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Recensioner av Metro London City Airport

2.5 out of 5
Metro London City Airport
64 Wythes Road, London, England

Recensioner

4,6
10 - Fantastiskt i betyg. 1 av 46 recensioner" "
8 - Bra i betyg. 8 av 46 recensioner" "
6 - Okej i betyg. 12 av 46 recensioner" "
4 - Dåligt i betyg. 9 av 46 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 46 recensioner" "

5,8/10

Renlighet

4,4/10

Personal och service

4,6/10

Boendets skick och faciliteter

Recensioner

4/10 Dåligt

Jenniefer

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter

6/10 Okej

Francois

Gillade inte: Rummets bekvämlighet
Ok pour la proximité de LCY
A juste l'avantage d'être à côté de l'aéroport London City Airport. Ok pour passer une nuit pour prendre le vol tôt le lendemain matin, sinon à éviter pour de plus longs séjours.
Bodde här 1 natt i juli 2018

10/10 Fantastiskt

Tom, Kassel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr nett
Sehr nette Mitarbeiter. Sauberes Zimmer für den Preis. Nette Begrüßung. Hilfreich.
Bodde här 2 nätter i juni 2018

2/10 Väldigt dåligt

mica

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
C'est une honte !!!!
vous devriez avoir honte de referencer cet endroit.Ce n'est ni un hotel, ni une maison d'hote, c'est un boui boui crasseux, à coté d'une voie de chemin de fer et d'un aéroport. aucune isolation phonique. la chambre avait des traces de moisissure et d'humidité partout .la salle de bain, le sol de la chambre etaientt sale. le mobilier avait l'air de sortir d'une décharge.
Bodde här 1 natt i juni 2018

2/10 Väldigt dåligt

Kevin

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't go near the place.
It's a dump
Bodde här 1 natt i maj 2018

4/10 Dåligt

Michel

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not an Hotel
The deal was there, close to the airport. On this point it could not be closer. But it is not an hotel, it is a house transformed in a multi rooms. No external sign highlighting this is the place to go. I walked around looking for an Hotel sign, even a neighbour being asked was not able to tell me where was this hotel. The room itself was odd, noisy and the bathroom very small.

4/10 Dåligt

Niels

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Brug ikke dette sted.
Dårlig værelse. Der var meget lyt. Fra kl 6.30 støj fra nærliggende lufthavn. Kan under ingen betingelser anbefales

2/10 Väldigt dåligt

Raphael

Gillade inte: Personal och service
Gérant totalement incompréhensif.
Nous étions 4 à voyager à Londres et avons réservé deux chambres pour deux nuits à ce petit hôtel / guest house. Dû à l'arrivée tardive de notre vol, nous sommes arrivés après 23h (00h12), heure limite de l'accueil des voyageurs. Après 23h donc, plus personne pour nous ouvrir. Nous appelons le responsable qui nous fait comprendre qu'il n'est plus sur place et qu'il ne peut rien faire pour nous. Nous ne contestons pas le fait que nous aurions dû vérifier les conditions de l'hôtel, et que nous aurions dû les prévenir. Le problème vient après. Le lendemain matin, première heure (nous avons trouvé un hôtel dans la nuit), nous rappelons l'hôtel pour dire que nous serons présents la nuit suivante (pour une nuit que nous avons payée). Sauf que le responsable nous dit que notre réservation a été annulée, qu'elle ne sera pas remboursée, et que nous devrons payer à nouveau pour rester la nuit suivante. Après avoir contesté et fait intervenir Hotels.com, le responsable refuse toujours de rembourser la deuxième nuit. Il est sans doute dans son droit (il applique les conditions du "no show"), mais dans un business avec un rapport humain (comme un hôtel), dans une situation où 4 personnes ont failli dormir dehors, un geste (ou juste nous laisser dormir dans la chambre que nous avions réservée) aurait été normal. Hotels.com nous a cependant remboursés la deuxième nuit. Un grand merci à ce site pour avoir fait ce qu'il y avait à faire, et grosse déception vis-à-vis de ce gérant.
Bodde här 2 nätter i januari 2018

