Sittområde i lobbyn

Recensioner av Hyland Inn Pasadena Civic Auditorium

2.5 out of 5
Hyland Inn Pasadena Civic Auditorium
2462 E Colorado Blvd, Pasadena, CA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 418 av 1002 recensioner" "
8 - Bra i betyg. 367 av 1002 recensioner" "
6 - Okej i betyg. 126 av 1002 recensioner" "
4 - Dåligt i betyg. 43 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 48 av 1002 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Lasse., Bra, nära vår resväg.

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Övernattning.
Bra. Skulle bara sova.
Bodde här 1 natt i oktober 2017

8/10 Bra

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible breakfast. A tiny breakfast Room with a poor selection of food.
Bodde här 1 natt i september 2017

8/10 Bra

Niklas

Gillade: Renlighet, personal och service och rummets bekvämlighet
Ok
Bra rum men lite tråkigt område.
Bodde här 1 natt i juni 2017

8/10 Bra

Jenny

Gillade: Renlighet, personal och service och rummets bekvämlighet

8/10 Bra

Lourdes

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice and clean
Bodde här 2 nätter i april 2024
Svar från Sam 30 apr. 2024
Thank you, Lourdes! We're glad you found our property nice and clean. We look forward to your next visit!

10/10 Fantastiskt

Fadi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice people
Bodde här 4 nätter i februari 2024
Svar från John 24 apr. 2024
Thank you for your review! We appreciate your feedback.

10/10 Fantastiskt

Alondra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Habitación limpia y confortable
Bodde här 2 nätter i april 2024
Svar från John 24 apr. 2024
Thank you for your review! We appreciate your feedback.

10/10 Fantastiskt

Nathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från John 24 apr. 2024
Thank you for your review! We appreciate your feedback.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place was nice and clean. Staff was very accommodating friendly. The property ok a regular neighborhood so anything are accessible restaurants convenience stores etc. I enjoy my stay. I read one review that said “the bed was on wheels and every time he rolled over the bed move and squeaked” I laughed because I tend to lean on things in the bed did try to roll away from me L O L, but I slept comfortable. There was no squeaking or moving or anything like that only when I leaned on it. no complaints. I would gladly stay again!
Bodde här 1 natt i mars 2024
Svar från Sam 21 apr. 2024
Thank you for sharing your experience, James! We're delighted to hear that you had a comfortable stay and enjoyed the convenient location of our property. We look forward to welcoming you back in the future!

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean rooms and property. Safe area of town. Very friendly staff. Highly recommend staying here.
Bodde här 8 nätter i april 2024
Svar från Sam 19 apr. 2024
Thank you, Melissa! We're thrilled to hear you enjoyed your stay and felt safe and welcomed. We appreciate your recommendation and look forward to welcoming you back soon!

8/10 Bra

Robert

Bodde här 1 natt i april 2024
Svar från John 30 apr. 2024
Thank you for your review!

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, well maintained and I had a very good 4 night stay. The staff was friendly and prompt with requests. Absolutely no complaints.
Bodde här 3 nätter i april 2024
Svar från Sam 14 apr. 2024
Thank you so much for your kind words, John! We're thrilled to hear you enjoyed your stay and found our team helpful. Looking forward to welcoming you back to Hyland Inn soon!

10/10 Fantastiskt

Katharine Day

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Free parking in site and very clean rooms! The bed was also super comfortable.
Bodde här 3 nätter i mars 2024
Svar från John 4 apr. 2024
Thank you for your review! We appreciate your feedback.

8/10 Bra

Mark

Bodde här 2 nätter i mars 2024
Svar från Sam 19 apr. 2024
Thank you for your review!

10/10 Fantastiskt

Christopher, Modesto

Bodde här 3 nätter i mars 2024
Svar från John 29 mars 2024
Thank you for your review

8/10 Bra

Koko

Gillade: Renlighet och personal och service
Bodde här 3 nätter i mars 2024
Svar från John 27 mars 2024
Thank you for your review! Your feedback is valuable, and we hope to welcome you back in the future.

