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Recensioner av Millennium Hotel London Knightsbridge

4 out of 5
Millennium Hotel London Knightsbridge
17 Sloane Street, Knightsbridge, London, England

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 281 av 1007 recensioner" "
8 - Bra i betyg. 309 av 1007 recensioner" "
6 - Okej i betyg. 197 av 1007 recensioner" "
4 - Dåligt i betyg. 115 av 1007 recensioner" "
2 - Väldigt dåligt i betyg. 105 av 1007 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Gerd

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Melinda Szaniszlone 25 jan. 2024
Dear Gerd,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager.

6/10 Okej

Matilda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Melinda Szaniszlone 20 okt. 2023
Dear Matilda,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade inte: Personal och service och boendets skick och faciliteter
Incheckningspersonalen var inte speciellt servicemindig. Ett antal gånger påtalade vi att de inte tagit hand om disk på rummet, att vi hade två lampor som fungerade till och från, att vi endast fått en hand handuk för två personer. Först vid tre gången vi påpekat detta fick vi tag i en äldre kvinna och hon åtgärdade allt med en gång. Hon var dessutom väldigt hjälpsam att ordna taxi. Hotellet är inte ett fyrstjärnigt hotell utan möjligen trestjärnigt.
Bodde här 5 nätter i september 2023
Svar från Melinda Szaniszlone 2 okt. 2023
Dear Anonymous,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations with regard to our customer service.Once again, thank you for writing your review and please be rest assured your comments have been taken on board.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

8/10 Bra

Sten

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The sliding door to the loo. No privacy at all. Perfect breakfast. Mutch to chooese between. Ironing not possible at the room. Owerall a nice hotel with lots of communication possibilitys. Walter
Bodde här 4 nätter i september 2023
Svar från Melinda Szaniszlone 24 sep. 2023
Dear Sten,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

8/10 Bra

cecilia

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Fint hotell i allmänna utrymmen och fantastisk frukost. Hotellrummet var dock i mindre bra skick, slitet samt mögel i heltäckningsmattan och i badrummets tak.
Bodde här 4 nätter i augusti 2023
Svar från Melinda Szaniszlone 24 aug. 2023
Dear Cecilia,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

8/10 Bra

Mattias

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 3 nätter i oktober 2022
Svar från Melinda Szaniszlone - Duty Manager 2 nov. 2022
Dear Mattias,Thank you for taking the time to review your recent stay with us. We look forward to welcome you again soon.Kind regards,Melinda SzaniszloneDuty Manager

4/10 Dåligt

Lukas

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Melinda Szaniszlone - Duty Manager 10 okt. 2022
Dear Lukas,Thank you for taking the time to review your recent stay with us. We look forward to welcome you again soon.Kind regards,Melinda SzaniszloneDuty Manager

8/10 Bra

Johan

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Millenium Hotel London
Overall a good stay with great location. No cleaning on the room and very noise - Guests around with very high sound in the middle of the night.
Bodde här 3 nätter i september 2021
Svar från Cyrielle Liagre Raju, Reception Manager 19 sep. 2021
Dear Johan, Thank you for reviewing your latest stay with us. Please be aware that we have 24 hours manager on duty who are always happy to assist with any queries. We hope to welcome you again in future. Kind regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2019
Svar från Hui Xu General Manager 1 apr. 2019
Thank you for staying with us at the Millennium Hotel Knightsbridge. We appreciate your feedback. Kind regards, Hui Xu, General Manager.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2019
Svar från Hui Xu General Manager 27 feb. 2019
Thank you for staying with us at the Millennium Hotel Knighstbridge. We appreciate your feedback. Kind regards Hui Xu, General Manager.

10/10 Fantastiskt

Anncatrine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotell med bra läge o trevlig personal!
Bodde här 1 natt i december 2018
Svar från Hui Xu General Manager 17 dec. 2018
Dear Anncatrine, Thank you for staying with us at the Millennium Hotel Knightsbridge and thank you for your lovely feedback. We hope to see you again in the future. Kind regards, Hui Xu General Manager.

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i december 2018
Svar från Hui Xu General Manager. 12 dec. 2018
Dear valued Guest, Thank you for staying with us at the Millennium Hotel Knightsbridge, we appreciate your feedback. Kind regards Hui Xu General Manager.

8/10 Bra

Ulf

Bra läge och bra service. Har säkert bott där fler än 20 gånger.
Bodde här 1 natt i november 2018
Svar från Hui Xu General Manager 3 dec. 2018
Dear Ulf, thank you for your feedback. We are pleased to see that once again you enjoyed your stay with us. we look forward to seeing you again in the future. Kind regards Hui Xu, General Manager.