8/10 Bra

Alanya, Leeds, England

Gillade: Renlighet och rummets bekvämlighet
Feels very humble
To clarify, no this isn't a hotel, but it doesn't make it any less of a place to stay! We stayed in Room 1: fairly large room, easy to walk in, large bed and en suite. My one bone to pick with the room is the en suite - it's quite small and we had a problem with the lock, but the manager fixed it! The room was clean, felt humble and was very homey - oh and complimentary tea & shower soap! The manager was lovely, I had a insanely heavy suitcase and he helped me up the staircase upon arrival. He also gave us fully printed receipts of any money given to him. This is an ideal place to stay if you are wanting the airport, however we stayed for London MCM and by cab it was about 10 minutes away, still not bad!! We had a fun weekend and the hostel made it all happen, hope to stay again in future!
Bodde här 2 nätter i oktober 2017

4/10 Dåligt

Amanda

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not a hotel
Terrible. It's not a hotel, just a house where all the rooms appear to be letting rooms. Our 'deluxe' room was so small I had to walk sideways around the bed. There was a shower cubicle and sink in a cupboard in the corner of the room but the toilet was at the other end of the landing, right next to the door for another bedroom - not very private! We didn't use the shower. It was filthy with soap scum and hair stuck to the glass. The radiator was permanently on and it was stiflingly hot. Luckily we only needed somewhere to sleep for one night as we were attending a show at the O2, and weren't in the room any longer than needed. On the upside, it's perfectly located right next to a DLR stop, about 15 mins away from the O2. Sheets and towels were clean. But I definitely wouldn't stay again or recommend to anyone else.
Bodde här 1 natt i september 2017

2/10 Väldigt dåligt

Fine, Deutschland

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Direkt am London City Airport, ABER...
...nach dem positiven ersten Eindruck waren wir doch etwas geschockt. Das Zimmer ist so klein, dass quasi nur das Bett hinein passt, was wir zu dem Preis auch nicht anders erwartet hatten, aber die Toilette lag deshalb sogar außerhalb des Zimmers, was eher suboptimal ist, aber auch zu ertragen, wenn nicht alles sehr dreckig gewesen wäre. In der Dusche lagen noch haufenweise alte Haare, Spiegel und Waschbecken nicht geputzt und auf der Tagesdecke waren eklige Flecken. Ansonsten war das Bett zum Glück okay, sonst hätte ich da nicht schlafen können. Die Haare wurden auf unseren Anruf hin entfernt, aber das ist auch nur ein kleiner Trost.
Bodde här 5 nätter i augusti 2017

8/10 Bra

dizzy00799, aberdeenshire

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
friendly welcome, enjoyed our stay
everything was fine and owner was a great help. anything we needed we just had to ask. only minor thing was room and bathroom needed a little more dusting but nothing too bad at all. enjoyed our stay and easy access to rail services.
Bodde här 7 nätter i juli 2017

6/10 Okej

feedback

Accommodation several metres from City Airport.
This accommodation was not what I expected; the 'hotel' is a converted house so describing it as a hotel is a bit far fetched. It is a B&B without breakfast facilities - well actually with only tea making facilities. I had expected a proper hotel - especially as a big chain charges the same price (unfortunately full on the night in question) so this was over priced for what was on offer. On the positive side it was clean and the owner was polite.

4/10 Dåligt

Robin, Nederland

Gillade inte: Personal och service och boendets skick och faciliteter
dicht bij vliegveld, schoon
Het hotel heeft schone kamers, maar in de vier dagen verblijft werd slechts 1x schoongemaakt. Ik heb zelf mijn prullenbak geleegd. De lampen van mijn kamer waren kapot op één na. In ieder geval beter dan onder een brug slapen. Het beddengoed was schoon, maar de douche kon wat beter schoongehouden worden.

2/10 Väldigt dåligt

roy, s

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Geen personeel aanwezig, geen restitutie
Bij aankomst geen personeel aanwezig. Telefonisch niet bereikbaar. Personeel is niet akkoord met annulering of restitutie ondanks geen toegang tot kamer. Onderkomen gebouw. Geen hotel maar gewoon een woning. Uitermate slecht!

2/10 Väldigt dåligt

Mr , London

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
DO NOT BOOK THIS HOTEL!!!!
Very Poor communication Very Poor customer service Very Poor security Very Poor room (ie needs repaired and to be properly cleaned) Poor Internet

6/10 Okej

JENNY

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

6/10 Okej

Ian k, W

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very close to Airport.
Dont expect the Ritz but this simple clean room is just 85 yards from the airport entrance so you see paying for that .convenience

2/10 Väldigt dåligt

Darren

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is not a hotel or B&B, it's someone's house!
This is an awful place! Not a hotel, not a B&B. No sign on the end terrace house to say it is the Metro CityAirport 'Hotel'. It's just the end terrace house in a dodgy area by City's Airport. No reception, no communal area etc. Door locked on our arrival and we had to wait for a guy (who had clearly just been woken up by us!) to cone and open the door. Clearly they have just converted their multiple occupancy property to a 'hotel'. We stay in hotels.com places all the time, this was unbelievably bad and should certainly not be advertised by hotels.com. Room was cold, bathroom was literally a cupboard that we had to edge around the loo. Shower was tepid at best and 'bathroom' was freezing. Don't stay here!

