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Recensioner av The Prime London Hotel

3.5 out of 5
The Prime London Hotel
9 Knaresborough Place, London, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 59 av 86 recensioner" "
8 - Bra i betyg. 18 av 86 recensioner" "
6 - Okej i betyg. 5 av 86 recensioner" "
4 - Dåligt i betyg. 1 av 86 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 86 recensioner" "

9,6/10

Renlighet

9,8/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mikenzi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, really friendly and helpful staff
Bodde här 2 nätter i april 2024

8/10 Bra

Katherine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was incredibly accommodating! The bathroom needed two things: more shelves for guests to use and a safety bar in the bathtub/shower for holding while getting in and out of tub.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Glenda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed staying here. The people who work there were all fabulous. They were friendly & very conscientious. The only snag at all is that their WiFi was very weak. It would look connected & even showed all the bars, yet nothing would load. I was visiting for leisure, so that really didn’t bother me too much. However, if you’re on business or need WiFi for any reason, this might not be the place for you. I was on the 3rd floor…perhaps it works better on other floors? But overall, I was very pleased & will definitely stay there again.
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Jesus

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property located on a quiet street. Charming London architecture. Just the way you want the place you are staying in London to look. Clean modern room with coffee and tea and water bottles. Comfortable bed and quiet at night. This will be our go to on any future trips to London.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Fadi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
J’ai beaucoup aimer pour un voyage a Londres j’ai trouvé sa super

10/10 Fantastiskt

Lijun

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Debra, Winnsboro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved this hotel. Small, boutique hotel. Very friendly and helpful. Room comfortable. Half shower door is always tricky for me. Can’t figure out how not to get the floor wet. The tub was a little slippery. Great location near restaurants and Earl Court train station. Staying there again in December.
Bodde här 4 nätter i september 2023

8/10 Bra

Patrick

Bodde här 2 nätter i oktober 2023

8/10 Bra

Tim

Bodde här 1 natt i september 2023

8/10 Bra

yasmine s solide

Bodde här 6 nätter i augusti 2023

6/10 Okej

Shao Ze

Gillade: Personal och service och bekvämligheter
The room is very small and facing the street which means your privacy can be impended at times. I have literally no room to move around after placing my small carry on and a bag pack in the room. Location is great though with Earl’s Court station steps away from the property.
Bodde här 1 natt i augusti 2023
Svar från The Prime London Hotel Management 22 sep. 2023
Dear Ms. Shao Ze, We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,The Prime London Hotel Management

10/10 Fantastiskt

Max

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So far the best hotel I have stayed in, if you don't want to spend too much money! Everything was perfect!!
Bodde här 1 natt i augusti 2023
Svar från The Prime London Hotel Team 22 sep. 2023
Dear Max,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,The Prime London Hotel Team

10/10 Fantastiskt

Howard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and large room with great customer service. No frills but comfortable bed, big bathtub, centrally located in a lively neighborhood.
Bodde här 5 nätter i juli 2023
Svar från The Prime London Hotel Management 22 sep. 2023
Dear Mr. Howard,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,The Prime London Hotel Management

10/10 Fantastiskt

MahfCo

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great time at the property and the staff were extremely nice.
Bodde här 1 natt i juli 2023
Svar från Nelson Marcelino, General Manager 12 juli 2023
Dear valued guestWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

EDWARD ANTHONY

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel team was very helpful...
Bodde här 6 nätter i juni 2023
Svar från Nelson Marcelino, General Manager 18 juli 2023
Dear EdwardWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

6/10 Okej

Alison

Bodde här 2 nätter i juni 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear AlisonWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff, great location
Friendly staff, great location, nice little boutique hotel. Wifi was an issue - it didn’t work half the time.
Bodde här 4 nätter i juni 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear guestWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Karin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente ubicación tanto para metro como autobús. La estación de metro cercana es muy tranquila y fácil de entender. Me agrado que tenian fruta en el front desk para los huéspedes. Lo único que no me gusto fue que la habitación tenía poca ventilación y muchas veces no se secaban las toallas.
Bodde här 4 nätter i juni 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear KarinWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable and convenient. Would stay here again. Helpful, kind staff.
Bodde här 3 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear SandraWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear SandraWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Rahul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear RahulWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 Bra

