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Recensioner av Coast Anabelle Hotel

3.5 out of 5
Coast Anabelle Hotel
2011 W Olive Ave, Burbank, CA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 713 av 1003 recensioner" "
8 - Bra i betyg. 188 av 1003 recensioner" "
6 - Okej i betyg. 55 av 1003 recensioner" "
4 - Dåligt i betyg. 22 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 1003 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anders

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great impression, great stay
Perfect hotel, convenient in itself and conveniently located to the vairous film studios (where we had meetings) and their amusement parks (which we saw others take the hotel shuttle to). Room was clean, large and nice. Would stay here again.
Bodde här 2 nätter i september 2019
Svar från Front Office Manager 24 sep. 2019
Thank you for your feedback. We look forward to welcome you back to Burbank in the future.

10/10 Fantastiskt

Caitlin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Bistro was great. The shuttle service was very helpful and always on time. The atmosphere seemed busy but it wasn’t intrusive, rather it seemed homey.
Bodde här 2 nätter i maj 2024
Svar från Hotel Management 22 maj 2024
Thank you for your 5-star review! We're delighted you enjoyed the Olive's bistro, found our shuttle service helpful, and felt at home in our bustling yet cozy atmosphere. We look forward to welcoming you back soon!

8/10 Bra

Shantelle, Saint Petersburg

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The towels are made from a polyester. Makes drying off after a shower difficult. Upgrading to cotton towels would be an improvement. Other than that, the room seemed clean, nice cotton bedding and loved having Starbucks in the room. Overall, it was a pretty good stay.
Bodde här 3 nätter i maj 2024
Svar från Hotel Management 16 maj 2024
Thank you for sharing your feedback with us. We appreciate your suggestion regarding the towels and will certainly take it into consideration for future improvements. We are glad to hear that you found the room clean, enjoyed the cotton bedding, and liked having Starbucks in the room. We hope to welcome you back for another pleasant stay soon.

10/10 Fantastiskt

Franchesca Ramona

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Hotel Management 15 maj 2024
Thank you for the perfect rating, we're glad you enjoyed your stay with us. Looking forward to welcoming you back!

10/10 Fantastiskt

Adam

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super Fantastic place... Everyone was very nice, I highly recommend this place. The cafe on the first floor has great coffee and good food.
Bodde här 4 nätter i maj 2024
Svar från Hotel Management 13 maj 2024
Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to hear that you had a super fantastic experience during your time at our hotel. Your recommendation means a lot to us, and we appreciate your kind words.. We look forward welcoming you back and providing you with another exceptional stay in the future.

10/10 Fantastiskt

Janette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Coast Anabelle was very clean and bright. The restaurant had delicious food. The staff were very welcoming. The rooms were modern and had a good amount of space
Bodde här 1 natt i maj 2024
Svar från Hotel Management 13 maj 2024
Thank you for your review. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.

10/10 Fantastiskt

wanida

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a hidden gem. Beautiful hotel. Very clean. The room was spacious and the beds are very comfortable. All of the staff were very nice. We truly appreciate the free parking and free shuttle. The only thing we did t care for was the air freshener throughout the hotel. It was too strong. We would definitely stay again.
Bodde här 3 nätter i maj 2024
Svar från Hotel Management 13 maj 2024
Thank you for staying with us and for sharing your fantastic feedback! We are thrilled to hear that you found our hotel to be a hidden gem, beautiful, and very clean. We are delighted that you enjoyed the spacious room, comfortable beds, and the friendliness of our staff. Your feedback about the air freshener is appreciated, and we will address this concern to ensure a more comfortable experience for our guests in the future.We are glad that you appreciated our free parking and shuttle service, and we look forward to welcoming you back for another wonderful stay.

