Terrass/Patio

Recensioner av Omni Los Angeles Hotel at California Plaza

4.5 out of 5
Omni Los Angeles Hotel at California Plaza
251 S Olive St, Los Angeles, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1277 av 1841 recensioner" "
8 - Bra i betyg. 330 av 1841 recensioner" "
6 - Okej i betyg. 108 av 1841 recensioner" "
4 - Dåligt i betyg. 61 av 1841 recensioner" "
2 - Väldigt dåligt i betyg. 65 av 1841 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Claes

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great restaurant
Luxurious hotel with a great restaurant. Unfortunately the lunch opened too late for us to eat there before leaving on our last day but there was a food court just outside which worked well. Breakfast was a la carte which is not my personal favourite but it was good.
Bodde här 2 nätter i januari 2024
Svar från Robbie Nasser, General Manager 7 feb. 2024
Thank you for your feedback, and we are delighted to hear you enjoyed your stay with us! We hope you will have the opportunity to dine at one of our restaurants during your next visit. We look forward to serving you again!

10/10 Fantastiskt

Deb

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff are amazing here. Property is well maintained. Rooms are clean. Courtesy car service within 2.5 mile car radius was very helpful to us on two occasions.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Alec, Washington

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courtesy driver Robert was excellent. Really like the hotel.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

JeriLane

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel! From the bellhop unloading the car to the great service checking in. Everything was top notch service.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Kimberly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Arpit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We really enjoyed our stay.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cynthia, Anchorage

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We wanted a pampered weekend and that's just what we got! We'll be back!
Bodde här 4 nätter i maj 2024

8/10 Bra

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Loreen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Andres

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were nice and staff was friendly
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Tanwi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff members are friendly and terrific! The hotel is conveniently located. The rooms are nice and clean. Will definitely return. Ramon in transportation is so kind and helpful. Front desk is also extremely attentive. Thank you.
Bodde här 3 nätter i maj 2024
Svar från Robbie Nasser, General Manager 17 maj 2024
We greatly appreciate your acknowledgment of our associates and their dedicated efforts in serving our guests. It brings us immense pleasure to have exceeded your expectations. We eagerly await the opportunity to welcome you back again in the near future. Thank you!

10/10 Fantastiskt

Piyush, San Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the service and property
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Benedicto

Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Jasmin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All was good. Hotel was clean, quiet, with friendly personnel in every capacity. We will certainly return the next time we are in Los Angeles
Bodde här 3 nätter i april 2024
Svar från Robbie Nasser, General Manager 17 maj 2024
Thank you for sharing your feedback! We look forward to welcoming you back in the near future.

10/10 Fantastiskt

Chris

Reste med sin partner
Close walk to the Pershing metro station. Uphill walk coming back. Several homeless people in the area of the metro.
Bodde här 3 nätter i maj 2024
Svar från Robbie Nasser, General Manager 17 maj 2024
Glad to hear you enjoyed the sites surrounding the hotel. If you are within a 3-mile radius of our property, we do offer a complimentary courtesy car service that can pick you up.

8/10 Bra

Carolyn

Great location for concert hall and other DTLA attractions. Efficient and friendly staff.
Bodde här 1 natt i maj 2024

8/10 Bra

Shawn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy location to walk to sites.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a great hotel!! Our short stay was just incredible. Frankly, I can’t remember customer service as good as at this place. The staff starting from reception to breakfast restaurant to valet was simply amazing. They offer to drive you anywhere within 3 miles from hotel and bring young back in a nice car. When we arrived my wife was feeling quite unwell with either food poisoning or stomach virus, so check in staff offered extra water and other drinks. They subsequently brought microwave in to the room so we can warm some food. Amy at the restaurant was also very nice. Huge thank you to all who made our challenging 2 night stay a great experience. It will be definitely our hotel of choice in future trips to LA. Michael & Irene from Chicago
Bodde här 2 nätter i april 2024
Svar från Robbie Nasser, General Manager 17 maj 2024
We genuinely appreciate the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We also hope that your wife is feeling better. We eagerly await the opportunity to welcome you back, and we sincerely hope that your next visit will be free of any challenges. Thank you once again!

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had not stayed in DT LA before. VERY pleased with the location and facilities. Staff was great. We highly recommend this OMNI.
Bodde här 2 nätter i april 2024
Svar från Robbie Nasser, General Manager 17 maj 2024
We are thrilled to have been your first host during your visit to Downtown LA. Knowing that our staff exceeded your expectations brings us great joy. We eagerly look forward to the opportunity to serve you again in the near future. Thank you!

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Allison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

MoJoe

Bodde här 1 natt i april 2024

10/10 Fantastiskt

August

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location if you need to stay in Down Town
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Hyungsoo

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the staffs, check out time is at 12pm
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Daphne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Edvin

Gillade: Renlighet
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Radwa, Chandler

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay
Bodde här 2 nätter i april 2024
Svar från Robbie Nasser, General Manager 29 apr. 2024
We are so delighted to hear you had a wonderful experience with us. We look forward to serving you again in the near future.

