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Recensioner av The King William Hotel

3 out of 5
The King William Hotel
155-159 Trafalgar road, greenwich, peninsula, 155-159, London, ENG

Recensioner

6,4
10 - Fantastiskt i betyg. 9 av 88 recensioner" "
8 - Bra i betyg. 34 av 88 recensioner" "
6 - Okej i betyg. 22 av 88 recensioner" "
4 - Dåligt i betyg. 14 av 88 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 88 recensioner" "

6,8/10

Renlighet

6,4/10

Personal och service

6,2/10

Boendets skick och faciliteter

2,0/10

Hållbarhet

Recensioner

4/10 Dåligt

jörgen, jönköping

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Skithotell
Knakande säng väldigt högt . Hår i nybäddad säng. Vattenskador under heltäckningsmattan
Bodde här 2 nätter i augusti 2018
Svar från maria 10 sep. 2018
Dear Guest As your review is very sketchy please can you let me have your room number that you stayed in whilst you were here, so I can investigate further Thanks

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very disappointing
Arrived at the hotel only to be told that they had no booking under my name. Apparently it's now under new management and all previous bookings have not be honoured. Had a triple room for £84 - told they could provide a single at £119 and a double at £199. Contacted Hotels.com for help - again useless. Only informed that no charge for the original booking had been taken. They even sent me an email later in the day asking how my checkin experience was!!! Offered no help in trying to find an alternative. Had to pay the new price for very disappointing rooms. Major road directly outside was noisy throughout the night. Single glazed windows meant zero sleep. 1 star hotel rating at best. Avoid!
Bodde här 1 natt i december 2021

4/10 Dåligt

Steven

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poor and shabby accommodation
I was very disappointed, the place was shabby, bannister coming off the wall. The room was strange, tv in the wrong place, bed was unstable and creaky. I asked for my money back as I wasn’t staying there. The man was aggressive and would not listen. Refused to give me a refund. Very upsetting.
Bodde här 1 natt i mars 2021
Svar från Leo 20 mars 2021
Apologies for the problems you had faced, Steven! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Good cheap hotel
The room was nice
Bodde här 1 natt i december 2020
Svar från Bryce 19 dec. 2020
Thank you for your sweet words. We hope to give you a consistent service every time. Regards, Bryce

6/10 Okej

Verifierad resenär

it was okay for the price I paid
Bodde här 1 natt i oktober 2020
Svar från Jaime 22 okt. 2020
Hi, We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Jaime

8/10 Bra

Carl

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2018

8/10 Bra

Adrienne

Gillade: Renlighet och boendets skick och faciliteter
Great for a night!
Perfect location with easy walk to O2 or to Greenwich market. Fairly basic room; double bed (nice & long which was lucky as I'm tall & my heart sank to see a bed with bed ends)! 2 cupboards & a dining chair (bedside cupboard would've been nice). Radiator never got warm except the one in the bathroom did. Tea making facilities but no hairdryer or spare pillows, blanket or shower mat. We would have liked a coat hook on the door or hooks on the wall. However it was & quiet which was great & very clean with nice big towels. We'd probably stay again but not for any long stay.
Bodde här 1 natt i september 2018

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tiny room
My complaints about finding a cockroach was not taken seriously. Dust and forks were behind bed when I tried to kill the cockroach. Shower head was bad and no breakfast.
Bodde här 1 natt i september 2018
Svar från Maria 19 sep. 2018
Dear Guest As we have explained to you whilst you were here, we have NEVER had any sightings of cockroaches before in this Hotel, I have spoken to our chambermaid with regards to the dust etc under the bed and this has now been rectified, We have also asked our pest control team to inspect the Hotel as well, You forgot to mention that we did in fact move you to another room and you were very satisfied. I can only apologise for any inconvenience and stress this has caused you, and we do take on board and act on our guest reviews.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018

10/10 Fantastiskt

Rebecca

One night stay for a concert at the o2
Great location for the o2 only about a 15 minute walk. Also on a street with plenty of amenities. Very friendly staff. Basic but just what you need for one night.
Bodde här 1 natt i augusti 2018
Svar från Maria 29 aug. 2018
Dear Guest Many thanks for your kind comments, so pleased you enjoyed your stay with us