6/10 Okej

Wei Han

Reste med familjen
Gillade: Renlighet och personal och service
The staffs are nice, just the hotel is very small and old. There was an old furniture smell when we first got in the room but the smell went away after we opened the window. It’s convenient if you are planning to go to universal studio. Only 12 minutes drive and not much traffic. Porto’s is closed by.
Bodde här 2 nätter i maj 2024
Svar från Hotel Management 8 maj 2024
Thank you for sharing your feedback with us. We appreciate your kind words about our staff and are happy to hear that you found the location convenient for your visit to Universal Studios. We apologize for any inconvenience caused by the size and age of the hotel, as well as the initial smell in the room. We're glad that opening the window helped resolve the issue. It's great to know that you found Porto's nearby. We value your input and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Fantastiskt

Tiffany Eileen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful bathroom. Spacious room, had everything that we needed for our stay. Good location.
Bodde här 3 nätter i maj 2024
Svar från Hotel Management 7 maj 2024
Thank you for your kind word and for your review. We're glad your satisfied with your overall stay, and found everything you needed. Looking forward to welcome you back!

10/10 Fantastiskt

Tami

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Hotal Management 29 apr. 2024
Thank you for your review, we're glad you enjoyed your stay with us.Looking forward for another great stay. Can't wait to welcome you back!

10/10 Fantastiskt

Samantha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved that the parking was easy, check in process was quick. I also love that they have a little snack and beverage area that you can self check out at if you need some room Snacks! Everyone we met from the front desk staff, room cleaners, and the restaurant staff were all amazing and so friendly! They made us feel welcome and loved e had great conversations!
Bodde här 2 nätter i april 2024
Svar från Hotel Management 29 apr. 2024
Thank you for your 5/5 review! It's wonderful to know that that our team member across the hotel, from the front desk to housekeeping to the restaurant (Olive's Bistro), made your stay special with their friendly service and engaging conversations. Your kind words mean a lot to us, and we can't wait to welcome you bsck for another memorable stay!

10/10 Fantastiskt

Hugo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Hotel Manaement 29 apr. 2024
Thank you for your review, we truly appreciate it. Looking forward to welcoming you back!

8/10 Bra

Joselyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Free parking, clean, friendly staff, great location. Not a fan of the $250 deposit charge at check in to be reimbursed 3-4 days after check out. Generally this is just a hold not a charge. Otherwise perfect for us.
Bodde här 3 nätter i april 2024
Svar från Hotel Management 25 apr. 2024
Thank you for your feedback and choosing to stay with us. We appreciate your comments regarding the deposit charge, and we want to clarify that this is a standard practice to ensure the security of our property. Rest assured that it is typically a hold and not a charge, and we apologize for any inconvenience this may have caused.We are glad to hear that overall your stay was perfect, and we hope to welcome you back in the future.

10/10 Fantastiskt

Anya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely hotel which felt very traditionally American. The transport to and from local attractions was amazing and so useful- big perk! The option to use the adjacent hotels facilities was good too. The staff were what made the hotel for us, especially Dennis and Luiz - amazing people.
Bodde här 5 nätter i april 2024
Svar från Hotel Management 24 apr. 2024
Thank you for the perfect rating and for taking the time to share your experience. We're delighted that you had great time with us and it's wonderful to know that Dennis and Luis made such a memorable impact during your visit. Can't wait to welcome you back!

10/10 Fantastiskt

KRISTIN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Burbank location with parking & transportation to local areas such as Universal Studios.
Bodde här 4 nätter i april 2024
Svar från Hotel Management 24 apr. 2024
Thank you for your perfect rating, we truly appreciate it. Looking forward to welcoming you back for another great stay!

