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Recensioner av Comfort Inn & Suites Near Universal - N. Hollywood - Burbank

2.5 out of 5
Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
6147 Lankershim Blvd, North Hollywood, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 525 av 1004 recensioner" "
8 - Bra i betyg. 311 av 1004 recensioner" "
6 - Okej i betyg. 105 av 1004 recensioner" "
4 - Dåligt i betyg. 34 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1004 recensioner" "

8,8/10

Renlighet

9,2/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kathlene

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location for Universal. Clean rooms, good continental breakfast, and helpful staff.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lilia Ibeth Porras

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me gustó las instalaciones y el desayuno muy rico, variado, las personas de limpieza y de recepción muy amables siempre, me sentí muy cómoda, lo recomiendo ampliamente 👍👍👍
Bodde här 6 nätter i april 2024
Svar från Comfort Inn North Hollywood Management 29 apr. 2024
Dear Lilia,We're thrilled to hear that you enjoyed our facilities, delicious breakfast options, and the friendly service our cleaning and reception staff provided! Creating a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we succeeded in making your stay memorable. Thank you for your kind words and recommendation! We truly appreciate your feedback and look forward to welcoming you back for another fantastic experience in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Kind Regards,Comfort Inn North Hollywood Management

8/10 Bra

Sandra Claudia Maribel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lobby service
Bodde här 2 nätter i april 2024
Svar från Comfort Inn North Hollywood Management 23 apr. 2024
Dear Sandra Claudia Maribel,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Hector

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was under renovations, but we were told ahead and even so, our stay was not disrupted or unconvinced.
Bodde här 2 nätter i april 2024
Svar från Comfort Inn North Hollywood Management 22 apr. 2024
Dear Hector,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Inn & Suites North Hollywood.  We work tirelessly to ensure our guests experience the best hospitality in Comfort Inn & Suites North Hollywood.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Carmen i

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff at the front desks very nice and very professional
Bodde här 3 nätter i april 2024
Svar från Customer Care Team 15 apr. 2024
Dear Carmen, we're thrilled to hear that you had a positive experience with our front desk staff! Providing friendly and professional service is a top priority for us, and we're delighted that our team met your expectations. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our staff. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards, Customer Care Team

10/10 Fantastiskt

Glenn, Lacey

Very comfortable and clean. Nice hot breakfast. Slept well. Staff was very courteous and competent. There was some construction going on but it didn’t detract from the stay.
Bodde här 3 nätter i april 2024
Svar från Comfort Inn North Hollywood Management 10 apr. 2024
Dear Glenn,Thank you for your positive feedback! We're delighted you found your stay comfortable and enjoyed our hot breakfast. We apologize for any inconvenience caused by the construction and are glad it didn't affect your experience. Our courteous and competent staff look forward to welcoming you back soon!Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Partishma

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very excellent service Nice hospitality
Bodde här 3 nätter i april 2024
Svar från Customer Care Team 9 apr. 2024
Hi Partishma,We're thrilled to hear that you had such a positive experience with us! Providing excellent service and warm hospitality is what we strive for, and we're delighted that you felt well taken care of during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best Regards, Customer Care Team

10/10 Fantastiskt

Matthew

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are renovated, nice, and clean! The beds are comfy and breakfast was delish. We've never stayed anywhere where chocolate waffles are offered! Staff was friendly.
Bodde här 2 nätter i april 2024
Svar från Customer Care Team 9 apr. 2024
Hi Matthew,We're delighted to hear that you enjoyed your stay with us! It's fantastic to know that you found our renovated rooms to be clean and comfortable, and that you loved our chocolate waffles at breakfast – they're definitely a guest favorite! Our staff takes pride in providing friendly service, and we're glad they made a positive impression on you. If there's anything else we can do to make your next stay even more memorable, just let us know. We can't wait to welcome you back for another wonderful stay!Best Regards, Customer Care Team

10/10 Fantastiskt

Viviana

Reste med familjen
Gillade: Renlighet och personal och service
Staff very friendly, front desk staff to housekeeping. Only compain i would have would be parking.
Bodde här 4 nätter i mars 2024
Svar från Customer Care Team 2 apr. 2024
Hi Viviana,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff, from the front desk to housekeeping, to be very friendly and accommodating. Providing excellent service is our top priority, and we're pleased that we met your expectations in this regard. We apologize for any inconvenience caused by parking, and we appreciate your feedback. We will certainly take it into consideration as we strive to improve our facilities and services for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best Regards, Customer Care Team

8/10 Bra

Fausto

Bodde här 2 nätter i mars 2024
Svar från Customer Care Team 15 apr. 2024
Dear Fausto, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Customer Care Team

