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Recensioner av The Kings Head Hotel

4 out of 5
The Kings Head Hotel
214 High Street, Acton, London, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 194 av 460 recensioner" "
8 - Bra i betyg. 164 av 460 recensioner" "
6 - Okej i betyg. 52 av 460 recensioner" "
4 - Dåligt i betyg. 23 av 460 recensioner" "
2 - Väldigt dåligt i betyg. 27 av 460 recensioner" "

8,8/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från The Kings Head Hotel and Pub Team 8 nov. 2019
Dear Guest, thank you very much for taking the time to review your stay at our hotel. We are so glad to hear that you were satisfied with all the services that we provide and had an enjoyable experience. We look forward to welcoming you back soon at our hotel. Best regards.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super bra service, bra städning, värt den lilla promenaden till närmaste underground station, ca 10 min
Bodde här 5 nätter i oktober 2019
Svar från The Kings Head Hotel and Pub Team 6 nov. 2019
Dear Guest, we are thrilled to notice that you rated our hotel with the highest grade. We appreciate your positive comments about the hotel cleanliness, as well as staff services. We hope to welcome you back soon at The Kings Head Hotel. Kind regards.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Jag gillade att hotellet var rent och hade en skön säng.
Bodde här 3 nätter i maj 2019

8/10 Bra

Kenth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Grym personal.
En kort weekendresa. Bra förbindelser med buss o tåg. Personalen grymt bra på Kings Head. Kenth
Bodde här 4 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2019

8/10 Bra

Djara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great and great value
Very service-minded with focus on retaining customers. Very clean room and quite spacious, while the location is a nice change from more busy parts of London. A low price for what you get.
Bodde här 2 nätter i september 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2017

8/10 Bra

Ida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht hotell med närliggande förbindelser
Vi trivdes toppen här, mycket fräscht hotell med trevlig personal. En sån sak som usb uttag för att kunna ladda mobilen då inte våra eluttag passar i england! Toppen

2/10 Väldigt dåligt

LAILAH

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The elevator wasn’t working the door to my room had an issue so the had to keep going up and down the stairs trying different cards!
Bodde här 2 nätter i april 2024

4/10 Dåligt

pooja

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My deposit refund hasn’t been deposited as promised
Bodde här 2 nätter i mars 2024

8/10 Bra

Margaret

Reste med familjen
Gillade: Renlighet och personal och service
After reading the reviews i was expecting the worst. However was pleasantly surprised. The room was clean. The shower was great. Bed was clean and comfortable. Would have liked a room with a window as the room was quite hot. The lamps didn't have bulbs but there was plenty of light. The tv worked fine and the room had tea and coffee. Extra milk was given on request. Staff were very polite and helpful. We didn't eat or drink in the hotel, didn't even ask about food, so can't comment, just choose to go out. Didn't even see anyone drinking in the bar area. We ate in a lovely pizza shop just across the road. Felt comfortable in the area, although didn't go far, didn't need to. Did have a great sleep. We only stayed overnight to attend the tv studio in Shepherd's Bush and, it was perfect for this, but would have been happy to stay longer. Great value for money.
Bodde här 1 natt i april 2024

4/10 Dåligt

Amirhossein

Gillade inte: Personal och service
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Christopher

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Jasminn

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The room was filthy and there were signs that said no smoking yet the rooms smelled of smoke. The elevators didn’t work I had a lot of luggage and my room was on the second floor. There was a lady feeding what looked like a thousand birds in my window. Very bad experience. Don’t book because there are no refunds
Bodde här 2 nätter i mars 2024

8/10 Bra

Malaika

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Kevin

Bodde här 1 natt i januari 2024

4/10 Dåligt

Richard

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Disappointing, parking not available
Disappointing, advertised customer parking available but this is not part of the booking. You have to park in a nearby Morrisons and we were lucky to have a spot available to us as they were very limited and cost an extra £12 for overnight. Lift was broken. Room was unclean, hairs on the bed and the toilet was still soiled from previous use. Kettle had stale water still inside it, there was masking tape left from where paint touch ups had been carried out. Damp on the ceiling in the corner and the mirror in the bathroom was loose against the wall and didn't stay up. Staff were polite enough but they weren't around when we got back to the room so we didn't feel any use in raising the concerns we had over cleanliness. We slept well despite the noise from outside and left fairly early in the morning. Potential for a lovely hotel but overall felt a little neglected.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jane

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and comfy
The staff here are very easy going and pleasant and the hotel is clean and peaceful. I’ve stayed here before and it suits my needs very well - I’m not a tube user but here’s lots of buses and overground nearby and Westfield is 15 mins by bus so it all works
Bodde här 4 nätter i januari 2024

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Mt

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not recommended
Very disappointing stay to many things went wrong dirty room and people walking into the room. Already mentioned on a previous review. No message from management no apology nothing very poor
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Adrian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A really good hotel.
The hotel room was really good. Newly done to a high standard. Bathroom is small but very nice and modern - and very clean. Comfy bed with decent pillows. Good air con and adjustable lights. Friendly 24 hour reception. I highly recommend.
Bodde här 1 natt i november 2023

4/10 Dåligt

Mt

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing
Unfortunately the room was not prepared on arrival the bed was slept in and the toilet was visually used with stains. Told reception and the receptionist tried her best to rectify. Emailed the management but zero response. Still staying at the hotel as booked for the week for my son and he had a strange man walk into the room to do a bed inventory check. This is not on as my son is working nights and we requested no one go in the room in the day. Following the mattress check the bed was left unmade and messy it’s just rude and so so unprofessional. My advice is it’s a nice looking hotel but clearly not run or managed very well.
Bodde här 1 natt i december 2023

