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Recensioner av Stuart Hotel - Near Good Samaritan Hospital

2 out of 5
Stuart Hotel - Near Good Samaritan Hospital
Los Angeles, CA

Recensioner

4,2
10 - Fantastiskt i betyg. 72 av 850 recensioner" "
8 - Bra i betyg. 86 av 850 recensioner" "
6 - Okej i betyg. 92 av 850 recensioner" "
4 - Dåligt i betyg. 126 av 850 recensioner" "
2 - Väldigt dåligt i betyg. 474 av 850 recensioner" "

4,2/10

Renlighet

5,2/10

Personal och service

3,8/10

Bekvämligheter

3,8/10

Boendets skick och faciliteter

3,8/10

Hållbarhet

Recensioner

6/10 Okej

Erik

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i juni 2017

2/10 Väldigt dåligt

Steven

Bodde här 4 nätter i november 2023

2/10 Väldigt dåligt

Israel

Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Bianca

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Ingrid

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Polly

I arrived only to find they did not have my reservation. They said they could give me a cheaper room and showed me a room with an unmade bed and a strong smell of cigarettes. I left immediately! The photo online was definitely NOT from their hotel. DO NOT stay here!
Bodde här 3 nätter i oktober 2023

8/10 Bra

Steven

Gillade: Personal och service
Gillade inte: Bekvämligheter
The property for what it is is decent. Cheap rates and a clean enough space to lay your head for the night. The shower, bed, desk, and restroom were all clean. Though on my second night I noticed some outside bugs making their way in. The management was nice and accommodating but it's just the area where it's at unfortunately. The surrounding area, while cultured, is dingy and dirty. Though the greatest issue i had was parking. Unless you want to pay for a space in a lot, i suggest you get here early and find a space on the street. Leave your car there and try to move it as little as you can. Nothing is guaranteed and you dont want to be like me, driving around for 20 minutes looking to snipe someone's spot.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Bertha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and nice people Infront desk
Bodde här 1 natt i oktober 2023
Svar från NICK 23 okt. 2023
Thank you so much.

2/10 Väldigt dåligt

Amenna

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There are roaches everywhere. Our tv didn’t work. It was dog poop in the hallway when I first checked in. No wash clothes. We had a refrigerator. The staff tried to be helpful but they didn’t fix the experience.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Chasity

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Do not stay here especially with children.
The hotel is so scary. There was men half dressed on the stairs outside smoking and drinking the hotel made was moping the walls and steps outside. It was like and American horror story scene. You are not allowed to come in or out after 12 midnight. No guests are allowed. It smelled terrible i couldn’t even check in it felt like a very unsafe environment.
Bodde här 1 natt i september 2023

6/10 Okej

victoriano

Mucho olor a cigarrillo
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Adela

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible location, price was too steep for the horrible experience
Bodde här 2 nätter i augusti 2023
Svar från Mike A 3 sep. 2023
thank you!

2/10 Väldigt dåligt

Farrah

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I turned back the bedspread and found a condom wrapper. Because I was checking in so late, there were no other rooms available (flight was delayed 7 hours). There was a hole in my window, garbage outside my door and piled in the alley below my window. Only 2 outlets worked, neither were in the bathroom. The lock on the door didn’t seem like it actually locked. Shower was nice. I checked out a day early and went elsewhere.
Bodde här 2 nätter i augusti 2023
Svar från PETER AHIR 23 aug. 2023
WE ARE SORRY FOR THE TROUBLE YOU HAD TO GO THROUGH WE ARE WORKING ON TO IMPROVE PIR CLEANING STAFF, THANKS FOR LETTING US KNOW SO WE COULD IMPROVE ON IT.

