Hello Ingrid,I am glad you enjoyed our hotel and location.Apologies for the slow internet connection, we will follow up on our end that this was thoroughly checked and no other guests are affected. We look forward for another visit.Regards,

Dear Johan,Thank you for the top rating, we look forward to welcome you again very soon.Regards,

Dear guest,Thank you for taking the time to review your recent stay with us at The Gantry London. We do sincerely appreciate your feedback, as it help us to improve our service. I am delighted to see that you enjoyed your overall stay. We would appreciate further feedback to learn how could we make your stay more memorable. We hope to welcome you back in near future. Andreea DumitruGuest relations manager

Dear Fredrik,Thank you for the rating following your stay.Please feel free to advise what we can improve to achieve a memorable experience for you next time.Many thanks,

Dear Johan, We appreciate you taking the time to review your recent stay with us at The Gantry London. I am very thrilled to see your positive feedback on your overall stay! We are very pleased that our efforts resonated with you! Please feel free to advise of any further feedback for the betterment of our service. We hope to welcome you again to The Gantry London in the near future!

Hello Alexander,Thank you for sharing your feedback! We're delighted to hear that you found our staff kind and helpful, and that you enjoyed the spacious and clean room, comfortable bed, and well-appointed bathroom. We're also glad to hear that you enjoyed the breakfast and found the cooked food options to your liking. We'll definitely take your comments about the cold food options into consideration to enhance the breakfast experience for our guests.We look forward to welcome you again at The Gantry London .

Hello Grant,Thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. It's wonderful to know that you found our staff friendly and our rooms modern and spotless. We apologize for any inconvenience with the service at the bar on the first floor, and we'll definitely work on improving that aspect for our future guests. We appreciate your recommendation and hope to welcome you back again soon!

Dear Simon,Thank you for the top rating, we are excited to see you enjoyed our hotel and location, service. Feel free to provide further feedback for us to improve .We hope to welcome you again very soon!

Hi Roger,Thanks for taking the time to share your feedback, our location and transport links are indeed very good.We hope to welcome you again very soon.Regards,

Dear Narmin,Many thanks for the top rating.Feel free to share further feedback for the betterment of our service.Regards,

Hello Daniel,Many thanks for the top rating.Feel free to share further feedback for the betterment of our service.Regards,

Dear Gregory,Many thanks for taking time to share your feedback following your stay with us. If you are coming back in the future , let us know if there is anything else we can do to enhance your overall experience.Regards,

Hello Joshua,Thanks for the fantastic rating, we are excited to hear you already booked another stay at The Gantry London!.Looking forward to see you soon for another great stay,

Hi Laura,Thanks for the lovely comments, I hope you had a fantastic stay.Looking forward to welcome you very soon,

Dear Teresa,Thank you so much for your incredible review! We're absolutely thrilled to hear that you had an amazing experience during your stay at The Gantry.It's truly heart-warming to know that you found our hotel beautiful, clean, and with immaculate and high-end finishes. We're delighted that you enjoyed the fun and inventive design style and that even the public toilets provided a memorable design experience!We're so glad to hear that you felt looked after by our charming and helpful staff. Your kind words mean a lot to us, and we're thrilled that you found them so friendly and accommodating.It's fantastic to know that you enjoyed the fantastic food, especially the best steak you've ever had at STK restaurant, and that you found the breakfast area downstairs lovely. We're delighted that your room was comfortable and quiet, providing a peaceful retreat during your stay.We're pleased that you found our attention to detail impressive and that our location was convenient for your travel needs, with easy access to transportation and the nearby Westfield shopping mall.Your recommendation means the world to us, and we would be honored to welcome you back for another memorable stay. Thank you for choosing The Gantry!Warm regards,

Dear James,Thanks for the great rating, i hope you enjoyed your stay with us at The Gantry london.We look forward welcome you back very soon.Regards,

Dear M,Thank you for the great rating and lovely comments.We are sorry if you found our prices high, we will ensure this feedback will be passed to our Food and Beverage manager.We look forward to see you again very soon.Regards,

Dear Parris,Thank you for your glowing review! We're thrilled to hear that you had an exceptional experience during your stay with us.It's fantastic to know that you found our property boasting stunning aesthetics, complemented by exceptional service. We're delighted that you felt secure in our highly accessible location, with seamless access to train transportation, and that the nearby mall's proximity added convenience to your stay.We take great pride in maintaining a meticulously clean environment, and we're pleased that our efforts contributed to your enjoyment.We can't wait to welcome you back for another stay in the future. Your satisfaction is our top priority, and we're grateful for your kind words.Warm regards,

Dear Rosana,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any aspects of your stay that may not have met your expectations.Your satisfaction is important to us, and we would love to learn more about your experience to see where we can improve. If you have any specific feedback or concerns you would like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

Dear Robyn,Thank you so much for your wonderful rating! We're absolutely thrilled to hear that you had a fantastic experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we could provide you with a five-star experience. We truly appreciate your kind words and recommendation.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,

