Allergitestade sängkläder, värdeförvaringsskåp på rummet och skrivbord

Recensioner av Residence Inn by Marriott Beverly Hills

3 out of 5
Residence Inn by Marriott Beverly Hills
1177 S Beverly Dr, Beverly Hills, Los Angeles, CA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 437 av 1000 recensioner" "
8 - Bra i betyg. 350 av 1000 recensioner" "
6 - Okej i betyg. 117 av 1000 recensioner" "
4 - Dåligt i betyg. 49 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 47 av 1000 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dyr parkering!
Bra frukost och inget att klaga på kring rummen, men varning för parkering kostade 80 dollar extra för 2 dagar! Det framgår inte tydligt vid bokningen.
Bodde här 2 nätter i juli 2017

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel overall.
Good hotel overall, nice area with shopping and restaurants, felt safe and nice. Service is good, cleaning could be better. Breakfast was good. Studio room was large and have kitchen and large TV.

10/10 Fantastiskt

Anna-Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell med hemmakänsla
Andra gången vi är här . På rummet fanns : 1 dubbelsäng, byrå,stor tv,badrum med dusch och badkar. Bäddsoffa, 2 fotöljer och bord. Fullt utrustat kök med spis kyl och frys. Ett litet matbord med 2 stolar och skrivbord med stol. Säkerhetsskåp, strykmöjligheter och filt och 1 extra kudde. Frukosten var : På vardagar hade de en som gjorde omelett med olika ingredienser att beställa till. Fanns varma rätter som äggröra, korv m.m. Kokta ägg, melonbitar, yoghurt, våfflor, grädde, jordgubbar, sirap, sylt, mjukost, smör. Bröd att rosta, juice, mjölk och te och kaffe. Väldigt skönt att kunna laga egen mat som vi gjorde där. Närhet till det mesta.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra parkeringsmöjligheter
Stort rum med sköna sängar. Bra frukost för att vara USA. Var endast en natt och tillbringade inte mycket tid på hotell, så kan tyvärr inte säga något om övriga faciliteter.

10/10 Fantastiskt

Anna-Karin, Rönninge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
mini lägenhet med lite lyx känsla i.
Det fanns: 2 st platt tv, Micro, kyl/frys, spisplatta, diskmaskin, kaffebryggare, bäddsoffa, säkerhetsskåp, strykmöjligheter, hårtork. Det kändes som en liten lägenhet då det vi hade ett eget rum med dubbelsäng samt vardagsrums del och kökspentri. Nära till stort köpcentrum och låg i Beverly hills delen. Vi lagade mat då det fanns det mesta i köksredskap där, saknade dock sax. Bra att det fanns säkerhetsskåp då många hotell vi var på under vår vistelse där saknade just det.

10/10 Fantastiskt

Tifa, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra för tjejgänget
Vi var fyra tjejer som trivdes väldigt bra på detta hotell. Personalen var hjälpsam och rummet kanon! Kan tänka mig bo här igen.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

CONCEPCION, Jersey City

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Construction going on Floors dusty High noise level — workers too loud Put DND sign on my door but housekeeper knocked
Bodde här 1 natt i april 2024
Svar från General Manager 25 apr. 2024
Dear Concepcion,We appreciate your feedback and your patience while we update the property. However, we apologize for any inconvenience this caused and for any issues with housekeeping. Your comments will be shared with our team. Should you be in the area again, we hope you'll come back to see us.

10/10 Fantastiskt

Nataliya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Goo
Bodde här 2 nätter i april 2024
Svar från General Manager 22 apr. 2024
Dear Nataliya,Thank you for staying with us and for your feedback. We're glad you had a five-star experience with us and hope to welcome you back soon for another great stay.

8/10 Bra

Marcela

Reste med familjen
El hotel está bien situado. La habitación amplio y cómodo nos tocó un elevador en reparación , y tardabas mucho en subir o bajar El desayuno demasiado sencillo más bien continental
Bodde här 4 nätter i april 2024
Svar från General Manager 17 apr. 2024
Dear Marcela,We always appreciate hearing from our guests. It's great to know that our convenient location and spacious rooms added to your experience. However, we apologize for any concerns you had with the elevator and for any disappointment with breakfast. Rest assured, we will take your comments into consideration as we continue improving the guest experience. Nevertheless, it was a pleasure to welcome you, and we hope to have you join us again soon.