4/10 Dåligt

Christopher

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Look, this property earns its two stars. I stayed in the refurbished room 209 but still the outlet the ac was plugged into was wrecked. I needed to shim the outlet to get it to work. There was also what I call the 3AM disturbance. Two nights it was a "guest" (maybe) absolutely hammering at a door down the hall from us which would lead to a terrific argument for HOURS... nothing from the staff. THEN on my final day it was a whining and barking dog for two hours starting at exactly the same time. WILD. Seriously, if you can afford someplace else, grab it... BUT I do have to say that 209 was at least clean and recently completely redone... only saw one roach. ;) Stay at own risk.
Bodde här 4 nätter i augusti 2023
Svar från PETER AHIR 16 aug. 2023
I AM SORRY FOR INCONVINECE YOU FACED DURING YOUR STAY BUT IF INFORMED AT THE FRONT DESK WE COULD HAVE TAKEN STRICT MEASURES FOR YOUR COMFORT. AND WE HAVE SOLVED THE ISSUE RIGHT NOW THANKS TO YOUR RESPONSE.

2/10 Väldigt dåligt

ALEXANDRE

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decepcionante
Bodde här 9 nätter i juli 2023
Svar från PETER AHIR 6 aug. 2023
WE ARE SORRY FOR ANY SORRY INCONVINECE YOU FACED; WE ARE HOPING TO IMPROVE WITH TIME AS WE SPEAK.

2/10 Väldigt dåligt

ALEXANDRA

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walls, bed and bathroom not worth I paid. There was bedbugs in the bed too
Bodde här 1 natt i maj 2023
Svar från PETER AHIR 2 aug. 2023
I AM SORRY FOR THE INCONVINENCE YOU FACED, WE'RE WORKING TO IMPROVE WITH EVERY REVIEW LIKE YOURS.

10/10 Fantastiskt

Jamal

Bodde här 2 nätter i juli 2023
Svar från PETER AHIR 3 aug. 2023
THANK YOU JAMAL, HOPE TO SEE YOU AGAIN.

2/10 Väldigt dåligt

Carolina

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2023
Svar från PETER AHIR 29 juli 2023
HI CAROLINA, IF YOU COULD INFORM US THE ISSUES THAT WOULD HELP US IMPROVE.

2/10 Väldigt dåligt

Raquel

Gillade inte: Bekvämligheter
Inseguridad
Bodde här 3 nätter i juli 2023
Svar från PETER AHIR 27 juli 2023
HI RAQUEL, IF YOU COULD ELABORATE YOUR PROBLEMS THAT WOULD BE HELPFUL FOR US TO IMPROVE.

2/10 Väldigt dåligt

Olivia

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från management 26 juli 2023
I'm really sorry to know that you didn't have a good experience staying at our property. Can I ask what, where and when went wrong? So we can improve the experience of many more guests just like you.

2/10 Väldigt dåligt

Hugo

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Is a dump not hotel
Bodde här 2 nätter i juli 2023
Svar från PETER AHIR 25 juli 2023
CAN YOU ADDRESS THE ISSUE YOU FACED, SO WE CAN FIX IT UP.

6/10 Okej

Esmeralda

Bodde här 3 nätter i juli 2023
Svar från PETER AHIR 12 aug. 2023
HI GUEST, CAN YOU ELABORATE THE ISSUES FACED BY YOU FOR US TO KNOW HOW TO IMPROVE.

2/10 Väldigt dåligt

joshua

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Too much construction going on. No side table or chairs for sitting. No room service
Bodde här 2 nätter i juli 2023
Svar från PETER AHIR 22 juli 2023
WE'RE SORRY FOR THE INCONVINENCE, WE'RE DOING OUR BEST TO IMRPOVE AND EVERY FEEDBACK HELPS US IMPROVE SO THANK YO FOR THAT/.

8/10 Bra

ARVIND

Bodde här 1 natt i juli 2023
Svar från PETER AHIR 9 aug. 2023
THANK YOU VERY MUCH WE'LL BE EXPECTING YOU AGAIN.

2/10 Väldigt dåligt

Cherry

Bodde här 4 nätter i juli 2023
Svar från PETER AHIR 5 aug. 2023
CHERRY WE ARE SORRY FOR ANY INCONVINENECE BUT IF YOU COULD SPECIFY THE ISSUES, IT WOULD HELP US IMPROVE AND WE'D LIKE IT MORE IF YOU COULD APPROACH THE FRONT DESK RIGHT AWAY WHEN YOU FEEL UNCOMFORTABLE ABOUT ANYTHING.

