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Recensioner av Hampton Inn & Suites LAX El Segundo

2.5 out of 5
Hampton Inn & Suites LAX El Segundo
888 N. Pacific Coast Hwy, El Segundo, CA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 699 av 1000 recensioner" "
8 - Bra i betyg. 202 av 1000 recensioner" "
6 - Okej i betyg. 56 av 1000 recensioner" "
4 - Dåligt i betyg. 11 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1000 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

roger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2022
Svar från jn 3 feb. 2022
Thank you for staying with us and for taking the time to provide us feedback as it enables us to improve the experiences of future and returning guests. It seems that while you may have been satisfied with your stay, we fell a little short of providing you a more memorable experience. Here at Hampton Inn & Suites LAX/El Segundo, we strive for excellence and hope we have the opportunity of better serving you again in the future. Thank you again for advising us of opportunities to improve. Once again, thank you for your time, take care and happy travels!

10/10 Fantastiskt

Lukas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good!
Spent a night on their top floor corner suite (which I’ve previously stayed in, back in 2018) and was very happy. It’s your average newer Hampton Inn studio suite, but with floor-to-ceiling windows and a wrap-around balcony. This property has an excellent location close to LAX, provides good back for the buck and comfortable beds. Cons are terrible water pressure and that it gets quite loud from the street outside, but that doesn’t really detract from the overall experience, and this hotel deserves a five star rating. Will most definitely return!
Bodde här 1 natt i december 2021
Svar från Front Desk/Guest Assistance 12 jan. 2022
Greetings Lukas! We are so appreciative that we were able to impact you in such a positive way and cannot thank you enough for this. We know that at the heart of our business, it is the efforts of our staff that truly enables us to stand out among the competition. We look forward to being able to serve you again in the future.

10/10 Fantastiskt

Urban

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Right place to be over weekend
Har man gjort LA några gånger och klarat av sevärdheterna och återkommer så är hotellet ligger perfekt för en weekend vistelse med sol o bad på närliggande underbara Manhattan pier beach med dess utbud, Sofi stadium är också nära. Det bästa är också närheten till flygplatsen. Trafiksituationen i LA är vida känd med sina köer, men det slipper man här. Området runt hotellet har flera restauranger och snart öppnar Drive shack. Priset för en natt är lite över average men vi tyckte mervärdena övervägde.
Bodde här 2 nätter i november 2021
Svar från Front Desk 15 nov. 2021
Greetings! We are so happy to hear that you enjoyed your trip and your stay at our property. Travel safe and we hope to see you again and again.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2021
Svar från jn 16 feb. 2021
Thank you for stopping by to give our team an excellent score! We really appreciate you taking a few minutes out of your day to acknowledge our team's efforts.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättebra!
Jättebra!
Bodde här 3 nätter i december 2019
Svar från Anthony Pham 9 jan. 2020
Thank you for staying with us and for taking a few minutes out of your day to show your support for our team with a 10 out of 10 review score :)! We really appreciate it and hope we are able to serve you soon again.

10/10 Fantastiskt

Irma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent place
Bodde här 3 nätter i april 2024
Svar från Front Desk 30 apr. 2024
Thank you for staying with us! We are so glad you enjoyed your stay! Take care, safe and happy travels :)!

10/10 Fantastiskt

Lauren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Celine 28 apr. 2024
Thank you for your kind words! We're thrilled to hear you enjoyed your stay.

2/10 Väldigt dåligt

Yahir

Gillade inte: Personal och service
Felt disrespected they checked in 5 people before they could check me had me waiting almost 1 hr to check in EVEN tho check in was at 3 i didn’t get in almost till 4 and i had somewhere to be
Bodde här 1 natt i april 2024
Svar från Celine 28 apr. 2024
We sincerely apologize for the inconvenience you experienced during check-in. Your feedback is important to us, and we will address this issue to ensure it doesn't happen again in the future. Please accept our apologies, and we hope to have the opportunity to make it up to you on your next visit.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
No airport shuttle!! So I had to Uber/Lyft from the airport. I selected this hotel as our night before a 8:28am flight and near the Zimmerman Car Museum for the day before. Otherwise, a nice stay, with Mexican food Uber eats (margaritas delivered). Luggage carts were sparse.
Bodde här 1 natt i april 2024
Svar från Celine 28 apr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience regarding the airport shuttle. We're glad to hear you enjoyed the other aspects of your stay, including the Mexican food delivery. Your feedback about the luggage carts is duly noted, and we'll work on improving this aspect. We hope to welcome you back for an even better stay in the future.