10/10 Fantastiskt

Ayame

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
設備が充実していました。
Bodde här 2 nätter i april 2024
Svar från General Manager 16 apr. 2024
Dear Ayame,Thank you for your outstanding comments! We at Residence Inn Beverly Hills are so pleased to hear you had an excellent stay with us. Should you return to the area, it would be wonderful to see you again!

8/10 Bra

Jason

Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Moshe

Gillade inte: Personal och service och boendets skick och faciliteter
Muy vieja y no vale su plata
Bodde här 3 nätter i april 2024
Svar från General Manager 9 apr. 2024
Querido Moshé,Gracias por tomarse el tiempo para compartir sus pensamientos. Estamos sinceramente decepcionados de que su experiencia no haya cumplido con sus expectativas. Nuestro objetivo es mejorar y esperamos tener otra oportunidad de impresionarlo.

8/10 Bra

Rafael

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff was helpful and cheerful; from the valet, check in desk people, etc. The continental breakfast was kind of simple/ limited/ bland. It wasn't bad; it just was not spetacular. Some breads, bagels, muffins, cereals, coffees, yogurts, bananas, hardboiled eggs.
Bodde här 1 natt i april 2024
Svar från General Manager 5 apr. 2024
Dear Rafael,Your feedback means the world to us. It warms our hearts to know that our friendly team members left a positive impression on you and that you had a great time with us overall. Your feedback regarding our breakfast options is gratefully received and we will discuss your comments internally. Thank you so much for the review and we hope you'll join us again soon.

2/10 Väldigt dåligt

Patricia E

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Lousy service altogether. Foul odor in the bedroom, especially in the bathroom. We reported it since arrival. Never fixed it. The couch mattress, a torture: old and rusty, wires coming off. Could not sleep. We stayed four days; not once they cleaned the room. Unfriendly breakfast staff: very rude and non skilled. The front desk was unable to address our concerns, and unwilling to offer any compensation at all for the aggravation and inconvenience. Worst hotel experience.
Bodde här 3 nätter i mars 2024
Svar från General Manager 5 apr. 2024
Dear Patricia,I am deeply sorry to learn about the disappointments you experienced during your recent stay with us. Please accept my sincerest apologies; your feedback is incredibly valuable to us, and I assure you that we take it seriously as we work to improve our services and ensure that all our guests have a comfortable and enjoyable stay. We hope you'll consider giving us another chance to impress you should your travels point you back in our direction.

10/10 Fantastiskt

Aleksandr

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay at the hotel, they gave us the newly renovated room at 7th floor. We got a great view of the city! Very accommodating staff too. I dropped my earring in the sink and they helped us retrieve it. ♥️
Bodde här 4 nätter i mars 2024
Svar från General Manager 5 apr. 2024
Dear Aleksandr, Thank you for choosing to stay at Residence Inn Beverly Hills! We're delighted to hear that you loved your stay and got to enjoy one of our newly renovated rooms. Our team strives to provide exceptional service, and we're thrilled to hear that they were accommodating and helpful during your visit. We look forward to welcoming you back for another memorable experience!

6/10 Okej

YONGXIN

Reste med familj och småbarn
The breakfast is very poor, almost no choice. even boiled eggs are frozen from fridge. I have to warm it by hot water. only coffee and a little bread. it seems no fresh and warm stuff for morning.
Bodde här 1 natt i mars 2024
Svar från General Manager 27 mars 2024
Dear Yongxin,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed with breakfast. Please know your comments are important to us and will be shared with our food services team. We hope to have the pleasure of welcoming you back and impressing you with our improvements.

4/10 Dåligt

Liana

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Raquel

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
En sus fotos muestran el cuarto mas amplio y con puertas en los dos cuartos y no son asi. Estuvieron muy apretados ya que el cuarto tiene el sofacama pegado y el espacio es muy reducido
Bodde här 3 nätter i mars 2024
Svar från General Manager 21 mars 2024
Dear Raquel,We appreciated the opportunity to host you as our guest. It's unfortunate that our accommodations were different than you expected. We certainly strive to represent our property online accurately, and we'd like you to know that we offer various room configurations, including studio, one-bedroom, two-bedroom, and extended-stay suites. Should you desire additional space, you may want to consider booking an extended-stay suite that features a separate living area. Our team hopes you will consider staying with us again.

