Exteriör

Recensioner av Point A Hotel - London, Canary Wharf

3 out of 5
Point A Hotel - London, Canary Wharf
1B Hertsmere Road West, London, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 538 av 1003 recensioner" "
8 - Bra i betyg. 346 av 1003 recensioner" "
6 - Okej i betyg. 69 av 1003 recensioner" "
4 - Dåligt i betyg. 25 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 1003 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Andreea 19 dec. 2023
Hello Rebecca, Thank you for your amazing feedback. We're thrilled to hear you had a perfect experience. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to welcoming you again soon! Kind Regards,Andreea

6/10 Okej

Gunnar

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Mycket litet rum. Ingen plats för bagage. Ingen frukost.
Bodde här 3 nätter i augusti 2023
Svar från Olivia 20 aug. 2023
Dear Gunnar, Thank you for taking the time to leave a review about your stay with us. Unfortunately, we currently don't provide breakfast at Point A Canary Wharf, but we will soon offer it too!Our rooms are compact (room sizes are generally between 11-14 sqm), clean, and clutter-free but cleverly designed to give you everything you need to get you ready for your point b. You can store your luggage under your bed and make use of dropdown tables, handbag hooks, and other space savers.Kind regards,

10/10 Fantastiskt

Stina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2023
Svar från Giselle 5 maj 2023
Dear Stina,Thanks for your review!We hope to welcome you back again.

8/10 Bra

carina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell i lugnt område
Bra hotell i lugnt område. Ingen frukost ingick fanns frukostställe bredvid hotellet. Små rum med sköna sängar. Tyst och lugnt. Bara tre tunnelbanestationer från London bridge. Trevlig personal. Rena rum.
Bodde här 3 nätter i april 2023
Svar från Dhiovana 25 apr. 2023
Good evening Carina,Thank you very much for your kind review. We hope to welcome you back to our hotel. Have a lovely night!Kind Regards,Dhiovana

8/10 Bra

Joakim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från Maria 31 jan. 2023
Hello Joakim, Thank you for taking the time to leave us a good rating. We are glad to learn that you enjoyed your stay and we look forward to seeing you soon.

8/10 Bra

Emelie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2022
Svar från Maria 18 okt. 2022
Dear Emelie,Thank you for taking the time and leave a good review.We appreciate our guest's feedback.We hope to see you again.Kind regards,Maria

10/10 Fantastiskt

Marcus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Som förväntat
Det var vad man förväntade sig enligt pris, bilder och osv. Perfekt om man bara vill ha en plats att sova.
Bodde här 3 nätter i oktober 2022
Svar från Valentina 12 okt. 2022
Dear Markus, Thank you for taking the time in leaving such a lovely review. I am glad you enjoyed your stay and met your expectations. I hope to welcome you back soon.

10/10 Fantastiskt

Willmai

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2022
Svar från Priyanka 17 aug. 2022
Dear Willmai, thank you so much for spending your valuable time rating us. We highly appreciate it. Thank you.

8/10 Bra

Kristina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Priyanka 15 juli 2022
Thanks for your valuable time spent rating us. We appreciate it.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2022
Svar från Neuza 15 juni 2022
Good evening Thank you for staying with us. We are happy to know that you had a great experience with us. Best wishes

8/10 Bra

Tayeb

Reste i grupp
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2021
Svar från Adiel 16 nov. 2021
Dear Tayeb Thank you for taking the time to review your stay at Point A Hotel Canary Wharf. Good or bad, we really want to know, and we will continue to shape our services accordingly. We do hope to see you at Point A Canary Wharf very soon. Kind regards, Point A Hotel Canary Wharf

10/10 Fantastiskt

Henrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021
Svar från front desk 2 nov. 2021
Dear Henrick Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. Good or bad, we really want to know, and we will continue to shape our services accordingly. We do hope to see you at Point A Canary Wharf very soon. Kind regards, Stuart Clay Customer Experience Manager Point A Hotel Canary Wharf

8/10 Bra

Reza

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021
Svar från ft 23 okt. 2021
Dear Reza Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. Good or bad, we really want to know, and we will continue to shape our services accordingly. We do hope to see you at Point A Canary Wharf very soon. Kind regards, Stuart Clay Customer Experience Manager Point A Hotel Canary Wharf

8/10 Bra

Lina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2020
Svar från ft 17 mars 2020
Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Point A Hotel Canary Wharf again soon! Kind regards, Point A Hotel Canary Wharf

8/10 Bra

Omar

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2020
Svar från ft 24 jan. 2020
Thank you so much for taking the time to leave us your wonderful review! We're happy to hear that you were so pleased with our service, we aim to maintain the highest level and make our guests feel welcome, as if they were in their second home! We are all looking forward to welcoming you back in the future :)