2/10 Väldigt dåligt

Alexander

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Coast Anabelle Hotel’s “complimentary” shuttle service abandoned my wife and I at Universal Studios-Hollywood. We had a 4:30pm reservation to leave Universal, however, after being only 2 minutes late to the pick up location, my wife and I had the privilege of watching the shuttle pull away as the driver called and then promptly hung up on me. I called the driver back twice, as he drove away from us, but he did not answer. I called the hotel to explain the precarious situation we were put in, however, the front desk was dismissive. The desk clerk told me to wait for the next shuttle that would arrive an hour later. I explained to the desk clerk that we were left standing in the middle of a parking lot, in 80 degree weather, with no bathroom and was met with incredibly rude resistance. I was told by the desk clerk that it was “too bad” and we “had to wait.” Since it was hot and humid and we had to use the bathroom, I was forced to call an Uber and walk across two parking lots to get picked up. Upon return to the hotel, the front desk clerk would not even acknowledge my wife and I. After demanding an answer, I was finally told to speak to the manager tomorrow “if I insisted.” After waiting the next day to speak with the manager, I was accused of being inconsiderate to the shuttle driver and anyone else who may have been on the shuttle. I asked the manager for a refund for our Uber ride and was told by the manager that I was asking for an outrageous request.
Bodde här 2 nätter i april 2024
Svar från Hotel Management 23 apr. 2024
Thank you for taking the time to share your feedback regarding your recent experience with our complimentary shuttle service. We sincerely apologize for the distress and inconvenience you and your wife experienced at Universal Studios-Hollywood.We understand that waiting in uncomfortable conditions is far from the high standard of service we strive to provide, and it is regrettable that the response you received from our staff did not meet your expectations or our own standards of customer care.Our shuttle service is indeed complimentary and is a popular amenity among our guests. It operates on a strict schedule to accommodate as many guests as possible and to ensure timely arrivals at various destinations. On the day of your reservation, our driver attempted to adhere to the 4:30 PM pick-up time, and due to the tight schedule, which includes a required presence at a different location by 5 PM and the next pick-up at Universal at 5:30 PM, the shuttle had to depart. As per our safety protocol, once our driver begins the route, they are not permitted to use their phone while driving.We did our utmost to communicate the pick-up times and the importance of being on schedule. When we learned that you were not present at the designated time, we attempted to make accommodations by offering the next available shuttle. We understand that this was not the solution you were hoping for and that an hour's wait was not ideal.Again, we apologize for your experience and look forward to the opportunity to restore your confidence in our hotel.

8/10 Bra

Shu-hui

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Hotel Management 24 apr. 2024
Thank you for choosing to stay with us, your rating is greatly appreciated. We look forward to welcoming you back soon for another wonderful stay.

6/10 Okej

Susan Weil

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The noise in the atrium lobby bar was loud and disturbing until 11:30 at night. It easily filtered to my room, which was also also in the atrium area. Definitely a dealbreaker. otherwise, would definitely consider staying there again.
Bodde här 1 natt i april 2024
Svar från Hotel Management 19 apr. 2024
Thank you for sharing your feedback with us. We deeply apologize for the inconvenience caused by the noise from the bar. Your comments are valuable to us, and it's well noted. We appreciate your kind words regarding considering staying with us again, and we assure you that we are dedicated to providing a comfortable and enjoyable experience for all our guests. Thank you for undersatnding, and we look forward to the opportunity to welcome you back.

10/10 Fantastiskt

Frank

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Even though it was on a main road you won't know it. Could have used a mircowave but not a requirement.
Bodde här 3 nätter i april 2024
Svar från Hotel Management 15 apr. 2024
Thank you for your perfect score, we truly appreciate it. Your feedback is well noted,and for us to continually improve so we can make each stay a little better.Looking forward to welcoming you back soon.

10/10 Fantastiskt

Herman

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in. Staff super friendly Ill be staying here again
Bodde här 1 natt i april 2024
Svar från Hotel Management 15 apr. 2024
Than you for choosing to stay with us, we're glad you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes.

8/10 Bra

June

Reste med familjen
Gillade: Renlighet och personal och service
Funny stuff, safe place
Bodde här 4 nätter i april 2024
Svar från Hotel Management 17 apr. 2024
Thank you for your review, we're glad you enjoyed your stay. Can't wait to pass along your kind remarks to our staff, looking forward to welcoming you back!

