Bekvämlighet

Recensioner av Fairfield Inn & Suites Los Angeles LAX/El Segundo

2.5 out of 5
Fairfield Inn & Suites Los Angeles LAX/El Segundo
525 N Pacific Coast Highway, El Segundo, CA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 1274 av 2506 recensioner" "
8 - Bra i betyg. 711 av 2506 recensioner" "
6 - Okej i betyg. 244 av 2506 recensioner" "
4 - Dåligt i betyg. 125 av 2506 recensioner" "
2 - Väldigt dåligt i betyg. 152 av 2506 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Aimee

Bodde här 1 natt i januari 2024
Svar från Customer Service 9 jan. 2024
Aimee, Fairfield Inn & Suites Los Angeles LAX El Segundo appreciates your excellent rating on Hotels.com. It demonstrates your satisfaction with our exemplary service and facilities. It brings us great joy to know that our guests leave content. We hope to see you back again soon.

8/10 Bra

Frank

Bodde här 1 natt i oktober 2023
Svar från Customer Service 26 okt. 2023
Frank, we appreciate you awarding Fairfield Inn & Suites Los Angeles LAX El Segundo with a strong rating. We're glad your stay met your expectations and hope you consider us for future visits to Los Angeles. Your satisfaction is our top priority. Safe travels!

10/10 Fantastiskt

Jörgen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

8/10 Bra

Linda

Reste med familjen
Gillade: Renlighet och personal och service
Good breakfast and great with the shuttle to the airport.
Bodde här 1 natt i juni 2023
Svar från Shuki K. 2 juli 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Anders

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra hotell
Bra hotell med transferbuss nära flygplatsen. Litet rum för 3 personer men fungerar för en natt.
Bodde här 1 natt i juni 2022
Svar från Shuki K. 17 juli 2022
Thank you for your tie sharing your experience , looking forward having you back with us soon.

10/10 Fantastiskt

Miia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt ok
Bodde här 3 nätter i april 2022

8/10 Bra

Peter

Bodde här 1 natt i april 2022

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

Jamie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for working in the area. Really good breakfast.
Bodde här 3 nätter i april 2024

8/10 Bra

Barbara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Heads up parking is $40/day and the parking lot is around the block. We were only here half a day.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Juan

Reste med sin partner
Gillade inte: Personal och service
The room had a terrible humidity smell. We requested to be changed and one of the staff people told us there were no other rooms. So we had to book another room in a different hotel. When we were checking out a different staff member told us he could change us to another room but by that time we had already paid for a different room in another hotel.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

shahriar

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff are great
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Lenore

Reste med sin partner
Very polite staff
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ganli

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Makoto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Ilish

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Bodde här 1 natt i april 2024
Svar från Customer Service 3 maj 2024
Ilish, it's fantastic to learn that you appreciated the service at Fairfield Inn & Suites Los Angeles LAX El Segundo. Our team members work hard to ensure each guest has a wonderful experience. We hope to welcome you back in the future.

10/10 Fantastiskt

Carla

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Big thanks to Louie who was so helpful and accommodating during a very stressful visit to LA.
Bodde här 7 nätter i april 2024
Svar från Customer Service 3 maj 2024
Carla, it's great to hear that Louie from the Fairfield Inn & Suites Los Angeles LAX El Segundo contributed to making your stay more enjoyable during a stressful time. We will make sure to convey your appreciation to him. Thank you for your kind words, we look forward to welcoming you back.

10/10 Fantastiskt

Jovelyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall stay was comfortable. Decent and clean room.
Bodde här 1 natt i april 2024
Svar från Customer Service 2 maj 2024
Jovelyn, thank you for choosing Fairfield Inn & Suites Los Angeles LAX El Segundo for your stay. We're pleased to hear that you had a comfortable experience with us, highlighting the cleanliness. We're looking forward to welcoming you back in the future.

