Matservice på rummet

Recensioner av Montcalm Brewery Townhouse

4.5 out of 5
Montcalm Brewery Townhouse
42-46 Chiswell Street, London, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 422 av 815 recensioner" "
8 - Bra i betyg. 247 av 815 recensioner" "
6 - Okej i betyg. 73 av 815 recensioner" "
4 - Dåligt i betyg. 47 av 815 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 815 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Daniel

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Not a five star hotel
Far away from a five star hotel but still okay. Location is okay pretty close to underground station.
Bodde här 3 nätter i december 2023
Svar från Emanuel Alves 7 jan. 2024
Dear Daniel,We appreciate your honest feedback and are glad to hear that you found our location to be convenient. While we may not be a five-star hotel, we're committed to providing a comfortable and satisfactory experience for our guests. Your input is valuable, and we'll use it to continually improve our services. If there are specific areas you believe we can enhance, please don't hesitate to share. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you for choosing to stay with us.Warm Regards

10/10 Fantastiskt

Timothy

Bodde här 2 nätter i november 2023
Svar från Emanuel Alves 17 dec. 2023
Dear Timothy, ChatGPTThat's wonderful to hear! A 5 out of 5 rating suggests you had a fantastic experience. If there's anything specific that stood out as a highlight or any future plans you'd like to share, feel free to let me know. Your positive feedback is always appreciated!Warm Regards

6/10 Okej

maria

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Det är ett helt ok hotell. Jag bodde i Montcalm byggnaden. Incheckning var lite långsam och jag fick efter flertalet gånger jag bett om mitt bagage som var i en annan byggnad gå över och hämta det själv. Det är rent men AC är värdelös känns mer som varm luft men overall är det ett bra hotell.
Bodde här 2 nätter i juli 2023
Svar från Emanuel Alves 22 juli 2023
Dear Maria,Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your comments as they help us understand our guests' experiences better and continuously work towards improving our services.We apologize for any inconvenience you faced during the check-in process and the delay in receiving your luggage. Your experience does not meet the level of service we strive to provide, and we will address this with our team to ensure that such issues are resolved promptly in the future.Regarding the air conditioning, we are sorry to hear that it did not meet your expectations. We will investigate this matter further to ensure that our AC systems are functioning optimally to provide a comfortable and pleasant environment for our guests.On the positive side, we are pleased to know that you found our hotel clean and overall satisfactory. We take pride in maintaining a clean and comfortable environment for our guests, and we are delighted that you had a good overall experience.Your feedback is essential to us, and we will use it to enhance our services and ensure that we continue to meet the expectations of our valued guests like you.Once again, thank you for choosing our hotel for your stay, and we hope to have the opportunity to welcome you back and provide you with an even better experience in the future.If there's anything else you'd like to discuss or if you have any further feedback, please feel free to reach out to us.Kind Regards

8/10 Bra

Karin

Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Jimmy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2022

4/10 Dåligt

Verifierad resenär

Gillade: Boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Room below expectations
Small room, not according hotels.com description "city view". Rather it felt like a prison cell where we could not even se the weather outside. Beware of room 325. The AC was in bad condition, noisy and with worthless efficiency. The bed was small, less than our expectation for a "deluxe room".
Bodde här 3 nätter i maj 2019

8/10 Bra

Clas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra bussines hotel med god service
Äldre och charmig byggnad med rymligt rum och god service. Väldigt välutrustat rum som hade alla saker man kan behöva med väldigt komfortabel säng. Dock så är nog läget mest lämpat för affärsresenärer.
Bodde här 4 nätter i januari 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Great location but needs some work.
The room required an explanation of how it worked. A button on the outside wall to get hot water, one of our rooms were cold and it was hard finding the door from inside.. like a small labyrinth. All in all after learning how to get out and turning on the water, it was quite pleasant. The food was 5/10.Small rooms.
Bodde här 3 nätter i januari 2019

8/10 Bra

Anne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bekvämt Hotell
Gillade hotellet i det stora hela. Rummet var rent och badrummet hade bra produkter o allt man behöver. Hotellet hade en mycket trevlig restaurang/pub, väldigt välbesökt - bra service där. Hotellet ligger lite avsides. Men det finns bussar intill hotellet.
Bodde här 2 nätter i september 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable room in business area
The room and the bed (160cm) is not large, but comfortable. The location is not far from 2 underground stations in a business area i.e. no sightseeing spots, most shops and restaurants closed early on Sunday.