10/10 Fantastiskt

Nichole

Gillade: Bekvämligheter och boendets skick och faciliteter
Recently remodeled. Clean and lovely!
Bodde här 1 natt i februari 2024
Svar från General Manager 5 mars 2024
Dear Nichole,We're delighted to hear that you enjoyed your stay at Residence Inn Beverly Hills and found our recently remodeled rooms clean and lovely! Thank you for sharing your positive experience, and we look forward to welcoming you back in the future.

10/10 Fantastiskt

Monique

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The renovations are so modern and beautiful. Thank you staff it was such a clean room. I had a wonderful stay the staff was so nice. Great time!
Bodde här 2 nätter i februari 2024
Svar från General Manager 13 feb. 2024
Dear Monique,Keeping our property clean and updated is one of our goals, and we're thrilled that our accommodations were just perfect for your experience. We're also delighted that you enjoyed our friendly service and we look forward to delivering another five-star rating the next time you visit Residence Inn Beverly Hills.

8/10 Bra

Joseph

Gillade: Renlighet, personal och service och bekvämligheter
Nice hotel but areas are under construction/dust and there is limited breakfast
Bodde här 2 nätter i februari 2024
Svar från General Manager 7 feb. 2024
Dear Joseph,Thank you for choosing to stay with us and for your feedback. We are glad your visit was pleasant overall; however, please accept our apologies for any inconvenience with the renovation and breakfast. Our team will review your concerns. We appreciate your review, and we hope to see you again soon.

8/10 Bra

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, good room, nice staff. Breakfast is rather poor
Bodde här 4 nätter i januari 2024
Svar från General Manager 30 jan. 2024
Dear Ricardo,We appreciate you sharing your thoughts with us. It is wonderful to read that our convenient location, amazing team members, and great accommodations made for a positive experience. Your feedback on breakfast is noted, and we will be sure to find ways to improve the menu. Please visit us again to experience the most perfect stay.

8/10 Bra

Lydia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The complimentary breakfast lacked in variety. There were only toast, sourdough, bagels cereal and hardboiled eggs.
Bodde här 3 nätter i januari 2024
Svar från General Manager 24 jan. 2024
Dear Lydia,While we are grateful for your high rating, we are saddened that our breakfast failed to meet your expectations. Constructive feedback from our guests is vital to our success, so rest assured we will use your comments to help us improve. Thank you for allowing us to host you, and we hope you'll come back and see us the next time you're in Beverly Hills.

2/10 Väldigt dåligt

SARKIS

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would NOT recommend a stay at this property at all. 7 AM right above room 319 hammer and nail sounds, drilling sounds, etc. come to find out the property is under Contruction, but no one bothered to inform the guests BEFORE hand. Extremely unpleasant stay.
Bodde här 1 natt i januari 2024
Svar från General Manager 19 jan. 2024
Dear Sarkis,It is disappointing to know that we failed to earn your recommendation. However, we appreciate you letting us know where we fell short so we can reflect and improve. This is not the lasting impression we wish to leave you with, so please allow us to welcome you back for a five-star experience in the future.

8/10 Bra

Edmond, sayreville

Bodde här 5 nätter i januari 2024

6/10 Okej

Carolina

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Thomas, Albuquerque

Gillade: Personal och service och boendets skick och faciliteter
Very nice property. Convenient location. Staff was efficient and polite. Room was clean and had all the convenience of home. Would definitely stay here for my extended stays in LA.
Bodde här 10 nätter i januari 2024
Svar från General Manager 16 jan. 2024
Dear Thomas,Thank you for choosing our hotel for your recent visit to Los Angeles. We're glad you enjoyed your stay with us and our lovely facility, clean and comfortable accommodations, convenient location for your purpose, and professional service. It will be our pleasure to host you again at Residence Inn Beverly Hills, so come back soon.

8/10 Bra

JORGE

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
La ubicación
Bodde här 2 nätter i januari 2024
Svar från General Manager 14 jan. 2024
Dear Jorge,We aim to provide our guests with convenience, and we're delighted you were pleased with our location. It was a joy to have you stay with us at Residence Inn Beverly Hills, and we look forward to serving you again in the future!

