Innergård

Recensioner av Hotel Saddleback Los Angeles - Norwalk

3 out of 5
Hotel Saddleback Los Angeles - Norwalk
12500 Firestone Blvd, Norwalk, CA

Recensioner

6,8
10 - Fantastiskt i betyg. 307 av 1001 recensioner" "
8 - Bra i betyg. 225 av 1001 recensioner" "
6 - Okej i betyg. 160 av 1001 recensioner" "
4 - Dåligt i betyg. 137 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 172 av 1001 recensioner" "

6,8/10

Renlighet

7,4/10

Personal och service

6,2/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

8/10 Bra

Viktor

Gillade: Personal och service och rummets bekvämlighet
Helt ok
Anlände sent, den typen av rum vi hade bokat var "slut" så vi vart uppgraderade till en stor svit utan extra kostnad, vilket var trevligt. Dock skulle vi bara stanna en natt, så det var bara sängen och duschen vi nyttjade. Trevlig personal, värdelöst wifi.
Bodde här 1 natt i februari 2020
Svar från Management 14 feb. 2020
Tack för att du stannar hos oss och att du tog dig tid att dela dina erfarenheter. Vi är glada över att ha uppfyllt dina förväntningar och ser fram emot din nästa vistelse hos oss.

8/10 Bra

ELMER

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i maj 2024
Svar från Management 21 maj 2024
Thank you for taking the time to rate your experiences during your stay. We are pleased to have met your expectations and look forward towards your next visit with us.

8/10 Bra

Dan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the fence all the way around the property.
Bodde här 1 natt i maj 2024
Svar från Management 7 maj 2024
Thank you for taking the time to share your experiences during your stay. We are please to have met your expectations and look forward towards your next stay with us.

2/10 Väldigt dåligt

Juan manuel

Avía cucarachas grandísimas y las colchas manchadas sucias experiencia no recomendable
Bodde här 2 nätter i april 2024
Svar från Management 3 maj 2024
Gracias por tomarse el tiempo de compartir sus experiencias en el hotel. Lamentamos no haber podido cumplir con sus expectativas durante su estadía. Sin embargo, durante los 2 días que pasaste con nosotros. ¿No se reportaron registros ni quejas de clientes a la recepción? ¿También hicimos que nuestra empresa de control de plagas inspeccionara la habitación y no encontramos evidencia de sus preocupaciones? Aunque no se encontró nada, le dimos instrucciones a nuestra empresa de control de plagas para que rociara la habitación como medida de precaución.

4/10 Dåligt

Ruth

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The floor was not clean
Bodde här 1 natt i maj 2024
Svar från Management 2 maj 2024
Thank you for taking the time to share your expereinces during your recent tay. We are sorry to here of your concerns regarding condition of the floor. We have addressed you concerns with the Housekeeping staff .

10/10 Fantastiskt

Freddie

Nice I would stay again
Bodde här 1 natt i april 2024
Svar från Management 30 apr. 2024
Thank you for taking the time to share your experices during your stay. We are pleased to have met your expectations and look forward towards your next visit with us.

10/10 Fantastiskt

Freddie

Gillade: Personal och service och boendets skick och faciliteter
Nice place
Bodde här 1 natt i april 2024
Svar från Management 30 apr. 2024
Thank you for taking the time to share your experices during your stay. We are pleased to have met your expectations and look forward towards your next visit with us.

8/10 Bra

Meredith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Management 29 apr. 2024
Thank you for taking the time to rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay.

10/10 Fantastiskt

Adryanna

Bodde här 3 nätter i april 2024
Svar från Management 21 maj 2024
Thank you for taking the time to rate your experiences during your stay. We are pleased to have met all of your expectations and look forward towards your next visit with us.

10/10 Fantastiskt

Adryanna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is so friendly
Bodde här 3 nätter i april 2024
Svar från Management 24 apr. 2024
Thank you for taking the time to share your expereinces during your previous stay with us. We are pleased to have met your expectations and that are staff was freindly! We look forward towards your next stay.

6/10 Okej

George

Gillade: Personal och service och bekvämligheter
I like the Motel because its close to bars around the areas
Bodde här 1 natt i april 2024
Svar från Management 23 apr. 2024
Thank you for taking the time to share your experiences. We are please to meet most of your expectations and have addressed your concerns with the staff.