10/10 Fantastiskt

Gustavo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everithing is fine
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Scott David

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All good.
Bodde här 1 natt i april 2024

4/10 Dåligt

Matt

Bodde här 3 nätter i april 2024
Svar från Robbie Nasser, General Manager 17 maj 2024
We apologize for the disappointment reflected in your 2-star rating. Providing excellent service to our guests is our utmost priority, and we value your feedback. We would greatly appreciate any specific feedback you can provide us with, as it will enable us to identify areas for improvement and work towards enhancing your experience. Thank you for taking the time to share your thoughts with us.

10/10 Fantastiskt

Naoaki

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Alicia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service
Bodde här 2 nätter i april 2024
Svar från Robbie Nasser, General Manager 29 apr. 2024
Thank you for letting us take care of you during your stay in Los Angeles! We are so pleased you had a wonderful experience.

10/10 Fantastiskt

Kashif

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Manisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer setvice
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Joan

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Stacy

Reste i grupp, Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Sabrina & Tim were the best employees ever. Made sure every commodification was met and went and above and beyond for my stay! I would recommend them to be promoted to vacation planners because they did the BEST!
Bodde här 1 natt i april 2024
Svar från Robbie Nasser, General Manager 29 apr. 2024
Thank you so much for your recognition of all the efforts by Sabrina and Tim! We have ways of recognizing our associates when their performance is mentioned, and I will make sure that this happens with them. It was a pleasure, and we would sincerely hope to have the opportunity to do serve you again in the very near future.

10/10 Fantastiskt

Dawn

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service desk clerk was so nice and very helpful
Bodde här 2 nätter i februari 2024

8/10 Bra

Paul

Reste med familjen
This hotel is fine for a stay in LA. I would stay there again. There was not enough light in the room. The valet did not answer the phone when I called to bring our car around. We couldn’t find the glasses as they were hidden under the TV.
Bodde här 1 natt i april 2024
Svar från Robbie Nasser, General Manager 29 apr. 2024
We love to hear that you enjoyed your stay with us, and will return again in the future. Your feedback is greatly appreciated, and we will be sure to share it with our team so we can address them for a more pleasant experience for you next time.

2/10 Väldigt dåligt

Robert

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Their computer system was down and also the rooms weren’t updated for the price I was paying and very outdated
Bodde här 2 nätter i mars 2024
Svar från Robbie Nasser, General Manager 18 apr. 2024
Thank you for sharing your concerns about your recent stay with us. We deeply regret and our truly sorry for the inconveniences and frustrations you experienced due to the technical issues with our system. We appreciate your understanding and graciousness in sharing your experience with us. We hope to have the opportunity to serve you again for a much smoother and enjoyable stay in the future

8/10 Bra

Kimberly

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Maricelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Matthews

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the moment you arrive, you are treated with courtesy and care. Love the quiet, old school, East Coast feel of the place — right in the middle of DTLA (downtown LA). Across the street from the Broad, the Disney Concert Hall, and the Music Center and right next to the Museum of Contemporary Art — fabulous location!
Bodde här 1 natt i april 2024
Svar från Robbie Nasser, General Manager 18 apr. 2024
Sounds like you had a memorable stay, and we are so pleased to hear that! If you travels ever bring you through Los Angeles, we hope you will remember us. Thank you again for such great compliments!

10/10 Fantastiskt

Melissa, Quartz Hill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel close to points of interest
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Benito

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Annie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I truly can say that our experience with Omni Hotel from the greeting at the door by the Bellmen. The associates at the front desk were great wonderful personalities Sabrina Sicre one of the first associates that I had contact with by phone was outstanding her guidance helped me so much so patient and very kind. When I actually got to meet her I knew it was her just by the way she treated me,then there was Tim Prater he told us of some great places to eat and visit during our stay. When calling for things we needed Prime Hendrix took care of any request without hesitation these workers are an asset to the Hotel. Thank you so much all of you. The grounds are beautiful the terrace soo nice we spent time out there with the fire pit on. I would recommend anyone to stay there The shuttle service excellent our driver Robin oh he knows downtown dropped us off and picked us up several times it’s the best we loved not driving. Keep up the excellent work!!!
Bodde här 2 nätter i april 2024
Svar från Robbie Nasser, General Manager 29 apr. 2024
Thank you so much for your recognition of our associates! We have ways to recognize and appreciate them for all their efforts in ensuring our guests are taken care of, and have a memorable experience. We look forward to welcoming you back soon.

10/10 Fantastiskt

Lisha

Affärsresenär, Reste med familjen
Great location.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Maeve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Peaceful, professional.
Bodde här 1 natt i april 2024