10/10 Fantastiskt

julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super fast,super nice service. Shuttle to airport very fast and clean.
Bodde här 1 natt i april 2024
Svar från Customer Service 2 maj 2024
Julie, thank you for your glowing feedback! It's wonderful to know that you appreciated the efficient and congenial service at Fairfield Inn & Suites Los Angeles LAX El Segundo. We also take pride in our quick and tidy airport shuttle. Truly, your generous words are a terrific encouragement to continue offering top-notch experiences for our cherished guests. We eagerly welcome your return in the future!

2/10 Väldigt dåligt

Jeana

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
That room had mold in it. And our shower exploded up from the drain and left it so you couldn’t even step in the bathtub! We contacted the hotel and they said they would issue a refund but it could only be done through Expedia. Keeping our fingers crossed it happens, it was so gross!!
Bodde här 1 natt i april 2024
Svar från Customer Service 2 maj 2024
Jeana, it's disheartening to read about your experience. It's crucial for our guests to feel comfortable and your concerned issues related to the room's cleanliness and bathroom situation are not to be taken lightly. Upon hearing your complaints, immediate actions were taken, including pursuing a refund process. Please ensure to connect with Expedia regarding this. We pledge to take necessary steps to prevent such situations in the future. Your feedback assists us in refining our services. Thank you for your comment and we hope we can have the opportunity to prove our commitment to providing excellent hospitality in the future.

6/10 Okej

JUDE

Reste med familjen
Gillade: Renlighet och personal och service
Would be nice if parking was free for guests Very disappointed with laundry facilities and having to download an app with a local phone number. Big hassle for international travellers. We had to find a laundromat nearby
Bodde här 4 nätter i april 2024
Svar från Customer Service 1 maj 2024
Jude, thank you for your review. It's unfortunate to hear about the challenges you faced with our laundry services and the parking arrangements. We value your insight as an international traveler and will certainly consider your feedback. Please bear with us as we continuously work to improve our services. We hope we have the opportunity to serve you better in the future.

8/10 Bra

Dean, Ledyard

Gillade: Personal och service
Over priced for value
Bodde här 1 natt i april 2024
Svar från Customer Service 1 maj 2024
Dean, we appreciate your feedback. While we strive to offer a balance between quality and affordability at Fairfield Inn & Suites Los Angeles LAX El Segundo, we'll take your perspective into consideration. We hope you found other aspects of your stay satisfactory.

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff were great and attentive. Upon checking in was give a room that had a faulty facuet. There were also ants on 1 of the bed and in the bathroom. The AC was also not working/ staff were great to move me to another room once there was one available.
Bodde här 2 nätter i april 2024
Svar från Customer Service 30 apr. 2024
Lisa, thank you for sharing your experience at Fairfield Inn & Suites Los Angeles LAX El Segundo. It's great to hear that our team members were helpful and attentive. We regret any inconveniences you encountered during your stay, especially with the initial room assignment. Rest assured, we're always eager to rectify any issues to ensure our guests' comfort and satisfaction. It's excellent to know this standard was upheld when you were moved to another room. Thanks again, and we hope to serve you in the future.

10/10 Fantastiskt

Arthur

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in young lady was very pleasant and friendly
Bodde här 1 natt i april 2024
Svar från Customer Service 30 apr. 2024
Arthur, it's heartening to hear your commendation for our welcoming and cordial reception at Fairfield Inn & Suites Los Angeles LAX El Segundo. We pride ourselves on our warm and engaging team members. We look forward to welcoming you back in the future!

10/10 Fantastiskt

darla, Okotoks

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Excellent shuttle service and breakfast. The front office staff and cleaning staff wonderful helpful and very welcoming! Our room had a dank smell and you could smell cigarette smoke from the hallway
Bodde här 1 natt i april 2024
Svar från Customer Service 1 maj 2024
Darla, your feedback is greatly appreciated. It's wonderful to hear that you found our shuttle service to be excellent and our breakfast satisfying. We're also delighted that our team members at the front office and cleaning teams managed to make your stay welcoming and helpful. However, we've taken note of your comments regarding the room smell and hallway smoke. It's imperative for us to ensure a pleasant environment and we'll certainly make efforts to improve. Hope to see you again at Fairfield Inn & Suites Los Angeles LAX El Segundo.