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service
Cheap sleep option for the O2, nothing more.
If you are looking for a cheap sleep for the O2 then this will do. Nothing else really, there is very little in the area and no one around if the bar is closed. It was a very warm night so we had to sleep with the windows wide open so it was very noisy from 6am. The O2 is 20 mins walk but plan to eat and drink at the venue.
Bodde här 1 natt i juli 2018

4/10 Dåligt

SW, 日本

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
値段が安いので仕方ないのかもしれませんが、カーペットが古くかび臭く、メンテナンスされていない様子でした。
Bodde här 3 nätter i juli 2018
Svar från Maria 18 juli 2018
Hi There Please c an we have your full name and arrival date, As all our carpets in the Hotel bedrooms have been recently renovated, so I find your comments very hard to believe. I await for further information

2/10 Väldigt dåligt

Antony, Zurich

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very disappointing in terms of quality and managem
I have to start by qualifying this review. I missed a connecting flight that meant I was left high and dry by the delightful Easyjet team at Luton whilst trying to get to Inverness. It meant I needed to arrange alternative transportation so as to get to Inverness. In the end it involved 9 transportation steps and the hotel. I made a mistake and booked the hotel for the wrong night so accept that some of the fault lies with me. However, I spotted this when arriving at the hotel because they did not have me registered and immediately informed the management of the hotel. There response was that this was an Expedia booking so if I wanted to try to get my money back for the wrong booking then I had to contact Expedia direct. The hotel was not willing to just switch the night so to speak allowing me to stay for Friday against the Saturday booking. So I paid for the additional night and immediately called Expedia who in turn called the hotel but no one was answering so in the end I found the manager (I believe she was the manager) and handed the phone over. All was looking good in that the manager made all the right "noises" during the call and we agreed that I would phone through again the next day when the hotels computer system was switched back on. Next day comes and again a problem in getting the manager so Expedia agreed to chase them for me. Eventually I got a call back saying that the hotel was not willing to refund the money. So much for the integrity of its staff!
Bodde här 1 natt i juni 2018
Svar från Reception 5 juli 2018
Dear Guest As I have stated your booking was made through Expedia on a non refundable rate, according to the terms and conditions this can not be amended, Hence when you arrived a day earlier and additional payment had to be made, and to my knowledge nobody from Expedia has emailed me or contacted me with regards to your booking. Thank You

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
First time I’ve stayed away from the centre of Greenwich. I found the hotel comfortable and access to the DLR and mainline rail service easy. Plenty of places to eat nearby and it’s only three or four stops on the bus to Greenwich market.
Bodde här 1 natt i juni 2018
Svar från Reception 3 juli 2018
Dear Guest Many thanks for your review. I hope you had a pleasant stay and hopefully we will see you again Many thanks Maria

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Kings William Hotel Overnight stay
I booked up for the simple reason of having a place to sleep overnight as I was attending the O2 arena in the area and this hotel provided me with exactly that. I didn't have any high expectations, as I had a pretty good idea what the place was like and was generally happy. Links to the O2 are very good with local buses going in either directional, 30 minutes on foot and the train station (10 minutes away I would not recommend this place if you are looking for romance or a long stay. The room was very cramped I had to climb over my partner in the morning, but the place was tidy and fairly clean. Bed was very comfortable, but don't expect air conditioning cause there isn't any and if you have the window open it can get a little noisy cause of its location. Lighting and carpet in general areas needs a face lift and refit. No breakfast or any food on offer, but there are options on the same street for great food and reasonable price. This is your very basic hotel for overnight stay only. Lady who was on the desk was very polite, accommodating and extremely helpful... Service was definitely not an issue here. As I say... it did exactly what I needed to, so I cant fault the place in that respect whats so ever. Great service, good hotel (but your very basic overnight stay hotel) and needs a little bit of a face lift.
Bodde här 1 natt i juni 2018
Svar från Receptionist 28 juni 2018
Hi there Many thanks for you kind comments, and we are pleased you enjoyed your stay with us. Hope to see you again