10/10 Fantastiskt

Richard

Reste med familj och småbarn
Gillade: Bekvämligheter
Very clean! Extremely comfortable beds!
Bodde här 2 nätter i mars 2024
Svar från Customer Care Team 23 mars 2024
Hi Richard,We're thrilled to hear that you found our hotel to be very clean and our beds extremely comfortable! Providing a pristine environment and ensuring a restful night's sleep are top priorities for us. Your satisfaction is our goal, and we're delighted that we could exceed your expectations in these areas. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay soon!Best Regards, Customer Care Team

10/10 Fantastiskt

JORGE

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gracias por todas sus atenciones
Bodde här 2 nätter i mars 2024
Svar från Comfort Inn North Hollywood Management 20 mars 2024
Dear JORGE,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Inn & Suites North Hollywood.  We work tirelessly to ensure our guests experience the best hospitality in Comfort Inn & Suites North Hollywood.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Lizeth

Bodde här 2 nätter i december 2023
Svar från Customer Care Team 19 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Fantastiskt

Zoila

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time here and it was a very nice place.
Bodde här 2 nätter i mars 2024
Svar från Comfort Inn North Hollywood Management 16 mars 2024
Dear Zoila,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Inn & Suites North Hollywood.  We work tirelessly to ensure our guests experience the best hospitality in Comfort Inn & Suites North Hollywood.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Comfort Inn North Hollywood Management

8/10 Bra

Ruby

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was an overall good experience. It was great for all four us in our trip. Two things that was a bummer was the pool was dirty and the microwave in our room didn’t work so I had to walk down stairs and heat up my food other than that the staff was great and very welcoming! The breakfast is also a plus . I recommend this hotel!
Bodde här 2 nätter i mars 2024
Svar från Comfort Inn North Hollywood Management 12 mars 2024
Dear Ruby,Thank you for sharing your overall positive experience with us. We're pleased to hear that our hotel was suitable for your trip and that our staff made you feel welcome. However, we apologize for the inconvenience caused by the dirty pool and the non-functioning microwave in your room. We'll address these issues promptly to ensure a better experience for our guests. We're glad you enjoyed the breakfast, and we appreciate your recommendation. We hope to welcome you back for an even better stay in the future.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

HANS DELUMIERE S.

Bodde här 5 nätter i mars 2024
Svar från Customer Care Team 29 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bra

Pam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff very helpful and friendly. The room was very clean and serviced every day (stayed 3 nights). The only issue was I was locked out of my room the day before I was supposed to leave. The key no longer worked. It was easily solved.
Bodde här 3 nätter i februari 2024
Svar från Customer Care Team 7 mars 2024
Hi Pam,We're thrilled to hear that our staff provided helpful and friendly service throughout your stay, and that you found your room to be clean and well-serviced each day. However, we apologize for the inconvenience of being locked out of your room due to a key issue. We're glad to hear that it was easily resolved, but we understand the frustration this may have caused. Your feedback is valuable to us as we continuously strive to improve our services. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a seamless and enjoyable experience in the future.Best Regards, Customer Care Team

4/10 Dåligt

WILLIAM

Affärsresenär
Gillade: Personal och service
Staff were very nice rooms were not insulated and noise traveled efficiently and critically although I ran the hot water for 10 minutes it never materialized so I had a cold shower at 4:00 in the morning
Bodde här 2 nätter i februari 2024
Svar från Customer Care Team 28 feb. 2024
Hi WILLIAM,I apologize for the inconveniences you experienced during your stay. To address the noise insulation issue, we will look into ways to improve soundproofing in our rooms to ensure a more peaceful environment for our guests. Regarding the hot water issue, we'll investigate the cause and take immediate steps to ensure that all our guests have access to hot water at all times. Your comfort is our priority, and we're committed to ensuring a more enjoyable experience for you in the future. Please don't hesitate to reach out to us directly if there's anything else we can do to make amends. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay.Best Regards, Customer Care Team

10/10 Fantastiskt

Debbie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fast customer service
Bodde här 1 natt i februari 2024
Svar från Customer Care Team 28 feb. 2024
Hi Debbie,We're delighted to hear that you found our customer service to be fast! Providing efficient and attentive service is a top priority for us, and we're thrilled that we could meet your expectations in this regard. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again soon!Best Regards, Customer Care Team

