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Recensioner av Urban Stay Shard View Apartments

4 out of 5
Urban Stay Shard View Apartments
19 St. Mary-at-Hill, London, England

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 4 av 13 recensioner" "
8 - Bra i betyg. 4 av 13 recensioner" "
6 - Okej i betyg. 2 av 13 recensioner" "
4 - Dåligt i betyg. 2 av 13 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 13 recensioner" "

7,6/10

Renlighet

7,6/10

Personal och service

8,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Carl

Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

peter

Bodde här 4 nätter i december 2023

6/10 Okej

Daniel

Reste i grupp
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Poor customer service!! Negative marks!!
Although not a bad looking place. When the roof started leaking, I called the emergency line 8 times!! 8!! No response until I told them that there was so much water coming in that by morning they wouldn’t have a place left to rent!! Breakers were popping! No lights in the kitchen! Water pouring in from the ceiling fixtures! Above us alarms were going off like world war 3!!! Still not a text or phone call! NOTHING!!
I needed pots to catch about three gallons of water over 2 days!!
Water all over the kitchen in huge puddles!
Water from the fire alarm! That shorted out too!
Water running down the ceiling and back of cabinets! No call back or response from the company!
Bodde här 6 nätter i september 2023

8/10 Bra

Pål D.

Bodde här 7 nätter i juli 2023

10/10 Fantastiskt

ANAMIKA

Reste med familj och småbarn, Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I traveled to London in February for a business along with my family (husband and daughter). It was a wonderful stay. The property is good. It is cleaned with all the amenities available. No disturbance from the owner. They might block 25k per person as security in case you damage the property however we received the full refund as no damage was done. Facilities - Indian restaurant is available nearby - Rajasthan (We use to have our lunch and dinner here, highly recommended) and few other within 1 km range London Bridge in 200 m radius Tesco and Amazon fresh - Incase of grocery Tube train - Monument (300 m walk from Apartment) Overall a wonderful stay, we loved it.

4/10 Dåligt

OMAR

Bodde här 6 nätter i maj 2023

8/10 Bra

SAMEER

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent location and very clean. Needs good pillows and more cupboard space. Even though I made the reservation through Expedia 30 days a head, it was very annoying to ask me one day before arrival for a deposit that needs to be paid in order to send arrival information, which was not required !

2/10 Väldigt dåligt

Bryan

Affärsresenär
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i april 2021

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i december 2018

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
This apartment hotel is right on a busy street. Since the unit is not air conditioned, traffic noise is constant and unrelenting. Urban View is under professional management but staff were not courteous or helpful during checkout. Check in was pleasant, but staff did not allow early check in. Although I was told early check in was not an option, I did not get a 30-minute extension of my checkout when I requested it. Cleaning person came promptly at 10.59 AM. I wouldn't recommend this to a friend. Much better options at the same price.
Bodde här 7 nätter i juli 2018
Svar från Felix 18 aug. 2018
You can see on the map that this block is on a busy street, but there are sound proof windows. Of course during the hot streak in London, and with no air conditioning, I understand it can be a problem. We do not advertise the property as having air conditioning though. Early check-in is subject to availability and in your case, it wasn't available as we had guests departing at 11am. I'm sorry that this was an issue for you.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location - extremely responsive staff
Was staying in town for a work event and this place was across the street. Awesome views, close to a lot of things and excellent setup with everything you need for a “home away from home”.
Bodde här 7 nätter i mars 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location, easy check-in, friendly staff, spacious apartment - we're very happy with our stay and highly recommending...
Bodde här 4 nätter i mars 2018
Svar från Felix 19 mars 2018
Thank you very much, you are welcome again anytime!

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 6 nätter i februari 2018
Svar från Felix 8 mars 2018
I hope you enjoyed your stay with Urban Stay London!