8/10 Bra

Shawn

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
We chose this hotel due to the close proximity to Universal Studios Hollywood and it truly was a quick 12 minute drive! They offer a free shuttle, which we decided not to take just due to the uncertainty of our plans. The staff were all super friendly and helpful. The only challenge with this hotel is the noise. If you have small children just be aware that the bar downstairs doesn’t close until 10pm, which may interfere with bedtime. All of the rooms are close to the open concept lobby/bar, so you can hear everything from your room. We placed a towel under our door but didn’t help much. One other thing I didn’t love was the lack of extra locks on the hotel room doors. The only lock the room had was the bolt above the handle. Very unusual for a hotel room. Other than that it is a good place if you want to be close to Universal.
Bodde här 2 nätter i april 2024
Svar från Hotel Management 15 apr. 2024
Thank you for choosing to stay wiith us and for taking the time to share your feedback. Your feedback is valuable to us, and we will certainly look into ways to address these concerns to improve the overall guest experience. We hope that despite these challenges you were able to enjoy your time here, and we look forward to welcoming you back in the furture for an even better stay.

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service and very friendly staff
Bodde här 4 nätter i april 2024
Svar från Hotel Management 9 apr. 2024
Thank you for taking time to write this review, we're glad you enjoyed your accommodation. We're very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Fantastiskt

Erin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was spacious, clean and very comfortable. We loved the rain shower, the beautiful windows that opened and the lovely bartender and food.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 8 apr. 2024
Thank you for the fantastic review! It's great to know that you loved the rain shower, the beautiful windows that opened, and had a positive experience with our lovely bartender and delicious food. We aim to provide a memorable experience for all our guests, and we are delighted that we could exceed your expectations. We hope to welcome you back for another amazing stay soon.

10/10 Fantastiskt

Ryan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was spacious, clean and comfortable for our family of 4. The location was perfect as we spent our days at Universal Studios. We’d absolutely stay here again!
Bodde här 2 nätter i april 2024
Svar från Hotel Management 3 apr. 2024
Thank you for your review, we're glad you had a comfortable stay with us. Looking forward to welcome you back soon!

10/10 Fantastiskt

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location!
Bodde här 1 natt i april 2024
Svar från Hotel Management 3 apr. 2024
Thank you for your review! Your perfect rating means a lot to us, and we hope to welcome you back soon for another fantastic stay!

10/10 Fantastiskt

Krystal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 2 apr. 2024
Thank you for your perfect rating and brief but positive feedback! We appreciate your support and hope to welcome you back again in the future for another great stay!

10/10 Fantastiskt

Owen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic staff. Rooms were clean and quite nice. Free shuttle was a huge bonus. Pool in neighbouring hotel not an issue at all. Its a stone throw away. Would definitively recommend.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 1 apr. 2024
Thank you for your wonderful review and perfect rating! We are delighted to hear that you had a fantastic experience with our staff, clean rooms, and the convenience of the free shuttle service. We're glad that the sister property's (Safari inn) pool was easily accessible and not a problem for you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

6/10 Okej

Jennifer

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We had a street side room and our window would not shut all the way. It was extremely noisy and felt a bit unsafe. The faucet leaked and was only hot water in the sink. Rug had a huge stain. We left one night early to get home. Not a fan of this hotel.
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 2 apr. 2024
We are sorry to hear about your dissapointing experience during your stay with us. We regret that you did not inform us about the issues sooner so that we could have had the opportunity to address and resolve them to ensure a more comfortable stay for you. Your feedbackis important to us, and we will use it to improve our services and facilities. We hope you will consider giving us another chance in the future to provide you with more positive experience. Thank you for sharing your concerns withs us.

10/10 Fantastiskt

Kevin Michael

Bodde här 5 nätter i mars 2024
Svar från Hotel Management 22 apr. 2024
Thank you for your review, we truly appreciate it. Looking forward to welcoming you back!

8/10 Bra

June Faye

Bodde här 4 nätter i mars 2024
Svar från Hotel Management 19 apr. 2024
Thank you for choosing to stay with us and for your review. To make your next stay a perfect 5 out of 5, please feel free to share any specific suggestion or areas where we can further improve. Your feedback is invaluable to us, and we are committed to enhancing our services to exceed your expectations. We look forward to hosting you again and providing you with an even more exceptional experience.