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från ft 24 jan. 2020
Thank you so much for taking the time to leave us your wonderful review! We're happy to hear that you were so pleased with our service, we aim to maintain the highest level and make our guests feel welcome, as if they were in their second home! We are all looking forward to welcoming you back in the future :)

10/10 Fantastiskt

Fia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht
Superfräscht litet hotell! Ca 20 minuter från dörren till Westminster. Topp!
Bodde här 3 nätter i november 2019
Svar från ft 13 nov. 2019
Thank you for your kind review after your stay! It's amazing to receive so many compliments! Indeed, our rooms are compact and they provide everything you need for a short or long stay. I would like to highlight the great job that the housekeeping team does every day to ensure the best stay for guests. The area is really convenient and it offers a variety of restaurants, bars and attractions where you can spend your evenings.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekendresa
Skönt avstånd från centrum, tyst om nätterna med lagomstora rum och sängar. Åkte med min familj och alla tyckte detsamma - perfekt hotell om man bara vill ha något fräscht ställe att koppla av på.
Bodde här 2 nätter i november 2019
Svar från FT 9 nov. 2019
Thank you for your kind review after your stay. Our rooms are compact and well designed. They provide the essential needs for a short or long stay. We really appreciate your nice words about the team as well. I can't wait to share the feedback with them. Hopefully we will host you soon in the near future. Have a great weekend.

8/10 Bra

Julia

Bodde här 2 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Trevligt personal mysigt rum, bräaaasssssssssassss
Bodde här 3 nätter i juli 2019
Svar från front desk 1 aug. 2019
Dear traveler Thank you for your amazing review. We are happy to see your stay was a pleasant one at Point A Hotel Canary Wharf Kind Regards Point A Hotel Canary Wharf

10/10 Fantastiskt

Sofia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Unterkunft war sehr sauber. Das Zimmer ist zwar klein aber es reicht total aus. Das Hotel hat eine sehr gute Lage und wir konnten mit der U-Bahn direkt in die Innenstadt fahren. Wir würden das Hotel nochmal buchen.
Bodde här 3 nätter i april 2024
Svar från Jennifer 30 apr. 2024
Hello Sofia We are glad to hear that you enjoyed your stay with us. Indeed, our hotel is compact and cleverly designed to give you everything at one point. Our hotel is well privileged for the excellent transportation, restaurant, and shopping mall as it is situated in the financial hub of the UK. We look forward to welcoming you back to our small boutique hotel with a big heart. Kind regards,Jennifer

8/10 Bra

federica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Jennifer 30 apr. 2024
Hello Federica Thank you for taking the time to leave us a review. We are thrilled that you enjoyed your stay with us! Hosting you was a pleasure, we hope to see you again soon.

10/10 Fantastiskt

Laureen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sauber, in der Nähe von der U bahn, alles top
Bodde här 2 nätter i april 2024
Svar från Anna 30 apr. 2024
Hello Laureen,Thank you for staying with us. It was a pleasure to have you as a guest.We hope to welcome you back soon.Kind Regards,

8/10 Bra

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is a bit tucked away and was initially a bit difficult to find as my google maps kept spinning direction, possibly due to the environment. Staff were pleasant and friendly. Room was spacious and very clean. I liked the lighting options along with heating and air conditioning. An affordable place to stay in canary wharf. No dining but did offer coffee, crisps & snacks. We got back after 11pm and all the restaurants were closed so if you're peckish, eat beforehand or it's a delivery service. Clean, comfortable and did the job for us. Thanks for having us :-)
Bodde här 1 natt i april 2024
Svar från Olivia 27 apr. 2024
Dear Mark, Thank you for taking the time to write such a kind review about your stay with us. We are happy to hear you enjoyed how spacious and clean the room was. We hope to welcome you back soon for another lovely stay. Kind regards,

10/10 Fantastiskt

Hannah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jennifer 27 apr. 2024
Hello HannahThank you for taking your valuable time to share your experience at Point A Canary Wharf.We are happy you had a lovely stay with us.It was our pleasure to host you. We hope to welcome you back in the future!Kind Regards,Jennifer

10/10 Fantastiskt

Liam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for the London Marathon,my wife was spectating and was able to see me a few times around Canary Wharf. The room was clean and modern and the staff were very friendly and helpful
Bodde här 3 nätter i april 2024
Svar från Beatriz 23 apr. 2024
Hello Liam, Thank you for your kind review. We are happy to hear you enjoyed our location and its amenities. Also, we appreciate your kind comments about our team.We look forward to welcoming you back to our Point A hotel.Kind Regards,

8/10 Bra

sara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
camera piccola senza armadio , bagno e camera pulita .tube vicina tanti ristoranti e locali vicini. Albergo semplice e pulito
Bodde här 3 nätter i april 2024
Svar från Olivia 14 apr. 2024
Dear Sara, Thank you for taking the time to leave such a kind review. We are happy you enjoyed our location and how clean our rooms are. We hope to welcome you back soon. Kind regards,

