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Recensioner av Best Western Plus Carriage Inn

3.5 out of 5
Best Western Plus Carriage Inn
5525 Sepulveda Blvd, Van Nuys, CA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 597 av 1113 recensioner" "
8 - Bra i betyg. 294 av 1113 recensioner" "
6 - Okej i betyg. 114 av 1113 recensioner" "
4 - Dåligt i betyg. 57 av 1113 recensioner" "
2 - Väldigt dåligt i betyg. 51 av 1113 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Michael

Nice rooms, clean sheets
Bodde här 1 natt i maj 2024
Svar från Front Office Supervisor 14 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Arnold

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place is very quiet and parking is easy
Bodde här 1 natt i maj 2024
Svar från Front Office Supervisor 14 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

6/10 Okej

Barbara

Reste med familjen
Unfortunately, unknowingly selected a room next to the street where there was a lot of noisy traffic and the guests in the next room were able to be heard in the middle of the night. No tissue and the soap dispenser for body wash did not work properly.
Bodde här 2 nätter i maj 2024
Svar från Front Office Supervisor 14 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

6/10 Okej

Cinthya

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i maj 2024
Svar från Front Office Supervisor 14 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Karina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Front Office Supervisor 14 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

8/10 Bra

Patti

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice to have a restaurant on site.
Bodde här 2 nätter i maj 2024
Svar från Front Office Manager 11 maj 2024
Patti-Thank you for taking the time to rate and review you recent stay with us. You're feedback is greatly appreciated and valued.

4/10 Dåligt

BARBARA, CARLSBAD

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff was rude and unfriendly, they charge to park your car $12 This is a motel. Way to much $ for what you get
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 11 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Elvis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a good time and no issues.
Bodde här 4 nätter i april 2024
Svar från Front Office Supervisor 10 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

4/10 Dåligt

Jordan

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I usually have a good stay here but the environment was rather noisy and there was a sign that said they protect their hotel workers by giving them the ability to use the panic button. Even if that is true, why was that sign in my room. Weird.
Svar från Front Office Supervisor 9 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Joanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Front Office Supervisor 9 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
As always a very pleasant place to stay.
Bodde här 3 nätter i april 2024
Svar från Front Office Supervisor 8 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Brenna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Front Office Supervisor 8 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good room, Denny's on site and excellent hot tub
Bodde här 5 nätter i april 2024
Svar från Front Desk Supervisor 5 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Esther

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me encanto no tengo palabras super feliz
Bodde här 1 natt i maj 2024
Svar från Front Desk Supervisor 5 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fantastiskt

Zuany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quick check in and staff was nice
Bodde här 1 natt i maj 2024
Svar från Front Desk Supervisor 4 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Marissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was well staffed and there was always multiple staff caring for the property. Great to see that this facility is well managed and cared for!
Bodde här 3 nätter i april 2024
Svar från Front Office Supervisor 2 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

6/10 Okej

Raegen

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
It was a noisy. All staff were friendly.
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 1 maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Mariano

Gillade: Renlighet, personal och service och boendets skick och faciliteter
First
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 30 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Saul

Reste med sin partner
Gillade: Renlighet och personal och service
Everything I like
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 30 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4/10 Dåligt

Leila

Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
No bbqs and dooggie baags ripped in half. My room was located by the Freeway.
Bodde här 4 nätter i april 2024
Svar från Management 30 apr. 2024
Hello Leila, our location does not advertise BBQs and we do apologize for the doggie bags. I will take a look at them. Thank you for bringing that to our attention.

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy limpio
Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 30 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Alejandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Extremely Clean
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 30 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

2/10 Väldigt dåligt

Alfonso

Reste med sin partner
Más o menos
Bodde här 1 natt i april 2024
Svar från Front Office Manager 28 apr. 2024
Alfonso-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were not happy with your stay.

10/10 Fantastiskt

Kristyan, North Las Vegas

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 26 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4/10 Dåligt

Brooke

Affärsresenär
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room next to me is banging on the walls and loud. Kids running up and down hallways.
Bodde här 1 natt i april 2024
Svar från Management 23 apr. 2024
Its best to contact the Front Desk that way we can tell the guest be mindful or offer a room change. We apologize for the inconvenience.