6/10 Okej

Nivea

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
We had a pleasant day at the Hampton Inn. I was very shocked to find out that you had to pay for parking on their premises. I thought that would be included in the fee.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Edmond

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property.
Bodde här 2 nätter i februari 2024
Svar från Celine 28 apr. 2024
Your review is much appreciated! Thanks for staying with us.

8/10 Bra

Annette, Charlotte

Reste med sin partner
Gillade: Bekvämligheter
Service at front desk was excellent
Bodde här 1 natt i april 2024
Svar från DK 13 apr. 2024
We are so pleased to hear that! We will look forward to seeing you next time!

2/10 Väldigt dåligt

Elena

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
I feel like I need to tell this story. The location of this hotel is good, near the airport. Every room I went into was infested with ants. I changed rooms three times, but at the end I found an anthill, so I sprayed shampoo on it and slept there. Please... please clean it and deal with the bugs. Even if you talk about ants, the staff isn't surprised or say sorry. It seemed like a very common thing. It's not just one or two, there are billions of them running around. The sound of bed springs, which I have never heard even in really cheap motels, is a bonus. The staff said it was survival. When you move on the bed a little, the springs make a loud noise. It's a bonus.
Svar från Celine 28 apr. 2024
We're truly sorry for the inconvenience you encountered during your stay. Your experience does not reflect the level of service and comfort we strive to provide. Rest assured, we take your feedback seriously and will address these issues promptly. We appreciate your patience and hope to have the opportunity to regain your trust on a future visit.

10/10 Fantastiskt

Hiroyuki, Playa Vista

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
NOTHING
Bodde här 6 nätter i mars 2024
Svar från DK 13 apr. 2024
We hope to see you next time!

10/10 Fantastiskt

Dwayne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were incredibly friendly and accommodating and the rooms were very comfortable.
Bodde här 1 natt i april 2024
Svar från DK 13 apr. 2024
We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Fantastiskt

Dwayne

Bodde här 1 natt i mars 2024
Svar från jn 28 apr. 2024
Thank you for staying with us! We are so glad you enjoyed your stay! Take care, safe and happy travels :)!

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The front office staff were amazing would stay there again
Bodde här 1 natt i april 2024
Svar från Celine 28 apr. 2024
Thanks a bunch for your fantastic review! We aim to please.

10/10 Fantastiskt

Angadbir

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience
Bodde här 2 nätter i april 2024
Svar från DK 13 apr. 2024
We are so happy you have a great experience with us.Come see us again soon!

10/10 Fantastiskt

Britney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love how quiet it was and the vibe there was just incredible. Definitely coming back
Bodde här 1 natt i mars 2024
Svar från Celina 7 apr. 2024
We look forward to seeing you again. We hope that you have a wonderful spring!

10/10 Fantastiskt

Guadalupe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
am sorry parking is extremely expensive , that is the really bad thing .
Bodde här 1 natt i april 2024
Svar från Celine 4 apr. 2024
Thank you for staying with us. We greatly appreciate and value your feedback, and we will be taking it into consideration.

2/10 Väldigt dåligt

YUKI

Bodde här 1 natt i mars 2024
Svar från Celine 28 apr. 2024
Thank you for taking the time to share your feedback with us.

8/10 Bra

Werner

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and friendly Staff.
Bodde här 3 nätter i mars 2024
Svar från Celine 4 apr. 2024
Thank you for staying with us! We look forward to seeing you again.

10/10 Fantastiskt

Leigh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport. Clean, safe, good breakfast options.
Bodde här 1 natt i mars 2024
Svar från Celine 28 apr. 2024
Your satisfaction is our priority! Thanks for the great review.

10/10 Fantastiskt

Qi

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i mars 2024
Svar från Celine 28 apr. 2024
Thank you for choosing to stay with us! We're glad you had a fantastic time.

10/10 Fantastiskt

Tana, Escondido

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy stay and very clean! Convenient to airport.
Bodde här 1 natt i mars 2024
Svar från Celine 28 apr. 2024
Thank you for choosing our hotel! We're glad you had a wonderful stay.

10/10 Fantastiskt

Brian

Gillade: Renlighet och boendets skick och faciliteter
Nice & clean
Bodde här 1 natt i mars 2024
Svar från Celine 28 apr. 2024
Your feedback is valued! Thank you for choosing to stay with us.