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet
Hmmmm...tvivlsomt.
Hmmmmm.....portien kunne knap nok engelsk.... meget lille seng. Store lange sorte hår i bruseren...... Fin beliggenhed i forhold til O2 og busser.
Bodde här 2 nätter i juni 2018
Svar från Reception 30 juni 2018
Dear Guest, I can only apologise with reagrds to the shower, if you would have pointed this out whilst you were here, I would have asked the chambermaid to clean the room again. My deepest apologies Thank you for choosing the King William Hotel

10/10 Fantastiskt

Alison, Ringwood Hampshire

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel is clean and comfortable. Its close to the O2 so I find it convenient and a good price. The staff are friendly and I have got to know them having stayed at the hotel on several occasions now
Bodde här 1 natt i maj 2018
Svar från Reception 28 juni 2018
Dear Alison Many thanks for your kinds comments. Hope to see you again very soon. Reception

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2018

8/10 Bra

Steve , Portsmouth

Gillade: Personal och service och boendets skick och faciliteter
Nice clean room. Good location. Rooms a bit noisy, you can here people moving around. Would definitely stay again.
Bodde här 1 natt i maj 2018
Svar från Front of House 9 maj 2018
Dear Guest Many thanks for your review. Hope to see you again. Thanks again for choosing the King William Hotel. Maria

8/10 Bra

Chantal

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
We had a late check in, so not sure if the person at the desk was frustrated and wanted to leave or always grumpy. The credit card machine was broken so had to pay cash which was inconvienent. There is no elevator/ lift so you must carry all your possessions up the stairs. The room itself was clean and we were fortunate to receive a family room which gave us some space. The bathroom was clean. The shower head in our room was useless. Gets water everywhere but on you. Had to find that one start of water to be able to rinse off. No additional toilet paper provided. Luckily we caught the cleaning lady to ask for some since the front desk does not open until noon.
Svar från Hotel 4 apr. 2018
Hi There We did inform you in advance, with regards to our card machine, as we were experiencing a few technical issues with it, we do not advertise that we have a lift, however we do have a security man on duty 24 hours, so if you needed help with your luggage all you had to do was ask. I have taken your notes on board with regards to the shower head, and I have asked our maintenance man to have a look at this, However nothing was reported to me or my colleague whilst you was here, and again all you had to do was to ask a member of staff for an additional toilet roll, and reception operates from 11am until 9pm, but as mentioned before our security man is here 24 hours of the day. Thanks

8/10 Bra

Rupert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The King William Hotel
Used as a stay before a business meeting. Very Convenient for the meeting and comfortable
Bodde här 1 natt i mars 2018
Svar från Maria 21 mars 2018
Dear Guest Thank you for your comments. We trust you had a pleasant stay with us.

4/10 Dåligt

Rainer

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
sad
Budget hotel for a visit to 02 arena. Freezing inside, Windows lousy, trafic noise bad. Key did not work. Helpful staff only plus.
Bodde här 1 natt i mars 2018
Svar från Maria 4 apr. 2018
Dear Guest As I recall, you did arrive quite early on the 17th March and my Colleague did actually give you the key and did explain to you to come back to reception, as the key he had given to you expired at 12 noon that day, so the key did actually work however you never came back to reception to have your key updated. You booked a single room and the majority of these room face the main road, we do have a couple at the back of the hotel, but on your reservation there was no mention that you required a quiet room. All our rooms have central heating, and if you needed an additional blanket all you had to do was ask. Thanks

8/10 Bra

Harpal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Booked for a friend
Don't know booked for a friend staying in London. Overall no issues reported by friend staying at the hotel
Bodde här 2 nätter i september 2017
Svar från Maria 21 mars 2018
Dear Guest Many thanks for your comments, I hope your friend had a pleasant stay.