8/10 Bra

Merna

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property itself was conveniently located near the airport, with a shuttle service. Lots of fast food options nearby as well as a supermarket. Whilst I had a problem with my room, the property manager was very responsive and helpful.
Bodde här 2 nätter i april 2024
Svar från Customer Service 30 apr. 2024
Merna, it's wonderful to hear how Fairfield Inn & Suites Los Angeles LAX El Segundo's location and shuttle service made your stay more convenient. We're also pleased to learn that our property manager was able to address your room concern quickly and effectively. Looking forward to welcoming you back on your next visit to Los Angeles!

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great place to stay. It’s close to the airport, has a grocery store across the street, and a variety of fast food options in walking distance. It was also very quiet and the bed was very comfortable. My only issue was that the coffee machine in the room didn’t work.
Bodde här 1 natt i april 2024
Svar från Customer Service 30 apr. 2024
Angela, it's wonderful to hear that you enjoyed your stay at Fairfield Inn & Suites Los Angeles LAX El Segundo. Our location certainly is convenient, and we're thrilled that you had a comfortable and restful stay. We appreciate your feedback regarding the in-room coffee machine and assure you that our maintenance team will look into it. We hope to see you again soon for another excellent stay.

10/10 Fantastiskt

Alison

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the free shuttle to LAx
Bodde här 1 natt i april 2024
Svar från Customer Service 30 apr. 2024
Alison, it's wonderful to hear that you enjoyed the complimentary shuttle service to LAX provided by Fairfield Inn & Suites Los Angeles LAX El Segundo. We strive to make our guests' journeys as seamless as possible. We're looking forward to welcoming you back for another excellent stay.

10/10 Fantastiskt

Stefan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gute Unterkunft für Unternehmungen in LA Nähe des Flughafens. Das Hotel hat einen guten Eindruck gemacht und das Frühstück war mehr als ok. Würden wieder buchen!
Bodde här 4 nätter i april 2024
Svar från Customer Service 29 apr. 2024
Stefan, wir freuen uns, dass das Fairfield Inn & Suites Los Angeles LAX El Segundo einen positiven Eindruck bei Ihnen hinterlassen hat. Es ist wunderbar zu wissen, dass Sie unser Frühstück mehr als zufriedenstellend fanden. Wir freuen uns schon auf Ihren nächsten Besuch. Gute Reise!

8/10 Bra

Evelicia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in check out staff were friendly. Breakfast Buffett was good. Airport shuttle is organized, on schedule and driver was helpful
Bodde här 1 natt i april 2024
Svar från Customer Service 28 apr. 2024
Evelicia, it's heartening to know that you appreciated the friendly nature of our team members at the Fairfield Inn & Suites Los Angeles LAX El Segundo and enjoyed our breakfast buffet. We're glad you found our airport shuttle schedule and service up to the mark. We hope to have another opportunity to serve you again.

10/10 Fantastiskt

janet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable beds. Fantastic breakfast
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Janet, it's delightful to hear you appreciated the snug beds and delightful breakfast at Fairfield Inn & Suites Los Angeles LAX El Segundo. Thank you for sharing your experience and we look forward to your return.

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like the free shuttle to and from LAX, it is super convenient. The staff is super helpful and friendly as well.
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Paul, it's great to hear that you appreciated the complimentary shuttle service at Fairfield Inn & Suites Los Angeles LAX El Segundo. We're also thrilled that our team members were able to provide assistance and warmth during your stay. We hope to welcome you back in the future.

8/10 Bra

MONICA

Gillade: Renlighet och personal och service
The water in our room was really hot.
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Monica, your feedback is appreciated. It's unfortunate to hear about the unexpected temperature in your guest room's water supply. At Fairfield Inn & Suites Los Angeles LAX El Segundo, our team members strive to ensure that every aspect of your stay is perfect. We'll certainly research this matter further. We hope for the opportunity to deliver a more comfortable experience during your next visit.

