Dear Guest, Thank you for taking the time to share your experience at Pullman London St Pancras. I am glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Charlotte de Lastelle Guest Experience Manager

Dear Svante, We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For information, we do not have air conditioning in the hotel. However our centralized cooling system provides you with heated air in winter and cold air in summer. Even if we had an exceptional warm weather in London recently which gave us more than 20 degrees, the temperature during the night cools down to 8 degrees and this is why we can not change to "summer mode" yet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear anna-lena, We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Guest, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon to the Pullman London St Pancras. Kind regards,

Dear Ulrica, Thank you for your comment! We are so curious to know how we can win your 5 stars. Please tell us more at H5309-QM@accor.com Best Regards,

Dear Robert Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. We very much appreciate your comments regarding your stay at Pullman London St Pancras.I am glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Sandra Lodeiro EsparisGuest Experience Manager

Dear MartaThank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. We very much appreciate your comments regarding your stay at Pullman London St Pancras.I am glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Sandra Lodeiro EsparisGuest Experience Manager

Dear Ariel Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. We very much appreciate your comments regarding your stay at Pullman London St Pancras.I am glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Sandra Lodeiro EsparisGuest Experience Manager

Dear MichaelThank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. We very much appreciate your comments regarding your stay at Pullman London St Pancras.I am glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Sandra Lodeiro EsparisGuest Experience Manager

Dear MargitThank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. We very much appreciate your comments regarding your stay at Pullman London St Pancras.I am glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Sandra Lodeiro EsparisGuest Experience Manager

Dear Lina,Thank for taking the time to rate your experience with us!I am glad to know you had a great stay, felt safe and enjoyed our prime location. Your satisfaction means a lot to us, and we cannot wait to welcome you back.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Jahan,Thank you for taking the time to share your positive experience with us!It is fantastic to know you enjoyed your stay, and specially our comfy beds. Your kind words about our amenities, friendly staff and GA restaurant are truly appreciated. Your satisfaction means the world to us, and we cannot wait to welcome you back on your next visit to London! Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Stephanie,Thank you for choosing to stay at Pullman London St Pancras!I am delighted to know enjoyed our convenient location and I really appreciate your kind words about our staff. However I apologize if the bed did not meet your expectation and will be sure to pass on your feedback to our team for review. Thank you for sharing your thoughts with us, and hope to have the pleasure of welcoming you back.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Peter,Thank you for the wonderful review!It is fantastic to know you had a good experience with us and enjoyed our location as well as the service provided by our team. Looking forward to welcoming you back soon!Warm regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Wilburn,Thank you very much for taking the time to share your positive feedback with us!I am delighted to know you had a great experience and enjoyed our convenient location. Your satisfaction means a lot to us and we cannot wait to welcome you back.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Ade,Thank you for choosing Pullman London St Pancras and for taking the time to rate your stay! I am delighted to know you had an enjoyable time with us and hope to welcome you back soon.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Paul,Thank you very much for choosing our hotel and for taking the time to tell us about your experience!I am delighted you had a great stay with us and enjoyed our large family rooms. Your feedback about the nightlight is noted and I will definitely share it with the team for review. We look forward to welcoming you back soon!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Carol,Thank you for taking the time to review your experience and we hope to welcome you back soon!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Thierry,Thank you very much for choosing Pullman London St Pancras!I am glad to know you had a lovely time with us and enjoyed our hotel, rooms and location. Your positive comments are truly appreciated and we look forward to welcoming you back soon!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Blake,Thank you for choosing to stay at Pullman London St Pancras! I am delighted to know you had a great experience with us and we look forward to welcoming you back soon.Warm regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Ripsime,Thank you for choosing Pullman London St Pancras and for taking the time to share your experience!It is wonderful to know that our staff's politeness and the quality of our hotel, including our onsite restaurant, left a positive impression on you. Thank you for choosing us and we hope to have the pleasure of welcoming you back soon!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Sarah,Thank you for your positive review! I am delighted to read that you had a great experience and enjoyed the service provided, our hotel facilities and convenient location. Your kind words are truly appreciated and we look forward to welcoming you back on your next visit to London!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear David,Thank you for the lovely feedback! I am delighted to know you enjoyed your stay with us and I really appreciate your kind words about our helpful staff, cleanliness and convenient location. Looking forward to welcoming you back soon! Best regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dera Yuanchong,Thank you very much for taking the time to rate your experience at Pullman London St Pancras and hope to welcome you back in the future!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Yusuf,Thank you for taking the time to rate your experience at Pullman London St Pancras!I am glad to know you had a 5 out of 5 stay with us and we look forward to welcoming you back soon. Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear David,Thank you for taking the time to tell us about your recent experience at Pullman London St Pancras!It is fantastic to know you enjoyed your stay and we hope to welcome you back soon. Warm regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Rober,Thank you for the great rating! I am glad to know you enjoyed your stay and hope to welcome you back in the nearest future.Warm regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Rafael,Thank you very much for choosing to stay at Pullman London St Pancras! It is great to know you enjoyed your experience with us and found our location convenient for the purpose of your trip. We look forward to welcoming you back soon!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Chris,Thank you for choosing to stay at Pullman London and for taking the time to rate your experience with us!We look forward to welcoming you back in the future.Best regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Carol,Thank you for taking the time to rate your experience at Pullman London St Pancras and I hope to welcome you back in the future!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Neil,Thank you for your lovely feedback!It is great to know that you enjoyed your experience with us, and we look forward to welcoming you back soon. Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Tamara,Thank you for your great review! We are thrilled to know you had an excellent experience with us, and we cannot wait to welcome you back soon.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Georgina,Thank you for choosing Pullman London and for taking the time to provide our team with such great feedback!It is fantastic to know that you enjoyed your family trip to London, from the warm welcome to the attentive staff. I will make sure to pass on your kind compliments to the team.We hope to have the pleasure of welcoming you back in the future!Warm regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Guest,Thank you very much for taking the time to rate your stay at Pullman London!We are glad to know you had a 10 out of 10 experience and look forward to welcoming you back.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Won Jun,Thank you for rating your experience at Pullman London St Pancras!I am delighted to know you had an enjoyable stay and look forward to welcoming you back soon. Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Guest,Thank you very much for taking the time to share with us your experience at Pullman London St Pancras!I really appreciate your kind words about our location, staff and rooms. Nevertheless I apologize if the towels were not up to the standards and will make sure to pass on your feedback to our Housekeeping Team for reviewing and taking the appropriate actions. We hope to have the pleasure of welcoming you back for an improved experience!Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Gary,Thank you for taking the time to rate your experience at Pullman London St Pancras! It is fantastic to know that you had a great stay with us and we hope to welcome you back soon.Warm regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Sunghoon,It was a pleasure having you and your family staying with us for 6 nights! We are delighted to read that you had an enjoyable experience and look forward to welcoming you back soon. Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Min Koo,Thank you for choosing to stay at Pullman London St Pancras!We are thrilled to know that you had a 10/10 experience with us and look forward to welcoming you back. Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Guest,Thank you for choosing Pullman London and for taking the time to review your experience with us!We are delighted to know you had a 10 out of 10 stay and look forward to welcoming you back soon. Warm regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

Dear Dennis,Thank you for your lovely review! I am glad to know you had an enjoyable stay and found our location to be excellent for the purpose of your trip. Looking forward to welcoming you back soon.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager