Hi Luis, we're pleased to hear that you had an excellent stay and found everything very clean. Your feedback regarding the parking fee is duly noted, and we appreciate your input. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to welcome you back again soon!

Thank you for your feedback! We strive to maintain high standards of cleanliness for all our guests, and we're glad that you noticed. We can't wait to welcome you back!

Hi Annette, thank you for sharing your experience with us. We're glad to hear that our hotel's proximity to your family in Lakewood was convenient for you. It's great to know that you found our hotel clean and that you enjoyed the breakfast. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future! - The Staff at Holiday Inn Express & Suites, Hawaiian Gardens Guest Service Team

Thank you for the 5-star rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay with us. If you have any further comments or if there's anything we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Dear Margarita,Thank you for your kind words regarding the cleanliness and tranquility of our hotel. We take great pride in maintaining a peaceful and spotless environment for our guests. We look forward to providing you with another enjoyable stay in the future.- The Staff at Holiday Inn Express & Suites, Hawaiian Gardens Guest Service Team

Hi Noe, thank you for the 5-star rating! We appreciate your support and are delighted to know that you had a great experience during your stay with us. We hope to have the pleasure of welcoming you back again soon!

Hi Nilo, thank you for sharing your experience with us. We're glad to hear that you had a good stay and that you found our staff friendly and courteous. Your feedback is appreciated, and we hope to welcome you back again soon!- The Staff at Holiday Inn Express & Suites, Hawaiian Gardens Guest Service Team

Hi Peter, thank you for your feedback. We apologize for the inconvenience you experienced due to noise and cleanliness issues. We take your comments seriously and will address them to improve our guest experience. We hope you give us another opportunity to provide you with a more comfortable stay in the future. Thank you for bringing this to our attention.- The Staff at Holiday Inn Express & Suites, Hawaiian Gardens Guest Service Team

We're glad to hear you had a good stay, Steve! If there's anything specific you enjoyed or any areas where we could improve, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon.-The Staff at Holiday Inn Express And Suites Hawaiian Gardens Guest Service Team

Wilber, thank you for your 5-star rating! We're thrilled that you had a fantastic experience during your stay with us. We appreciate your support and hope to welcome you back for another wonderful stay in the future!- The Staff at Holiday Inn Express & Suites, Hawaiian Gardens Guest Service Team

Peter, thank you for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel with its modern ambiance. Providing a contemporary and comfortable experience is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back for another enjoyable stay soon!- The Staff Holiday Inn Express & Suites, Hawaiian Gardens Guest Service Team

Natalia, thank you for sharing your feedback. We're glad to hear that you found our hotel comfortable and clean. We apologize for any inconvenience caused by noise from neighboring establishments and other guests. Our team strives to ensure a peaceful environment for all our guests, and we appreciate your patience. We hope to welcome you back for a more relaxing stay in the future.- The Staff at Holiday Inn Express & Suites, Hawaiian Gardens Guest Service Team

Hi Brandon,Thank you for your feedback. We're glad to hear that you found our hotel to be okay for the price you paid. Regarding the deposit, we apologize for any inconvenience caused by the hold on your card. This is a standard procedure to cover any incidental charges during your stay and is typically released shortly after check-out, although it may take 1-2 days depending on your bank's processing time. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,Customer Care Team

Dear kristin,Thank you for your positive feedback! We're delighted to hear that you loved our attentive and friendly staff. Providing excellent service is our priority, and we're glad to know that our team made your stay enjoyable. We hope to welcome you back for another wonderful experience in the future!Best Regards,Customer Care Team

Thank you for your review. As we discussed via email previously, we have responded to clarify that there are no hidden fees. The parking fee is clearly stated on Expedia's website and also mentioned in writing on your registration card.

Hi Luis,Thank you for sharing your wonderful experience regarding the recent stay. We hope that you will continue to choose us!Best Regards,Customer Care Team

Dear Esther,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards,Customer Care Team

Hi Kendra,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed your stay with us and that you found our property clean and conveniently located. We're delighted that you loved our daily free breakfast and found it to be so enjoyable. Your kind words mean a lot to us, and we can't wait to welcome you back for another fantastic stay. Best Regards,Customer Care Team

Hi Ricardo,Thank you for your positive feedback. We're delighted to hear that you found our room very clean and that you received great service during your stay. Providing a clean and welcoming environment is our top priority, and we're pleased to know that we met your expectations. We look forward to welcoming you back for another enjoyable stay in the future. Best Regards,Customer Care Team

Hi Ben,We're thrilled to hear that you had such a positive experience during your stay at our brand new facility! Providing stylishly clean and welcoming accommodations is important to us, and we're delighted that you found our property bright and shiny. It's wonderful to hear that our staff provided helpful, friendly, and courteous service, as guest satisfaction is our top priority. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards,Customer Care Team

Hi Amandeep,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards,Customer Care Team

Hi Sheila,We're thrilled to hear that you appreciated our cleanliness and the friendliness of our staff. Maintaining a clean and welcoming environment is a top priority for us, and we're glad it made a positive impression on your stay. Thank you for your kind words, and we look forward to welcoming you back again in the future!Best Regards,Customer Care Team