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nöjt tjejgäng
Väldigt fint hotell med bra centralt läge
Bodde här 3 nätter i mars 2018

10/10 Fantastiskt

Sten-Åke

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Handtaget till duschen kändes skrovligt.
Bodde här 1 natt i februari 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Luxurious weekend in London
Good old British elegance at its best. Lovely hotel with excellent and attentive staff that always did their outmost to be of any help, call for a cab or carry your bag. Room was spacious and had a really comfortable bed. The area was very quiet in the weekend with only a few fancy restaurants open in the evening. Apart from that a good location with only a short walk to two underground stations, Moorgate and Barbican.
Bodde här 2 nätter i november 2017

8/10 Bra

Janne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2017

8/10 Bra

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2017

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bekvämt och centralt hotell av hög standard
Hög standard och centralt beläget. Mycket tyst och lugnt trots läget

10/10 Fantastiskt

Filip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppmoderna rum med perfekt service
Aldrig upplevt bättre service. Fantastiskt moderna rum med touch screens som styr allt i rummen. Personalen var fantastisk och otroligt hjälpsamma och frukosten var något utöver det vanliga!

8/10 Bra

Paula

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Väldigt litet rum som låg på nedre botten mot innergård genom ett virrvarr av korridorer. Rent och fräscht och väl utrustat rum men ganska dyrt. Minus för toalettartiklar som luktade herrparfym plus för trevlig personal, bra frukost och pub på hotellet.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Shannelle, Bromma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ÖVER FÖRVÄNTAN!
Everything was AMAZING and way better than we ever could have expected. Service was perfect, breakfast was perfect and room really clean. Everyone was super nice and really genuine. DEFINITELY staying here again, really worth the price!! Met up with my current boyfriend here for the first time and the hotel personal was really helpful with everything, don't hesitate! Subway nearby and safe neighbourhood!

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Kim Hindart, Uppsala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
utmärkt service
Mycket trevligt bemötande och bra hjälp. Tyvärr långt ifrån turist och shopping ställen som Oxford Street och Harrods.

10/10 Fantastiskt

Gumsi, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotell
Perfekt läge nära St Pauls. Mysigt område utan turistgrupper. Perfekt hotell.

8/10 Bra

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra service men litet rum
Vistelsen var bra och personalen var mycket trevlig. Dessvärre var mitt enkelrum väldigt litet.

10/10 Fantastiskt

Annie, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5 out of 5
Just amazing experience - every little detail top notch

10/10 Fantastiskt

Sofia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättetrevligt hotell!
Trevligt hotell och mycket bra med London-mått mätt. Supertrevlig och duktig personal. Bra område - nära att gå till Spitafields och Shoreditch.

8/10 Bra

Trulsole, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxhotell
En annan värld än ett 3-stjärningt vid Paddington om man säger. Inte van att bli uppassad när jag bor på hotell men här fick man all möjlig(och omöjlig) service. Trevligt med ombyte men föredrar nog anonymiteten bland pöbeln.

10/10 Fantastiskt

Tina, Malmö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stort trevligt rum, fd bryggeri
Mycket bra service; gångavstånd till teater mm; god, men dyr frukost; pub

10/10 Fantastiskt

Pelle norrtälje

Gillade: Renlighet, personal och service och rummets bekvämlighet
Jag säger bara club lounge
Otrolig mat, oootrolig service, rummen perfekta, mat kanon, rekommenderas starkt.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
mycket nöjd
trevlig rum högst upp i huset, nöjd i princip med alltid. det enda man kan klanka på är de krokiga vägar som man fick komma ihåg för att ta sig till och från rummet, wake upp call var +- 5 min ungefär också.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bra läge och närhet till kontoret
Alldeles för litet rum. Knappt möjlighet att röra sig. Dålig information gällande frukost. Det ingick inte i priset men man blev heller inte erbjuden möjligheten vid incheckning. I menyn såg man se att det uppenbarligen fanns frukost att beställa. Området har bra möjlighet för frukost dock.