10/10 Fantastiskt

Kendrick

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Residence Beverly business stay
Amazing... Was in a newly renovated room... Comfort, clean and modern... Incredibly powerful shower made the end of a long day worth coming back to the room lol door did leak water on floor but not a came changer and breakfast is definitely not vegan friendly something I wish they had options for but again not a game changer... overall 4 1/2 stars
Bodde här 2 nätter i januari 2024
Svar från General Manager 14 jan. 2024
Dear Kendrick,Thank you for choosing Residence Inn Beverly Hills! We're glad our clean, comfortable rooms and excellent shower pressure impressed you. Your feedback about breakfast is appreciated, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

8/10 Bra

Daniel

Reste med familjen
Gillade: Renlighet och personal och service
Séjour convenable
Le lieu est convenable. Nous avons passé un bon séjour. La chambre est propre et le ménage est fait tous les jours . Cependant le mobilier est un peu vétuste et la vue sur cour assez moyenne. Ce qui est bien dans cet hôtel c'est la situation géographique qui est centrale .Le petit déjeuner qui est inclus est très moyen. Attention au prix du parking qui est cher.
Bodde här 8 nätter i december 2023
Svar från General Manager 14 jan. 2024
Dear Daniel,We are thrilled that you enjoyed your stay with us. Our team works hard to ensure all aspects of our stay are maintained to the highest standards so we are glad you appreciated our comfort and cleanliness within our accommodations. It is lovely to know that our convenient location and breakfast positively impacted your stay with us. Please know that your feedback and suggestions are important to us, and we will be sure to discuss ways we can improve with our team. We look forward to welcoming you back.

10/10 Fantastiskt

Marcus Stevenson

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Joseline

Bodde här 1 natt i december 2023

6/10 Okej

Maria Isabel

Gillade: Renlighet
Room is quite old and basic bathroom items were included. No room slippers too.
Bodde här 1 natt i december 2023
Svar från General Manager 10 jan. 2024
Dear Maria,Though we are an older property, we do our best to maintain a high level of comfort. That said, we appreciate your constructive feedback and will share it with the respective teams to help us improve our guest experience. The next time you are in beautiful Beverly Hills, we hope you'll give us another chance to change your perception of our hotel.

8/10 Bra

Penelope

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good size rooms (suite), had everything we needed, comfortable stay for 4 people
Bodde här 6 nätter i december 2023
Svar från General Manager 10 jan. 2024
Dear Penelope,It was a delight to host you during your recent visit! We appreciate you taking the time to provide us with a review and are thrilled to hear you enjoyed your time at our hotel and had a nice stay. Thank you for trusting Residence Inn Beverly Hills for your lodging needs. We hope to see you again soon!

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Nothing special; nothing bab.
To be fair, the hotel was in the process of being reflagged. We stayed in an original “Residence” room. It was clean, but had an awkward layout. The bathroom/shower space was cramped. The sink was in the “bedroom” area. So, if someone was sleeping, the light and running water would wake them. The parking is expensive and poorly operated.
Bodde här 1 natt i december 2023
Svar från General Manager 2 jan. 2024
Thank you so much for the feedback. While we're happy to know that you found our accommodations to be clean, we apologize for any noise or layout concerns. Guest feedback is incredibly important to us so we will be sure to discuss your feedback internally. Please consider giving us another chance to impress you in the future.

8/10 Bra

Marleni

Gillade: Personal och service och boendets skick och faciliteter
Love my suite clean room big staff was amazing 👌
Bodde här 1 natt i december 2023
Svar från General Manager 21 dec. 2023
Dear Marleni,Thank you for taking the time to share your thoughts with our team. We are glad that you appreciated our clean accommodations and team members. Your kind words will be shared with all of our team members, for they will be delighted to know you had a great stay with us. We look forward to welcoming you back.

8/10 Bra

Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Me parecio muy bien en general solo el precio me parecio un poco excesivo para el tamaño de la habitacion y el desayuno que incluyen en el precio es realmemte muy escaso
Bodde här 2 nätter i december 2023
Svar från General Manager 21 dec. 2023
Dear Antonio,While your overall experience was enjoyable, we appreciate your feedback on how it could have been better. Please know that we work hard to deliver great value in all areas and ensure we are competitively priced for the area. If there are certain items you would like to see offered during breakfast, we are open to suggestions. Our team will seize all opportunities to improve and evolve to meet the needs of travelers. Thank you for reaching out, and we hope to have you stay with us again.

