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Recensioner av The City London Apartments

4 out of 5
The City London Apartments
42 Homer St, London, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 4 av 11 recensioner" "
8 - Bra i betyg. 5 av 11 recensioner" "
6 - Okej i betyg. 1 av 11 recensioner" "
4 - Dåligt i betyg. 1 av 11 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 11 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Andrew

Reste med familjen
Gillade: Renlighet
Good location
Good location. A bit of a small living space, but used as somewhere to sleep and explore London.
Bodde här 5 nätter i juni 2021

10/10 Fantastiskt

Trevor

Gillade: Renlighet och rummets bekvämlighet
Essex boy
We had a very good stay. Close to everything nice and clean apartment and We was kept in touch at all times. And any problem we had was sorted out straight away
Bodde här 4 nätter i juli 2020
Svar från TCLA 26 juli 2020
Dear Trevor, Thank you for your recent stay with us. We highly appreciate you for leaving us a review about your experience and for also giving us a high rating. We are pleased to know that you were happy with our cleaning. Such positive feedback encourages our team to continue making every guest experience a memorable one.

8/10 Bra

brigitte

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
avis sur appartement
l'appartement était propre, mais grosse galère pour entrer. Problème pour prendre les clés dans une petite boîte très difficile à ouvrir et la porte de l'appartement super difficile à ouvrir également nous avons mis 15 min. pour pouvoir entrer dans l'appartement. Frais de nettoyages élevés.
Bodde här 3 nätter i februari 2020
Svar från The City London Apartments 3 mars 2020
Dear Brigitte, Thank you for your recent stay with us. We highly appreciate you for leaving us a review. We sent you detailed self explanatory instructions to allow easy access as your arrival time be way outside our check-in time. In regards to key safe, it's a normal lockbox so it should be pretty simply and straightforward to use it. There are no issues with the apartment door/lock as our maintenance team checked it out. We are also disappointed that you find our cleaning costs to high. Our apartments come with complete made up beds, fresh clean linen, towels and toiletries for each guest and our cleaners prepare the apartments. Kind regards. The City London Apartments

10/10 Fantastiskt

Galina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
апартаменты удобные!
Апртаменты прекрасные! Находятся точно по адресу. Квартира двухэтажная. На первом этаже - прихожая/гостиная, там угловой диван раздвигается; совмещений санузел; кухня. На втором этаже две спальни )с двухспальной кроватью и шкафом). Удобное расположение, все рядом - метро, автобус, супермаркет.
Bodde här 5 nätter i februari 2020
Svar från The City London Apartments -Team 17 feb. 2020
Dear Galina, Thank you for your recent stay with us and also for the high rating. We are glad you appreciate the apartment and location. Kind regards, The City London Apartments -Team

4/10 Dåligt

Jorge Hernan

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Un Raton en el departamento / a Mouse in the Flat
Lamentablemente pasamos una muy mala experiencia. Una mañana nos levantamos y había un raton en el departamento, donde dormían ms hijas. Luego de varias conversaciones con el el establecimiento, No se hicieron cargo, no me compensaron por el mal momento. Me mudaron a otro dpto. con peores condiciones. ( Sin lavaplatos, con escaleras, heladera bajo mesada). Unfortunatly we had a very bad experience. We found a mouse in the room where my daughters slept. They don´t gave us any compensation. He had to move to another flat with worst conditions. I never open the Patio, and they said that the problems was the patio´s window was open.
Bodde här 4 nätter i januari 2020
Svar från Ben 21 jan. 2020
Dear Jorge, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with the issue that arise. You have stayed there for few nights already and we always check on you and you have replied that everything is perfectly fine. Nevertheless, on your last day the issue happened which can only be caused by opening the balcony door and leaving it unattended. Not to worry, the apartment has been serviced by a professional pest control on the day and everything is solved and sorted. We pride ourselves on our apartments and the high quality standards we maintain. We would like to make things right. You can expect an email from one of our team shortly to discuss what occurred and how we might make it up to you. Yours sincerely, TCLA team

8/10 Bra

Joji

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
good stay at London
The appartment is well equipped, and location is very good to visit everywhere heart of London. For cleaning fee 80lb payment, I had to pay it thru e-mail like spam. It's more comfortable to pay at the time of booking. Clogging lavatory should be fixed.
Bodde här 3 nätter i december 2019
Svar från Ben 22 jan. 2020
Dear Joji, Thank you for your message. We're glad that you appreciate that we are located in heart of London and you find the apartment well equipped. All payments are done online. We have sent our maintenance manager as soon as you mentioned about the clogging. We hope to host you soon and thank you for staying with us! Kind regards, TCLA Team

8/10 Bra

Giacomo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Soggiorno in famiglia
Per essere Londra la struttura era pulita ed ordinata, zona della città facilmente raggiungibile e comoda per gli spostamenti. Il referente cordialissimo, disponibile e puntuale.
Bodde här 2 nätter i september 2019
Svar från TCLA 10 sep. 2019
Thank you very much for staying with us. we're glad you had an enjoyable stay.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El barrio esta muy bien y el piso estaba todo segun lo esperado por las fotos. La tasa de limpieza (80 gbp) me parecio un poco alta y el piso tenia algun pequeño detalle que se podria mejorar (e.g. panel de la puerta de la nevera desmontado, lavavajillas no anclado), pero por lo demas todo correcto.
Bodde här 4 nätter i september 2019
Svar från TCLA 10 sep. 2019
Thank you for your review and recent stay with us. We are working with our maintenance team to solve the recommendation you have mention.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Unfortunately this is a basement apartment with the main bedrooms downstairs.
Bodde här 5 nätter i juni 2019
Svar från Ben 27 juli 2019
Thank you for your review and recent stay with us. Our apartments have split levels as what mentioned online. We hope you have an enjoyable time in London! Thank you very much for staying with us! Kind regards, TCLA Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2019
Svar från Ben 27 mars 2019
Thank you very much with your excellent review! We're happy that you have had a wonderful stay. All the best!

10/10 Fantastiskt

Mireya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente opción
Pase 4 días en Londres con mi Familia, este apartamento se encuentra muy bien situado cerca de varias atracciones, a las que se puede ir caminando , la estación del metro esta muy cerca, además de muchas opciones si se quiere utilizar bus, BEN, el anfitrión es muy amable y accesible, el apartamento es suficientemente amplio , cómodo y limpio , equipado con todo lo necesario para una estadía agradable, sin duda me volvería a quedarme aquí en mi paso por Londres.
Bodde här 3 nätter i december 2018
Svar från Ben 20 feb. 2019
Thank you very much with your excellent review! We're happy that you have had a wonderful stay. All the best!