6/10 Okej

Nils

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Very cold room.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

2/10 Väldigt dåligt

Sid, UK

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It's not a Hotel !
It is scandalous that this is listed under "Hotels" It looks like a dingy end of terrace guest house, its sole saving grace being proximity to City Airport. No reception, bar, eating facilities whatsoever, just a room in a house. I was in a hurry when I booked so maybe should have investigated further, but at nearly £200 for the night I expected something half decent, and a hotel with facilities and staff. Was locked out for nearly 15 mins at about 9pm - the guy I called from the guest house didn't have a key so said someone was driving round to let me in! In the end another guest opened the door. Only place I could get something to eat was at City Airport. Also had to call same guy to find out how to switch the light off at night, found out the switch was outside the room, in the hallway. My room had a separate bathroom/kitchen part, with a back door, where the guy who met me left by, so with 2 access doors, I had to make sure the back was locked as well as the front. Overall state of the room poor, considering the cost. I wasn't looking for luxury but to be honest I couldn't wait to leave so I didn't take any pictures. Seriously, this cannot stay under the heading "hotels" when people are putting in a search - I wish to have the full cost refunded as this is nothing like a hotel. Expedia has to act now and remove it from the list of hotels.

4/10 Dåligt

OJ, Sydney

Gillade inte: Personal och service och boendets skick och faciliteter
place close to London City Airport
This place I would not call a hotel it was disappointing that I was made to believe this as a hotel. No name on the building and very difficult to find. However, it is very close to the city airport only 5 minute walk. I would not stay there again.

2/10 Väldigt dåligt

Frederick, Melbourne

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Is this an hotel
The ad on the Expedia web site is misleading and dishonest.This is not an hotel or motel but an end of terrace house "converted"for use as paying guest accommodation. The "conversion"is misconceived as he premises are inappropriate. The place is a fire trap and should not be allowed to operate There is no proper reception. There was no one in attendance when we arrived after a long trip from Australia. Put into one phrase this is a disgrace.

6/10 Okej

Elizabeth

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Solamente para domir
Hotel de paso que solamente sirve para dormir. Realmente es una casa que alquila habitaciones. Nada especial.
Svar från General Manager 9 sep. 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. many Thanks

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Great location, but ultra functional
I was charged on arrival despite showing the staff member email confirmation saying that I'd paid in full. I will stay here again, the proximity to City Airport is brilliant, though it is essentially a room in a guest house. Do not expect hotel service in any way!
Svar från General Manager 9 sep. 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks for letting us know.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wouldn't recommend the place to anyone. Had the door shut in my face

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worst hotel ever.
The bed was clean and comfortable. The wooden floor was noisy, the ensuite was a joke. Very narrow, sink falling off the wall, and ceiling above shower was aweful as there must have been a leak from the room above. The other guests were extremely noisy, and at 11.30 pm we had to go outside our room and shout at them to tell them to be quiet. It took at least 5 mins to get the door answered, and eventually a guest let us in as the owner did not seem bothered. For what we got, the room was grossly overpriced. The instant coffee was solid in its jar. Steer clear of this hotel.

4/10 Dåligt

Robert, Edinburgh

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
This is NOT a hotel
Please note this is a converted terrace house in East London, with individual rooms converted to guest bedrooms. The door to my bedroom did not appear to be of a fire door standard. The signage outside the entrance on reads 64 Wythes Road and I suspect many people walk past doubting their GoogleMaps directions looking for the "hotel". My window pane in bedroom was cracked, the curtain pole almost off the wall at one end, the shower leaked - superficially the bedroom looked well appointed but soon thereafter you noticed the finish was dreadful.

6/10 Okej

Adam, Brighton

Gillade: Renlighet
Gillade inte: Personal och service
Close to tube
Svar från General Manager 9 sep. 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Stayover at London City Airport.
Ok for a night stay over when needed to be close to London City Airport.