10/10 Fantastiskt

Colleen

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Lauren

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient and Comfortable Hotel
This hotel is comfortable and convenient. You can’t beat the location-close to BH, Century City and Westwood. The staff is professional and polite. The hotel is still undergoing renovation, but they are back to serving breakfast in their newly remodeled lobby/eating area. My only complaint is that the entrance to the hotel on the fourth level of the parking structure is not secure at all probably due to the construction workers going in and out. At nighttime the door was left completely open and so was the gate to enter the parking lot from the street. Nevertheless I would recommend this hotel.
Bodde här 5 nätter i december 2023
Svar från General Manager 21 dec. 2023
Dear Lauren,Your compliments are appreciated, and we will be sure to share them with our staff. Our team works hard, and they will be thrilled to know their efforts were recognized. Thank you for choosing Residence Inn Beverly Hills for your accommodations. You can always count on us for a friendly, convenient, and comfortable stay anytime you travel back to Los Angeles again.

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Happy
Very happy with stay. Everyone was wonderful from front desk to valet.
Bodde här 2 nätter i december 2023
Svar från General Manager 19 dec. 2023
Dear Jason,It is wonderful to know that you had an excellent experience with us. Our team will be thrilled that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your great review and perfect rating, and we hope you return soon.

10/10 Fantastiskt

Steinar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2023

6/10 Okej

Nicholas david

Reste med familj och småbarn
Gillade inte: Bekvämligheter
Bodde här 7 nätter i december 2023

10/10 Fantastiskt

Mario

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was excellent me and my way have a good time there very good customer service it’s a nice place and Clean tks
Bodde här 1 natt i november 2023
Svar från General Manager 28 nov. 2023
Dear Mario,Thanks so much for this lovely review of Residence Inn Beverly Hills. We're delighted you enjoyed your stay, and we'd love to welcome you back soon!

10/10 Fantastiskt

regan

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was excellent, the reception was excellent
Bodde här 1 natt i november 2023
Svar från General Manager 28 nov. 2023
Dear Regan,Thank you for being our guest at Residence Inn Beverly Hills and for taking the time to share your delightful review. We are thrilled you were impressed with our wonderful staff and great hotel and look forward to welcoming you back again someday.

2/10 Väldigt dåligt

Josh

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There was nothing available to eat or do. The renovations should have been mentioned when booked.
Bodde här 1 natt i november 2023
Svar från General Manager 28 nov. 2023
Dear Josh,We appreciate you taking the time to reach out about your recent visit. Please accept our apologies for any shortage of amenities that you experienced during your stay. We hope that the next time you are in LA, you will return and see all the ways we have improved for our wonderful guests like yourself! Thank you, and we wish you safe travels.

8/10 Bra

Sydney

Reste med familjen
Gillade: Renlighet och personal och service
Price of parking very high.
Bodde här 1 natt i november 2023
Svar från General Manager 20 nov. 2023
Dear Sydney,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Please accept our apologies, however, for any disappointment with the parking fee. It is noted online for your convenience. The next time you're in the area, please come see us again.

4/10 Dåligt

Harkirandeep

Bodde här 1 natt i november 2023

4/10 Dåligt

Stanley

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
YOU SHOULD OF NOTIFIED ME THAT THE PROPERY WAS UNDER REMODELING. AS AN 82 YR OLD MAN I FELT VERY UNSAFE. THIS WAS THE 3RD OR FORTH TIME IVE STAYED THERE AND the L AST. THE AC AND HEAT CONTROL WAS POOR AT BEST. MY ROOM WAS IN A TERRIBLE LOCATION IN THE BUILDING BECAUSE IT WAS VERY NOISY. Stanley Torchin
Bodde här 4 nätter i november 2023
Svar från General Manager 8 nov. 2023
Dear Stanley,Thank you so much for your comments. We're sorry to hear about any disappointment in our accommodations or amenities during your visit. Our maintenance team will be sure to look into your comments regarding the A/C. In addition, we apologize for any noise concerns. Please know that our front desk team can always help you find more suitable accommodations on-property, should they be available. We also apologize for any miscommunication regarding any ongoing changes, and we'll be sure to discuss your comments internally. Our team is dedicated to upholding a safe environment at all times, and we always encourage our guests to reach out to them if they have any concerns during their stay. Despite this, we hope you will consider coming back to visit us again in the future; we know that we have what it takes to impress you.