8/10 Bra

Susanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verkehrstechnisch gut gelegen mit ausreichend Parkplätzen. Leider funktionierten Waschmaschine und Trockner nicht richtig, so dass unsere Wäsche weder sauber gewaschen wurde noch anschließend trocken aus dem Trockner kam. Das ganze investierte Geld futsch und nasse Wäsche von 4 Personen, super. Ersatz bzw. Abhilfe wurde seitens des Hotels nicht angeboten.
Bodde här 2 nätter i april 2024
Svar från Front Office Manager 22 apr. 2024
Susannne-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry for the problem you experienced with the washer and/or dryer.

10/10 Fantastiskt

Davina

Gillade: Renlighet och personal och service
Cool
Bodde här 2 nätter i april 2024
Svar från Front Desk Supervisor 22 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Bradley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this place!
Bodde här 5 nätter i mars 2024
Svar från Front Desk Supervisor 21 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Oleg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay
Bodde här 2 nätter i april 2024
Svar från Front Office Manager 17 apr. 2024
Oleg-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

6/10 Okej

Anabel

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
We checked in late at night and the gentleman at the desk 4/15/24 at 11pm was very rude and racist by clearly expressing different treatment towards us and his current customers plus took approximately 15min to check in
Bodde här 1 natt i april 2024
Svar från Front Office Manager 17 apr. 2024
Anabel-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were not happy with the service given upon check in . We will work hard to fix the issues.

10/10 Fantastiskt

Andrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Front Office Manager 13 apr. 2024
Andrey-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Bostjan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 12 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Brenda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great stat! And pet friendly!
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 11 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Keith

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good sized rooms. Clean and well maintained. Handy location for freeway and very good base for LA visit ( Hollywood, Universal, Venice, Mulholland etc). Plenty of parking. This was our 2nd visit and we will use again when next in LA area. Dining limited as only option is Denny's. No other restaurants within walking distance but plenty if you are willing to drive a short distance. I would recommend this hotel.
Bodde här 5 nätter i mars 2024
Svar från Front Office Supervisor 10 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Viridiana

Gillade: Renlighet och boendets skick och faciliteter
….
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 9 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Norbert

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Extremely well kept and updated. Great value for money!
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 8 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Scarlette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Front Office Supervisor 8 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Randa

Bodde här 2 nätter i februari 2024
Svar från Front Office Supervisor 8 apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Lamarcus

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stay
Bodde här 2 nätter i februari 2024
Svar från Front Office Manager 6 apr. 2024
Lamarcus-Thank You for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Brian

Bodde här 1 natt i april 2024
Svar från Front Office Supervisor 24 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4/10 Dåligt

Paul

Bodde här 3 nätter i mars 2024
Svar från Front Office Supervisor 23 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Beds were not firm. Rooms are a bit small
Bodde här 2 nätter i mars 2024
Svar från Front Office Manager 5 apr. 2024
Matthew-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Juliana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Office Manager 5 apr. 2024
Juliana-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Howard

Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 22 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Reveca

Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 20 apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

CLAUDIA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean, plenty of parking, rooms were cleaned every day we were there, loved the 2 separate sinks in the bathroom, nice big towels. area was nice, they had a Denny's next door for breakfast, which made it convenient for us. Staff was extremely attentive, pool area looked nice but it was to cold so we didnt get to use, a separate jacuzzi which we also didn't use because it rained. but overall this hotel is one of the nice ones. will most def come back....
Bodde här 3 nätter i mars 2024
Svar från Front Office Supervisor 29 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

6/10 Okej

Jesus De Los

Reste med familjen
They charge for parking each day of the stay
Bodde här 2 nätter i mars 2024
Svar från Front Office Supervisor 29 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Chris

Bodde här 1 natt i mars 2024
Svar från Front Office Manager 17 apr. 2024
Chris-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fantastiskt

Noah

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 29 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Bra

William, Sherman Oaks

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Have been going to this property for years and this is the first time I had to pay $12 for parking. On top of that I was charged $1.68 for taxes and fees on the parking! Total being $13.68
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 27 mars 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.