6/10 Okej

Daniel

Gillade: Renlighet
Gillade inte: Personal och service
Ok
Ok til et par overnatninger. Ikke til længere ophold.
Bodde här 2 nätter i mars 2018
Svar från Maria 4 apr. 2018
Thank you for your comments

8/10 Bra

Mustis, Espoo

Gillade: Personal och service
Kiva hotelli hyvien kulkuyhteyksien varrella.
Hotelli sijaitsee mukavalla paikalla Lontoon Greenwichissä. Saman kadun varressa on paljon erilaisia kauppoja sekä palveluita, mukaan lukien pikaruokaravintoloita sekä kahviloita. Hotellilta on noin 10 kilometriä Lontoon ytimeen, mutta sen läheisyydessä (noin 500m) on Maze Hillin rautatieasema, josta junia keskustaan menee noin 20 minuutin välein. Hintalaatusuhteeltaan erittäin hyvä hotelli, joskin huoneesta puuttui oma jääkaappi sekä talous-/vessapaperi. Soveltui hyvin yksinäisen matkaajan yösijaksi. Sisäänkirjautuminen hotelliin sujui ongelmitta ja kulku hotellissa on huoneen avainkortin kanssa esteetöntä vuorokauden ympäri.
Bodde här 2 nätter i februari 2018
Svar från Maria 4 apr. 2018
Dear Guest Many thanks for your comments, we are pleased you enjoyed your stay with us. Hopefully we may see you again Thanks

8/10 Bra

ぱるる, イギリス

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
良し！
綺麗だし過ごしやすかったです！ 本当にホテルって感じでした。 私たちは部屋で楽しく過ごすことができました。
Bodde här 1 natt i december 2017

8/10 Bra

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Small but perfectly formed
This was a perfectly serviceable room. There were quite a few stairs to negotiate as it was an attic room. But the porter took my bag so I didn't schlepp my case up the stairs myself. The room was very small but clean which was all that I cared about as I only needed a place to flop my head for the night. This hotel would be ideal for anyone looking for a cheap overnight stay after an event at the O2 as it is only minutes away.
Bodde här 1 natt i december 2017

6/10 Okej

T, Liverpool

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Great staff, not a quiet location
A hotel in a v. convenient location that won't hit the pocket too hard - good for business stuff, definitely not for honeymooners. However, be warned, most of the rooms face the main road outside. If you can sleep through relentless London traffic on a busy A-road then by all means go for it.
Bodde här 2 nätter i november 2017
Svar från Receptionist 2 dec. 2017
Dear Guest Many thanks for your review, Hope to see you again.

8/10 Bra

Mary, Wiltshire

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
reasonably priced and comfortable night.
Basic, no thrills, but spotlessly clean, good thick mattress and we'll placed for the O2, a short bus ride away, which if going the other way will take you right into the city centre. Greenwich park/museum is a short walk away. No breakfast on offer, but a number of reasonable options nearby, and pubs and restaurants for the evening. We had a room at the back so didn't even get disturbed in the morning by road noise. There was a powerful ensuite shower with fluffy towels and basic toiletries and beverage tray, although I did move the kettle aside from being under the large TV. in short, good value for money, and would stay there again if needing to be in that area.
Bodde här 1 natt i november 2017

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Buon hotel vicinissimo Millenium Dome
Buon hotel vicino alla O2 Arena. 3 fermate del 188 che è sempre funzionante. Camera piccola ma pulita il giusto. Buon wi-fi. Tv praticamente inutile. Bagno piccolo ma rifatto da poco. Reception educata e cortese quanto basta.
Bodde här 1 natt i november 2017

6/10 Okej

MARYSE

Gillade inte: Rummets bekvämlighet
Très bruyant
Final ATP Londres tennis à l’O2
Bodde här 4 nätter i november 2017

8/10 Bra

Berend

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i november 2017

8/10 Bra

Rafael S.

Good stay at The King William Hotel
Everything was fine, excellent location!
Bodde här 4 nätter i september 2017

8/10 Bra

Michael, Manchester

Gillade: Renlighet, personal och service och rummets bekvämlighet
Trip to the O2
Pleasantly surprised. For Greenwich, close to the O2, the price was excellent. I only had a single room for 1 night, but it was more than adequate. En suite with shower, VERY clean, keycard to come and go at will. I couldn't have wished for more for the price!
Bodde här 1 natt i oktober 2017

6/10 Okej

marc

Gillade: Renlighet
Ok for o2
Very basic but clean no breakfast available but near o2 arena so did the job
Bodde här 1 natt i september 2017

8/10 Bra

frank, london

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, basic and amazing location. Perfect for a young family, rooms are an amazing size!
Bodde här 2 nätter i augusti 2017

6/10 Okej

Heny Roxana

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The room was very small, the blanket was dirty, the mattress very old, no chair, bad tv signal.
Bodde här 1 natt i juli 2017