8/10 Bra

Fernando, Murrieta

Reste med sin partner
Gillade: Personal och service
The water pressure from the shower was powerful. I would stay here just for their shower.
Bodde här 1 natt i april 2024
Svar från Management 22 apr. 2024
Thank you for takng the tie to share your expereinces during your stay. We are pleased to have met your expectations (especially the powerful water pressure ) and look forwad towards your next stay.

6/10 Okej

Luis

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Management 16 apr. 2024
Thank you for taking the time to rate your expereince. We are pleased to have met most of your expectations and have addressed your concerns with the staff.

2/10 Väldigt dåligt

Roxana

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I didn’t like because we don’t have any little fridge and microwave either and also the beds are too old
Bodde här 1 natt i april 2024
Svar från Management 15 apr. 2024
Thank you for taken the time to share your experiences during your stay with us. We are sorry that we were unable to meet your expectations. We have addressed your concerns with the staff,

10/10 Fantastiskt

Daniel

Bodde här 1 natt i mars 2024
Svar från Management 15 apr. 2024
Thank you for taking the time to rate your experiences during your stay with us. We are please to have met your expectations and look forward towards your next visit with us/.

10/10 Fantastiskt

Adryanna

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing
Bodde här 3 nätter i april 2024
Svar från Management 10 apr. 2024
Thank you for your taking the time to share your expereinces. We are pleased to meet your expectations and look forward to your next visit with us.

10/10 Fantastiskt

Benjamin, los angeles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best quality for your money in the area.
Bodde här 1 natt i april 2024
Svar från Management 8 apr. 2024
Thank you for taking the time to share your experiences. We are pleased to have met your expectations and look forward towards your next visit with us.

8/10 Bra

Stanley

Bodde här 1 natt i mars 2024
Svar från Management 22 apr. 2024
Thank you for taking the time too rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next visit.

10/10 Fantastiskt

matthew, Long Beach

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good ice machine. Refrigerator with small freezer and microwave in room. Heater worked fine. Sparse bedding and carpet, but pleasant outdoor sitting area on grass. No food on site, except robust vending machines. No real area to walk to except Arco across the street, probably 15 min. Walk each way.
Bodde här 2 nätter i mars 2024
Svar från Management 25 mars 2024
Thank you for taking the time to share your expereicens at the hotel. You may also find other shops and restuarants in close proximety to the hotel. We are pleased to have met your exectations amd look forward towards your next stay with us.

8/10 Bra

Alfredo, Las Vegas

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Good for the price
Bodde här 1 natt i mars 2024
Svar från Management 25 mars 2024
Thank you for taking the time to rate your experiences at the hotel. We are pleased to have met your exectations amd look forward towards your next stay with us.

10/10 Fantastiskt

Karla

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed there one night. Receptionist was nice, room was clean, and it had what we needed. Bed, tv, and bathroom. It was convenient.
Bodde här 1 natt i mars 2024
Svar från Management 20 mars 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

10/10 Fantastiskt

C

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are the bomb
Bodde här 1 natt i februari 2024
Svar från Management 17 mars 2024
Thank you for taking the time to share your experiences during your stay. We are please to have met your expectations and our staff were exceptional. We look forward towards your next stay with us.

8/10 Bra

Tina

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking
Bodde här 2 nätter i mars 2024
Svar från Management 13 mars 2024
Thank you for taking the time to rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

10/10 Fantastiskt

Gloria M

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place has a great location the only thing is they need to change the matt
Bodde här 1 natt i mars 2024
Svar från Management 5 mars 2024
Thnak you for taking the time ot share your expereinces during your recent stay with us. We are pleased to hear that you enjoyed your stay with us and we are idenifying those changes required/. We look forward towards your next stay with us.

10/10 Fantastiskt

Scott

Bodde här 1 natt i februari 2024
Svar från Management 25 mars 2024
Thank you for taking the time to rate your experiences at the hotel. We are pleased to have met your exectations amd look forward towards your next stay with us.