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was convenient, quiet (mostly) and in an area that was easy to get in & out of. It was on a quiet side street and not on a main route.
Bodde här 3 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear ChristopherWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

2/10 Väldigt dåligt

Bettina Sylvia, Erdmannhausen

Bodde här 4 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear BettinaFirst and foremost, we would like to thank you for choosing The Prime Hotel for your stay in London. We are deeply sorry to hear that you werent satisfied with your stay at all, which does by no means reflect our usual service level and is contradictory to our records. We do normally pride ourselves on providing an excellent service and we apologize that you did not feel this was received with our service standards. We would appreciate your return to our hotel so please let me know on your next visit to London and we will make all necessary arrangements.Warm regards,

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved our stay would stay again
Bodde här 3 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear JenniferWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

mona, Mississauga

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had the pleasure of staying at the Prime Hotel in London for 4 night this month. It is a quaint little spot that is so conveniently situated, with respect to the Earl's Court Underground , as well as any amenities one might need.Our room was lovely and the bed was especially comfortable. The staff were very kind and amiable, and there was the advantage of housekeeping which was a bonus. We will recommend the prime to all of our friends and family.
Bodde här 4 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear MonaWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Montse

Affärsresenär
Excellent hotel and great location
Excellent! I will go back for sure!
Bodde här 1 natt i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear MontseWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Jessica

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear JessicaWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 Bra

RoseAnn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The customer service was stellar and the room was well-appointed but it was TINY! I knew by selecting an ‘extra-large Twin’ that we were taking our chances but we could hardly turn around in the room. There was also a lot space taken up by a wardrobe and mini-fridge.
Bodde här 3 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear RoseAnnWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Sun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff, no frills, clean room, very reasonable price.
Bodde här 4 nätter i april 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear SunWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Nicholas

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly, professional, home like environment! My wife and I enjoyed two weeks in this lovely location.
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear NicholasWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Rita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is a wonderful hotel with a very service oriented front desk. Ana-Maria genuinely wants you to enjoy your stay. The hotel is conveniently located. So far, I’ve walked to the National History Museum, Harrods, Hyde Park and Holland Park. Also, the train station is literally one city block away. 👍
Bodde här 3 nätter i maj 2023
Svar från Nelson Marcelino, General Manager 28 juni 2023
Dear RitaWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 Bra

Jennifer

Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Kanize

Bodde här 1 natt i mars 2023
Svar från Nelson Marcelino, General Manager 14 apr. 2023
Dear Kanize, We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.

10/10 Fantastiskt

Sue

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely and friendly staff
Everyone was very helpful and friendly and couldn’t have done more for you
Bodde här 1 natt i mars 2023
Svar från Nelson Marcelino, General Manager 18 mars 2023
Dear Sue,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 Bra

Gustavo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff
Pros - Cleaness - Walking distance (5 min) to a zone 2 tube station - Very friendly staff - Near to Hyde Park Cons - Isolation is not a strenght (if you have trouble to sleep, you might be bothered with street noise and brightness from windows not 100% covered by courtains) I have stayed in several places in London. This is an above average place for the city.
Bodde här 2 nätter i februari 2023
Svar från Nelson Marcelino, General Manager 18 mars 2023
Dear Gustavo,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Lloyd

Bodde här 1 natt i februari 2023
Svar från Nelson Marcelino, General Manager 18 mars 2023
Dear Lloyd,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect for 1
I opted for the small double, but the room was practically the size of the bed with very little room. Saying that they had included some nice amenities like a fridge and a lovely bath and shower. There was no stool for the desk so had to use the luggage rack. Suggested a folding stool and shelf next to bed and then would have been ideal. Lovely staff, very clean and quiet. Everything worked as expected and would stay again.
Bodde här 1 natt i januari 2023
Svar från Nelson Marcelino, General Manager 28 jan. 2023
Dear guest, Thank you for taking the time to review your stay with us, and thank you for your honest words. We will definitely take your advise into consideration in order to improve our service and guest satisfaction. Warm regards,

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room very small, you can reach everything from your bed, but comfortable
Bodde här 2 nätter i januari 2023
Svar från Nelson Marcelino, General Manager 21 jan. 2023
Dear Guest,Thank you for taking the time to review your stay with us.He hope to see you again soon.Warm regards,

