The staff at the hotel were very kind and very helpful. Upon first glance at the room, we knew we would not be able to stay the night. There were cigarette burns in the bedding and the room smelled like cigarettes. The towels in the bathroom were visibly dirty, but the bathroom was the cleanest part of the room. The staff offered to show us other rooms that were available, but we did not feel safe in the area regardless. I don't want to takeaway from the staff who helped us. They were great and understanding when we checked out 10minutes after checking in.