2/10 Väldigt dåligt

TYSON

Bodde här 2 nätter i februari 2024
Svar från Management 20 mars 2024
Thank you for taking the time to share your experiences during your stay with us. We are sorry that we were unable to meet your expectations and have addressed your concerns with our staff.

4/10 Dåligt

Mohammad

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
No hot water and they use air mattress
Bodde här 1 natt i februari 2024
Svar från Management 19 feb. 2024
Thank you for taking the time to share your experiences during your recent stay with us. We are sorry that we were unable to meet all your expectations and have addressed your concerns with the staff.

4/10 Dåligt

Nathan

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible condition!!!!
I booked this property because I was looking for a place to stay before a flight out of LAX, and a few preferred local hotels were sold out. I saw it was a large property showing its age upon walking to front desk- also noting that the property's fence had been smashed for a good 50 feet. The front desk was promising. The lady working that evening was very warm and welcoming. I noted that the Chevy Chase film Family Vacation was filmed here, and was filled with promise. ...that was broken once I opened the door to my room. The smell hit you- and when I went to the restroom, the restroom reeked of a mixture of feces that were not visible and I don't know what. The beds were very springy and not firm at all, and overall the room was one of the dirtiest I've stayed at. As a touring musician, totally not worth the $120 rate to stay at what basically was just a step up from a punk house. I was almost tempted to book a room elsewhere- DO NOT RECOMMEND.
Bodde här 1 natt i februari 2024
Svar från Management 18 feb. 2024
Thank you for taking the time to share your experiences. We are sorry that we were unable to meet all you expectations during your stay. Should these concerns be brought to to our attention of the front desk, we would have immediately changed your room. However, we have addressed your concerns with our staff.

2/10 Väldigt dåligt

Ricardo

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Management 19 feb. 2024
Thank you for taking the time to share your experiences during your recent stay with us. We are sorry that we were unable to meet all your expectations and have addressed your concerns with the staff.

6/10 Okej

Caroline, Phoenix

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Management 1 feb. 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met most of your expectaitons and look forward towards your return.

2/10 Väldigt dåligt

Sebastian

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Durty rooms p, dirty towels, with roaches and horrible smell.
Bodde här 2 nätter i januari 2024
Svar från Management 29 jan. 2024
Thank you for taking the time to share your experiences. We are sorry that your expectations were not met. We did not see a complaint on our log or with our staff as changes would immediately been addressed. However, we have addressed our staff regarding your concerns .

4/10 Dåligt

Andrea

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room smelled like cigg and the door did not lock had to put the ironing table
Bodde här 1 natt i januari 2024
Svar från Management 29 jan. 2024
Thank you for taking the time to share your experiences. We are sorry that your expectations were not met. We did not see a complaint on our log or with our staff as changes would immediately been addressed. However, we have addressed our staff regarding your concerns .

2/10 Väldigt dåligt

Jacqueline

Reste med familjen
Bad service the rooms are not clean
Bodde här 2 nätter i januari 2024
Svar från Management 29 jan. 2024
Thank you for taking the time to share your experiences. We are sorry that your expectations were not met. We did not see a complaint on our log or with our staff as changes would immediately been addressed. However, we have addressed our staff regarding your concerns .

8/10 Bra

Albert

Reste med sin partner
Gillade: Renlighet och personal och service
Nice hotel, a little aged. It was nice in my room, kind of like staying at my grandparents place. Very thin walls, you can here everything from outside like it was right in your room. That was the only issue I had, the room was very well insulated to block any noise from people walking by or the noise from next door neighbors or the walkway upstairs and the people upstairs. This hotel needs serious insulation upgrade to block out noise. But when it was quite, it was very comfortable. I definitely got what I paid for. And I did like the late check out time, you didn't have to wake up early to rush out. I just wish I could of slept in to enjoy the noon check out, but you wake up with everyone else being up and out early with all their noise. Friendly staff at the front desk.
Bodde här 1 natt i januari 2024
Svar från Management 7 feb. 2024
Thank you for taking the time to share your expereices at the hotel. We are please to have met your expectaitons and have addressed your installation concerns with ownership.

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Management 21 jan. 2024
Thank you for taking the time to rate your experiences during your recent stay with us. We are pleased to have met your expectations and look forward towards your return.