8/10 Bra

Rynelle, South San Francisco

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would have given 5 stars but the door to the bathroom was usually sticky to the touch (not the door knob but the wall) and the activity of the cleaning staff would wake us up due to their loud radios and the fact that they kept their carts right outside our door because our door faced the elevator. Otherwise than these two items, the stay was good. Parking was good and so was their breakfast options.
Bodde här 3 nätter i februari 2024
Svar från Customer Care Team 27 feb. 2024
Dear Guest,Thank you for sharing your thoughts on your recent stay with us. We're glad to hear that, overall, you had a good experience, appreciating both our parking facilities and the variety in our breakfast options. However, we're concerned to learn about the sticky door issue and the disturbance caused by our cleaning staff's activities. Please accept our apologies for any discomfort and inconvenience these issues may have caused you. We take your feedback seriously and will address the cleanliness of the bathroom door immediately to ensure it meets our high standards. Additionally, we will review our housekeeping protocols, including the placement of carts and the volume of radios, to minimize any disturbance to our guests, especially those rooms situated near elevators. Your comfort is our priority, and we're grateful for the opportunity to improve. We hope to welcome you back in the future, aiming for a 5-star experience next time.Best Regards, Customer Care Team

2/10 Väldigt dåligt

Nancy

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Care Team 27 feb. 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Fantastiskt

tantinia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place!
Bodde här 2 nätter i februari 2024
Svar från Customer Care Team 27 feb. 2024
Hi tantinia,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our place to be great. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future!Best Regards, Customer Care Team

4/10 Dåligt

Eduardo

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bathroom toilet leaking, didnt flush well
Bodde här 2 nätter i februari 2024
Svar från Customer Care Team 26 feb. 2024
Hi Eduardo,We apologize for any inconvenience you experienced with the toilet in your room. Maintaining our facilities in excellent condition is a priority for us, and we appreciate you bringing this issue to our attention. Our maintenance team will promptly address the leaking and flushing problems to ensure a comfortable stay for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to reach out to our front desk. Thank you for choosing to stay with us, and we hope to have the opportunity to make your stay more enjoyable.Best Regards, Customer Care Team

10/10 Fantastiskt

Grant

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
excellent staff close to a grocery store. short drive to universal would stay there again
Bodde här 2 nätter i februari 2024
Svar från Comfort Inn North Hollywood Management 26 feb. 2024
Dear Grant,We're thrilled to hear that you had a great experience with our staff and found our location convenient, close to a grocery store and a short drive to Universal Studios. Thank you for your positive feedback, and we look forward to welcoming you back for another stay in the future!Kind Regards,Comfort Inn North Hollywood Management

2/10 Väldigt dåligt

Jennifer, VANCOUVER

Bodde här 4 nätter i februari 2024
Svar från Customer Care Team 20 mars 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Fantastiskt

Iliana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i februari 2024
Svar från Customer Care Team 21 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Fantastiskt

CHERYL ANN

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are very comfortable with everything you need. Clean
Bodde här 1 natt i februari 2024
Svar från Comfort Inn North Hollywood Management 20 feb. 2024
Dear CHERYL ANN,We're thrilled to hear that you found our rooms comfortable and well-equipped with everything you needed. Maintaining cleanliness is a top priority for us, and we're glad it met your expectations. Thank you for your kind words, and we hope to welcome you back again soon!Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Comfort Inn North Hollywood Management 20 feb. 2024
Dear Jorge,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Inn & Suites North Hollywood.  We work tirelessly to ensure our guests experience the best hospitality in Comfort Inn & Suites North Hollywood.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Clare

Bodde här 7 nätter i februari 2024
Svar från Customer Care Team 20 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bra

Kerry, San Diego

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was fine, charged $19 for parking in a tandem parking lot in what I'd call a below-average neighborhood. Not entirely unsafe but we weren't exactly motivated to hang around or even walk across the street to the grocery store after dark. Decent breakfast setup and economical for what we needed as a family going to Universal Studios.
Bodde här 1 natt i februari 2024
Svar från Comfort Inn North Hollywood Management 16 feb. 2024
Dear Kerry,Thank you for sharing your experience. We apologize for any inconvenience regarding the parking fee and neighborhood perception. Your feedback helps us improve. We're pleased you found our breakfast setup satisfactory and that our rates were suitable for your family trip to Universal Studios. We aim to ensure all guests feel comfortable and safe during their stay. We hope to welcome you back soon.Kind Regards,Comfort Inn North Hollywood Management

8/10 Bra

Ryan

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Hotel and staff was excellent. The parking is double deep. So if you or the other car needs to leave someone needs to move out of the way for that to happen. Parking cost 20.00. The area is definitely not the best but it is close to the Burbank airport 7 min drive
Bodde här 1 natt i februari 2024
Svar från Customer Care Team 13 feb. 2024
Hi Ryan,Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our hotel and staff. We understand your concern regarding the double-deep parking arrangement and apologize for any inconvenience it may have caused. Your feedback regarding the parking situation is valuable to us, and we'll take it into consideration as we strive to improve our guest experience. We're glad to hear that our proximity to Burbank Airport was convenient for you, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best Regards, Customer Care Team