6/10 Okej

nianfeng, san lorenzo

Reste med familjen
Gillade: Renlighet
住宿条件和设施不齐全。
Bodde här 2 nätter i mars 2024
Svar från Sam 23 mars 2024
Thank you for your review! We appreciate your feedback. We'll take your comments into consideration to enhance our guests' experience. Your input is valuable, and we hope to welcome you back in the future.

10/10 Fantastiskt

Aiping

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, neat!
Bodde här 1 natt i mars 2024
Svar från Sam 23 mars 2024
Thank you for your review!

2/10 Väldigt dåligt

Susan, Clovis

Bodde här 1 natt i mars 2024
Svar från Sam 8 apr. 2024
We're sorry to hear your stay didn't meet expectations. We're committed to improvement and would value the chance to hear more about your experience to better serve you in the future

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I felt safe at this location. I only wished they offered at least a continental breakfast with coffee other than the coffee that’s in the room. I just went to my room and eat at the taco truck across the street good tacos 🌮
Bodde här 1 natt i mars 2024
Svar från Sam 19 mars 2024
Thank you for your review, Susan! We're glad to hear that you felt safe during your stay. We appreciate your feedback regarding the breakfast options, and we'll certainly take it into consideration for future improvements.We hope to welcome you back soon for another pleasant stay.

6/10 Okej

ZIFAN

Gillade inte: Renlighet
Bodde här 2 nätter i mars 2024
Svar från Sam 23 mars 2024
Thank you for your review!

4/10 Dåligt

Robert

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i mars 2024
Svar från Sam 12 mars 2024
Thank you for your review! We appreciate your feedback. We'll take your comments into consideration to enhance our guests' experience. Your input is valuable, and we hope to welcome you back in the future.

8/10 Bra

Richard

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Good basic motel/hotel. Had to get hand towels and extra coffee at the front desk. Good location, clean rooms
Bodde här 4 nätter i februari 2024
Svar från Sam 27 feb. 2024
Thank you, Richard, for your review. We're glad you found our location convenient and our rooms clean. We apologize for any inconvenience regarding the hand towels and coffee. We appreciate your feedback and look forward to welcoming you back to Hyland Inn for another comfortable stay.

10/10 Fantastiskt

María

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sin duda alguna es una propiedad bastante tranquila para ospedarse .
Bodde här 3 nätter i februari 2024
Svar från Sam 27 feb. 2024
¡Gracias, María! Nos complace saber que disfrutaste de la tranquilidad de nuestra propiedad. Esperamos tenerte de nuevo con nosotros en el futuro.

2/10 Väldigt dåligt

Maria

Bodde här 1 natt i februari 2024
Svar från Sam 23 mars 2024
Hello Maria, we're sorry to hear that your experience with us fell short of your expectations. We apologize for any inconvenience you may have encountered. If you're willing to share more details about your stay, we would appreciate the opportunity to address your concerns and improve in the areas where we may have fallen short. Your feedback is important to us.

8/10 Bra

Marvin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property felt safe. I didn’t like there was no public restroom after check out.
Bodde här 2 nätter i februari 2024
Svar från Sam 23 feb. 2024
We appreciate your feedback and understand your concern about the lack of public restrooms after checkout. We continuously strive to improve our facilities and services. Thank you for highlighting this matter.

10/10 Fantastiskt

Nancy

Affärsresenär
I have stayed at this property at least 15 times in the past four months, and my experience every single time has been excellent. The staff always placed me on the floor that I requested, the rooms are clean, the housekeeping staff is great, the front desk employees are welcoming, respectful, kind, and accommodating and my experience has always been wonderful. In fact, I come to Pasadena every week or every other week for work, and I have always stayed at The Hyland Inn.
Bodde här 2 nätter i februari 2024
Svar från Sam 21 feb. 2024
Thank you for your continued loyalty and sharing your positive experiences. We're thrilled to hear about your satisfaction with our staff, cleanliness, and overall service. Your feedback is invaluable, and we look forward to welcoming you back to The Hyland Inn on your next visit to Pasadena.