4/10 Dåligt

Erik, Kiev

Affärsresenär
No floor heating in bathroom so ice-cold to step in there Cold in the room, heating did not work. Bring a full piece pajama.. Poor internet connection
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Richard, Coventry

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Lovely property with modern facilities. Passageways at a sense of quirkiness! All round excellent value
Bodde här 1 natt i mars 2024

8/10 Bra

Anthony

Gillade: Personal och service och bekvämligheter
All in all it was good. But in daylight the room and furniture looked a bit jaded. The bed was comfortable, and the pillows and linen excellent. The bathroom was good. But parts of it needed maintenance. Reception and check in is across the road at the Montcalm Brewery. Would i stay at The Barbican Rooms again? Yes.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

sarah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and tidy Asked to book in a little earlier as we had a reservation booked and they said yes very helpful
Bodde här 1 natt i februari 2024

4/10 Dåligt

barbara

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This hotel is in the best location for the Barbican and has a historic charm to the building. Our room had a few broken tiles in the bathroom which were a danger and the laminate on the bathroom furniture was peeling and in need of being replaced. Staff were all so very good
Bodde här 1 natt i februari 2024
Svar från Emanuel Alves 13 feb. 2024
Dear Barbara, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments regarding the hotel's location, historic charm, and the attentive staff.We apologize for any inconvenience caused by the issues in your room, particularly the broken tiles and peeling laminate. Please rest assured that your feedback has been noted, and we'll address these concerns to ensure a better experience for our future guests.If you have any further comments or if there's anything specific you'd like to share, please feel free to let us know. We value your input, and your insights are instrumental in our ongoing efforts to improve our services.We hope to have the opportunity to welcome you back for a future stay, providing an even more enjoyable experience.Best regards,

10/10 Fantastiskt

Morten

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value for money
Great value for money! Very nice and well kept hotel. Friendly staff.
Bodde här 2 nätter i januari 2024
Svar från Emanuel Alves 4 feb. 2024
Dear Morten, Thank you for your positive review! We're thrilled to hear that you found our hotel to be great value for money, well-kept, and that you encountered friendly staff during your stay. Providing excellent service and maintaining a welcoming atmosphere are top priorities for us.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable experience.Thank you for choosing us!Sincerely,

8/10 Bra

M

Gillade: Renlighet, personal och service och rummets bekvämlighet
A convenient stay when visiting the Barbican
We were upgraded to a club room. The room was a bit tired, and there was a musky smell in the room and corridor. The room was quiet, which is important to me.
Bodde här 1 natt i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear M,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you were upgraded to a club room and that the room was quiet, meeting your preference.However, we apologize for any inconvenience caused by the room being a bit tired and the musky smell in the room and corridor. Your comments are important, and we will share them with our team to address and improve these aspects.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for choosing us!Sincerely,

10/10 Fantastiskt

Bryan

Bodde här 1 natt i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear Bryan,Thank you for giving us a perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. Our team strives to provide excellent service, and your positive feedback is truly appreciated.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing us!Sincerely,

2/10 Väldigt dåligt

Niten

Bodde här 1 natt i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear Niten,We are genuinely sorry to learn that your experience fell short of expectations, as indicated by your rating of 2 out of 10. We take your feedback seriously and would appreciate any specific details you can provide about the issues you encountered during your stay.Our goal is to ensure all guests have a positive and comfortable experience, and we sincerely apologize if we did not meet those standards in your case. Please feel free to share more information or contact us so that we can address your concerns directly.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to make amends and provide you with a more satisfactory experience in the future.Sincerely,

