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Recensioner av Courtyard by Marriott Los Angeles LAX/Hawthorne

3 out of 5
Courtyard by Marriott Los Angeles LAX/Hawthorne
4427 West El Segundo Boulevard, Hawthorne, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 730 av 1276 recensioner" "
8 - Bra i betyg. 284 av 1276 recensioner" "
6 - Okej i betyg. 127 av 1276 recensioner" "
4 - Dåligt i betyg. 65 av 1276 recensioner" "
2 - Väldigt dåligt i betyg. 70 av 1276 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Amanda

Bodde här 1 natt i mars 2022
Svar från Danielle Merino 5 apr. 2022
Thank you for sharing your experience Amanda. We’re sorry to hear that you did not have a good time at Courtyard LAX Hawthorne. We always like to ensure that our guests have the best time when they visit us. We’d be glad if you give us one more chance to provide better experience.

8/10 Bra

Stephanie, Northridge

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall I would come back and stay. The hotel was clean and quiet. I like openness of the lobby and with good cafe. The only problem was that they made me wait for 2 hrs for a room. The front desk said that they had overbookings and needed time to clean rooms.
Bodde här 1 natt i maj 2024
Svar från Leadership Team 24 maj 2024
Dear Stephanie, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. However, we apologize that you had to wait for your room and for the inconvenience this caused you. We are very grateful for your patience. It was our pleasure hosting you at Courtyard Los Angeles LAX/Hawthorne, and we love knowing that we will be your hotel of choice whenever you are in the area.Best Regards, Leadership Team

8/10 Bra

Cathy

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
I was let to believe that we would receive breakfast. This was not the case.
Bodde här 1 natt i maj 2024

8/10 Bra

Brianna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and quiet property. Wonderful staff and room. Downside is that it is far off from main parts of LA. Driving and traffic takes up majority of the day.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Jurbien

Gillade: Renlighet och personal och service
Great
Bodde här 1 natt i maj 2024
Svar från Leadership Team 23 maj 2024
Dear Jurbien, Thank you for the excellent rating! We always work hard to provide a top-notch experience for all our guests, so it's terrific to see that you had such an enjoyable stay at Courtyard Los Angeles LAX/Hawthorne. We'd love to host you again someday for yet another fulfilling visit.Best Regards, Leadership Team

8/10 Bra

Lep San

Reste med familj och småbarn
Gillade: Bekvämligheter
The only thing I don't like is that they don't clean your room very often One of the room hasn't clean for 3 days and the one of the room has run out of lquild soap. I requested it and never came.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Dulce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is comfortable and nice. Clean and staff was great!
Bodde här 2 nätter i maj 2024
Svar från Leadership Team 22 maj 2024
Dear Dulce, Thank you for your thoughtful feedback regarding your stay at Courtyard Los Angeles LAX/Hawthorne. We are delighted to read that you appreciated our comfortable and immaculate accommodations. Furthermore, we are pleased to know that you recognized the efforts of our devoted staff. Your kind words encourage us to maintain high standards and ensure a pleasant experience for all our guests. We look forward to welcoming you back for another enjoyable visit in the future.Best Regards, Leadership Team

10/10 Fantastiskt

Muhammad Affan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pretty convenient and safe area
Bodde här 5 nätter i maj 2024

8/10 Bra

Ana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bonita acogedora
Bodde här 3 nätter i maj 2024
Svar från Leadership Team 21 maj 2024
Dear Ana, Thank you for choosing to stay with us and for leaving your generous rating. We're delighted to know that you had a comfortable experience here at Courtyard Los Angeles LAX/Hawthorne. We look forward to welcoming you back soon for another pleasant experience.Best Regards, Leadership Team

8/10 Bra

JOAN, inglewood

Reste med familjen
Gillade: Renlighet
Good place
Bodde här 2 nätter i maj 2024

6/10 Okej

JOAN, inglewood

Reste med familjen
Gillade: Renlighet
Good place
Bodde här 1 natt i maj 2024
Svar från Leadership Team 21 maj 2024
Dear JOAN, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless experience you should always expect from us.Best Regards, Leadership Team