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i oktober 2017
Thank you for making the Millennium London Knightsbridge your hotel of choice whilst visiting London. I trust that overall you enjoyed your stay and that we will have the pleasure of welcoming you back again. Kind regards, Jean-Baptiste Noel, General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 20 dec. 2016
Thank you for staying at the Millennium London Knightsbridge. I trust you enjoyed your stay with us and that we will have the pleasure of welcoming you back again. Kind regards Jean-Baptiste Noel General Manager

8/10 Bra

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bekvämt och rent hotell
Rent och fräscht hotel med bästa shoppingläge på Sloane Street
Svar från General Manager 20 dec. 2016
Thank you for staying at the Millennium London Knightsbridge. Your feedback is very much appreciated in reflecting the product and service we aspire to. Being in the hear to Knightsbridge, I do hope you will visit us again. Kind regards Jean-Baptiste Noel General Manager.

8/10 Bra

Marta, Sanford

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The property grew on me during our stay. The staff in the breakfast room and Bistro Babette within the hotel were very attentive and made us feel most welcome. However, while checking in I was pressurized into doing a review of the hotel by the reception desk because they provided early check-in for free. It was to the extent where my phone was taken from me, I was logged into the hotel wifi, and my Google review was written for me and 5 stars awarded. I asked the on desk manager if it was company policy to make customers do this prior to experiencing the hotel and I was told it was because they waived the £40 early check-in fee. I was told that I was just reviewing the front desk, which as anyone who does a Google review knows they are reviewing the whole hotel and not just one department. This initially put me off the hotel and is why I only gave 4 stars for customer service. You should not make people complete a review when you're trying to check-in, are tired from traveling, its very unprofessional! The room has everything you need, but is a little tired looking, we struggled to close our curtains due to a faulty rail. The bathroom had high end Christian Lacroix bathroom products, which were very nice, but we couldn't get a room with a walk in shower for my mother that has mobility access limitations. From the conversation with the front desk I couldn't make out if they only had 1 room with a shower or not but we couldn't get a room with one.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Maria Luisa

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
Unique location
Bodde här 3 nätter i maj 2024
Svar från Melinda Szaniszlone 10 maj 2024
Dear Maria Luisa,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

6/10 Okej

Thomas

Reste med sin partner
The service was good, but the room was tiny and crowded with old beat up furniture. Not worth the price, ilwe won’t stay there again,
Bodde här 3 nätter i maj 2024
Svar från Melinda Szaniszlone 10 maj 2024
Dear Thomas,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

8/10 Bra

Gim Hin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Melinda Szaniszlone 10 maj 2024
Dear Gim Hin,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

4/10 Dåligt

Mark, Oakton

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Tiny tiny room; old style straight-rod shower curtain clung to me every morning while showering; room heater didn’t work well - I was always cold; construction drilling in building; roads blocked outside; staff was just ok; I tried checking out a day early and they refused a credit; I can’t believe it’s a 4 star property.
Bodde här 5 nätter i april 2024
Svar från Melinda Szaniszlone 5 maj 2024
Dear Mark,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay.We are sorry to hear that we were not able to provide you with an experience that matches with your expectation.We are currently undergoing modernisation work on our lifts, which can prove to be noisy at certain times during the day.These works will enable us to provide our guests with a better experience during their stay, I am however saddened to hear that you were inconvenienced & hope you will visit us again in the future.The team and I remain at your disposalI very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Melvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful Definitely stay again.
Bodde här 1 natt i april 2024
Svar från Melinda Szaniszlone 3 maj 2024
Dear Melvin,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

4/10 Dåligt

Mark

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Melinda Szaniszlone 30 apr. 2024
Dear Mark,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

2/10 Väldigt dåligt

Megan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Melinda Szaniszlone 28 apr. 2024
Dear Megan,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

jay

Bodde här 1 natt i april 2024
Svar från Melinda Szaniszlone 13 maj 2024
Dear Jay,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Bernadette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Millenium Hotel London Knightsbridge took very good care of us during our recent stay. The staff was very accommodating of our needs. The location is conveniently next to high-end boutiques as well as Harrods and Harvey Nichols. Breakfast choices were excellent. We would definitely stay there again!
Bodde här 1 natt i april 2024
Svar från Melinda Szaniszlone 25 apr. 2024
Dear Bernadette,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

cantab

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was the best hotel breakfast I've ever had, lots of options, top marks for that!!
Bodde här 3 nätter i april 2024
Svar från Melinda Szaniszlone 25 apr. 2024
Dear Cantab,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