2/10 Väldigt dåligt

SHOHEI

Gillade inte: Personal och service
Racism shuttle bus. The complementary shuttle driver asked tips only from us Asians. I told it at the front desk, but they just said "the shuttle is complementary." I strongly recommend tourist from Asia to avoid this hotel. They ONLY ask Asians for tips.
Bodde här 1 natt i april 2024
Svar från Customer Service 26 apr. 2024
Shohei, it's sad to hear of your experience with the shuttle service. It is our overarching goal to ensure all guests feel welcomed and respected. Your experience was not reflective of this commitment. We take such complaints seriously and we assure you that we will address this with the concerned team members. Thank you for your feedback, it helps us improve our services for everyone.

10/10 Fantastiskt

INSANG, Seoul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
quite and clean
Bodde här 1 natt i mars 2024
Svar från Customer Service 26 apr. 2024
Insang, it's great to hear that you enjoyed your stay at Fairfield Inn & Suites Los Angeles LAX El Segundo. Our team endeavours to provide a peaceful and spotless environment for all our guests. We hope to welcome you back soon.

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 26 apr. 2024
Linda, it's wonderful to hear that you had a five-star experience at Fairfield Inn & Suites Los Angeles LAX El Segundo. We sincerely hope you'll visit us again. Your satisfaction is our highest reward.

10/10 Fantastiskt

XIYAN, Germantown

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 26 apr. 2024
Xiyang, thank you for your rating. The team at Fairfield Inn & Suites Los Angeles LAX El Segundo is delighted that you had a pleasant stay. We strive to deliver the best service to our guests and we're glad we hit the mark for you. We look forward to welcoming you back in the future.

8/10 Bra

Virginia

Reste med sin partner
Convenient location for a stay before flight from LAX
Bodde här 1 natt i april 2024
Svar från Customer Service 26 apr. 2024
Virginia, thank you for acknowledging the convenience of Fairfield Inn & Suites Los Angeles LAX El Segundo's locale, especially as it pertains to your travels. We're thrilled to provide an ideal respite ahead of flights. We look forward to hosting you again in the future. Safe travels!

8/10 Bra

Janet

Gillade: Personal och service
I was surprised that the room condition was not up to the quality that I associate with a Marriot. The reception area was fine.
Bodde här 1 natt i april 2024
Svar från Customer Service 25 apr. 2024
Janet, thank you for your feedback. At Fairfield Inn & Suites Los Angeles LAX El Segundo, we strive to provide an excellent guest experience and it's always helpful to receive reviews that guide our improvements. Regarding your room, your experience appears not to have met our usual high standards and for that, we sincerely apologize. We're glad to hear you found our reception area enjoyable. Your comments will certainly help us as we continuously work to improve our accommodations. Thank you for choosing us for your stay.

6/10 Okej

KASSANDRA

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The parking was inconvenient and expensive!!!
Bodde här 3 nätter i april 2024
Svar från Customer Service 24 apr. 2024
Kassandra, we understand that parking was a concern during your stay. We strive to provide the best accommodations and services, including parking. Our parking fee is in line with local market pricing and covers costs associated with maintaining a secure environment for vehicles. We appreciate your feedback and hope to see you back in the future.

10/10 Fantastiskt

Hsiwen, Edmonton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Customer Service 24 apr. 2024
Hsiwen, thank you so much for your 5-star rating! The team at Fairfield Inn & Suites Los Angeles LAX El Segundo is thrilled to know you had a satisfactory stay with us. We promise to continue upholding our superior standards of service for all our valued guests. We truly look forward to your return visit.