10/10 Fantastiskt

Vina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Dhiovana 7 apr. 2024
Hello Vina,Thank you for leaving us a review. We hope to welcome you back in the future!Kind Regards,Dhiovana

8/10 Bra

Chef

Gillade: Renlighet och personal och service
It would be great if there is a kettle and some amenities for the prices.
Bodde här 1 natt i april 2024
Svar från Dhiovana 3 apr. 2024
Hello Chef,Thank you for leaving us a review. Unfortunately, because our rooms are compact, there is no kettle inside, but you can always have free hot water for your tea or a cup of coffee at the reception, which is open 24 hours. We hope to welcome you back in the future!Kind Regards,Dhiovana

10/10 Fantastiskt

Jose, Dubai

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff made my stay enjoyable, special shooout out to the Venezuelan lady, I believe her name is Giselle.... she took care of all the requests and advised me on several options to choose from.... either visiting local places, to pubs, restaurants and where to buy presents. Thanks for the hospitality! The price and location is excellent, less than 10 mins walk to the train station. Totally recommended.
Bodde här 1 natt i mars 2024
Svar från Jennifer 2 apr. 2024
Hello JoseThank you for taking a moment to share such a wonderful review. We're thrilled to hear that your stay with us was enjoyable. Your kind words regarding our staff Giselle warm our hearts, and we genuinely value your appreciation. Delivering exceptional service is our pride, and we're glad to have met your expectations. Hosting you was a pleasure, and we can't wait for the opportunity to welcome you back soon.

8/10 Bra

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
-
Bodde här 2 nätter i mars 2024
Svar från Beatriz 1 apr. 2024
Hello Luis,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

6/10 Okej

Susan

Reste med sin partner
Gillade: Renlighet och personal och service
Tiny room but very clean and the bed was very comfortable
Bodde här 1 natt i mars 2024
Svar från Jennifer 30 mars 2024
Hello Susan Thank you for taking the time to leave us a review. We're thrilled to hear that you found our rooms clean and comfortable. Our rooms are advertised as cozy and compacted whilst also providing all your essential needs for a comfortable stay in London. We are looking forward to hosting you in the future.

10/10 Fantastiskt

MIKE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Liseth 31 mars 2024
Thank you for taking your precious time to leave us impressive feedback. We are extremely glad to hear that you enjoyed your stay with us. Our hotel is located in one of the greatest financial hubs in the UK which allows our guests to succeed in their stay with us. Our hotel is also well privileged for its excellent communication with restaurants, transportation, and shopping mall. We highly appreciate your feedback and mentioning our staff's name. We apologize for the kettle. We eagerly look forward to welcoming you back to a small boutique hotel with a big heart.Best regards,Liseth

10/10 Fantastiskt

sherubin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Liseth 31 mars 2024
Thank you so much for taking the time to leave us a review.We are delighted to know you had a pleasant stay with us. it was our pleasure to have you as a guest.It is great to know our staff made you feel welcome. We hope to welcome you back in the future again.Kind Regards,Liseth

10/10 Fantastiskt

Joyce

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely staff, good service, rooms small but efficient, close to shopping mall and tube and train
Bodde här 2 nätter i mars 2024
Svar från paul 24 mars 2024
Dear Joyce,Thank you for taking your valuable time to leave us lovely feedback. We are glad to hear that you enjoyed your stay with us. Indeed, Our hotel is compact and cleverly designed to give you everything in one point. Thank you for your positive feedback regarding out staff. Best regardsPaul

10/10 Fantastiskt

Felix

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Svar från Beatriz 23 mars 2024
Hello Stefan,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

10/10 Fantastiskt

Hanna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a really good stay!
Bodde här 2 nätter i mars 2024
Svar från Beatriz 16 mars 2024
Hello Hanna,Thank you for leaving us a kind review.We're delighted to learn that you had an enjoyable stay with us.We look forward to welcoming you back soon! Kind Regards,

10/10 Fantastiskt

Clemens

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Beatriz 14 mars 2024
Hello Clemens,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff are lovely and the room was clean and nicely done. The area felt safe, well-lit and enough people about. Very close to a few tube stations to make getting about easy.
Bodde här 4 nätter i mars 2024
Svar från Giselle 12 mars 2024
Dear Emily,Thanks for leaving us your review.We love to hear you had a great time during your stay.Our location in Canary Wharf is perfect, we are a few minutes away from 3 different lines of tube stations and also, there is so much to do around here.We hope to welcome you back anytime soon.