6/10 Okej

Moaied

Affärsresenär
Gillade: Personal och service
Overall the property was average, the refrigerator in the room was noisy. The staff and services were great. The room was clean and maintained.
Bodde här 12 nätter i januari 2024
Svar från Customer Care Team 5 feb. 2024
Hi Moaied,Thank you for sharing your thoughts with us. We appreciate your feedback and are glad to hear that the staff and services met your expectations, and you found the room clean and well-maintained. However, we apologize for any inconvenience caused by the noisy refrigerator. Your input is valuable, and we will address this issue to ensure a more comfortable stay for our guests. If there's anything specific you feel we can improve or do differently, please let us know. We value your insights, and we hope to welcome you back for an even better experience in the future.Best Regards, Customer Care Team

10/10 Fantastiskt

Cheryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Care Team 5 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Fantastiskt

georgette

They were doing some construction but we’re respective of time of day close to universal studios I wouldn’t go walking at night but felt safe at hotel even had a small indoor pool would stay again
Bodde här 2 nätter i januari 2024
Svar från Customer Care Team 5 feb. 2024
Hi georgette,Thank you for sharing your experience with us. We're pleased to hear that despite the ongoing construction, our team was respectful of the time of day, and you felt safe at the hotel. It's great to know that the proximity to Universal Studios and the small indoor pool added to your overall positive impression. We appreciate your understanding during the construction period and are delighted to hear that you would consider staying with us again. If there's anything specific you loved about your experience or any suggestions you have, feel free to share – we always value feedback that helps us enhance our guests' experiences!Best Regards, Customer Care Team

10/10 Fantastiskt

Dee

Affärsresenär
Bodde här 3 nätter i januari 2024
Svar från Customer Care Team 23 jan. 2024
Hi Dee,A huge thanks for the perfect 5/5 rating! We're thrilled to hear about your outstanding experience. If there's anything specific you loved or if you have preferences for your future stays, please share. Your high rating motivates us, and we can't wait to provide another exceptional stay on your next visit.Best Regards, Customer Care Team

10/10 Fantastiskt

Perla

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was a good stay. room was clean and comfy! and there was a lot of parking.
Bodde här 1 natt i januari 2024
Svar från Comfort Inn North Hollywood Management 23 jan. 2024
Dear Perla,Thank you for your positive feedback! We're delighted to hear that you had a good stay and found the room clean and comfy. It's great that you also had ample parking available. Your satisfaction is our priority, and we look forward to hosting you again for another comfortable stay.Kind Regards,Comfort Inn North Hollywood Management

6/10 Okej

Gloria

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Comfort Inn North Hollywood Management 23 jan. 2024
Dear Gloria,Thank you for rating your stay at  Comfort Inn & Suites North Hollywood.  We are glad to learn that your stay at our Comfort Inn & Suites North Hollywood Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Gagandeep

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Customer Care Team 23 jan. 2024
Hi Gagandeep,We really appreciate you taking the time to share your fantastic rating with us. We look forward to seeing you again soon!Best Regards, Customer Care Team

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Comfort Inn North Hollywood Management 23 jan. 2024
Dear Anonymous,Thank you for rating your stay at  Comfort Inn & Suites North Hollywood.  We are glad to learn that your stay at our Comfort Inn & Suites North Hollywood Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Cinthya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Customer Care Team 19 jan. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okej

Lisa

Affärsresenär, Reste med familjen
Loved the extra-long parking spaces perfect when pulling a trailer, but disliked the double parking for single cars and the prospect of having to leave my car key at the front desk. The attempt to impress with lime-infused water was squelched by the difficult-to-separate individually wrapped cups, outdated lobby, which smelled, and the sub-par elevator that squeaked when transporting occupants.. The room itself was redemption, but could have used a clearer picture on the TV, with an accurate display of what number chanel to go to for each program, and a switch on the lamp to turn it off, instead of having to pull the chord out of the wall. The other redemption was the complimentary hot breakfast.
Bodde här 1 natt i januari 2024
Svar från Customer Care Team 16 jan. 2024
Hi Lisa,Thank you for choosing our hotel and providing detailed feedback on your stay. We're delighted to hear that you appreciated our extra-long parking spaces and enjoyed the complimentary hot breakfast. We understand your concerns about the lobby, elevator, and some aspects of the room. Your comments are valuable, and we will use them to address areas that may need improvement. We apologize for any inconvenience you experienced and appreciate your constructive feedback. If you have any further suggestions or if there's anything specific you'd like us to address, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for an even better experience in the future.Best Regards, Customer Care Team

