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Recensioner av The Hatton Rooms

3 out of 5
The Hatton Rooms
Hatton Rd, Feltham, England

Recensioner

5,8
10 - Fantastiskt i betyg. 2 av 32 recensioner" "
8 - Bra i betyg. 12 av 32 recensioner" "
6 - Okej i betyg. 6 av 32 recensioner" "
4 - Dåligt i betyg. 2 av 32 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 32 recensioner" "

7,2/10

Renlighet

5,6/10

Personal och service

4,4/10

Bekvämligheter

5,6/10

Boendets skick och faciliteter

5,4/10

Hållbarhet

Recensioner

6/10 Okej

Bradford, Houston

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
We loved how reasonable the place was, and how close it was to the airport. However, the mattress was pretty cheap, the shower in room number four was clogged and began to overflow pretty soon after beginning the shower. Finally, a shuttle one-way cost 42 pounds which seems unreasonable for a 10 minute drive. Taxis were cheaper but they were still 30 pounds. If you don’t have a lot of luggage, you can take the subway and it’s not too bad of a walk.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

bhandari

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Horrible service , property damages around . Washroom is terrible.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible
In the middle of no where. Nothing close by
Bodde här 1 natt i september 2023

8/10 Bra

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Everything was great apart from a staff member giving me wrong info about the car park, but apart from that everything was fine in the hotel, clean and tidy too!
Bodde här 1 natt i augusti 2023

6/10 Okej

Manuela

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

William

I was unable to find location without address specifics. I did not have email service during flight. I saw the email with house number only after making arrangements at another place and accessing my email. I used the original text message information for the taxi ride but no specifics. So failed to find. All this happened at midnights because of airline delays in departure from Newark NJ. Terrible experience.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
charges extra fee not mentioned in the listing
I had booked and paid for this room weeks in advance via hotels.com. The property contacted me the day before my stay, requiring me to make a payment via a third-party site for a deposit. They also charged an additional fee for this, which was not mentioned in the hotels.com listing. This feels like a scam: Make the listing appear cheap to look better in a price comparison with other properties, then charge an additional fee at the last minute. Otherwise, the room itself was small but okay for one night.
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

8/10 Bra

KWOK WAH

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location is close to the airport. The property is nice, clean and quiet. Yet, the instruction to get into the property was not clear. The front door is hard to open even with the lock code. AND no indication of where the lock box of our room key is. We had to bother the tenant in Room 1 to finally know that the lock boxes were located on the left outside wall of the building!
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Angela

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Super basic with NO amenities at all. One bath towel per person, no hand towels, no rug for the shower, no hangers to hang you clothes. The lighting choices are 12 super bright lights in the ceiling on one very dim lamp, which isn't even by the bed. One of the shades is broken and won't roll up. One window does not seal shut, so lots of noise. Worst of all, the shower temperature control did not work, so there was only burning hot water - so no shower. When I reported that to management, they basically said I was lying and that everything worked fine. And, oh by the way, there is another bathroom down the hall (which of course we had no knowledge of), so I could have just used it! Definitely WOULD NOT recommend this place.
Bodde här 1 natt i september 2022

6/10 Okej

Henrik

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2022
Svar från Ana 21 apr. 2022
Thank you for the review

2/10 Väldigt dåligt

Hannah

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Had several issues during our stay. Contacted the company afterwards who did not respond to emails or WhatsApp messages. - No hot water (showers or taps) - Alarm went off at around 6:00am due to anotger guest and was difficult to turn off (woke neighbour who sorted it out) - downstair toilet door broken and did not lock - TV and tea/coffee facilities were specified but not available - no customer service
Bodde här 1 natt i mars 2022
Svar från Ana. 21 apr. 2022
Dear Hannah We are sorry you feel that way. We tough you were happy in your stay as this was not mentioned this to us and in fact you said the garden was lovely We hope to see you again Best Regard ana.