10/10 Fantastiskt

Gerald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice as always
Bodde här 1 natt i januari 2024
Svar från Management 16 jan. 2024
Thank you for taking the time to share your experiences during your return stay with us. We are pleased to have met your expectations and look forward towards your return.

4/10 Dåligt

ANA

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Era solo una noche para descansar y la verdad es un hotel ya viejo. Aunque limpio. Pero colchones viejos. Y en el anuncio no dicen que cobraran deposito.
Bodde här 1 natt i december 2023
Svar från Management 27 dec. 2023
Gracias por tomarse el tiempo de compartir sus experiencias en el hotel. Lamentamos no haber podido cumplir con todas sus expectativas y las hemos abordado con nuestro personal. Sin embargo, los depósitos han sido un requisito al realizar una reserva en la plataforma de Expedia.

10/10 Fantastiskt

Gerardo

Bodde här 1 natt i december 2023
Svar från Management 1 feb. 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectaitons and look forward towards your return.

8/10 Bra

Elaine

Gillade: Personal och service
Bodde här 1 natt i december 2023
Svar från Management 22 dec. 2023
Thank you for taking the time to rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

2/10 Väldigt dåligt

Will

Gillade inte: Renlighet och personal och service
This place is not what it is made out to be. If you like something cheap, dirty, smelly, and looks like dungeon, then this is the place for you! You get what you pay for, and believe me, it’s not good.
Bodde här 4 nätter i december 2023
Svar från Management 27 dec. 2023
Thank you for taking the time to share your your expereinces. We are sorry that we were unable to meet your expectations.. However, no mention of your experinece was brought to the attention of the hotel during your stay and upon check out?

10/10 Fantastiskt

Anthony

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about the place
Bodde här 1 natt i december 2023
Svar från Management 13 dec. 2023
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

10/10 Fantastiskt

Angelina

Bodde här 1 natt i december 2023
Svar från Management 1 feb. 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectaitons and look forward towards your return.

8/10 Bra

Angelica

Bodde här 1 natt i december 2023
Svar från Management 3 jan. 2024
Thank you for taking the time to rate your experience during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

2/10 Väldigt dåligt

Melvin

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The girl at the desk when we checked out was rude and the rooms had roaches
Bodde här 1 natt i december 2023
Svar från Management 12 dec. 2023
Thank you for taking the time to share your experiences at your last visit. We are sorry that we were unable to meet all your expectations. We had our pest control inspector check these rooms and they were unable to identify any insects. We have also addressed your concerns with our staff.

4/10 Dåligt

Egmidio

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management 7 dec. 2023
Thank you for taking the tme rate your stay at the hotel. We are sorry that we were unable to meet ALL your expecations and have addressed your concerns with the staff.

4/10 Dåligt

Thomas

Gillade inte: Renlighet
The carpet couldn’t have been vacuumed in months, the bottoms of my feet kept getting blackened with dirt just from walking around the room no matter how many times i rinsed them off.
Bodde här 3 nätter i november 2023
Svar från Management 28 nov. 2023
Thank you for taking the time to share your expereicens at the hotel. We are sorry that we were unable to meet all of your your expectations during your stay with us. We have addressed your concerns with our housekeeping staff.

4/10 Dåligt

Barbara

Bodde här 1 natt i november 2023
Svar från Management 22 dec. 2023
Thank you for taking the time to rate your experiences during your stay with us. We are sorry that we were unable to meet all your expectations and have addressd your concerns with our staff.

8/10 Bra

Veronica

Bodde här 1 natt i november 2023
Svar från Management 27 dec. 2023
Thank you for taking the time to rate your expereicen. We are pleased to have met your expectations and look forward towards your next stay with us.

8/10 Bra

Michael

Affärsresenär, Reste med sin partner
just ok, for a single night stay.
Bodde här 1 natt i november 2023
Svar från Management 20 nov. 2023
Thank you for taking the time to share your experiences during your recent stay with us. WE are pleased to have met your expectations.

10/10 Fantastiskt

Melinda

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Management 21 nov. 2023
Thank you for taking the time to rate your experiences during your previous stay with us. We are pleased to have met your expectations and look forward towards your next visit with us.