4/10 Dåligt

Deanna

Reste med sin partner
Gillade inte: Bekvämligheter
My main complaint was a lack of basic amenities. There were bath towels but no hand towels. There was one tiny bottle of shampoo. Our room came with a current roll of toilet paper, no extra roll, and no box of tissues. Other than that it was fine, but just surprising to pay over $200/night for that.
Bodde här 2 nätter i februari 2024
Svar från Sam 21 feb. 2024
Dear Deanna,Thank you for your feedback. We apologize for the oversight regarding amenities in your room. We are addressing this with our new housekeeping staff to ensure all rooms are fully stocked for our guests. We appreciate your understanding and hope to provide a better experience in the future.Best regards,Hyland Inn Management

10/10 Fantastiskt

Deidra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a delightful stay and had everything we needed
Bodde här 1 natt i februari 2024
Svar från Sam 18 feb. 2024
We're glad to hear your stay met all your needs, Deidra! Thank you for choosing us, and we look forward to welcoming you back again soon.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had a thoroughly enjoyable experience at this hotel. The front staff receptionist was polite and professional. The room was clean, aesthetic and well cared-for. The other guests at the hotel were quiet and respectful. All in all a first-rate experience.
Bodde här 1 natt i februari 2024
Svar från Sam 14 feb. 2024
Dear Michael, thank you for your kind words! We're delighted to hear that you had a thoroughly enjoyable experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back soon!

2/10 Väldigt dåligt

Alice

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The picture posted on Expedia site was not the one that was booked for me. Hyland apparently has several properties and I was not booked by Expedia for the one advertised on the website.
Bodde här 2 nätter i februari 2024
Svar från Sam 13 feb. 2024
Dear Alice,Thank you for your feedback regarding our Expedia listing. We apologize for any confusion caused by the outdated photos. We're currently in the final stages of a major renovation, with about 95% completion. You're experiencing our newly renovated property in its entirety. We understand the importance of updating the pictures promptly, and we're working diligently to do so once the renovation is fully completed. We appreciate your understanding and hope you enjoy the fresh amenities and modern upgrades our renovated property offers.Warm regards,Hyland Inn

10/10 Fantastiskt

Maija

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A bit noisy at night but overall a good stay.
Bodde här 1 natt i februari 2024
Svar från Sam 11 feb. 2024
Thank you for your feedback, Maija! We're glad to hear that you had a good overall stay with us. We apologize for any noise disturbance at night and appreciate your understanding. We hope to welcome you back soon for another pleasant experience.

10/10 Fantastiskt

Thomas

Reste med husdjur
Gillade: Renlighet och bekvämligheter
Nice clean place
Bodde här 2 nätter i februari 2024
Svar från Sam 6 feb. 2024
Thank you, Thomas, for your positive feedback! We're thrilled to hear you enjoyed your stay and found our place clean and welcoming. Looking forward to welcoming you back soon!

6/10 Okej

William Oliver

No wash cloths
Bodde här 2 nätter i december 2023
Svar från Sam 5 feb. 2024
We apologize for the oversight with the washcloths; it seems our new housekeeper may have missed this detail. We're addressing this to ensure it doesn't happen again. Thank you for bringing it to our attention.

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’ve stayed here several times and always come back because it’s everything you need for a few nights stay.
Bodde här 1 natt i januari 2024
Svar från Sam 5 feb. 2024
Thank you, Joseph, for your continued patronage. We're delighted to hear you enjoy your stays with us and find our amenities suitable for your needs. Looking forward to welcoming you back soon!

6/10 Okej

Macie

Gillade: Personal och service
Bodde här 1 natt i januari 2024
Svar från Sam 3 feb. 2024
Thank you for your review!

10/10 Fantastiskt

John R

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Updated, clean and safe lodgings in a convenient location with great services nearby.
Bodde här 4 nätter i januari 2024
Svar från Sam 2 feb. 2024
Thank you, John, for your review! We're delighted you enjoyed your stay.