10/10 Fantastiskt

Beth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had everything we needed, tv worked great, check in & out was simple and easy. Soap in the bathroom smelt awful so I’d recommend taking your own shower gel etc like we did but I guess it’s a matter of personal preference and not necessarily a negative.
Bodde här 3 nätter i mars 2024
Svar från Giselle 12 mars 2024
Dear Beth,Thanks for your review. We love to hear you had a good time during your stay.Kind regards,

6/10 Okej

Glenn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Jennifer 14 mars 2024
Hello GlennThank you for taking the time to leave us a review. We appreciate your feedback and hope you enjoyed your stay with us. Hosting you was a pleasure, we hope to see you again soon.Kind regards,Jennifer

6/10 Okej

Emily

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
There are 2 buildings for this hotel, we were given a room in the building that doesn't have a reception or any staff. Felt a bit weird as someone was trying to get in the main door by banging on it and the staff didn't even know until I told them, so security isn't great. Rooms are quite small but they are quiet and comfortable.
Bodde här 1 natt i mars 2024
Svar från Olivia 9 mars 2024
Dear Emily, Thank you for taking the time to write us feedback on your stay with us. We are happy to hear you enjoyed how quiet and comfortable the rooms were. We have two buildings, both are secured by locked doors that only have access either by staff control or key cards (guests) and are monitored by CCTV and constant staff patrols. In our second building, we have an intercom as well, where staff can communicate to guests if they are at the door, so we are sorry that someone was knocking instead of ringing in and that disturbed your rest. We hope to welcome you back soon. Kind regards,

10/10 Fantastiskt

Elodie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parfait
Bodde här 1 natt i mars 2024
Svar från Giselle 3 mars 2024
Dear Elodie,Thanks for leaving us your review.We hope to welcome you back soon.

10/10 Fantastiskt

Sunil

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Jennifer 4 mars 2024
Hello Sunil, We sincerely appreciate your wonderful review! It brings us joy to hear that your stay with us was enjoyable. It was a pleasure hosting you, and we eagerly look forward to the opportunity of welcoming you back soon. Kind regards, Jennifer

4/10 Dåligt

Ralph Renso

Gillade: Renlighet och boendets skick och faciliteter
Pros close to the Elizabeth rail line, and 30mins to main attaction London Eye area. Easy access going to the airport since the train line is connected to the airport The room is clean Cons Not quiet. The door is thin anyone can hear your business VERY Clearly. I am not sure if its worth the price 😅 I didnt like the fact that the door requires card 10pm after.
Bodde här 2 nätter i februari 2024
Svar från Beatriz 20 feb. 2024
Hello Ralph,Thank you for leaving us a review.Your feedback is very valuable to us as it helps to improve the services we provide. Our hotel is located in the financial district of London which makes your stay attractive. We sincerely apologize for any inconvenience you faced during your stay. We hope to see you at Point A Hotel Canary Wharf again soon! Kind regards,Beatriz

10/10 Fantastiskt

Tim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Olivia 19 feb. 2024
Dear Tim, Thank you for taking the time to review your stay. We are happy you enjoyed your time with us, and we hope to welcome you back soon.Kind regards,

6/10 Okej

Francesca

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room was adequate- decent double bed and ensuite shower room. The location is great, feels safe and close to transport. However, the cleanliness was not good: stain on bed sheets, grit in shower and food on surfaces. As we entered the room there was an overwhelming smell of damp. We had to keep the window open overnight. Unfortunately we needed to leave soon after checking in and returned late at night, so didn't have a chance to report this. I therefore cannot comment on how the team would have dealt with this and thus have not rated this as low as I would have, as there was not a chance for it to be rectified.
Bodde här 1 natt i februari 2024
Svar från Beatriz 16 feb. 2024
Hello Francesca,Thank you for taking the time to leave us a review. We apologize for this inconvenience you faced during your stay. Your feedback is very valuable to us as it helps to improve the room's cleanliness and the service we provide. We are much looking forward to being able to welcome you back. Kind Regards,Beatriz

8/10 Bra

James

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Beatriz 16 feb. 2024
Hello James,Thank you for leaving a positive review. We hope to welcome you back soon for an even better stay.Kind Regards,Beatriz

10/10 Fantastiskt

Carol

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel & staff. Great location for the tube to the 02! Would stay again!
Bodde här 1 natt i februari 2024
Svar från Beatriz 15 feb. 2024
Hello Carol,Thank you for your kind review. It is lovely to know that you had a great stay. We truly appreciate your kind words regarding our service and staff.We hope to welcome you back. Kind regards, Beatriz

8/10 Bra

Tiara

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really good for its price but very small for 2 people
Bodde här 2 nätter i februari 2024
Svar från Beatriz 11 feb. 2024
Hello Tiara,Thank you for leaving us a kind review.We are grateful for your compliments regarding our service. We always do our best for our guests to have a lovely experience. We are much looking forward to being able to welcome you back soon. Kind Regards,Beatriz