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Bodde här 6 nätter i januari 2023
Svar från Nelson Marcelino, General Manager 21 jan. 2023
Dear Guest,Thank you for taking the time to review your stay with us.He hope to see you again soon.Warm regards,

10/10 Fantastiskt

Roger

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mooie, nette kamer. Goede ligging. Volgens mijn dochter de beste douche ooit!!
Svar från Nelson Marcelino, General Manager 21 jan. 2023
Dear Roger, Thank you for taking the time to review your stay with us, and thank you for your kind words.We hope to see you again in your next visit to London.Warm regards,

8/10 Bra

Dimitrije Viktor

Bodde här 2 nätter i januari 2023
Svar från Nelson Marcelino, General Manager 9 jan. 2023
Dear Dimitrije, Thank you very much for this kind review. We are delighted that you enjoyed your stay with us.Warm regards,

10/10 Fantastiskt

Mark C

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i december 2022
Svar från Nelson Marcelino, General Manager 9 jan. 2023
Dear Mark, Thank you very much for this kind review. We are delighted that you enjoyed your stay with us.Warm regards,

10/10 Fantastiskt

Magin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Stay
Very Good Stay
Bodde här 2 nätter i december 2022
Svar från Nelson Marcelino, General Manager 5 jan. 2023
Dear Magin,Thank you very much for this kind review. We are delighted that you enjoyed your stay with us.Hope to see again in your next visit to London.Warm regards,

6/10 Okej

Kathryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Mona

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good!
Not a big, fancy hotell, but great staff, very friendly and helpful. Had a good sized room, everything was clean and the beds were comfy. Great value for money! Recommended!
Bodde här 2 nätter i december 2022
Svar från Nelson Marcelino, General Manager 24 dec. 2022
Dear Mona, We would like to thank you for taking time to provide your feedback. We are delighted to learn you enjoyed your stay and would recommend us. We'd be very happy if you decided to come for another stay with us.Warm regards,

4/10 Dåligt

Renee

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Bed is extremely uncomfortable. Room and hallways are so tiny. It’s for older people looking for quiet.
Bodde här 3 nätter i december 2022
Svar från Nelson Marcelino, General Manager 24 dec. 2022
Dear Renee,Thank you for your honest review, we appreciate your feedback since we’re always striving to exceed expectations and we’re disappointed we failed to meet yours. Worry not, as we are just getting started, and we’ll have perfected every service detail on your next visit. We hope to welcome you again in the future.

10/10 Fantastiskt

Jared

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Deal, Great Location, Nice Room
What a deal! The rooms are a tad small, but I was solo and it wasn't a big deal for me. The bathroom was good size. It's right down the street from the Tube and there are several decent pubs and restaurants nearby.
Bodde här 3 nätter i november 2022
Svar från Nelson Marcelino, General Manager 24 dec. 2022
Dear Jared,Thank you for taking the time to write your opinion about The Prime London Hotel. I am really contented to hear from you that you had a great experience at our hotel. We try to make all our guests happy and comfortable during their stay and enjoy the atmosphere of being relaxed. We will be very pleased if you come and visit us again very shortly, we hope to see you very soon.Warm regards,

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location excellent. Very clean and everything in working order. Very helpful staff
Bodde här 4 nätter i december 2022
Svar från Nelson Marcelino, General Manager 24 dec. 2022
Dear James,We would like to thank you for taking time to provide your feedback. We are delighted to know you enjoyed your stay with us.Hope to see you again in your next visit to London.Warm regards,

2/10 Väldigt dåligt

Emile

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Extremely small room, not worth the price .
Svar från Nelson Marcelino, General Manager 9 dec. 2022
Dear Emile,Thanks for taking the time to review your stay at our hotel.We are sorry to hear that you were not entirely satisfied with your room; we do offer a variety of room types and sizes and our team members are always available to assist in finding a room that perfectly suits your requirements; please do not hesitate in letting us know of any preference for your next stay.We would be delighted to welcome you back on another occasion.Warm regards,

6/10 Okej

Chloe

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Nelson Marcelino, General Manager 9 dec. 2022
Dear Chloe, we appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,