2/10 Väldigt dåligt

George

Affärsresenär
I don’t know whether it was this hotel or Expedia, but they seem like the two are in the business of over-selling rooms and then punting the finger at the other in hopes that a customer will be frustrated and not follow-up for a refund.
Bodde här 1 natt i mars 2024
Svar från Front Desk 28 apr. 2024
Thank you for bringing these issues to our attention. Please know that we take your concerns seriously and will work to improve.

8/10 Bra

Kalina, Elk Grove

Gillade: Renlighet
Bodde här 2 nätter i mars 2024
Svar från Celine 28 apr. 2024
Thank you for your positive feedback! Come back and visit us soon.

10/10 Fantastiskt

Karla J

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cery comfortable
Bodde här 1 natt i mars 2024
Svar från Celine 28 apr. 2024
Thank you for your kind words and support! We appreciate it.

10/10 Fantastiskt

Kourtni

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved my stay here for Rolling Loud. It was close to major attractions and the staff was friendly. I didn't like that we had to pay for parking but $20 isn't bad at all. The room was comfortable and so clean. I will be back again.
Bodde här 2 nätter i mars 2024
Svar från Celine 28 apr. 2024
We're thrilled to have exceeded your expectations! Thank you for the review.

10/10 Fantastiskt

Hareg

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk Staff are amazing!
Bodde här 3 nätter i februari 2024
Svar från Celine 28 apr. 2024
Thank you for your kind words and recommendation! We appreciate it.

6/10 Okej

diane

Reste med sin partner
Had stayed in updated room in past, this room not nearly as nice. Paying for parking is a negative. Breakfast service was good.
Bodde här 3 nätter i mars 2024
Svar från Celine 28 apr. 2024
Thank you for your feedback. We apologize for any disappointment with the room and parking. We're glad you enjoyed the breakfast service. We hope to welcome you back for a better experience next time.

8/10 Bra

Jessica

my stay at Hampton Inn is always nice. I just wish that this location had smart TVs.
Bodde här 2 nätter i mars 2024
Svar från Celine 28 apr. 2024
We're so glad you enjoyed your stay! Thank you for your feedback.

10/10 Fantastiskt

Beth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Celine 28 apr. 2024
We're delighted to hear you enjoyed your stay! Thank you for the feedback.

8/10 Bra

Steven

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I find it incredible that an airport hotel does not have a shuttle and especially from LAX where you have to get a shuttle to a separate area to get either a taxi or uber to take you 1.2 miles. Its even more amazing that there are hilton shuttles just none that will take you to the hampton.
Bodde här 1 natt i mars 2024
Svar från JN 15 mars 2024
Thank you for staying with us and for taking the time to provide us feedback. It seems, while you may have been satisfied with your stay, we were unable to provide you a more memorable experience. Here at Hampton Inn & Suites LAX/El Segundo, we strive for excellence and hope guest feedback provides us the opportunity of better serving our future and returning guests. Once again, we thank you for your time. Take care and happy travels!

10/10 Fantastiskt

Jun

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, reasonable price of the parking, close to the airport
Bodde här 2 nätter i mars 2024
Svar från JN 15 mars 2024
Greetings! We are so appreciative that we were able to impact you in such a positive way and cannot thank you enough for this. We know that at the heart of our business, it is the efforts of our staff that truly enables us to stand out among the competition. Thank you again for choosing the Hampton Inn & Suites LAX/El Segundo

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So impressed! Clean, comfortable, close to airport. Wonderful breakfast. Staff very friendly and helpful. Would stay again if in area.
Bodde här 1 natt i mars 2024
Svar från JN 15 mars 2024
We are so glad you enjoyed your stay at the Hampton Inn & Suites LAX/El Segundo! We hope to have the pleasure of welcoming you back again the next time you are in Los Angeles. Take care, safe and happy travels!

8/10 Bra

Christle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They did not have a microwave in the room. I think that should be standard in all rooms! And the room where we were, was at the very end of the hall, which means by the time we would finally get back from the communal microwave downstairs in the lobby our food Would be cold.
Bodde här 2 nätter i mars 2024
Svar från Front Desk Team 13 mars 2024
Thank you for your feedback, this will help us improve in the future. Every floor has a microwave next to the ice-machine, so you don't have to walk all the way down to Lobby to heat up your food. At the moment, only our King Suite Studios have microwaves inside the room, so just make sure to book that room type in the future if you need a microwave in the room.