6/10 Okej

Azumai

Bodde här 2 nätter i april 2024
Svar från Melinda Szaniszlone 3 maj 2024
Dear Azumai,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Ndubuisi

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff were warming and receptive and my children enjoyed the buffet breakfast.
Bodde här 2 nätter i april 2024
Svar från Melinda Szaniszlone 9 apr. 2024
Dear Ndubuisi,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

4/10 Dåligt

Barbara

Reste i grupp
Gillade inte: Boendets skick och faciliteter
Shabby - 80’s style electric- WiFi connection is hit and miss in the room. Room Conditions are really out dated and out moded Staff is very nice but they are limited in what they can do. They try but…during our stay the hotel was put into lockdown because of roving groups (hundreds of people) of “the travellers/tinkers”. Complete chaos. They took over the lobby and the police blocked all entry and exits(which was good) but not enough inside security Then at 1:25 am they broke the fire alarms for fun and we had to evacuate- poor info - staff overwhelmed- no police. We were finally allowed to return to our rooms and then the fun seekers pulled the alarms again and 3 am Many of them were hotel guests and it was sheer mayhem until 4:15 am Staff were kind but totally ineffective in managing and correcting and controlling the chaos.
Bodde här 3 nätter i mars 2024
Svar från Melinda Szaniszlone 4 apr. 2024
Dear Barbara,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Unfortunately, the fire alarm is a health and safety mandatory equipment that is there to protect our guests and our employees. We are sorry that it was an inconvenience for you.I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

4/10 Dåligt

Andrew

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Perhaps I am naive, but for a hotel in Knightsbridge on Sloane Street, surrounded by shops like Chanel and all the others I was expecting something at least a little above average. The room was awful, outdated and stuck in the 1970’s. Botched repairs on really old fittings, a bathroom that was laughable really, with a toilet seat that was the wrong size and shape for the pan and a dirty plastic shower curtain. Come on, who still presents hotel rooms like this? Millennium apparently. My recommendation is give this one a miss.
Bodde här 2 nätter i mars 2024
Svar från Melinda Szaniszlone 4 apr. 2024
Dear Andrew,Thank you for taking the time to feedback your experience following your recent stay with us. Your comments regarding attention to cleaning has been taken up with the Rooms Division Manager.I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I would like to apologise for any inconvenience caused. I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Norrie

Gillade: Renlighet och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024
Svar från Melinda Szaniszlone 23 mars 2024
Dear Norrie,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Tristan

Bodde här 1 natt i mars 2024
Svar från Melinda Szaniszlone 10 apr. 2024
Dear Tristan,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Pat, Montebello

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Loved the location.Staff was wonderful and the bellman was wonderful.Loved that you can walk to all the fantastic things in the area. Definitely will be back.
Bodde här 2 nätter i mars 2024
Svar från Melinda Szaniszlone 17 mars 2024
Dear Pat,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

4/10 Dåligt

Maureen

Reste med familjen
Poor communication . Health n Safety issue with bedroom tea n coffee facility . Bistro bar food served barely warm and only reheated when complained . Requested order for taxi refused . Extremely disappointed
Bodde här 2 nätter i mars 2024
Svar från Melinda Szaniszlone 23 mars 2024
Dear Maureen,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

8/10 Bra

Masoomeh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and good service.
Bodde här 5 nätter i februari 2024
Svar från Melinda Szaniszlone 7 mars 2024
Dear Masoomeh,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

6/10 Okej

Victoria

Affärsresenär
Gillade: Bekvämligheter
Only one lift working for the entire 14 floors of the hotel and that one wasn't working properly. people getting stuck in it, engineer in and out - very worrying. Room was OK but needed work - dirty sealant around the bath and generally a bit unloved.
Bodde här 1 natt i februari 2024
Svar från Melinda Szaniszlone 29 feb. 2024
Dear Victoria,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about lift service and clean service.Once again, thank you for writing your review and please be rest assured your comments have been taken on board.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

4/10 Dåligt

Daniel

Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The staff was very nice, and the area is quite convenient which would explain the price. Other than location and staff, the rooms I had were ok. My first room had to be changed since there was a leak and the carpet was wet and brown. I appreciated the changing of my room, but the room I got was worse (layout wise)which really didn’t make me happy. I’m not one who will complain during my stay, so that’s my fault for being quiet. I still had all the things I had in the other room, but the TV wasn’t working, and during the whole stay only 1 elevator was working (and god knows where the stairs are). Again, location and staff being nice was what made me not complain further than getting the room changed which they offered to me.
Bodde här 8 nätter i februari 2024
Svar från Melinda Szaniszlone 29 feb. 2024
Dear Daniel,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about cleaning and our service.Once again, thank you for writing your review Your comments regarding have already been discussed with the relevant department heads and will be both addressed and reviewed accordingly, as we are concerned with the satisfaction of all of our guests.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

