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Recensioner av Hotel Maya - a Doubletree by Hilton Hotel

4 out of 5
Hotel Maya - a Doubletree by Hilton Hotel
700 Queensway Drive, Long Beach, CA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 675 av 1321 recensioner" "
8 - Bra i betyg. 247 av 1321 recensioner" "
6 - Okej i betyg. 151 av 1321 recensioner" "
4 - Dåligt i betyg. 115 av 1321 recensioner" "
2 - Väldigt dåligt i betyg. 133 av 1321 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Reijo

Bodde här 2 nätter i januari 2023
Svar från MS 26 feb. 2023
Thank you!

10/10 Fantastiskt

Eric

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a wonderful stay will definitely be back when in the area again.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a very nice comfortable property. I think it’s a little bit more upscale than your typical Doubletree. The rooms are comfortable and clean. But, the rest of the hotel really does feel like a Curio collection. The staff in superb! From check in to dining to housekeeping and groundskeepers - all hospitable and friendly! Highly recommend!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

riff

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the stay, its away from all of the shopping dining but still within walking distance (approx a 10 15 min walk) the restsraunt onsite is good and cannot forget the cookies. This is a resort style property and the employees are friendly, except for the shuttle driver he acted like he didnt want to take me somewhere when i requested. Overall great experience
Bodde här 4 nätter i april 2024

4/10 Dåligt

Panfila

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Some of the employees were protesting at 7 am with blow horns and drums! Also smoke detector when off 3 separate times once at 12 midnight. We like this property because of the view of the little bay and the down town lights. It is older tho and could use some updating. Needs plugs on both night stands. Maid service was really good.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a one stop resort. A great resort, beautiful views and delicious food and drinks!!!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kelli

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
A lot of water damage to the ceiling of the room. But other than it’s a beautiful hotel
Bodde här 1 natt i april 2024

8/10 Bra

Ron

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Access to the carnival ship
Bodde här 1 natt i april 2024

6/10 Okej

David

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Natasha

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Angelo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a very nice stay, great price for a little getaway weekend locally.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Luana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Whitney

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was wonderful. Great property. People blasting music in the area outside of our room and security shut it down. So peaceful. Also best hotel restaurant food in California. Perfect stay. Staff at every turn went above and beyond.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lady Stella

Good
Bodde här 1 natt i april 2024

10/10 Fantastiskt

shannon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great pool and restaurant was really good . Love the outdoor firepit area.
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Ana Belen

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Do not stay here! People are boycotting in the property with drums and speakers. They walk around the rooms at 7am banging the drums. My room had mold on the ceiling.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Johana

Gillade: Renlighet
Bodde här 1 natt i april 2024

8/10 Bra

Alexandra

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The amenities and location was great!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Louise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024

6/10 Okej

Jonathan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The picture that displayed the room did not match the room at all, was disappointed on the false advertisement
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

juliana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was unique and had great views. Staff was very nice.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Dennis

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
We chose this hotel due to being so close to the Carnival terminal. A beautiful property right on the water, but unfortunately there was a union protest going on that was allowed on the property. Right next to the main entrance a group was playing drums, blowing horns and chanting over bullhorns. Every 10 minutes or so they would march around the property doing the same with the obvious intent of making the guests want to complain or leave. It was VERY LOUD and started at 6am. Why they are allowed on the property to do this is beyond Understanding. Usually this happens out at the street near the entrance, not marching around the rooms! I can only imagine the management is in on this. Considering it is a Hilton property, and at a price that matches.....well we won't be staying here again. As to the rooms, they are beautifully appointed and the property is beautiful. They need more lighting in the rooms. With all the lights on, we still needed to use the lights on our phones to look in our luggage, etc. If you stay here, make sure the unions aren't in control that day!
Bodde här 1 natt i april 2024

8/10 Bra

Hailey

Gillade: Personal och service och boendets skick och faciliteter
AC unit extremely loud and woke us up during the night, protests outside in the morning. There was also a dead bug in our sink when we arrived. Everything else appeared to be clean. Don’t think it was worth the $200 /night bill but it is what it is
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Elbert