10/10 Fantastiskt

Guadalupe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everything is great
Bodde här 1 natt i mars 2024
Svar från JN 15 mars 2024
Thank you for staying at the Hampton Inn & Sites LAX/El Segundo and for taking a few minutes out of your day to share your stay experience with fellow travelers. We really appreciate your support and hope to have the pleasure of welcoming you back again soon :)!

8/10 Bra

Akihiro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från JN 15 mars 2024
Thank you for staying with us and for taking the time to provide us feedback as it enables us to improve the experiences of future and returning guests. It seems that while you may have been satisfied with your stay, we fell a little short of providing you a more memorable experience. Here at Hampton Inn & Suites LAX/El Segundo, we strive for excellence and hope we have the opportunity of better serving you again in the future. Thank you again for advising us of opportunities to improve. Once again, thank you for your time, take care and happy travels!

10/10 Fantastiskt

Socorro Fatima

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was Great!
Bodde här 1 natt i mars 2024
Svar från JN 15 mars 2024
Greetings! We are so appreciative that we were able to impact you in such a positive way and cannot thank you enough for this. We know that at the heart of our business, it is the efforts of our staff that truly enables us to stand out among the competition. Thank you so much for publically acknowledge our team's dedication towards providing our guests an excellent stay experience! Take care, safe and happy travels!

10/10 Fantastiskt

Richard

Bodde här 1 natt i mars 2024
Svar från Celine 28 apr. 2024
Thanks for sharing your experience! We're delighted to have met your expectations.

10/10 Fantastiskt

Joel, Phoenix

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property. Spotlessly clean. Large, comfortable room. Breakfast was very good.
Bodde här 2 nätter i mars 2024
Svar från JN 15 mars 2024
Greetings! We are so appreciative that we were able to impact you in such a positive way and cannot thank you enough for this. We know that at the heart of our business, it is the efforts of our staff that truly enables us to stand out among the competition. Thank you so much for publically acknowledge our team's dedication towards providing our guests an excellent stay experience! Take care, safe and happy travels!

10/10 Fantastiskt

Marx

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från JN 15 mars 2024
We are so glad you enjoyed your stay at the Hampton Inn & Suites LAX/El Segundo! We hope to have the pleasure of welcoming you back again the next time you are in Los Angeles. Take care, safe and happy travels!

8/10 Bra

Martin, L'Ile-Bizard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från JN 15 mars 2024
Thank you for staying with us and for taking the time to provide us feedback as it enables us to improve the experiences of future and returning guests. It seems that while you may have been satisfied with your stay, we fell a little short of providing you a more memorable experience. Here at Hampton Inn & Suites LAX/El Segundo, we strive for excellence and hope we have the opportunity of better serving you again in the future. Thank you again for advising us of opportunities to improve. Once again, thank you for your time, take care and happy travels!

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great spot. Overnighter, 10 min to departure gates. Staff excellent and lovey design.
Bodde här 1 natt i februari 2024
Svar från JN 22 feb. 2024
Thank you so much for staying with us and for taking a few minutes out of your day to give our team recognition! We hope to have the pleasure of serving you again :)!

2/10 Väldigt dåligt

Holly

Reste med familjen
Gillade inte: Renlighet och personal och service
This hotel canceled my reservation and I didn’t discover it until we called from the airport at 11:25pm just after landing! No notice, no communication. They claimed they didn’t have any way to notify me. This isn’t the way to treat people.
Bodde här 1 natt i februari 2024
Svar från JN 22 feb. 2024
We sincerely apologize for this miscommunication.Our team informed you that while they could not check you into our property, they would be walking you to stay at another hotel (paying for your stay at a nearby hotel) and that they were working to find suitable accomodations at a nearby hotel for you. When our team found out that another reservation cancelled, they attempted to call you back to tell you that they were able to accomodate your stay; however, they were unable to get in contact with you.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet och personal och service
Hotel was clean and quiet. Easy access to airport and major highways. Downside was being charged for apparently two days parking when we only stayed one night.
Bodde här 1 natt i februari 2024
Svar från Front Desk 17 feb. 2024
Thank you for your feedback.The second authorization of 20 will be returned back to in 3 to 5 business days. Hope to see you soon.

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Front Desk 17 feb. 2024
Thank you for your feedback.

10/10 Fantastiskt

Guadalupe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great!!
Bodde här 1 natt i februari 2024
Svar från The Hampton Inn & Suites LAX/El Segundo 4 feb. 2024
Thank you for staying with us. We are happy to know you enjoyed your stay with us. Take care and happy travels.