Frukost, lunch och middag med uteservering
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Recensioner av The Hero of Maida

3.5 out of 5
The Hero of Maida
55 Shirland Rd, London, England

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 4 av 9 recensioner" "
8 - Bra i betyg. 2 av 9 recensioner" "
6 - Okej i betyg. 1 av 9 recensioner" "
4 - Dåligt i betyg. 0 av 9 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 9 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

9,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

Recensioner

2/10 Väldigt dåligt

Carol

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
stunned
Hotel shut had to stay with family you should not have this high on your site.
Bodde här 2 nätter i juli 2020

8/10 Bra

Darren

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay for business
Very nice pub. Rooms are at the top of the building with a number of stairs (no lift) Beautiful rooms, very comfy but advise you leave the heating on in the day if your staying in the winter months as they get very cold! Staff were great. Alex (Manager) offered to help with bags up the stairs We eat in the restaurant, food was very good! Wine list is extensive and again Alex knew his stuff there also! Seemed to be confusion around breakfast as the staff in the morning didn't know we hadn't paid on check-in so had to run around to sort that, but wasn't an issue in the end. But the Chef was a no-show so we didn't get breakfast
Bodde här 1 natt i februari 2020

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Nos encontramos que no tenia ascensor yteiamos que subir 70 escalones para llegar a las habitaciones. No entraron a limpir las habitaciones y soll habian 5. Preguntamos si podiamos desayunar a las 7:30 y nos dijeron que si. La realidad fue que a las 8:15 la cocina estaba cerrada. La ubicscion nefasta. NO VOLVERIAMOS NI QUE NOS LO REGALARAN.
Bodde här 2 nätter i december 2019
Svar från Alex 4 jan. 2020
Thank you for taking the time to leave feedback on your recent stay. We are very sorry to hear it was not what you expected, and have taken your feedback on board to help us prevent any future issues. My colleagues note that they made sure you were given a fully complimentary lunch on your last day by means of an apology regards the issues with your breakfast. With regards the absence of lifts, we are proud to be a historic and listed building, and as such are not able to install lifts in the property. As a result it is stated clearly on our property details that there are no lifts available to guests. Regards cleaning of the bedrooms, we are a small pub with rooms, and it is detailed in all rooms, and also on our property details when booking, that we operate housekeeping on request. We are always happy to come and tend to all rooms and requests on request, and take great pride in the cleanliness of our property and its rooms. We are sorry to also read that you felt the location was dire, however we are very proud of our local area and believe that our close proximity to both the local underground station, Little Venice, Abbey Road, and our location within the beautiful neighbourhood of Maida Vale is anything but dire. We welcome any and all future guests queries if they would like recommendations for places to visit within the local area as many of us are local residents. We wish you the very best, and hope to see you on any return visits to London, Alex

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2019
Svar från Alex 4 jan. 2020
Thank you for your kind words and feedback on your recent stay. It was our absolute pleasure having you with us, and we look forward to seeing you soon. All the very best, Alex

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful decorated rooms, very clean minimalistic with excellent shower and overall nice property with a great pub and atmosphere, private dining rooms. Very well located within 5 min walk to Warwick avenue underground. Perfect for short stay in London
Bodde här 4 nätter i december 2019
Svar från The hero team 19 dec. 2019
Thank you so much for your feedback, we hope to see you again the near future!

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolument tout était parfait. Excellent séjour. Merci
Bodde här 4 nätter i november 2019
Svar från Alex 11 dec. 2019
Thank you for your kind words and feedback on your recent stay. It was our absolute pleasure having you with us, and we look forward to seeing you soon. All the very best,

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Lit 140 et non king size ni queen size !!!
Pub très animé un samedi soir, restaurant a l étage, et juste 5 chambres situées au 4eme etage : a savoir car la montée des escaliers avec de grosses valises peut s avérer fastidieuse. Rien a dire sur la propreté, et la chambre quoique salle de bain (douche) pas très grande avec wc non sépatés... , par contre pour le lit rien a voir avec un king size ou meme queen size!! Simplement un 140!!! Ce qui pourtant avait été annoncé!!! Même si la literie est très bonne , ce point très important pour nous fera que nous ne reviendrons pas...
Bodde här 1 natt i november 2019
Svar från Alex 25 nov. 2019
Thank you for taking the time to let us have your feedback from your recent stay. We are sorry to hear you were unhappy with the size of your bed, however we can assure you that all of beds and mattresses we use are king size. If you are ever in the area in the future we would love to welcome you back for dinner and drinks.

10/10 Fantastiskt

Rachel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Alex 25 nov. 2019
Thank you for your feedback, we loved having you with us and hope to see you again soon.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was tastefully decorated but from a personal point of view it would be good to have a kettle with tea/coffee facilities. I did not need to eat there but the food looked good and plenty of people were ordering. Good atmosphere in the bar and a good selection of beers.
Bodde här 2 nätter i november 2019
Svar från Alex 25 nov. 2019
Thank you for taking the time to write feedback about your most recent stay. We have taken your words on board and are arranging hot drink facilities for the rooms over the coming days. We hope to see you again soon.