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my second time staying here and I loved it again. It is centrally located to a lot of places. I highly recommend.
Bodde här 5 nätter i januari 2024
Svar från Hotel Management 29 mars 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Can’t wait to welcome you back!

10/10 Fantastiskt

Crystal Danita Jones

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome stay! Bed comfortable … Food delicious We are already planning our next stay. Definitely a gem.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 28 mars 2024
Thank you for taking time to write a review, we're glad you enjoyed your accommodations. Our aim is to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Can't wait to welcome you back!

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved being able to visit without having to drive. They picked us up at the train station and they also took us to Universal Studios. Super convenient!
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 28 mars 2024
Thank you for taking a moment to share your experience. We’re pleased to hear that you find our shuttle convenient. Looking forward to welcoming you again soon.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel for the price. Will definitely stay here again next time we are in the area.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 27 mars 2024
Thank you for the kind words and perfect rating! We are delighted to hear that you had a great experience during your stay with us! we look forward to welcoming you back on your next visit to the area.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Management 21 mars 2024
Thank you for your review, we truly appreciate it. We look forward to hosting you again in the future!

10/10 Fantastiskt

Carla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This facility was amazing. They were very accommodating after my flight got disrupted and took the time to make sure that I will get to the airport. The staff was friendly and the chocolates were a nice touch.
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 18 mars 2024
Thank you for sharing your wonderful experience with us! Ensuring our guests' comfort and convenience is always our top priority, and we are pleased to know that we could help make your airport transfer smoother. Your kind words means a lot to us, and look forward to the opportunity to welcome you back for another exceptional stay in the future.

10/10 Fantastiskt

Kelly, San Carlos

Bodde här 1 natt i mars 2024
Svar från Hotel Management 8 apr. 2024
Thank you for the review, we're glad you enjoyed your stay with us. Looking forward to welcoming you back!

10/10 Fantastiskt

Jerry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great 👍
Bodde här 1 natt i mars 2024
Svar från Hotel Management 18 mars 2024
Thank you for the 5-star review! We are thrilled to hear that everything was great during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience.

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great experience at Coast Anabelle hotel. The staff was friendly and the rooms were clean.I liked the lounge and restaurant at hotel,Olive Bistro. It was close to Universal Studios, Hollywood and many other spots. I felt safe coming into the hotel late at night. I would definitely stay here again.
Bodde här 3 nätter i mars 2024
Svar från Hotel Manegement 13 mars 2024
Thank you for sharing your fantastic experience at Coast anabelle Hotel! We are delighted that you enjoyed our friendly staff, clean rooms, and our inhouse restaurant- Olive's Bistro. It's wonderful to hear that our convenient location near Universal Studios, Hollywood, and other attractions made your stay even more enjoyable. Your safety and comfort are our top priorities, and we are pleased to hear that you felt secure during your late- night arrivals. We can't wait to welcome you back for another fantastic stay!

10/10 Fantastiskt

Cecilia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El hotel está en una zona muy tranquila, tienen una excelente limpieza y la atención es muy buena.
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 11 mars 2024
Gracias por su reseña, nos alegra que haya tenido una excelente estadía con nosotros. Estamos seguros de que todo el personal de nuestro hotel disfrutó atendiendo sus necesidades tanto como usted disfrutó su estadía. ¡No puedo esperar para darle la bienvenida nuevamente!

10/10 Fantastiskt

DAISY MAN-YEE

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff were all very helpful and shuttle made it easy to go to airport, attractions and downtown Burbank and Hollywood.
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 11 mars 2024
Thank you for your perfect score! Your satisfaction is our top priority, we're glad we could enhance your experience. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

MARIA DE LA PAZ GANADO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente, esperemos regresar pronto
Bodde här 4 nätter i januari 2024
Svar från Hotel Management 11 mars 2024
Gracias por tu reseña perfecta! Nuestro objetivo es brindar una experiencia verdaderamente única y estamos encantados de haber podido superar sus expectativas. Esperamos darle la bienvenida nuevamente a nuestro hotel en el futuro.

