leave this way. We know we are capable of offering much more than what you have unfortunately experienced and we would love to have another opportunity to welcome you back and turn this stay around, offering you this time the unique, pleasant and unforgettable experience we like delivering and you deserve. Kind regards, Guest Experience Team

Dear Nils, Thank you very much for sharing your rating! Kind regards, Guest Experience Team

Dear guest, Thank you very much for sharing your rating. We are truly saddened to see that your time with us has been unsatisfactory. We would have loved to assist you throughout your stay in order to provide prompt solutions to your discomfort and make your stay much more enjoyable. We loved having you here and we hope to have another opportunity to turn this stay around and regain your trust in us. The entire team will keep on working hard in order to maintain our standards high and keep delivering unique, pleasant and unforgettable moments to all our guests. Kind regards, Guest Experience Team

Dear guest, Thank you very much for sharing this wonderful rating with us! Kind regards, Guest Experience Team

Dear guest, Thank you very much for choosing Melia White House and for taking the time to share this lovely review with other travellers. Our guests' complete satisfaction is our main priority and therefore, we are truly saddened to know about your disappointment regarding the overall apartment experience suffered. This is definitely not the way we like to make our guests' feel and we would have loved to assist you throughout your stay in order to provide prompt solutions to this discomfort and make the rest of your stay much more enjoyable. On the other hand, we genuinely appreciate your feedback regarding the breakfast prices and we will take them into consideration, working to improve our guests' experience. We loved having you here and we are sad to see you go with this bitter taste in your mouth. We know we are capable of offering much more than what you have unfortunately experienced and we would like to have another opportunity to turn this stay around and offer you this time the unique, pleasant and unforgettable Meliá experience we like delivering and you deserve. Kind regards, Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share this lovely review with us! We are delighted to learn that your stay with us has been satisfactory. We loved having you here and we keep looking forward to welcome you back on a future visit to this fabulous city! Kind regards, Guest Experience Team

Dear Justin, Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We really are sorry to learn that the apartment you were assigned was not up to your expectations this time. This is definitely not the way we like to make our guests feel and we would like to extend our most sincere apologies. All the comments we receive are of great importance for our continuous improvement and we have proceeded to share yours with the team in order to treat them internally and improve our services on our way towards the excellence. Our facilities -common areas and rooms- are now being refurbished, always working to improve our guests' experience. It has been a lovely pleasure to have you here and we would love to have the opportunity to welcome you back and turn this stay around. We are confident of the many benefits these refurbishment works will bring us and we hope to have the opportunity to enjoy these with you on a future stay. Kind regards, Guest Experience Team

Dear guest, First of all, receive our apologies for not being able to answer to this fantastic review in German. Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We are delighted to learn that your stay with us has been wonderful having enjoyed of our clean, spacious and comfortable rooms, privileged location and awesome, friendly staff. It has been a lovely pleasure for us to have you here and we keep looking forward to welcoming you back really soon again. Kind regards, Guest Experience Team