10/10 Fantastiskt

Naomi Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Warm pool, friendly staff, comfortable room for our family of 5. Parking would be tricky on a busy night, that wasn't an issue for us.
Bodde här 1 natt i januari 2024
Svar från Comfort Inn North Hollywood Management 16 jan. 2024
Dear Naomi Dave,Thank you for your positive feedback! We're delighted to hear that you enjoyed the warm pool, friendly staff, and comfortable room for your family of five. We appreciate your understanding about parking, and we're glad it wasn't an issue for your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you and your family back for another comfortable stay.Kind Regards,Comfort Inn North Hollywood Management

10/10 Fantastiskt

Joe

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The facility is still being renovated and (just a minor issue), the room was a bit too crowded with furniture. But it was nice.
Bodde här 1 natt i januari 2024
Svar från Comfort Inn North Hollywood Management 12 jan. 2024
Dear Joe,Thank you for your feedback. We appreciate your understanding regarding the ongoing renovations, and we apologize for any inconvenience caused by the crowded furniture in the room. Your comments are valuable, and we'll use them to enhance our guest experience. We hope you had an overall enjoyable stay, and we look forward to hosting you again in the future with improved facilities.Kind Regards,Comfort Inn North Hollywood Management

8/10 Bra

Alan

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Customer Care Team 11 jan. 2024
Hi Alan,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Customer Care Team

10/10 Fantastiskt

Theresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Space for family. Staff very accomodating.
Bodde här 2 nätter i januari 2024
Svar från Customer Care Team 11 jan. 2024
Hi Theresa,We're delighted to hear that our accommodations were spacious for your family, and that our staff was accommodating. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to share. We look forward to the possibility of hosting your family again in the future. Safe travels!Best Regards, Customer Care Team

8/10 Bra

Catalina

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The cleaning staff were super loud in the hallways all morning, they were making personal calls walking up and down the hallway. Their walkie talkie volume all the way up too. Everything else was ok.
Bodde här 2 nätter i januari 2024
Svar från Comfort Inn North Hollywood Management 11 jan. 2024
Dear Catalina,Thank you for bringing this to our attention, and we apologize for any disturbance caused by the cleaning staff. We appreciate your feedback, and we'll address this issue to ensure a quieter and more comfortable environment for our guests. If there's anything else you'd like to share or discuss, please feel free to reach out. We value your understanding and hope to have the opportunity to provide you with a more peaceful stay on your next visit.Kind Regards,Comfort Inn North Hollywood Management

4/10 Dåligt

David

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
the bed, the food, the entrance to the elevator
Bodde här 6 nätter i januari 2024
Svar från Customer Care Team 10 jan. 2024
Hi David,Thank you for sharing your feedback about your recent stay. We're glad to hear positive comments about the bed, food, and entrance to the elevator. However, we're disheartened to learn that you were dissatisfied with our amenities and the overall condition of the property. Your insights are important to us, and we apologize for any inconvenience. We are committed to continuous improvement and will carefully review your comments to address the areas of concern. Please consider reaching out to our customer service to provide more specific details about your experience, allowing us to better understand and address your concerns. We appreciate your honesty and hope to have the opportunity to welcome you back for a more positive experience in the future.Best Regards, Customer Care Team

4/10 Dåligt

Jose Ramon

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Location
Bodde här 2 nätter i januari 2024
Svar från Customer Care Team 9 jan. 2024
Hi Jose,Thank you for your brief but valuable feedback on our location. We're pleased to know that our hotel's location met your expectations. If there are any specific aspects of our location that stood out or if you have any suggestions for improvement, please feel free to share. Your satisfaction is our priority, and we look forward to hosting you again in the future.Best Regards, Customer Care Team

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast wash terrible
Bodde här 4 nätter i januari 2024
Svar från Customer Care Team 9 jan. 2024
Hi Mary,Thank you for sharing your feedback regarding the breakfast experience during your stay. We sincerely apologize for any disappointment you encountered, and we appreciate your honesty as it helps us identify areas for improvement. Our team takes guest feedback seriously, and we will review our breakfast offerings to ensure a more satisfying and enjoyable experience for our guests in the future. If there are specific aspects you'd like us to address or if you have any additional suggestions, please feel free to share. We value your input and hope to have the opportunity to better serve you during your next visit.Best Regards, Customer Care Team

10/10 Fantastiskt

Alejandro

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Customer Care Team 9 jan. 2024
Hi Alejandro,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Customer Care Team