6/10 Okej

Verifierad resenär

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Henkilökuntaa oli vain saapuessamme hotelliin. Olisimme tarvinneet lisää wc-paperia mutta ketään ei moneen päivään missään. Siivous oli vain muutamana päivänä viikossa, olisi voineet tulla hakemaan edes roskat huoneesta. Koko hotellista ei saanut aamupalaa. Ensi kerralla menen muualle. Huone oli ihan ok.
Bodde här 5 nätter i juli 2017

6/10 Okej

Mez, Newquay

Gillade: Renlighet, personal och service och rummets bekvämlighet
Good location
Right by bus stops and shops.A few minutes from Maze Hill train station.On a busy road so try to avoid rooms at front.
Bodde här 1 natt i juli 2017

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
By road very nosiy
Notting for wash . To go to room the staire was difficulty . Zic zac staires , no left
Bodde här 1 natt i juli 2017

8/10 Bra

Sophie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really lovely hotel, would defentily consider staying here again
Bodde här 1 natt i juli 2017

8/10 Bra

Sandra

Gillade: Renlighet, personal och service och rummets bekvämlighet
Ok hotel.
All that's wrong here is carpets in rooms need replacing or thoroughly need cleaning and communal areas need decorating with better lighting. In room 110 the toilet is stuck in a corner between the wall & shower. Not easy for a 6ft 2 man to use! arm 108 is better. TV's are too small to watch from bed. No breakfast offered anymore but decent good priced cafe further down the road towards Cutty Sark. We've visited 4 times now so it is ok for the price only a bus ride from O2 & Cutty Sark.
Bodde här 1 natt i juli 2017

10/10 Fantastiskt

Barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2017

6/10 Okej

Tony, Hampshire

Nice Hotel with friendly & helpful staff.
Stayed here for the Michael Ball & Alfie Boe concert at the Old Navel College, hotel was ideally situated with a bus stop practically outside the front door, bus 129 or 188 takes you right there but the venue was also walking distance away (approx 0.5 miles). Lovely Turkish restaurant within the hotel, where we ate at lunch & the food was very good. Rooms basic but fine, friendly, helpful staff. The only downside was that although we were at the back of the hotel it was very noisy from around 10ish when we got back to around midnight but then it seemed to settle down
Bodde här 1 natt i juni 2017

6/10 Okej

David

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
A short visit to London
Turn up and rooms were not ready, due to cleaner not turning up. Room pleasant, though basic. TV did not work on all channels and the ones it did was fuzzy. Hotel is on a busy road and due to the extreme heat windows were open, so with the noise and heat very uncomfortable night. No air conditioning and only a small fan, which was a waste of time. No reception in morning so could not book out, though there was nothing extra that you could pay for any way. Local pub on front Cutty Sark worth a visit. Ideally placed for O2 arena and local bus service is good.
Bodde här 1 natt i juni 2017

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Bargain Hotel
The hotel was a 25 minute walk away from the O2 Arena but there is a bus stop right outside which will take you to the door and the buses run 24 hours. The hotel is unassuming from the outside but inside looks cosy. The receptionist was very pleasant and helpful. Our room on the 1st floor overooked an alley way but this wasn't a problem for us. The room itself was spacious. The bathroom was snug but modern. All the expected amenities were included. The bed was soft but very comfortable. This was a great little hotel.
Bodde här 1 natt i juni 2017

8/10 Bra

Marathoner, Somerset

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel close to marathon start
When searching on line I was led to believe it had a car park - after an email - it did not... also said online - breakfast included - was told on arrival it was not... Bottom of bedstead was full of mildew and carpet slightly worn but very clean otherwise. Bathroom good although loo too close to basin stand in my room... Very quiet hotel and guests. Except road! Very noisy and kept being woken up! Better windows? For a bed for the night it was just that.

8/10 Bra

Kathryn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never saw a member of staff once we checked in, not even when we left. They now don't serve breakfast which was disappointing. No parking although street parking available for2 hours

8/10 Bra

johan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
hotel bien placé mais pas de petit déjeuner
mon séjour était positif

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel.
Nice hotel. Close to public transport and walking distance to the 02.