Thank you for taking the time to provide us with such detailed feedback. It is absolutely unacceptable what you describe about your room and I will address it with our housekeeping manager.

Kathy, we sincerely apologize for any inconveniences you have experienced related to the room positioning and amenity deficiencies. Your insight is beneficial as we continually aim to improve upon the comfort and convenience of our guests. We understand and regret that your stay didn't match your expectations. Feedback like yours assists us in our constant endeavor to elevate the guest experience. We hope you might reconsider returning in the future, as we're confident that we can provide an exceptional stay worthy of your travel needs.

Antoine, thank you for sharing your experience. We genuinely apologize for any challenges you might have faced with the Wi-Fi and in-room safe. It's also quite disheartening that you didn't receive the housekeeping service as per your preference. Please rest assured that we're working diligently to address these concerns you've pointed out. We deeply value your perspective and hope for another chance to provide a more pleasant stay.

Gandy, it is disappointing to hear about the issues you experienced with the room's furnishings and lighting. Be assured that we're dedicated to continually improve and enhance our accommodation offerings to provide an enjoyable stay for our guests. We appreciate your feedback and will relay your remarks to our team. We hope we get another opportunity to serve you in the future.

Gina, it's delightful to hear you found the location of Maison 140 Beverly Hills advantageous and our team members to be exceptional. We appreciate your high praise and look forward to providing another outstanding stay the next time you're in town.

James, it's delightful to hear that Maison 140 Beverly Hills was the ideal fit for you. We're glad that you appreciated its charming comfort. We hope to welcome you back in the future!

Thanks for the perfect rating, Tracy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Maison 140 Beverly Hills.Have a wonderful day!

Pooyan, we're genuinely sorry to hear about the disappointment regarding the extra pillow request. Ensuring our guests' comfort is of utmost importance to us. It's regrettable that we fell short in this instance. We appreciate this feedback and will use it to improve our the guest experience. We hope you will consider staying with us again so we can make it right.

Ira, we appreciate your detailed feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations, notably the room size and certain elements of its decor. We're glad, though, that you were pleased with the cleanliness of the bathroom and its fixtures. Our goal is to ensure our guests are comfortable and enjoy a unique experience. We're delighted to hear that our receptionist was helpful and accommodating. We hope to show you improvements upon your next visit.

Everett, we regret to see your rating reflecting an unsatisfactory experience. Your feedback is valuable to us as it aids our efforts to improve. We invite you to share more details about your visit, so we can direct our focus appropriately to resolve the areas of concern. We genuinely hope for another opportunity to provide a better stay.

Michelle, it's truly disappointing to hear that your recent stay did not live up to expectations. Our primary goal is to provide our guests with a wonderful experience and we sincerely regret to hear that we missed the mark during your stay. Please know your feedback has been noted and we are committed to improving. Thank you for your understanding and we hope to have the opportunity to welcome you back in the future for a better experience.

Leticia, thank you for choosing Maison 140 Beverly Hills and sharing your experience. We understand there were some difficulties with the WiFi connection, and we appreciate your patience. We are continually looking for ways to improve our services and your feedback is vital in this regard. Hoping to service you again on your next visit.

Bruce, thank you for your positive feedback. We're delighted to hear that you found the Maison 140 Beverly Hills to offer outstanding value and that you enjoyed dining at our sister hotel's restaurant. We agree, the cuisine there is both delicious and reasonably priced! We look forward to welcoming you back.

Maria, thank you for your wonderful rating for Maison 140 Beverly Hills. We're thrilled to know that your stay was memorable and we sincerely hope to welcome you back in the near future.

Elizabeth, we appreciate you recognizing the value, location, and our dedicated team members. However, it's disheartening to hear about your encounter with the cleanliness of the property. Please know that your remarks will prompt a review of our maintenance procedures. Looking forward to another opportunity to serve you better.

Julie, thank you for your rating on Expedia. We're always aiming to provide excellent experiences, so your input is valuable. We'd love to welcome you back at Maison 140 Beverly Hills, and strive to make your next stay a 5-star experience.

Scott, it's concerning to see your rating, as it suggests your expectations were not met. We would greatly appreciate more detailed feedback in order to address any issues promptly and to continually improve the guest experience. Thank you for your time.

Soraida, we regret to read your stay didn't meet expectations. It's disappointing to hear about your concerns with pricing and some undisclosed charges. We're dedicated to being transparent about any associated fees to avoid such surprises. Also, we strive to offer ample amenities for guest comfort, including towels. We value your feedback for future enhancements.