6/10 Okej

Luis, Las Vegas

Reste med familjen
Sabanas sucias
Bodde här 2 nätter i januari 2024
Svar från Sam 2 feb. 2024
Thank you for your review! We appreciate your feedback. We'll take your comments into consideration to enhance our guests' experience. Your input is valuable, and we hope to welcome you back in the future.

10/10 Fantastiskt

Johnny

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was greeted by friendly staff. The room was as shown as on the picture. All Furnitures are relatively new. The bed and pillows are very comfortable. Not everything are updated. The bathroom is clean and had new panel wall. But, the faucet was not updated. The hair dryer was stuck on the ON position. You can only turn it off by pulling the plug. Overall, I will definitely return to this hotel.
Bodde här 1 natt i januari 2024
Svar från Sam 28 jan. 2024
Thank you for your kind words and feedback. We're thrilled to hear about your positive experience with our staff and comfort of our rooms. We appreciate your insights on the updates needed and will address these to enhance our guest experience. Looking forward to welcoming you back to Hyland Inn!

10/10 Fantastiskt

hilda v.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I highly recommend it. Safe, quiet, clean and convenient.
Bodde här 1 natt i januari 2024
Svar från Sam 26 jan. 2024
Thank you for your review!

6/10 Okej

Rick

Bodde här 1 natt i januari 2024
Svar från Sam 26 jan. 2024
Thank you for your review!

10/10 Fantastiskt

Jesse

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sam 17 jan. 2024
Thank you for your review!

2/10 Väldigt dåligt

Lawrance, Granada Hills

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very low quality room , old towels, furniture is old
Bodde här 1 natt i januari 2024
Svar från Sam 16 jan. 2024
Thank you for your feedback. We're committed to continuous improvement and are currently updating our furnishings and amenities to enhance guest experience. Your input is greatly appreciated and helps us in our efforts to provide the best service possible.

10/10 Fantastiskt

marko

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Safe and nice
It was a great experience. We loved the area around, safe and with a lot of food options. The hotel was clean and the staff were very nice!
Bodde här 2 nätter i januari 2024
Svar från Sam 16 jan. 2024
Thank you for your review!

6/10 Okej

Kin

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Room next to me had a noisy couple escalated to domestic fightin till 3:45 am stared back up then i showered and left at 6am. Appointment wasn't till1030. So i need a room before i travel 4 hrs ho m r
Bodde här 1 natt i januari 2024
Svar från Sam 13 jan. 2024
Dear Kin,Thank you for your feedback and for bringing this to our attention. We apologize for the disturbance you experienced due to the noise from another room. Please know that we have taken your complaint very seriously. The guest involved has been added to our 'do not rent' list to prevent future incidents. We are committed to ensuring a peaceful and comfortable stay for all our guests.Best regards,Hyland Inn Pasadena Civic Auditorium

6/10 Okej

Stephen

Gillade: Renlighet och personal och service
Bodde här 2 nätter i december 2023
Svar från Sam 9 jan. 2024
Thank you for your review!

6/10 Okej

Anne

Bodde här 2 nätter i december 2023
Svar från Sam 9 jan. 2024
Thank you for your review!

10/10 Fantastiskt

Eric, San Marcos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, simple, clean and convenient. Also very well priced.
Bodde här 1 natt i december 2023
Svar från Sam 6 jan. 2024
Thank you for your review!

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Sam 6 jan. 2024
Thank you for your review!

10/10 Fantastiskt

Elisa

Reste i grupp
Gillade: Renlighet och personal och service
Came her for the Rose Parade. This is a very basic, modest motel. I am an adult woman traveling with my friend who is also an adult woman. We feel safe. The motel is simple, with a small pool and hot tub. It is a few blocks from the parade route. It totally fits our needs.
Bodde här 1 natt i december 2023
Svar från Sam 6 jan. 2024
Thank you for your review!