8/10 Bra

David. Martin

Bodde här 1 natt i mars 2022
Svar från ana. 21 apr. 2022
thanks for the review

8/10 Bra

Sean

Bodde här 1 natt i mars 2022
Svar från ana 21 apr. 2022
thanks for the review.

6/10 Okej

Judith

Gillade: Renlighet
Gillade inte: Personal och service
Stayed in the 3 bed "comfort" room. To complete the booking I had to sign sign pages and pages of off-putting stuff about various ways they could charge you extra. On arrival getting into the room via various key safes was tricky. My room was right by the front door so I got to hear everyone else struggling to check in throughout the night, plus one wall was opaque glass onto the hall, which meant that the light also woke me. Room incredibly basic and shower upstairs. I gave reasonable ratings because I could not fault the price which included free overnight parking. I would consider staying again but would take one of the first floor rooms.
Bodde här 1 natt i februari 2022
Svar från ana 21 apr. 2022
Dear Judith Thanks for your feed back

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2022

2/10 Väldigt dåligt

Ranjit

Bodde här 1 natt i februari 2022

8/10 Bra

Saurin

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Impressed with cleanliness. Kirchen/Dining room access was a bonus. Struggle to get into the property with instructions received at last minute, although signed terms and conditions and ID submitted beforehand. Plastic holder inside shower room is broken with sharp edge sticking out, I had a minor scratch.
Bodde här 1 natt i januari 2022

8/10 Bra

Adelaide

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i september 2021
Svar från Ana 18 sep. 2021
Thanks for the review

2/10 Väldigt dåligt

Roberto

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muito ruim
Sem conforto algum. Quarto pequeno. Banheiro coletivo. Fotos diferente da realidade. Confusão na chegada. tudo de ruim. Nota zero.
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Jacky

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2020
Svar från ad 18 jan. 2021
thank you for your review

6/10 Okej

David

Affärsresenär
Dis what it said on the tin
Bodde här 1 natt i november 2020
Svar från ana 24 nov. 2020
Dear Gust Thanks for your review

6/10 Okej

Verifierad resenär

Bodde här 1 natt i september 2020
Svar från Ana 6 okt. 2020
Thank you

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade inte: Bekvämligheter
It was a pleasant stay but no tv so was very boring nice room
Bodde här 1 natt i augusti 2020
Svar från Ana 18 sep. 2020
Dear Guest Thank for your review

8/10 Bra

X

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2020
Svar från Ana 16 juli 2020
Dear Guest Thank you for your review

8/10 Bra

David

Bodde här 3 nätter i maj 2020
Svar från Ana 12 juni 2020
Dear David Thank you for your review. Best Regards Ana

8/10 Bra

Ben

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect for the occasion
Bery comfortable room, basic but enough. Spotlessly clean room and shared bathroom. Would stay again
Bodde här 1 natt i april 2020
Svar från Ana 6 maj 2020
Dear Ben, Thank you for your review. Best Regards Ana

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
On orbitz this property was listed as having the option for airport shuttle with fee. I contacted them numerous times through email and orbitz with no reply. The number I called did not answer. It is next to a bus stop, and a 10 min walk from Hatton station. Also, there were numerous mosquitos in the bedroom and a few bees flying around the house.
Bodde här 1 natt i juli 2019
Svar från Ana 9 sep. 2019
Dear Guest We are sorry to now you had trouble with our shuttles. We answer all emails please double check if your registered email is correct. Best Regards C&P

2/10 Väldigt dåligt

Yatendra

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pathetic hostel not hotel
It's a hostel not a hotel. Don't have a proper reception of WiFi. It's a 4 bedroom house. Don't have even air Condtioning
Bodde här 1 natt i juli 2019
Svar från Ana 9 sep. 2019
Dear Yatendra, We are sorry you did not enjoy your stay. For a next time please call us to our contact number if you need help. Best Regards C&P