2/10 Väldigt dåligt

SHUNG FAI, Hong Kong

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location is all
There is no sign outside the place to specify that it is a hotel. I can just refer to the address and find the place. Seems the owner doesn't want to let public know it is an accomodation place. The room size is about the size of a queen size bed plus a 2ft wide walking floor surrounding three sides of the bed. No particular bad smell in room. Location is just 2mins walk to London city airport. I took a 0640 flight and pick this "hotel" for a short stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is the perfect hotel if you are coming for a short stay and want to be near the airport. Jillur the manager is very pleasant and I found nothing wrong with my stay. Good wifi access in my room and situated extremely close to the DLR Metro City Airport.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The worst hotel experience
Even have no change for cash

6/10 Okej

Verifierad resenär

average
average

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not impressed that extra money was demanded because they had double booked even though I had rang up to confirm that I wanted the room and had the email confirming this! Other than that it was ok

8/10 Bra

Colin, belfast

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
convenient and comfortable room
comfortable room in a very convenient place for airport and visiting the excel which was the sole purpose of my visit. very good spot for the short stop where only a room is needed. it is a small guesthouse and the outside is very deceptive and not what was expected.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Not good
I booked this room for my boss as he was flying from City Airport the next morning. Unfortunately he walked around for an hour without being able to find it as he was looking for a hotel. He was very disappointed to find that it was in fact a house in a residential street, in a very rough looking area. He won't be back!
Svar från General Manager 9 sep. 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks for letting us know.

8/10 Bra

Alison, Stevenage

Gillade: Renlighet, personal och service och rummets bekvämlighet
Not bad for an overnight, especially for the price
The room was small, two people would possibly have been cramped, but if all you want is a place to nap before flying out, or overnighting before moving on somewhere else it was great. The hotel has managed to pack a fair amount into the available space and the bed was comfortable to sleep on. It was very quiet considering it's proximity to London City Airport and the DLR. There were a few places in the room where the decoration could be touched up and there was a hole cut into the wall above the shower... it looks as if the owners were preparing to install an extractor fan, so it might not be there later. There was plenty of tea, coffee and sugar supplied, but no mention of where to get water to re-fill the kettle. The hotel itself is a converted house and the front door is not shown on google maps, so you may miss it if you're not expecting it. Considering the price of a night's stay here and the price of the nearest Travelodge, I think this is a bargain and it did exactly what I needed.
Svar från jillur 19 maj 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks for letting us know.

2/10 Väldigt dåligt

John, Orlando, Florida

Gillade inte: Personal och service och boendets skick och faciliteter
It's not even an hotel - Stay away
This is probably someone's apartment that they're trying to rent to people since it's close to the London City Airport. There's no sign for either a hotel or a guesthouse. There's no reception, no lobby, no minibar or anything. I called and the guy met me at the airport which is literally 2 minutes walk. He takes me to the building and I stay by the door. He asks me to show my registration paper and then he goes in his room, brings a key, takes me upstairs and open my room. Gives me two keys (one for my room and the other for the main door.) There's no way you can have visitors since there's no reception or lobby. There's no chair in the bedroom. There's no possibility of eating breakfast because you're just renting a room for a night. Thank God I needed the room for only one night.
Svar från jillur 19 maj 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks for letting us know.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Value/Price was fine.
The hotel is not marked on the outside with a sign, and no lobby only a locked door, so I had a bit of a problem finding it. But a friendly person answered the phone and opened the door, and the room was fine. There is a short walk from the airport/train station, but I would be a bit reluctant to walk there late at night. Value/Price was fine.
Svar från jillur 19 maj 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks for letting us know.

2/10 Väldigt dåligt

Andrew

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
NOT a hotel, but a poorly converted house!
This is NOT a hotel but a converted house. My room was 'Deluxe' but was tiny, without ensuit. The shared W.C. did not even have a washhand basin. The hotel was not manned, and my room was not subject to housekeeping after the first of 2 nights. The description is totally inaccurate, and Hotels.com should check the facilities before listing. I have been to many, many hotels, but this is the worst. The only positive was the proximity to City Airport. I demand a total refund for this unwarranted experience.
Svar från jillur 19 maj 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks for letting us know.

8/10 Bra

PATRICIA

Gillade: Renlighet och boendets skick och faciliteter

8/10 Bra

Claude, Toulouse

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Proximité immédiate de London City Airport
Parfait pour l'accés à l'aéroport qui est à 2 minutes à pied. Sinon pas de petit déjeuner mais café dans la chambre et pas de carte de crédit pour régler, uniquement du cash.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Svar från jillur 19 maj 2016
thank you so much for your feedback! we'll work hard to fix the issue that you experienced. Thanks for letting us know.

6/10 Okej

james

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet