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Recensioner av Richmond Riverside

Richmond Riverside
Richmond, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 6 av 9 recensioner" "
8 - Bra i betyg. 2 av 9 recensioner" "
6 - Okej i betyg. 0 av 9 recensioner" "
4 - Dåligt i betyg. 0 av 9 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 9 recensioner" "

9,0/10

Renlighet

Recensioner

10/10 Fantastiskt

Jeanne B.

Gillade: Renlighet
Just what we were looking for
It’s been several years since we’ve been to Richmond, and we were hoping to stay somewhere within easy walking distance to the Richmond Theatre, shops, pubs/restaurants, and the train & underground station. What would be a bonus - a view of the Thames. The flat was all of the above. My husband and I stayed for a week and found it suited our needs perfectly. We were able to get into London easily, spent a night at the theatre, and when the weather didn’t cooperate, we enjoyed watching the ducks, swan, and geese, as well as the nesting heron across the river.
Bodde här 7 nätter i mars 2024

8/10 Bra

Ruth M.

Gillade: Renlighet
Great location - warm and comfortable
Very cosy, warm and comfortable! Amazing view of the river and great location for walks, restaurants and shops. Above a wine bar so might need earplugs on Friday and Saturday nights if you try and sleep before midnight but the bed was very comfortable. The shower stall is in a different location to the toilet and sink and would not work well for large people we don't think, but the shower pressure was great and we always had lots of hot water. Only hanging space for clothing was provided, no shelves or drawers. It worked for us though and we would stay there again!
Bodde här 10 nätter i november 2023

2/10 Väldigt dåligt

Nick H.

Gillade inte: Renlighet
AVOID! Terrible Hosts, Not a Good Apartment
We arrived for our agreed 1pm check-in. However, the apartment had not been cleaned (dirty sheets on the floor, bed not made, wet towels, trash on the counter etc it was not ready until 5 hours later and we needed to go to our daughter's birthday dinner. Since we'd been traveling for almost 24 hours we had to find a hotel. I also had my father's funeral to prepare for and attend so we had no time to repack / move back the following day. I spoke to one of the hosts (Anna) & explained we would therefore need to cancel & get a refund. She said this was fine but we'd need to get the refund from Vrbo. She apologized for the screw up & explained that her husband (David) had "dropped the ball" and had forgotten to organize the cleaning. David then sent me a message through Vrbo that he was prepared to offer a 30% discount for one night and he refused to budge from that position despite the fact that they had admitted this was 100% their fault. The apartment is very shabby. The listing quotes a king-sized bed - it's a double. It omits to mention the only access is via a very steep set of 21 stairs (no lift/elevator), which is a major impediment for anyone not completely fit and able-bodied, I currently have 2 joint injuries so lugging the suitcases up the stairs was a major challenge. The kitchen is described as "fully equipped"; the fridge is one of those mini fridges you find in cheap motels and has no freezer. VERY bad experience.
Bodde här 5 nätter i oktober 2023
Svar från VrboOwner 28 okt. 2023
Dear Mr Hawkins, Thank you for taking time to leave a review. Whilst we regret that due to miscommunication the apartment was not cleaned prior to your arrival, it was available for check in at 4.30pm (90 minutes late) NOT the exaggerated 5 hours you claim. You wanted to cancel the entire reservation which was not possible at short notice and we feel 30% discount off your 5 night stay was more than reasonable. The Bed is a UK King Size bed and the apartments have recently been renovated so I am unsure why you would say it is a double and the apartment was shabby. The fridge freezer is not a mini bar and is more than adequate for the size of apartment. I am also unsure why you took the time to count the steps.

10/10 Fantastiskt

connie g., United States

Gillade: Renlighet
Great stay
Lovely apartment in a great location. We enjoyed watching the swans on the river while drinking our morning coffee. The apartment was very clean and well stocked, and the bed was comfortable
Bodde här 4 nätter i augusti 2023

8/10 Bra

Angela W.

Gillade: Renlighet
Richmond Riverside Review
Apartment in good central location. Noise from outside and above at times. No lift so need to be able to carry bags to first floor. If coming by car, parking is on other side of the river. Comfortable accommodation with basic facilities.
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Mary R., Dallas

Gillade: Renlighet
Lovely flat in a great location
It was just perfect for a short summer getaway. Comfy bed, hot shower, washer dryer and fridge made it very homelike.
Bodde här 5 nätter i juni 2022

10/10 Fantastiskt

Yasmin O'Hagan

Gillade: Renlighet
Perfect location- will be booking again!
We had very good communication with the property manager which made our stay very smooth. The apartment itself is immaculate, unbeatable location with gorgeous views of the river, we really can’t find any faults in this stay and will be booking again very soon.
Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Joanne L.

Gillade: Renlighet
Amazing Location!
We had such a great stay at the apartment which made our visit to London perfect! The location is fantastic with lots of great bars and restaurants on the doorstep, as well as Kew Gardens within walking distance. It was super clean and had everything we needed. The hosts were amazing and provided us with lots of tips on things to do within the neighbourhood, can’t wait to come back!
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Julie M., Aberystwyth

Gillade: Renlighet
Great location
Comfortable apartment overlooking the Thames., close to train station. Lots of lovely shops and restaurants nearby, happily stay again.
Bodde här 2 nätter i maj 2021