Dear Karen,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an enjoyable experience during your stay.If there are any specific areas where you feel we could improve to earn that extra star, please don't hesitate to let us know. Your input helps us to identify areas for enhancement and ensures that future guests enjoy an even better experience.We look forward to welcoming you back again soon.Warm regards,

Dear David,Thank you for sharing your positive feedback about our restaurant! We're delighted to hear that you thoroughly enjoyed your dining experience with us.We look forward to welcoming you back to our restaurant in the future for another delicious meal!Warm regards,

Dear Jürgen Heinrich,Thank you for your positive feedback! We're thrilled to hear that everything met your expectations during your stay with us.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Warm regards,

Dear Louise,Thank you for choosing to stay at the Gantry London, Curio Collection by Hilton and leaving the review with top rating.We look forward to welcoming you again.King regards,Aamir

Dear Nuno,Thank you very much for your excellent rating! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us.Your satisfaction is our top priority, and receiving a perfect score of 5 out of 5 is truly gratifying. We're delighted that we could meet and exceed your expectations, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

Dear Nadiege,Thank you for choosing to stay at the Gantry London, Curio Collection by Hilton and rating our service.We look forward to welcoming you again.King regards,Aamir

Dear Rosalind,Thank you for your kind words! We're delighted to hear that you found our hotel very clean and our staff friendly. Providing a warm and welcoming environment is a top priority for us, and we're glad you experienced that.It's fantastic to know that you enjoyed the breakfast. We strive to offer a delightful dining experience, and your positive feedback is truly appreciated.If there's anything else you'd like to share or if you have additional suggestions, please feel free to reach out. We value your input and hope to have the pleasure of welcoming you back for another superb stay in the future.Thank you for choosing our hotel!Warm regards,

Dear Angela,Thank you for your kind words! We're thrilled to hear that you found our hotel staff very friendly. Providing a warm and welcoming atmosphere is a top priority for us, and it's always rewarding to know that our team contributed to a positive experience.We appreciate your comments and look forward to the opportunity of welcoming you back for another pleasant stay in the future.Thank you for choosing our hotel!Warm regards,

Dear Alexander,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel very nice and enjoyed the spacious, well-decorated room with a comfortable bed. Ensuring our guests have a comfortable and pleasant stay is our priority, and we're glad we could meet your expectations.It's great to know that you appreciated the breakfast with a good range of food, including vegan options. We strive to cater to various dietary preferences, and your feedback is valuable in this regard.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Sarah-Jane,Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found our hotel to be a pleasant and convenient choice, with its modern and clean facilities, as well as its proximity to the Westfield shopping centre.We appreciate your positive comments regarding the food and drink options within the hotel and the surrounding area. However, we sincerely apologize for any inconvenience caused during your request for a wine glass and oat milk. Your feedback is valuable to us, and we regret that we did not meet your expectations in this particular instance. We will review our procedures to ensure that such requests are handled more efficiently in the future. Your feedback serves as a valuable reminder of the areas where we can improve, and we thank you for bringing it to our attention.Despite this hiccup, we are pleased to hear that your overall stay was enjoyable, and we hope to have the opportunity to welcome you back in the future. If there is anything specific you would like to discuss or if you decide to return, please feel free to contact us directly.Thank you once again for your feedback.Sincerely,

Dear Gemma,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconveniences and frustrations you experienced during your visit, particularly regarding the issues with breakfast charges and the lack of clear communication from our reception team. Our duty manager reached out to you to confirm the billing has been rectified on our end .I understand how important it is for guests to feel valued and well taken care of throughout their stay, and it deeply concerns me that we fell short of meeting your expectations in this regard. Please know that your comments have been taken seriously, and we are committed to addressing the issues you raised to prevent similar occurrences in the future.I also appreciate your feedback about the lack of clear communication during check-in, including instructions on using the lifts and information about breakfast. We will take immediate steps to improve our communication processes and ensure that all guests receive comprehensive information upon arrival to enhance their overall experience with us.Please accept my sincere apologies once again for the shortcomings you encountered during your stay.Regards,

Hi Rebecca,Thanks for the great rating and kind comments. I am glad our friendly team accommodated the free upgrade and complimentary drink to make your stay even better.Looking forward to see you for another special occasion.Regards,

Hi Catherine,Thank you very much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at our lovely, modern hotel and that our location proved convenient for your visit to the ABBA arena. Our colombian coffee shop is great and we are glad you enjoyed their products.we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards,

Hi Juliet,We are glad you found our rooms well appointed and very convenient location where we are based.We hope to have the pleasure of welcoming you back for another memorable stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to reach out to us.