8/10 Bra

Steven

Bodde här 5 nätter i november 2023

8/10 Bra

Carl

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

C

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Probably best to avoid
Laundry bags in corridor. The ad said parking but no parking in the vicinity. The manager tried to pretend their was parking which is really strange. No trade in empty pub with no atmosphere I will never stay in Acton again . Run down area with lots of people. Frankly did not feel very safe
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Morgan

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
J’ai séjour du 2 novembre 2023 au 6 novembre 2023. Nous sommes arrivés en soirée. Nous avons appris que la cuisine était hors service donc pas de breakfast possible. L’ascenseur pas disponible non plus. Nous sommes arrivés dans les chambres. Degeulasse ! Une honte de laisser les gens dormir dans des chambres pareilles. (Voir photos) Nous avons changé de chambre le lendemain mais tjrs le même problème. Expédia ne nous a pas aide non plus. Des sans abris étaient près de l’hôtel tous les soirs. Pas bien dormi. Le lit était très dure. Enfin en vrai cauchemar cet hôtel.
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Jane

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well kept hotel nice staff
Friendly place to stay, well kept.
Bodde här 2 nätter i oktober 2023

6/10 Okej

Lorrah, Danville

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The lift was not working 'that day' but it appears it has never been working. We had to climb 6 sets of stairs to get to the 3rd floor. All 3 of us had 2 pieces of luggage. Staff at check in was messaging on her phone and didn't acknowledge us for a few moments. When checking out there was a floor in the attached bar. Sink, towel rack and misc broken in our room. Only staying for 2 night or would have left.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mattress is really damp and concaved. Room is really, really small with no window. Elevator is broken. I have no idea why this is ranked a 4-star hotel.
Bodde här 4 nätter i oktober 2023

8/10 Bra

Lisa

Bodde här 2 nätter i oktober 2023

6/10 Okej

Bernard

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
I liked the bar. Pictures did not look like the actual room
Bodde här 2 nätter i september 2023

8/10 Bra

Blaine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was friendly and helpful. Street noise is an issue as the original windows need repair.
Bodde här 3 nätter i september 2023

6/10 Okej

Carolin

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Teilweise defekte Elektronik (Klima, Heizung) teilweise defekte Armaturen im Bad, Aufzug war defekt Umgebung sehr laut Fenster unzureichend schallisoliert
Bodde här 4 nätter i september 2023

2/10 Väldigt dåligt

Ayesha

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

8/10 Bra

Lewis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very helpful.
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Lindsay

Affärsresenär
Do not stay in room 108
Despite staying here before and being pleasantly surprised, my second visit will be my last. Under my window was a congregation of homeless people who were noisy all night, to the point I am wiring this at 4.05 am ! I first complained at 11.30 then again at 3.30 but told there was no other rooms available … this does appear to be a recurring issues according to other reviews … I’m not sure how many rooms it impacts but it is really disruptive.
Bodde här 1 natt i september 2023

8/10 Bra

ANDREW

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

8/10 Bra

Juha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023

8/10 Bra

M A

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and in the busy area
Bodde här 1 natt i september 2023

8/10 Bra

Tim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

6/10 Okej

Miss J

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
This is a comfortable 4 star small hotel ideal for a getaway overnight break. Check out is 11am. As I opened my door to leave the maid banged on the door asking me to vacate. This is very bad. Ok for a flop house or a 2 star but this is not the way you treat customers.
Bodde här 1 natt i september 2023

6/10 Okej

RADHIKA

Bodde här 1 natt i augusti 2023

6/10 Okej

Maria Eugenia

Gillade: Personal och service
The room was comfortable and I guess good for the price, but the neighbourhood is a little bit sketchy, especially at night.
Bodde här 1 natt i augusti 2023

8/10 Bra

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Hotel within Pub and nearby amenities!
Excellent room facilities, high end spec design and huge comfortable queen bed with extra pillows. Room was well lit but too many illuminated switches. Excellent mini fridge. The decor was modern and inviting. The space was limited though with very little wardrobe space too. The bathroom was compact and narrow but had bathtub and waterfall shower and handheld shower attachment. TV remote was not working properly. The room was clean and tidy throughout. Very impressed with this hotel above a pub, many are disappointing but not this one. The location was superb with a Morrisons next to it and well serviced by frequent buses which was very advantageous. Lots of cafes and shops nearby and area was safe.
Bodde här 1 natt i augusti 2023

6/10 Okej

Mark

Gillade: Renlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Jameelah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My boyfriend and I stayed here before a flight into Heathrow and we were pleasantly surprised with the hotel - it's a little gem in Acton. Parking is good after 5:30/6pm. Check in was easy & the front desk staff were very friendly. The rooms were more high tech than we expected and we absolutely loved the stay. The fridge was a great little addition! The only downside was that our bed was two singles squished together, but otherwise, it was good enough for one night! Sheets and bedding were clean. Loved the warm underfloor heating in the bedroom and all the different light controls. Clean bathroom and hotels. 9/10. Thank you!
Bodde här 1 natt i augusti 2023

8/10 Bra

Rohan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The friendly staff and customer service was top Tier and I will be coming back soon for another stay, thank you.
Bodde här 1 natt i augusti 2023

8/10 Bra

Matthew

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I just don't recognise the poor reviews - aside from a delay getting into the room, the hotel was very nice. Clean and quiet with a comfy bed and modern facilities. The room is off a very high standard and we had a good experience and I would stay again
Bodde här 1 natt i augusti 2023