8/10 Bra

Cameron

Reste med sin partner
Gillade: Renlighet och personal och service
The shuttles were a big draw but location not a lot of restraints within walking distance. Scheduling the shuttles was also a little hard maybe a website or an app could help with that.
Bodde här 5 nätter i mars 2024
Svar från Hotel Management 11 mars 2024
Thank you for taking time to share your experience to us, we truly appreciate it.We continuously strive to improve our guest experience and your feedback is well noted. Your insights are invaluable, and we hope to have the pleasure of serving you better in the future.

2/10 Väldigt dåligt

Nicole

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was an absolute nightmare. We called before checking in to verify check in time & we spoke with Larissa - who was the sweetest human. So kind & helpful. When we walked in our initial impression was WOW - so cute & clean! Bright, beautiful entryway that smelled AMAZING. Larissa had gone home for the day and the woman who checked us in was rude, sarcastic and overall unhelpful. We stepped on to the elevator & gagged. It smells like mildew and dust. It’s physically hard to breathe in. We walked into our room & the smells got worse. Very strong mildew & dust odors! The rooms are dark & depressing. Our room overlooked a noisy parking lot. (Thin windows let all the sounds in!) The bathroom smelled HEAVILY of chemicals. It was definitely clean but the smell of bleach & cleansers was enough to cause us coughing fits. Fire sprinkler over toilet dripped constantly. Bathrobes are old, tattered & rough on skin. Beds are very uncomfortable. Sheets are rough. (Too much starch??) Both beds had stains on sheets. Air conditioning broken … room very hot. Front desk told us there was nothing they could do about the air, mildew or sheets. You can hear EVERYTHING through the walls. We were on second floor and could hear noise from first floor lounge. This old building has been refurbished at surface level only. The filth is bone-deep. It needs to be torn down for a fresh start. We stayed about three hours & couldn’t breathe so we left.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Maida

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best part of our stay was that they cleaned the room every night and gave us new towels. There’s a restaurant near the lobby that was convenient, and also a nearby cvs and grocery store. The staff was so kind! Make sure you make your Universal/WB reservation for transportation in advance, I was glad they were able to let me make mine last minute. I wish it took us to more areas but our stay was great! I’d stay again!
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 18 mars 2024
Thank you for your fantastic review! Your feedback is greatly appreciated, we look forward to welcoming you back for another great stay in the future.

8/10 Bra

Diana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good place to stay for an early flight out of Burbank. Clean and comfortable.
Bodde här 1 natt i februari 2024
Svar från Hotel Management 28 feb. 2024
Thank you for your review, we truly appreciate it. Can't wait to welcome you back!

10/10 Fantastiskt

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service! Staff were very friendly. Always helpful. They had a bar and diner in the hotel. Lots of things in walkable distance. Most of all free parking for your whole stay.
Bodde här 4 nätter i februari 2024
Svar från Hotel Management 27 feb. 2024
Thank you for your review. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodation as well as the level of service provided. We look forward to welcoming you back!

8/10 Bra

Warren

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Free parking and shuttle to amusement parks is great! Staff was very friendly and helpful. Only downside missing attractions for kids - limited TV channels with kids programming and no movies available to rent.
Bodde här 2 nätter i februari 2024
Svar från Hotel Management 23 feb. 2024
Thank you for sharing your experience with us! We're delighted to hear that you appreciated our free parking, shuttle service, and friendly staff. Your feedback regarding kids' entertainment is valuable to us, and we will look into enhancing our offering in that area. We hope to have the pleasure of welcoming you back in the furture.

8/10 Bra

Daniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buen hotel
Bodde här 2 nätter i februari 2024
Svar från Hotel Management 19 feb. 2024
¡Gracias por tu reseña, nos alegra que hayas disfrutado de tu estadía con nosotros! ¡Esperamos darle la bienvenida nuevamente!