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Recensioner av Radisson RED London Greenwich The O2

4 out of 5
Radisson RED London Greenwich The O2
228 Tunnel Avenue, London, England

Recensioner

5,4
10 - Fantastiskt i betyg. 5 av 34 recensioner" "
8 - Bra i betyg. 5 av 34 recensioner" "
6 - Okej i betyg. 6 av 34 recensioner" "
4 - Dåligt i betyg. 10 av 34 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 34 recensioner" "

6,6/10

Renlighet

6,0/10

Personal och service

6,8/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

8/10 Bra

Vicky

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was great and the staff super friendly and accommodated an early check-in. The room had everything needed for a one night stay - I was going to a club night nearby so needed somewhere to lay my head down afterwards. It's not the most beautiful part of town so not recommended for someone wanting to see the best of London or Greenwich but as a place to sleep whilst doing other things, it's great. And served my purpose perfectly.
Bodde här 1 natt i maj 2024

6/10 Okej

Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

Russell

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Ideal for visiting the o2 as we did, rather noisy around with building works when arrived but quiet over night. Reception said they would come back to us regarding a room upgrade but didn’t? Shower way too hot with apparent little option to adjust, that may have just been our room? Breakfast overall was nice but hot food not great, only scrambled egg which wasn’t the best, only streaky bacon and sausage poor quality, no baked beans, tinned mushrooms! Nice coffee, quiet relaxing dining area and friendly staff.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Giuseppe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service and very kind and polite staff. Clean and efficient inside. The area outside the building is not great but not really relevant to my stay as I remained in the hotel.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Lisa

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Steve

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Radisson Team 8 mars 2022
Thank you for your feedback

10/10 Fantastiskt

Matt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Was very busy due to concert at 02 but staff great in keeping people entertained while waiting ! Would stay again and take advantage of leisure facilities. Great Hotel
Bodde här 1 natt i oktober 2021
Svar från Team Greenwich 28 okt. 2021
Hi Matt, Thank you for your feedback on your stay. We would happy to welcome you again in future. Regards, The Greenwich Team.

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not near O2 and Room was not cleaned
Rooms were not cleaned properly. After complaining, some bottles were removed but there was lot of dust in the room. The name of the hotel was confusing as well. This hotel is not at O2, it will take another 15-20 min walk to Reach the hotel from O2.
Bodde här 1 natt i september 2021
Svar från Lauren 28 sep. 2021
Thanks for your review. We appreciate your feedback and will take on board your comments for the future. Many Thanks, Lauren (Reception)

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and reasonably priced.
Great location and reasonably priced.
Bodde här 1 natt i september 2021
Svar från Team Greenwich 27 sep. 2021
Thank you for your review and look to you staying in the near future.

10/10 Fantastiskt

Tahreem

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value
Very easy check in, loved my stay. Great for working in the area!
Bodde här 1 natt i september 2021
Svar från Team Greenwich 27 sep. 2021
Thank you for your review, we look forward to you staying in the near future.

8/10 Bra

Fernando, Waterloo

Bodde här 4 nätter i september 2021

4/10 Dåligt

steven

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Wrong room. No power
Confirmed twin then first didn't get this. Then the power in room did not work. Back to reception where after another 15 min que manager went to fix. He never came back to tell us. Returned and been moved rooms but no one knew this or where bags where.
Bodde här 1 natt i september 2021
Svar från Lauren 21 sep. 2021
Dear Steven, Thank you so much for your feedback - we will take all your comments on board! Best wishes, Lauren (Reception Staff)

4/10 Dåligt

Fernando, Waterloo

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had a problem with reservations and payment. Basically I made a reservation to a day ahead of my arrival. I asked the Hotel to be considerate and change the reservation as I was OK to pay a penalty. I simply had to pay a full day. No options. No regard to the image of Radisson RED. So don't expect to solve any issues at the front desk without cost.
Bodde här 1 natt i september 2021
Svar från Viktor 20 sep. 2021
Hi Fernando, Thanks for choosing to stay with us and for your review. I am glad you enjoyed your stay with us and my apology for the payment confusion. As mentioned, payment will be soirted our shortly. Many thanks. Viktor

4/10 Dåligt

John

Affärsresenär
Gillade: Renlighet
Bodde här 1 natt i september 2021
Svar från Lauren 16 sep. 2021
Hi, Thanks so much for you feedback! We really appreciate it. Best wishes, Lauren (Reception Staff)

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service
Not the usual Radisson experience
Disappointed as previously had good experiences at Radisson, but not so much this time. Check in at 2, we arrived at 4.30 to be told there'd be a 5 min wait (which was fine). They also tried to charge us again even though the room was prepaid. 15 mins later, still no room and another couple had arrived having the same problem. Reception got them some comped drinks but didn't even acknowledge us still waiting. Asked again about the room, told another 20 minute wait which wasn't soon enough as we needed to freshen up before going out for the evening. Miraculously a room was suddenly ready so we went up. We'd booked a superior room, but arrived to a tiny standard room. Called reception who said that was what they had on the system but agreed to move our stuff while we were out as we had a receipt to prove our booking. On our return we collected key to new room. Put the card in wall and everything tripped. Reception said they would be up "soon" to fix so sat in the dark and hot room waiting. Not great soundproofing - 3am girls chatting in the corridor woke us both up. 4am guys chatting in the corridor did the same. Room itself was nice, but a lot of dust collected under the bed which we could see when sat on the couch making it feel a bit grubby and no big towels supplied. None of this was the end of the world but wasn't the same experience we were used to. Understand there were staff issues, but didn't get a very friendly attitude or any apology from reception.
Bodde här 1 natt i september 2021
Svar från Lauren 14 sep. 2021
Dear Guest, We are so sorry your experience was not up to standard and we value your opinion. If you would like to, you can contact our Front Office manager Darren at darren.dufoe@radissonred.com to give further feedback and help resolve these issues. Best wishes, Lauren (Reception Staff)

6/10 Okej

Kieran

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2021
Svar från Lauren 14 sep. 2021
Hi Kieran, Thanks so much for your feedback! Best wishes, Lauren

4/10 Dåligt

John

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Business
Bodde här 1 natt i september 2021

2/10 Väldigt dåligt

Priscila

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i augusti 2021
Svar från Lauren 18 sep. 2021
Hi, Thank you so much for your feedback - we really appreciate it and are taking all comments on board. Many thanks, Lauren (Reception Staff)