8/10 Bra

julie

Gillade: Renlighet och personal och service
Great location but could use a facelift now.
Bodde här 1 natt i februari 2024
Svar från Melinda Szaniszlone 29 feb. 2024
Dear Julie,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

2/10 Väldigt dåligt

ARDA

Bodde här 5 nätter i februari 2024
Svar från Melinda Szaniszlone 10 apr. 2024
Dear Arda,Noise!Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

2/10 Väldigt dåligt

Shaun

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have never written a review before, and never intended to ever do one But this hotel is that bad it is laughable It is definitely one to tell the grandkids Stating that it is a four star hotel in Knightsbridge is beyond belief is that laughable it’s worth booking it just to experience it
Bodde här 1 natt i februari 2024

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 3 nätter i februari 2024
Svar från Melinda Szaniszlone 19 feb. 2024
Dear Anonymous,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

6/10 Okej

Justin

Affärsresenär
Gillade: Renlighet och personal och service
Not impressed
Very small room and bathroom. Old, tired, small renovations badly done, breakfast tasty if they have staff and food, often have to wait for them to refill. My feeling was very obviously trying to cut running costs. Room was not cleaned on one day and when asked was told i had to request in advance, strange. Welll positioned for picadilly line tube and harrods.
Bodde här 4 nätter i februari 2024
Svar från Melinda Szaniszlone 15 feb. 2024
Dear Justin,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.Your comments regarding attention to cleaning has been taken up with the Rooms Division Manager. I can assure you that this does not reflect our usual standards and again I would like to apologise for any inconvenience caused. I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

natalia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente atención, habitaciones amplias y muy limpias. El personal del hotel super amable y calido.
Bodde här 3 nätter i januari 2024
Svar från Melinda Szaniszlone 26 jan. 2024
Dear Natalia,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

natalia

Gillade: Bekvämligheter och boendets skick och faciliteter
Excellent service and very quiet and clean rooms. Amazing place close to the hide park. super friendly employees.
Bodde här 4 nätter i januari 2024
Svar från Melinda Szaniszlone 25 jan. 2024
Dear Natalia,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Melinda Szaniszlone 26 jan. 2024
Dear Anthony,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

10/10 Fantastiskt

Ellis

Bodde här 1 natt i januari 2024
Svar från Cyrielle 17 jan. 2024
Dear EllisThank you for taking the time to score us following your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your feedback.I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Yours sincerely,Cyrielle Liagre Raju Rooms Division Manager

10/10 Fantastiskt

Ajcharaporn

Gillade: Personal och service och boendets skick och faciliteter
Really Enjoyed my Stay, staffs was ready accommodating from late check in to late check out. Will return soon. Thx
Bodde här 1 natt i januari 2024
Svar från Cyrielle 17 jan. 2024
Dear Ajcharaporn Thank you for taking the time to score us following your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your feedback.I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Yours sincerely,Cyrielle Liagre Raju Rooms Division Manager

10/10 Fantastiskt

Marc

Bodde här 1 natt i december 2023
Svar från Melinda Szaniszlone 8 jan. 2024
Dear Marc,Thank you for staying at the Millennium London Knightsbridge. I am pleased to receive your feedback and that whilst with us you found the location of the hotel suited your requirements and importantly comfortable. It is hoped that when next visiting London, you will consider staying with us again. Kind regards,Melinda SzaniszloneReception Manager

4/10 Dåligt

??

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
年末に宿泊しました。クチコミを見て期待はしていませんでしたが、施設は古く廊下の音はよく聞こえ、熟睡は出来ませんでした。また2シングルベッドルームでしたがベッド2台がくっついたつくりなので、希望通りではありませんでした。部屋も狭くスーツケース2つは広げられませんでした。ハロッズ・ヴィクトリア&アルバート博物館に開館後・閉館前に行く予定で徒歩圏内のホテルを検索して見つけました。 チェックイン時は外国人に理解してもらおうという優しさのない早口の英語でホスピタリティやサービス精神はないように感じました。 ロンドンには来年も来る予定ですが私達はもう泊まりません。
Bodde här 1 natt i december 2023
Svar från Melinda Szaniszlone 12 feb. 2024
Dear valued guest,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about two single beds were pushed together and noise from the corridor.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager