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Recensioner av Hyatt Place Glendale / Los Angeles

3 out of 5
Hyatt Place Glendale / Los Angeles
225 W Wilson Ave, Glendale, CA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 737 av 1190 recensioner" "
8 - Bra i betyg. 294 av 1190 recensioner" "
6 - Okej i betyg. 85 av 1190 recensioner" "
4 - Dåligt i betyg. 34 av 1190 recensioner" "
2 - Väldigt dåligt i betyg. 40 av 1190 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mats

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i november 2023
Svar från Owner 17 nov. 2023
Mats, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bra

Goran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Owner 21 mars 2023
Goran, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Fantastiskt

Carmen

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everytging was excellent
Bodde här 2 nätter i april 2024
Svar från Owner 2 maj 2024
Carmen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bra

Loretta

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Owner 2 maj 2024
Loretta, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Fantastiskt

Shahm

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As described
Bodde här 2 nätter i april 2024
Svar från Isabella 27 apr. 2024
Greetings from Hyatt Place Glendale,We greatly appreciate your kind review. We are so glad you enjoyed your stay with us!

6/10 Okej

Monica

Reste med familjen
Breakfast
Bodde här 2 nätter i april 2024
Svar från Isabella 27 apr. 2024
Greetings from Hyatt Place Glendale,We appreciate your feedback on our breakfast. Just your your feedback helps us improve our staff and our breakfast.

10/10 Fantastiskt

Phong

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, great compliment breakfast options, close to restaurants and Universal.
Bodde här 2 nätter i april 2024
Svar från Owner 25 apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Fantastiskt

Celia

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
PET friendly
Bodde här 2 nätter i april 2024
Svar från Owner 25 apr. 2024
Celia. we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

MARIA

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were professional and friendly. We really appreciated everyone’s great hospitality!
Bodde här 3 nätter i april 2024
Svar från Owner 22 apr. 2024
Maria, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Peggy M, Providence

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent experience. Great location, staff. Definitely will return again. Highly recommended!!!
Bodde här 3 nätter i april 2024
Svar från Owner 22 apr. 2024
Peggy, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

6/10 Okej

Karina, Cypress

Reste med familj och småbarn, Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I was in town for business; I had my nanny with me to watch my newborn while I was at conference. The surrounding is perfect; you're in the heart of Glendale! There are plenty of restaurants and sights to see (the indoor mall, the outdoor Americana, etc) all within walking distance. These reasons are why we chose to stay here. The staff were friendly, the hotel is conveniently located, there is valet ons site...all good things, but here are the "bad" - no Room Service, cleanliness was not to high standard. Outside of those 2 things, this property was not bad. I will be exploring other options the next time I come back for business here, but if I can't find anything else; I wouldn't mind staying here again.
Bodde här 2 nätter i april 2024
Svar från Owner 19 apr. 2024
Karina, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 Okej

MARIA

The property doesn’t tell you about their VALET ONLY parking at hotel until you are there and they don’t help with directing you where you can go park your car.
Bodde här 2 nätter i april 2024
Svar från Owner 19 apr. 2024
Maria, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Fantastiskt

Oksana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Owner 22 apr. 2024
Oksana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i april 2024
Svar från Owner 19 apr. 2024
Laura, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Daisy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would stay here every time I travel to Glendale, CA
Bodde här 2 nätter i april 2024
Svar från Owner 16 apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bra

Maria Belen, CHULA VISTA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room is great and plenty of space. Front Desk is efficient. Noise level could be better. Comp breakfast is definitely very low quality compared to other hotels.
Bodde här 1 natt i april 2024
Svar från Owner 16 apr. 2024
Maria, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Fantastiskt

Alan, Crewkerne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well located hotel in the heart of Glendale. Highly recommended.
Bodde här 11 nätter i mars 2024
Svar från Owner 15 apr. 2024
Alan, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Anahit

Bodde här 1 natt i april 2024
Svar från Owner 2 maj 2024
Anahit, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Fantastiskt

Saher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Owner 15 apr. 2024
Saher, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Kennith

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The exceptional customer service made up for two separate room issues! Jun on the staff was a breath of fresh air and probably provided the best customer service I have experienced in years! The front desk staff and valet staff were also very good. The bad was we were sent to an already occupied room on day one and then moved to a different room on day 2. The room move wasn’t the problem though because we understood there was a random leak, the problem was the lady at the front desk promised a room upgrade and a free meal for the inconvenience but we didn’t receive either. We got a $40 credit for a meal that cost $100 for our family and no room upgrade. I would still give a 5-star review though because the rest of the staff was a bright spot in a tough vacation experience.
Bodde här 2 nätter i april 2024
Svar från Owner 15 apr. 2024
Kennith, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

8/10 Bra

CHANGHO, Hyangnam-eup, Hwaseong-si

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
위치가 좋았음
Bodde här 2 nätter i april 2024
Svar från Owner 10 apr. 2024
Changho, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bra

Cossett

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The parking lot don't have lights
Bodde här 1 natt i mars 2024
Svar från Owner 10 apr. 2024
Cossett, thank you very much for your feedback! We hope to serve you again in the future.