8/10 Bra

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
O
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Raven-Jaimi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very friendly and welcoming. The hotel has modern features and the location was perfect for a short stay.
Bodde här 2 nätter i maj 2024
Svar från Leadership Team 21 maj 2024
Dear Raven-Jaimi, Thank you for reviewing your experience at Courtyard Los Angeles LAX/Hawthorne. We're thrilled to learn that our staff's devoted efforts and welcoming demeanor made your experience exceptional. It is also fantastic to know that our ideal location and updated facilities contributed to your satisfaction. Your total satisfaction is of utmost importance to us, and we look forward to welcoming you back in the future for another enjoyable visit.Best Regards, Leadership Team

8/10 Bra

Karen

Bodde här 2 nätter i maj 2024
Svar från Leadership Team 21 maj 2024
Dear Karen, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Courtyard Los Angeles LAX/Hawthorne. It was a pleasure accommodating you, and we look forward to welcoming you back on your next visit.Best Regards, Leadership Team

10/10 Fantastiskt

Mohammed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Sandra

Reste i grupp
Close to the freeway
Bodde här 4 nätter i maj 2024

6/10 Okej

Brandon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was amazing!
Bodde här 1 natt i maj 2024
Svar från Leadership Team 16 maj 2024
Dear Brandon, Thank you for your kind review! We are glad you had an overall positive experience during your time with us. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best Regards,Leadership Team

10/10 Fantastiskt

Arben

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Leadership Team 16 maj 2024
Dear Arben, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Los Angeles LAX/Hawthorne. We look forward to your return and wish you all the best with your future travels.Best Regards,Leadership Team

8/10 Bra

Danae

Bodde här 2 nätter i april 2024
Svar från Courtyard by Marriott LAX/Hawthorne 18 maj 2024
Thank you for staying with us and we look forward to seeing you again soon.

8/10 Bra

ajay

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Courtyard by Marriott LAX/Hawthorne 14 maj 2024
Thank you for staying with us and we hope to see you again soon.

8/10 Bra

ajay

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Property location is nice for stay but be careful for your basic requirements of stay like housekeeping activities to be cleared in advance otherwise you may be in stress.clarify your parking particularly of night hold parking well in advance if u rent a car or uber as the change for parking may cost you if not used. Otherwise it’s a good and safe property for stay .we are her for my son’s Grad ceremony with my guests here.
Bodde här 4 nätter i maj 2024
Svar från Leadership Team 15 maj 2024
Dear Ajay, Thank you for choosing Courtyard Los Angeles LAX/Hawthorne for your stay during your son's graduation ceremony. We are thrilled to know you found our location convenient and enjoyed our safe environment. However, we apologize for any inconvenience caused by our housekeeping and parking arrangements. We appreciate your thoughts on these matters, as we always want to know how we can enhance our guests' satisfaction. We hope to have the pleasure of welcoming you back whenever you return to our area.Best Regards, Leadership Team

10/10 Fantastiskt

Connie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff at check in
Bodde här 1 natt i maj 2024
Svar från Leadership Team 14 maj 2024
Dear Connie, Thank you for staying with Courtyard Los Angeles LAX/Hawthorne and posting your delightful comments. We are thrilled you had a fantastic time with us, and we appreciate you highlighting our welcoming front desk service. We will surely share your gratifying remarks with our team to commend their devoted efforts. Thanks again for being our guest; we hope to see you again soon.Best Regards, Leadership Team

10/10 Fantastiskt

Terrance

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property so clean and well taken care of
Bodde här 4 nätter i maj 2024
Svar från Leadership Team 13 maj 2024
Dear Terrance, Thank you for sharing your experience with us! We are thrilled you had an outstanding stay at Courtyard Los Angeles LAX/Hawthorne. We truly appreciate your kind comments and your recognition of our efforts to maintain the comfort and cleanliness of our accommodations. We would be honored to host you again whenever you return to our area. Best Regards, Leadership Team

2/10 Väldigt dåligt

Kelly

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Erika 10 maj 2024
Thank you for staying with us, hopefully we can make it up to you if you decide to stay with us next time!

8/10 Bra

Paul

Reste med familjen
Gillade: Renlighet
The only problem I had was the cleaning staff entered my room and cleaned without my permission , nothing seemed to be missing but when all your personal items are laying around you don’t want people coming in your space, until after we leave.
Bodde här 4 nätter i maj 2024
Svar från Erika 9 maj 2024
Hello Mr. Paul, sorry about that inconvenience. We do offer housekeeping services throughout the stay. For future stays you can always let us know the days or time you would like to receive service. Thank you, we hope to see again.