8/10 Bra

L

Bodde här 1 natt i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear L,Thank you for your rating! We appreciate your feedback and are pleased to see that you had a positive experience during your stay. We're always striving to improve, and if there's anything specific you'd like to share about your experience or any suggestions you may have, please feel free to let us know.Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for an even better experience in the future.Thank you for choosing us!Sincerely,

8/10 Bra

sstellioss

Gillade: Renlighet och personal och service
Lovely staff, room was less than expected
The staff were lovely and made us feel very welcome, the room was nicely cleaned and prepared. However, the room had a broken charging port, some light switches weren’t working and the bathroom didn’t have much ventilation. There was also a fire alarm at 2:30 in the morning which seemed to be an accident.
Bodde här 1 natt i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear Reviewer,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that our staff made you feel welcome and that you found the room nicely cleaned and prepared.However, we apologize for the inconvenience caused by the broken charging port, non-functioning light switches, and lack of bathroom ventilation. We understand the importance of these details for a comfortable stay, and we will address these issues with our maintenance team.We also apologize for any disruption caused by the accidental fire alarm at 2:30 in the morning. Guest safety is a top priority, and we appreciate your understanding.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for choosing us!Sincerely,

10/10 Fantastiskt

Stefan

Bodde här 3 nätter i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear Stefan,Thank you for giving us a perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. Our team strives to provide excellent service, and your positive feedback is truly appreciated.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing us!Sincerely,

6/10 Okej

jo

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Adequate stay
Entry is via the brewery gates, reception staff were lovely, I was taken to my room right above the pub on the corner. I was worried about noise levels but this wasn't an issue. The room was very cold, the air con was on 26 but seemed to blow out cold air. I experimented with it, even turning it off but it never improved. So much so I was either under the duvet or in the bathroom with the underfloor heating and I generally don't feel the cold. Room was very large but very dated furniture - not 5 star
Bodde här 1 natt i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear Jo,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our reception staff lovely and that noise levels weren't an issue.However, we apologize for the inconvenience you experienced with the room temperature and the dated furniture. Your comments are important, and we will share them with our team for review and improvements.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable and updated stay in the future.Thank you for choosing us!Sincerely,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic rooms for great p4ice
My stay at the Barbican Rooms was fantastic. The service was amazing and the staff was very helpful and accommodating, especially as we had to switch rooms due to heating issues! A great place to stay
Bodde här 1 natt i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear Reviewer,Thank you for sharing your positive experience with us! We're delighted to hear that your stay at the Barbican Rooms was fantastic and that you found the service amazing. We appreciate your understanding and cooperation during the room switch due to heating issues.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing us!Sincerely,

10/10 Fantastiskt

Ditte

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service and beautiful hotel. I felt very safe and comfortable
Svar från Emanuel Alves 14 jan. 2024
Dear Ditte, I'm delighted to hear that you experienced great service and found the hotel beautiful. Feeling safe and comfortable during your stay is paramount, and I'm glad to hear that the hotel provided that sense of security.If there's anything specific you loved about the service or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know. Your positive feedback is much appreciated, and we look forward to hosting you again in the future!Thank you for sharing your positive experience.Warm Regards

8/10 Bra

Fatoumata

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
loved the building ! location is perfect too
Bodde här 2 nätter i januari 2024
Svar från Emanuel Alves 30 jan. 2024
Dear Reviewer,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you loved the building and found the location to be perfect. Your satisfaction is important to us, and we're delighted that our property and its location contributed to a positive experience.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing us!Sincerely,

8/10 Bra

Julia

Bodde här 4 nätter i december 2023
Svar från Emanuel Alves 14 jan. 2024
Dear Julia, Thank you for sharing your rating. If there are specific aspects you enjoyed or any areas where you think there could be improvements, feel free to provide more details. Your feedback is valuable, and it helps us enhance the guest experience.If there's anything we can do to ensure your next stay is even more enjoyable, please let us know. We appreciate your input and look forward to hosting you again in the future!Warm Regards