The property is fairly new, although there were a number of things that they did not advertise. For obvious reasons. It is right across the street from the new metro station. This brings a number of folks that loiter around the hotel area. It was not advertised that the front door has to open with a room key. Police were arresting a subject and my wife texted my "Please hurry, I do not feel safe". We were supposed to stay 2 nights, although decided to make it one. Expedia was great helping getting us a full refund. The Asst. General Manager only wanted to refund us 1/2 because we checked out after check-out time. I explained it was only because we had a full morning with our son and daughter-in-law, which is why we were there. It was not until I mentioned I would be filing a complaint with Bonvoy that she said, just a minute. When she came back, she said that being a Bonvoy member gives us an automatic late check out so she could give us a full refund. The member number was on my check-in form. Needless to say, we will never be returning.