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Recensioner av Hotel Hermosa

3 out of 5
Hotel Hermosa
2515 Pacific Coast Hwy, Hermosa Beach, CA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 499 av 1000 recensioner" "
8 - Bra i betyg. 247 av 1000 recensioner" "
6 - Okej i betyg. 129 av 1000 recensioner" "
4 - Dåligt i betyg. 63 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 62 av 1000 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Thomas

Bodde här 2 nätter i april 2022
Svar från Guest Services 28 apr. 2022
Thank you for staying with us, Thomas!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i november 2021
Svar från Guest Services 17 nov. 2021
Thank you for taking the time to rate your stay with us.

10/10 Fantastiskt

Luis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Una realidad todo bien estancia perfecta y un lugar muy seguro
Bodde här 3 nätter i maj 2024
Svar från Guest Services 20 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Cynthia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk was very courteous and kind. The property is very clean. Parking is easy on a busy street. Clean room and comfortable bed.
Bodde här 1 natt i maj 2024
Svar från Guest Services 20 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

Wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Guest Services 20 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Zachary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, this was an amazing stay! The outdoor area was top-notch, rooms very clean, only a 15min walk from the beach, and staff generally very friendly and helpful.
Bodde här 4 nätter i maj 2024
Svar från Guest Services 13 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

2/10 Väldigt dåligt

Katherine

Gillade inte: Bekvämligheter
The place is pretty dated. The room smelled like mold. The AC was broken, they looked at it and no one said anything. I asked to move rooms and was put on hold indefinitely. The denied my request to cancel the reservation. The room was boiling hot all night so I opened the sliding door and had to listen to the highway all night. Would not stay again. The sheets were so rough I'd suggest bringing your own.
Bodde här 1 natt i maj 2024
Svar från Guest Services 13 maj 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

4/10 Dåligt

Shanna-Kay

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Guest Services 13 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Gerick

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot to enjoy Hermosa beach, thanks!
Bodde här 1 natt i maj 2024
Svar från Guest Services 13 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Fernando

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really like how clean and how safe it felt
Bodde här 3 nätter i april 2024
Svar från Guest Services 6 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Mariola

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, grocery store on another side of the street.
Bodde här 5 nätter i april 2024
Svar från Guest Services 6 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Okej

Dana

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The hotel registration agent was unfriendly and did not suggest a better room option as we were facing the street once we got there. We did not have time to change rooms as we were on our way to a festival- it was incredibly noisy all night and we would not stay again
Bodde här 1 natt i maj 2024
Svar från Guest Services 6 maj 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

Johana, SAN Pablo

Gillade: Renlighet
Bodde här 4 nätter i januari 2024
Svar från Guest Services 6 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Oguzhan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr ruhig, sauber und das Personal war zuvorkommend. Wir werden wieder kommen.
Bodde här 1 natt i april 2024
Svar från Guest Services 6 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

BaRack

Gillade: Boendets skick och faciliteter
Amazing hotel and we had a great time
Bodde här 1 natt i april 2024
Svar från Guest Services 1 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Angelica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
staff members were courteous and accommodating
Bodde här 3 nätter i april 2024
Svar från Guest Services 29 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Mario

Bodde här 1 natt i april 2024
Svar från Guest Services 20 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Igor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Guest Services 29 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

Bryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Guest Services 26 apr. 2024
thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från Guest Services 23 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Farhad

Reste i grupp, Reste med familjen
Gillade inte: Bekvämligheter
Friendly staff
Bodde här 2 nätter i april 2024
Svar från Guest Services 23 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

María Rosana

Gillade: Personal och service och boendets skick och faciliteter
Nice stay!
Bodde här 5 nätter i april 2024
Svar från Guest Services 23 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Perez

Bodde här 3 nätter i april 2024
Svar från Guest Services 13 maj 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

Lilia

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
This hotel is nice in general, clean with new rooms , hotel has a cute little outdoor pool, jacuzzi, a very big outdoor recreation zone, cool modern lobby and coffee/smoothie bar. But free wifi is weak , they charge for good internet ( without your permission, just adding to your bill), they charge for clear bottles of water ( didn’t inform in advance), those cheap details a bit disappointing..But location is great-20 min walk to Manhattan beach and 25 min to walk to Hermosa Beach with nice bars, great piers. Would recommend to visit Lazy Acres-market on opposite side-it’s a good supermarket with great bakery, coffee, fruit and salad and hot food bars. Hotel is far away from Hollywood and Downtown , Long Beach, Santa Monica .
Bodde här 4 nätter i april 2024
Svar från Guest Services 23 apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. In order to access our complimentary Wi-Fi, please ensure to choose the network under the name HHermosa_Guest. Once through, click the complimentary option. There is also an option for enhanced internet for a charge of 14.95 that will be billed to the room if chosen otherwise there is no charge. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

Mario

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Guest Services 15 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