Hi Ralph,We're delighted to hear that our front desk staff made a positive impression on your stay with their friendliness and helpfulness. Providing excellent customer service is a top priority for us, and we're glad to know that our team could enhance your experience. Thank you for your kind words, and we hope to welcome you back again soon!Best Regards,Customer Care Team

Hi Joy,Thank you for sharing your feedback with us! We're delighted to hear that you found our rooms spacious, clean, and comfortable. Providing a comfortable and welcoming environment for our guests is our top priority, and we're glad we could meet your expectations in this regard. We appreciate your understanding regarding the area around the hotel and are pleased to hear that our friendly and accommodating staff made a positive impression on you. Should you have any further feedback or if there's anything else we can do to enhance your experience with us, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Customer Care Team

Hi Lee,Thank you for your feedback! We're glad to hear that you found our property to be nice. While we strive to provide a comfortable and pleasant environment for our guests, we understand that our location may not be as convenient for everyone. We appreciate your input and will consider it as we continue to improve our services and offerings. If there's anything else we can do to enhance your experience or if you need any suggestions for nearby attractions or amenities you'd like to see, please feel free to let us know. We value your feedback and hope to welcome you back for another pleasant stay in the future!Best Regards,Customer Care Team

Hi Gladys,Thank you for your positive feedback! We're thrilled to hear that you found our rooms comfortable and clean, and that you had a great overall experience during your stay. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could meet your expectations in this regard. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Best Regards,Customer Care Team

Hi Herbeth,We're pleased to hear that you found our hotel new, well-appointed, and offering satisfying breakfast choices during your stay. However, we apologize for the oversight with housekeeping regarding the bathroom floor and room refreshments. Your feedback is valuable, and we'll address these issues promptly to ensure a more seamless experience for our future guests. Thank you for choosing to stay with us and for your understanding. We're committed to providing good value for money and hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards,Customer Care Team

Dear Guest,We're delighted to hear that you enjoyed your stay at our brand new property and that you found the lobby, rooms, and breakfast to your satisfaction. However, we apologize for the inconvenience caused by the music playing in the hallway throughout the night. Your feedback is important to us, and we appreciate you bringing this to our attention. We're glad that our team was able to address the issue promptly and turn off the music for the night upon your request. Ensuring a restful night's sleep for our guests is our priority, and we'll take steps to ensure that our quiet hours rule is consistently followed. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future!Best Regards,Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hi Audrey,Thank you so much for your glowing review! We're thrilled to hear that you've had consistently great experiences during your stays with us. Our team takes pride in providing friendly and helpful service, and we're delighted that you felt welcomed and remembered. It's wonderful to know that you found your room clean, the bed comfortable, and that you slept well. We truly appreciate your loyalty and look forward to welcoming you back whenever you're in the area again!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Janis,We're thrilled to hear that you enjoyed your stay with us! Providing clean, comfortable rooms and delicious breakfast options are top priorities for us, and we're delighted that you found everything to your liking. Thank you for highlighting our friendly front desk staff and the convenient location. Your kind words mean a lot to us, and we can't wait to welcome you back for another enjoyable stay in the future!Best Regards,Customer Care Team

Hi Naomi,We're delighted to hear that you had an excellent experience during your stay with us! It's fantastic to know that you found our rooms comfortable and well-equipped for travelers, and we're glad you enjoyed the sleek bathroom amenities. However, we apologize for any inconvenience you experienced during check-in. We'll address this issue with our team to ensure smoother experiences for our guests in the future. We hope you enjoy our Continental breakfast and look forward to welcoming you back for another great stay soon!Best Regards,Customer Care Team

Hi Adrian,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Dear Gregory,We're thrilled to hear that you had a great experience during your stay with us! It's fantastic to know that you found your room to be comfortable and quiet, allowing you to fully relax and enjoy your time with us. We're also delighted that our staff provided you with amazing assistance, as guest satisfaction is our top priority. Thank you for your recommendation, and we look forward to welcoming you back for future stay!Best Regards,Customer Care Team

Hi Craig,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

Hi Mariachie,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards,Customer Care Team

Hi Linda,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Customer Care Team

Hi Eugena,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our property very nice, clean, and modern. It's wonderful that you enjoyed the surrounding area with its proximity to many restaurants. We truly appreciate your feedback, and we look forward to the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Customer Care Team

Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience with our courteous and enjoyable staff, and that you found the environment quiet and clean. Maintaining a well-kept property is a priority for us, and we're delighted that it contributed to your positive stay. Your comments are greatly appreciated, and we look forward to providing you with another wonderful experience during your next visit.Best Regards,Customer Care Team

Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel nice, clean, and new, resulting in a pleasant stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you again for another enjoyable experience. Safe travels!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

H Ginet,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Alex,Thank you for bringing this concern to our attention, and we sincerely apologize for the inconvenience you experienced with the noise in our hotel. We understand the importance of a peaceful stay, and we regret that your experience did not meet your expectations. Please know that we take your feedback seriously, and we will address the issues with creaks and groans to ensure a more comfortable environment for our guests. If there's anything else you'd like to share or if there are additional ways we can make amends, please contact our management team directly. We appreciate your feedback and hope to have the opportunity to provide you with a more positive experience in the future.Best Regards,Customer Care Team

Hi Lorrie,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Customer Care Team