8/10 Bra

Anahit

Bodde här 1 natt i april 2024
Svar från Owner 2 maj 2024
Anahit, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Fantastiskt

Lujia

Bodde här 3 nätter i mars 2024
Svar från Isabella 28 apr. 2024
Thank you for your kind review! We look forward to your next stay with us

10/10 Fantastiskt

jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff members were super friendly and welcoming. Great overnight spot before our trip universal studios.
Bodde här 1 natt i april 2024
Svar från Owner 9 apr. 2024
Jennifer, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Okej

MIRTA, ELK GROVE

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is nice. When we got our room it did not have any toilet paper, Kleenex or towels. We had to ask the front desk. When the items were delivered the person did not knock before entering our room, he just helped himself in. That was not good! We spoke to the manager but nothing was done. The manager is a young kid with zero experience in customer service!!!!
Bodde här 2 nätter i april 2024
Svar från Owner 8 apr. 2024
Mirta, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 Bra

Anahit

Bodde här 1 natt i april 2024
Svar från Isabella 28 apr. 2024
Thank you for taking the time to leave us a review. Your feedback is always appreciated and helps us improve. We look forward to your next stay with us.

10/10 Fantastiskt

Claudia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fue una estancia buena, el hotel estaba limpio y las habitaciones tienen buen espacio lo único que tendría que decir por lo menos mi habitación el colchón de la cama estaba medio hundido y el sofá cama se sentía los hierros tal vez deberían cambiar los colchones pero nada de terror, por lo demás todo muy bueno y el desayuno excelente lo único que el parqueo si cuesta 22 dólares o si eliges el valet son 38. Es un área tranquila y con muchas opciones de comida y puedes ir caminando al mall donde hay mucha variedad de lugares donde puedes comer, muy cerca del zoo otra opcion excelente
Bodde här 2 nätter i april 2024
Svar från Owner 8 apr. 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Fantastiskt

Bagrat

Bodde här 1 natt i mars 2024
Svar från Owner 26 apr. 2024
Bagrat, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Derrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Owner 8 apr. 2024
Derrick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bra

Devinder

Bodde här 3 nätter i april 2024
Svar från Owner 25 apr. 2024
Devinder, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 Dåligt

Tessa

Reste med familjen
Gillade inte: Renlighet och personal och service
The front desk woman at checked in told us our reservation was wrong and she did not have a 2 queen room for our family of 5 and we were being given a king. She kept repeating I guess the reservation is wrong, their computers crashed temporarily and eventually with our push back we were given a 2 queen room. We paid for a view room and have a 2nd floor room with a view of the buildings next door and a 7’ utility box.
Bodde här 1 natt i april 2024
Svar från Owner 5 apr. 2024
Thank you for taking the time to review us, Tessa. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Fantastiskt

Arthur, Scottdale

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great. Room wad clean
Bodde här 4 nätter i mars 2024
Svar från Owner 4 apr. 2024
Arthur, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Sangita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean hotel and excellent staff. Had no problems during our stay and the breakfast buffet was very nice! Had a nice selection of shops near and dinner options too.
Bodde här 5 nätter i mars 2024
Svar från Owner 3 apr. 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Fantastiskt

Navdeep

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and clean rooms!
Bodde här 2 nätter i mars 2024
Svar från Owner 3 apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Solo no hay personal que hable español 😦😢
Bodde här 1 natt i mars 2024
Svar från Owner 3 apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Fantastiskt

Anahit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel
Bodde här 1 natt i mars 2024
Svar från Owner 8 apr. 2024
Anahit, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Sergio

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buen hotel, instalaciones prácticamente nuevas, poca variedad en el desayuno pero en general bien, camas muy cómodas y cerca del centro comercial. Lo recomiendo.
Bodde här 4 nätter i mars 2024
Svar från Owner 1 apr. 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Fantastiskt

margrete

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly, clean staff , comfortable
Bodde här 5 nätter i mars 2024
Svar från Owner 1 apr. 2024
Margrete, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Okej

Kathryn

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
The location was great for what we needed, but the property itself is a bit dated. The biggest things (small but annoying) was lack of outlets on both sides of the bed (only on one), the pullout couch didn’t have sheets or blankets in the room, and the parking was really annoying at busy times.
Bodde här 2 nätter i mars 2024
Svar från jorge 28 mars 2024
Dear KathrynThank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Jorge SaltoFront DeskHyatt place

10/10 Fantastiskt

Jesus

Bodde här 1 natt i mars 2024
Svar från Owner 15 apr. 2024
Jesus, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Jaclyn

Bodde här 1 natt i mars 2024
Svar från Owner 15 apr. 2024
Jaclyn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Jennifer, Spring Lake

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was friendly and helpful. The room is large and clean.
Bodde här 1 natt i mars 2024
Svar från Owner 25 mars 2024
Jennifer, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

PATRICIA, stamford

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good location! Nice area! Breakfast has plenty of choices. Room is nice and spacious. Hotel charges for $37 per day for valet park Public parking nearby for $25 per day. Over all it is a very nice hotel
Bodde här 2 nätter i mars 2024
Svar från Owner 19 mars 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Fantastiskt

Corinne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and great location. Lots of food around the areas and the Americana and galleria malls were so close to the hotel.
Bodde här 4 nätter i mars 2024
Svar från Owner 18 mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Fantastiskt

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the perfect place for visiting family close by. It also was close to the Galleria and great food.
Bodde här 6 nätter i mars 2024
Svar från Owner 13 mars 2024
Sharon, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Cesarene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Short walk to Glendale Americana. Good breakfast. Friendly staff.
Bodde här 7 nätter i december 2023
Svar från Owner 11 mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Fantastiskt

George, Los Angeles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Owner 11 mars 2024
George, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Väldigt dåligt

Fereshteh

Bodde här 2 nätter i mars 2024
Svar från Owner 1 apr. 2024
Thank you for taking the time to review us, Fereshteh. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Owner 4 mars 2024
James, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.