6/10 Okej

Myesha

Reste med familjen
Gillade: Personal och service
The room didn’t look clean. There were stains in the bed trimming and the shower didn’t look clean.
Bodde här 2 nätter i maj 2024
Svar från Leadership Team 8 maj 2024
Dear Myesha, Thank you for being our guest and for your feedback. We apologize that our housekeeping staff overlooked some areas in your room as well as the bathroom. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Leadership Team

10/10 Fantastiskt

Ednare

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Leadership Team 9 maj 2024
Dear Ednare, We are thrilled you had an excellent stay at Courtyard Los Angeles LAX/Hawthorne, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Leadership Team

10/10 Fantastiskt

Kenneth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay here everytime I travel through LAX. Close/ clean/safe/
Bodde här 1 natt i februari 2024
Svar från Leadership Team 7 maj 2024
Dear Kenneth, It is great to read your travels brought you back to see us again. Thank you very much for the terrific comments about our refreshing property as well as our convenient location. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. It was our pleasure hosting you, and we look forward to seeing you on your next visit to Courtyard Los Angeles LAX/Hawthorne.Best Regards, Leadership Team

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to work for my out of town job.
Bodde här 1 natt i april 2024
Svar från Erika 9 maj 2024
Thank you for staying with us! We hope to see you soon!

10/10 Fantastiskt

JENNIFER, WELLAND

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were super at letting us check in early and then texting us when our room was ready!
Bodde här 2 nätter i maj 2024
Svar från Leadership Team 7 maj 2024
Dear Jennifer, We are incredibly pleased you enjoyed your stay at Courtyard Los Angeles LAX/Hawthorne, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest, and we hope to be your first choice every time you visit Los Angeles.Best Regards, Leadership Team

8/10 Bra

Lauren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice stay
Bodde här 1 natt i maj 2024
Svar från Courtyard by Marriott LAX/Hawthorne 10 maj 2024
Thank you for staying with us. We hope to see you again soon.

6/10 Okej

Charlene

Gillade: Personal och service
Excellent customer service
Bodde här 2 nätter i maj 2024
Svar från Leadership Team 7 maj 2024
Dear Charlene, Thank you for being our guest and for taking the time to review your stay with us. We are pleased to know that your overall experience was satisfying and that you loved the great hospitality provided by our associates. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Leadership Team

10/10 Fantastiskt

Arcelia

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Close to airport
Bodde här 1 natt i april 2024
Svar från Erika 9 maj 2024
Thank you for staying with us! We hope to see you soon!

10/10 Fantastiskt

Jeremiah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the stay , plan on booking in future
Bodde här 7 nätter i april 2024
Svar från Leadership Team 2 maj 2024
Dear Jeremiah, Thank you for being our guest at Courtyard Los Angeles LAX/Hawthorne and for your wonderful comments. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. It was our pleasure accommodating you, and we look forward to welcoming you again whenever your travels bring you back to Los Angeles.Best Regards, Leadership Team

8/10 Bra

Erika

Bodde här 5 nätter i april 2024

6/10 Okej

Huanming

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Staff not very professional, some of them don’t know how to do their base job. And my room’s phone can’t reach the front desk since the first day to the end of the day.
Bodde här 7 nätter i april 2024
Svar från Leadership Team 30 apr. 2024
Dear Guest, Thank you for taking the time to review your stay with us. While we are glad your overall stay was pleasant, we regret not meeting your expectations. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We are also very sorry for the maintenance issues you had with the telephone in your room. We will address your comments with the concerned departments to ensure this is resolved. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Leadership Team

10/10 Fantastiskt

Alondra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved our stay!
Bodde här 5 nätter i april 2024
Svar från Leadership Team 28 apr. 2024
Dear Alondra, It was a pleasure to read your fantastic review of the Courtyard Los Angeles LAX/Hawthorne. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for choosing us, and we hope to be your hotel of choice every time you visit Los Angeles.Best Regards, Leadership Team

10/10 Fantastiskt

Andres

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.........
Bodde här 3 nätter i april 2024
Svar från Leadership Team 28 apr. 2024
Dear Andres, We are happy you chose Courtyard Los Angeles LAX/Hawthorne for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards, Leadership Team

10/10 Fantastiskt

Pratham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hotel Management 24 apr. 2024
Dear Pratham, Thank you for the wonderful rating for Courtyard Los Angeles LAX/Hawthorne. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Leadership Team

10/10 Fantastiskt

Jamie

Bodde här 2 nätter i november 2023
Svar från Courtyard by Marriott LAX/Hawthorne 14 maj 2024
Thank you for staying with us and we hope to see you again soon.