Hello Heather,Thank you very much for your wonderful feedback! We are thrilled to hear that you had a fabulous stay at The Gantry and that your overall experience exceeded your expectations.We are looking forward to see you next time.Regards,

Hello,Thank you very much for choosing to stay with us for your 14-day trip to London, and for taking the time to share your wonderful feedback! We are thrilled to hear that your experience at our hotel exceeded your expectations and that you found our staff to be perfect in every aspect.It's heartening to know that you and your wife enjoyed your stay with us, and that you found our breakfast quality to be exceptional.Your recommendation means a lot to us, and we would be delighted to welcome you back whenever your travels bring you to London again

Dear Folarin,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found your hotel room to be clean and spacious, and that our staff's friendliness contributed to a pleasant stay. It's wonderful to know that you appreciated the convenient location close to the mall and train station, making transportation and dining easily accessible.Ensuring a clean and comfortable environment for our guests is a top priority, and we're delighted to hear that our housekeeping team met your expectations by maintaining the cleanliness of your room on a daily basis.Your recommendation means a lot to us, and we look forward to welcoming you back during your future visits. If there is anything specific you enjoyed or any suggestions you have for us to enhance your experience even further, please feel free to let us know.Thank you once again for choosing our hotel, and we appreciate your positive feedback.Best regards,

Hello Zoher,Thanks for the positive rating, we look forward to welcome you again at The Gantry London.Regards,Andreea DumitruFront desk manager

Dear Ian,Thanks for the positive rating, we look forward to welcome you again at The Gantry London.Regards,Andreea DumitruFront desk manager

Dear Elaine,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our hotel's great location with ample shopping and transportation options. We appreciate your understanding regarding the parking situation and apologize for any inconvenience it may have caused. Your suggestion for a valet option is duly noted and will be considered for future improvements.We're pleased that you found your room comfortable, soundproofed, and the beds to your liking. However, we sincerely apologize for the disappointment with the room service. Your comments about the lack of utensils and plates have been shared with our team, and we will work on addressing this to ensure a better experience for our guests.It warms our hearts to know that you had a positive interaction with our staff, especially Tuan. We will be sure to pass along your kind words to him. We understand that your stay was during a difficult time, and we appreciate your acknowledgment of Tuan's kindness and assistance.We are grateful for your feedback, and it would be our honour to welcome you back during future visits. If there is anything specific you would like us to address or improve, please feel free to reach out directly.Thank you again for choosing to stay with us.Best regards,

Hello Mark,Thanks for the positive rating, we look forward to welcome you again at The Gantry London.Regards,Andreea DumitruFront desk manager

Dear Samantha,Thanks for the positive rating, we look forward to welcome you again at The Gantry London.Regards,Andreea DumitruFront desk manager

Dear S,Thanks for the great comments and positive experience mentioned.Please accept our apologies for the long check in process, we are working on improvement therefore additional training for our team members .We look forward to provide another great experience.Regards,Andreea DumitruFront desk manager

Dear Stefan,Thanks for the positive rating, we look forward to welcome you again at The Gantry London.Regards,Andreea DumitruFront desk manager

Hello Kevin,Thanks for the positive rating, we look forward to welcome you again at The Gantry London.Regards,Andreea DumitruFront desk manager

Dear Tom,Thanks for the positive rating following your experience with us. Feel free to provide additional feedback for the betterment of our service.Regards,Andreea DumitruFront desk manager

Dear David,Thank you so much for taking the time to leave us a 5 out of 5 rating! We are thrilled to hear that you had a fantastic experience during your stay.Your positive feedback means the world to us, and we are delighted to have met or exceeded your expectations. Our team works hard to provide exceptional service and create a memorable stay for our guests, and we are grateful for your recognition.If there are any specific aspects of your visit that stood out to you or any team members who made a positive impact, we would love to hear more about it.We appreciate your support and look forward to the pleasure of welcoming you back in the future. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know.Thank you once again for choosing The Gantry London!Best regards,

Dear Sarah,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your stay, and we're truly sorry to hear that the cleanliness of your room did not meet our usual standards.Please rest assured that we take your comments seriously, and we have already shared your feedback with our team. We are conducting a thorough investigation to address the issues you mentioned and to implement measures that prevent such occurrences in the future.We understand the importance of a clean and comfortable environment for our guests, and we are committed to taking immediate corrective actions. To make things right, we would like to offer you a sincere apology and, if possible, discuss your concerns further to gather more details.Your feedback is invaluable to us, as it helps us improve our services. We appreciate your understanding and hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.Please feel free to reach out to us directly if you have any additional comments or if there's anything more we can do to address your concerns.Thank you for bringing this to our attention.Sincerely,

Dear Soo Ji,Thank you so much for taking the time to rate us a perfect 10 out of 10! We are absolutely delighted to hear that you had such a positive experience during your stay.Your feedback is incredibly valuable, and it means a lot to our team. We are thrilled that we were able to meet and exceed your expectations. Providing excellent service and ensuring our guests have a memorable stay are our top priorities, and your rating is a wonderful validation of our efforts.We truly appreciate your choosing The Gantry London, and we look forward to the opportunity to welcome you back for another exceptional visit. Once again, thank you for the perfect score. We are grateful for your support and can't wait to host you again.Warm regards,