2/10 Väldigt dåligt

Jacqueline

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Do not recommend this hotel. The location was not the best and the parking lot was separate from the hotel and in a lot that felt unsafe. The hotel room was dirty with black stains on the walls and white curtains with black all over them. The bathroom was also very dirty and overall the place was dirty and felt unsafe. I checked out 20 minutes after checking in because I did not feel comfortable staying the night there.
Bodde här 1 natt i april 2024
Svar från Customer Service 23 apr. 2024
Jacqueline, it's distressing to hear about your experience, as it is not indicative of the level of service we strive for. We take your feedback about cleanliness and safety very seriously. All guests should be able to experience a spotless room and feel completely secure during their stay. We regret that your chosen accommodation did not meet your expectations or our standards, which prompted a premature check-out. Steps are already being taken to address these issues so that future guests don't have a similar perception. Your feedback is invaluable to our continuous improvement.

8/10 Bra

Celia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
availibility of eating establishments
Bodde här 1 natt i april 2024
Svar från Customer Service 23 apr. 2024
Celia, thank you for your feedback. At Fairfield Inn & Suites Los Angeles LAX El Segundo, we value the importance of convenient dining options for our guests. We're glad you enjoyed the plethora of eating establishments in our locale. We look forward to hosting you again in the future.

10/10 Fantastiskt

Daniela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nos quedamos ahí porque teníamos un vuelo y la verdad es que desde Roberto la persona que nos atendió hasta las personas que atendían el restaurante fueron muy atentos . El hotel está cómodo para una noche
Bodde här 1 natt i april 2024
Svar från Customer Service 22 apr. 2024
Daniela, it is wonderful to hear about your recent stay at Fairfield Inn & Suites Los Angeles LAX El Segundo. We're glad that Roberto and our dining colleagues provided attentive service, making your stay enjoyable. Thank you for choosing us during your transition time and we certainly look forward to the opportunity of welcoming you back.

8/10 Bra

David, Brockville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly and helpful staff at reception. Nice courtyard with fire pit
Bodde här 1 natt i april 2024
Svar från Customer Service 24 apr. 2024
David, it's wonderful to know you appreciated the warm reception at Fairfield Inn & Suites Los Angeles LAX El Segundo. We're glad you found our courtyard's fire pit to be a pleasant addition. We hope to welcome you again soon.

10/10 Fantastiskt

Carolyne

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient for early morning flight
Bodde här 1 natt i april 2024
Svar från Customer Service 21 apr. 2024
Carolyne, it's wonderful to hear you valued the practicality of Fairfield Inn & Suites Los Angeles LAX El Segundo for early morning departures. We strive to offer convenience to accommodate all travel itineraries. Thank you for taking the time to share your experience. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Cailin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice stay: got groceries across the street and stocked my fridge. Staff was nice.
Bodde här 2 nätter i april 2024
Svar från Customer Service 21 apr. 2024
Cailin, it's wonderful to hear you had an enjoyable stay at Fairfield Inn & Suites Los Angeles LAX El Segundo. We're glad you found our location convenient for your grocery needs and our team members were able to contribute positively to your experience. We hope to see you again soon.

10/10 Fantastiskt

William, Mesa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. My new go to when in LAX. Very friendly staff, always welcoming and helpful. Very large, good breakfast. More than I expected for selection. Thanks to everyone for being so warm and welcoming.
Bodde här 6 nätter i april 2024
Svar från Customer Service 19 apr. 2024
William, it's excellent to hear that Fairfield Inn & Suites Los Angeles LAX El Segundo has become your preferred choice when in LAX. We're thrilled our team members' warm and welcoming service enhanced your stay and that our bountiful breakfast went beyond your expectations. We appreciate your positive sentiments and look forward to welcoming you back next time.

10/10 Fantastiskt

Hope

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All of the staff were cheerful and helpful. I would defiantly stay here again!
Bodde här 1 natt i april 2024
Svar från Customer Service 19 apr. 2024
Hope, we're delighted to know about your wonderful experience at Fairfield Inn & Suites Los Angeles LAX El Segundo! It's great to hear our team members left such a positive impression with their cheerful and helpful attitude. Your urge to revisit us truly rewards the efforts our team puts in every day. We look forward to welcoming you back soon!