Gillade: Renlighet
Just my luck. Strike was going on
Bodde här 1 natt i april 2024

4/10 Dåligt

Ana

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Very noisy , you can hear people moving in the other rooms, the water kept running in our toilet. Note in the room mentioned the workers strike started at 5am, could not sleep.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Elizabeth

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Heather, Tustin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Issue in the phone with staff saying my reservation was cancelled and put on hold. Arrived and fortunately reservation was fine as well got check in early. Restaurant was amazing. Country concert was walking distance from the hotel which was perfect too.
Bodde här 1 natt i mars 2024

6/10 Okej

Keiry

Reste i grupp
Gillade inte: Bekvämligheter
The first morning there were people making noise at 6-7am... like boycotting... you couldn't understand anything, and wasn't sure if it was part of the hotel or what it was. We had arrived late, and wanted to rest... They were there for a long time and wouldn't be quiet and didn't look like they were being stopped. When returning back to the hotel in the afternoon, someone had ran over the barrier gate arm... made us felt unsecured.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Michael

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Protesters woke me up at 6 am chanting something in Spanish and were marching around the property with a mega phone, shouting something against the hotel. Very strange, unacceptable obviously
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just need more choices in the menu
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love this place
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Tammy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Adrian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

CLEICE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful view
Bodde här 1 natt i april 2024

6/10 Okej

Jhovany, CALGARY

Reste med familjen
Gillade: Renlighet
Not satisfied with restaurant service, food options, unit safe didnt work, unit ceilling had stains needs painting
Bodde här 1 natt i april 2024

8/10 Bra

Carol

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great location with kids. They really enjoyed the heated pool. Didn’t see much staff and no service by the pool but clean towels were available and amenities were up to par.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Cain

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

4/10 Dåligt

Veronica

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Amelia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The grounds of the hotel are beautiful. The view is wonderful. The rooms are not as good as the Marriott next door which are suites so they come with a kitchen but the Marriott does not have a patio or as good of a view as the maya. 5 minutes walk to the queen Mary, 15 min walk to aquarium of the pacific and rainbow harbor 20 min walk to shoreline village . Metro station 20 min walk and will take you into downtown for around 10 dollars round trip. 25 min to Disney by car or 1.5 hours by bus ( bus is 8 dollors round trip.
Bodde här 2 nätter i mars 2024

6/10 Okej

Carol, whittier

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Hotel was nice and clean a really conveniently close to concert venue but they were really understaffed. No rooms to ck in toeven by 5. My bags were left at concierge.. we’re not taken to room as I told it would be so had to carry bags up to room after all day and evening at a concert They closed restaurant and bar and no room service at 10:15 .. left us in a bind as we planned to eat at hotel.
Bodde här 1 natt i mars 2024

8/10 Bra

Michael

Gillade: Renlighet och personal och service
Has a great view of the water and a shuttle to take you to downtown. They could spend a bit more time on upkeep of the facility. Not a dirty location, just in need of a deep cleaning.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Aldo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Lijh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved this hotel and every commodity it comes with!! Will definitely stay again! 10 stars!
Bodde här 2 nätter i mars 2024

6/10 Okej

Dorlins

Reste i grupp
Gillade: Renlighet och personal och service
The property is nice, but the area is much more isolated than anticipated, and getting to the location is confusing. We had initially paid for a balcony with a city view. We got the balcony but not a city view. I probably won't be coming back to stay at this hotel.
Bodde här 1 natt i mars 2024

8/10 Bra

Alexis

Gillade: Renlighet
The property was very nice. I like the open air concept, but it didn't work very well in the rain. The restaurant food was good but overpriced.
Bodde här 1 natt i mars 2024

4/10 Dåligt

GLORIA

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
The people in the restaurant are not friendly.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Stephanie

Bodde här 1 natt i mars 2024

8/10 Bra

Paula

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very kind and i even got into my room a little early. I wish there was an airport shuttle.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

6/10 Okej

David

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Old and needs face lift
Bodde här 1 natt i mars 2024