8/10 Bra

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Honestly really good stay. Sometimes you can hear people in the other rooms but pretty quiet for the most part. I wouldn’t use the pool towels though, they stay there overnight and while I was fine in the morning when I woke up- after laying on them I had bites on my leg that were not there before? So not sure what’s going on with that …
Bodde här 4 nätter i april 2024
Svar från Erika 9 maj 2024
So sorry that happened to you. We thoroughly wash all of our towels and linen. We hope you enjoyed your stay thank you for staying with us!

10/10 Fantastiskt

LATASHA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really love this property. Everything was great, large hotel with great amenities. The pool, jacuzzi and lobby was my favorite. The rooms were large which is why I picked this hotel.
Bodde här 2 nätter i april 2024
Svar från Erika 9 maj 2024
Thank you so much. We are so happy you enjoyed your stay and our amenities as well. We hope you stay with us again on your next trip!

10/10 Fantastiskt

Melissa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed staying there.
Bodde här 1 natt i april 2024
Svar från Hotel Management 20 apr. 2024
Dear Melissa, Thank you for staying at Courtyard Los Angeles LAX/Hawthorne and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Best Regards,Leadership Team

10/10 Fantastiskt

Gurpreet

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från Courtyard by Marriott LAX/Hawthorne 17 apr. 2024
Thank you for staying with us and we hope hope to see you again soon.

10/10 Fantastiskt

Audrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Leadership Team 19 apr. 2024
Dear Audrey, We are thrilled you had an excellent stay at Courtyard Los Angeles LAX/Hawthorne, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Leadership Team

10/10 Fantastiskt

Kevin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best stay ever
Bodde här 2 nätter i april 2024
Svar från Hotel Management 17 apr. 2024
Dear Kevin, We want to thank you for choosing Courtyard Los Angeles LAX/Hawthorne and for taking a moment to share your experience with other travelers. Your perfect rating brought a smile to all of our faces. We are thrilled to know that you had the best experience at our hotel. We are glad you enjoyed our services and invite you to rejoin us soon.Best Regards,Leadership Team

10/10 Fantastiskt

GRISELDA

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo estuvo bien, solo que algunas lamparas no funcionaban
Bodde här 3 nätter i februari 2024
Svar från Courtyard by Marriott LAX/Hawthorne 17 apr. 2024
Thank you for the feedback regarding your guest room lamp. Rest assured we have already taking action to fix this and we hope to see you again soon.

10/10 Fantastiskt

Osaruyi

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Cleanliness and room space
Bodde här 2 nätter i april 2024
Svar från Hotel Management 16 apr. 2024
Dear Osaruyi, Thank you so much for the thoughtful review. We work hard to deliver excellent service, so we appreciate you highlighting all the positive aspects of your stay. Your comfort is our aim, so we are particularly glad that you enjoyed your spacious and comfortable room. It was our pleasure hosting you, and we hope to see you again at Courtyard Los Angeles LAX/Hawthorne.Best Regards,Leadership Team

6/10 Okej

mirella

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
La verdad para ser un hotel de 4 estrellas, la limpieza la hacen muy mal, el personal me dijo que el cuarto ya estaba en lista para ser limpiado, y lo único que hicieron fue sacar basura, y dejar toallas, no limpiaron baño ni pasaron aspiradora el la carpeta, la verdad muy mal, eso no es limpieza , ni siquiera me cambiaron las sábanas de la cama .
Bodde här 4 nätter i april 2024
Svar från Hotel Management 15 apr. 2024
Dear Mirella, Thank you for evaluating your overall time at our hotel. We are happy your overall visit was pleasant but we are sorry for the concerns related to the housekeeping services. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We appreciate you being our guest and hope you will come back again.Best Regards,Leadership Team

10/10 Fantastiskt

Julian, Jackson

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thanks for security professionals on site to monitor those without housing. Keep up the security services to monitor when to call LAPD as necessary.
Bodde här 4 nätter i april 2024
Svar från Courtyard by Marriott LAX/Hawthorne 2 maj 2024
Security of our guests and team members is our number one priority. We are lucky to have the Hawthorne Police Department located next door to us. Thank you for staying with us and we hope to see you again soon when your travels bring you back to the Hawthorne area again.