Robert, Danville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with friendly staff. Convenient location on PCH, even if it is a bit of a walk to the beach, as well as Hermosa Beach’s Pier Street.
Bodde här 2 nätter i april 2024
Svar från Guest Services 19 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Sharon

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is very modern and clean , staff very friendly .would of liked more restaurants nearby
Bodde här 7 nätter i april 2024
Svar från Guest Services 15 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Kristyna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked this hotel a lot. It was very clean and most of the staff was very friendly and kind. We would definitely stay here again. My only nit would be that it was impossible to reach them by phone. It kept a constant busy signal no matter which number I’d call either from Expedia or the internet. Not sure if they were having phone issues or what. We loved it though. Really clean which I appreciated so much and loved that they had a restaurant for breakfast and fresh coffee almost every morning. One morning they didn’t for some reason, human related I’m sure. They were great! We will be back!
Bodde här 4 nätter i mars 2024
Svar från Guest Services 8 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 Dåligt

Adam

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Guest Services 8 apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

Anakaren

Bodde här 2 nätter i mars 2024
Svar från Guest Services 23 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Rodger

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Favorite beach hotel
Bodde här 4 nätter i mars 2024
Svar från Guest Services 29 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Okej

Yingai

Gillade inte: Boendets skick och faciliteter
トイレが壊れて水がながされなかった事。 風邪が強くて、外の音がうるさかった事。
Bodde här 1 natt i mars 2024
Svar från Guest Services 1 apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

Kade

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Guest Services 29 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like this place!
Bodde här 1 natt i mars 2024
Svar från Guest Services 25 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Okej

Pun Kam

Bodde här 2 nätter i mars 2024
Svar från Guest Services 15 apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

Erin, Woodbridge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Guest Services 25 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

Denis

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Charging for parking ?
Bodde här 4 nätter i mars 2024
Svar från Guest Services 25 mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Parking is an 18 per night fee. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 Bra

Adam

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Hotel Hermosa is a ‘nice enough’ hotel close to the beach. It’s clearly an old hotel that has had a facelift and it just about gets away with it, without showing its age too much. The decor is funky and the place is clean, our room has a beautiful view of the ocean. Problem with being an older hotel is that the walls are very thin, leading to us having to call reception 3 times at 4am because our neighbour had his TV blasting all night long and there was a party down the hallway that we could hear very loudly. The in room AC units are also very old (but covered by an attractive looking box to modernise the room) which means they are very loud every time they click on and off, as was our fridge which sounded like a small motorcycle every time the compressor clicked on to cool it. The symphony of the AC, Fridge and our selfish neighbour lead to a pretty miserable night. Overall the hotel is fine, but it’s vastly overpriced for what you get.
Bodde här 2 nätter i mars 2024
Svar från Guest Services 25 mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 Bra

Heather, Sarasota

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the beach and many food options. It was a little noisy when the roads were busy, but we enjoyed our stay. The rooms were nice and beds were comfortable.
Bodde här 3 nätter i mars 2024
Svar från Guest Services 25 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 Dåligt

Allan

Reste med familjen, Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Not a neighborhood I would recommend staying in. My wife and I were on our Honeymoon and we were targeted for complaints for about everything, within 2 hours of checking in. We played some music on low around 12pm and took a shower and we got complaints from management. Mind blowing. We then flew to Las Vegas to the Venetian and boy that’s hospitality.
Bodde här 1 natt i mars 2024
Svar från Guest Services 25 mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great. The rooms were very clean.
Bodde här 5 nätter i mars 2024
Svar från Guest Services 19 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Deidre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Guest Services 19 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

James

Bodde här 2 nätter i mars 2024
Svar från Guest Services 8 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

Donald

Bodde här 2 nätter i mars 2024
Svar från Guest Services 1 apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bra

Sébastien

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super clean and fairly new hotel! Amazing staff, especially the assistant manager who was so nice! Just wish the room was a bit larger or that they had connecting rooms because for a family of 4 with suitcases, it got pretty tight! Other than that it is a lovely place close to everything!
Bodde här 2 nätter i mars 2024
Svar från Guest Services 19 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

2/10 Väldigt dåligt

Max

Gillade inte: Renlighet och boendets skick och faciliteter
Stains on bed, shower water made me itchy, receptionist was asleep on the desk when I walked in.
Bodde här 2 nätter i mars 2024
Svar från Guest Services 6 mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 Bra

Artur

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Guest Services 6 mars 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Okej

Abbie

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
The hotel seemed very understaffed. At check in time we waited an hour for our room to be ready, and the amenities were lacking. The walk to the pier and beach was longer than advertised and was not in a convenient spot as put on the website.
Bodde här 1 natt i mars 2024
Svar från Guest Services 6 mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Fantastiskt

linda

Bodde här 1 natt i mars 2024
Svar från Guest Services 25 mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Fantastiskt

Dancristian, Las Vegas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a nice, clean hotel
Bodde här 1 natt i februari 2024
Svar från Guest Services 28 feb. 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.