4/10 Dåligt

Andrew

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Cleanliness: There was a spider living in the window. Staff & service: Check in took a while, and later they had to reconfirm who I was, as they had apparently forgotten my room had been booked by me. I won't say they weren't trying, but they were incompetent. Property condition & facilities: The whole place felt like an impoverished apartment hastily converted into a hotel. I never could get the elevator to work. Bathtub drain couldn't be closed. Sound insulation was practically non-existent, and I had to lie awake until 3:00am for someone else in the building to stop playing really loud rap music. Even then, the windows didn't really shield you from outside noises. The door lacks a swing bar lock and felt flimsy, which wasn't a good sign in a hotel with a sign saying they weren't responsible for stolen items. I won't go as far as to say it was unsafe, but it certainly felt that way. Area around the property: Skid Row. Don't what category this goes under, but it also felt kind of sketchy that they didn't allow visitors.
Bodde här 5 nätter i juni 2023
Svar från PETER AHIR 15 juli 2023
I AM SORRY FOR THE INCOVINECE YOU HAD TO GO THROUGH, NEXT TIME I SUGGEST THAT YOU CONTACT THE FRONT DESK IF ANY PROBLEMS AS WE EVOLVE AND IMPROVE WITH YOUR FEEDBACK.

8/10 Bra

Devan

Bodde här 5 nätter i juni 2023
Svar från PETER AHIR 30 juli 2023
THANK YOU VERY MUCH WE'LL BE EXPECTING YOU AGAIN, AND ALSO IMPROVE OURSELVES WITH TIME.

6/10 Okej

Taylor

Bodde här 1 natt i juni 2023
Svar från PETER AHIR 7 juli 2023
HI TAYLOR, CAN WE KNOW WHAT WE MISSED OUT IN SERVING YOU SO WE CAN IMPROVE ON IT.

4/10 Dåligt

Jonathan

Reste med familjen
Gillade inte: Renlighet
The hotel has all the basics one needs for a quick stay, but the area is so unsafe. On my 2 night stay i constantly saw police and ambulances on the stairs of the hotel. There were also a lot of cockroaches roaming on the bathroom. I wouldn’t go back unfortunately.
Bodde här 2 nätter i juni 2023
Svar från PETER AHIR 21 juni 2023
JONATHAN REALLY SORRY ABOUT THE INCOVINENCE, YOU WOULD JUST NEED TO INFORM FRONTDESK AND YOUR ISSUES WILL BE RESOLVED ASAP.

10/10 Fantastiskt

LaQuanta

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Like the rooms
Bodde här 2 nätter i juni 2023
Svar från PETER AHIR 21 juni 2023
THANK YOU VERY MUCH, HOPE TO SEE YOU SOON.

2/10 Väldigt dåligt

Dina

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i maj 2023
Svar från management 4 juni 2023
Can you tell us what we could improve on to make a better experience for our guest.

4/10 Dåligt

Anastacio, Chicago

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
No me gusto
Bodde här 4 nätter i maj 2023
Svar från management 4 juni 2023
Can you tell us what we could improve on to make a better experience for our guest.

2/10 Väldigt dåligt

JINWOO

Gillade inte: Boendets skick och faciliteter
There is noooooooooo wifi!!! They said they have, but it’s totally not working. Also so crowded every plave in the hotel.
Svar från management 15 maj 2023
We are well aware of the wifi issue, and we are trying to work on it to make the customer experience better for our guest. I'm sorry that you had to go through this.

2/10 Väldigt dåligt

gabriela

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I made a reservation and they did not tell me they would cancel it and did not reserve it for us. We were tired after a long drive and we knew we would get there late so we reserved it for two days. They sent a message and asked what time we would get there and i told them a time. After telling us they did not reserved a room they tried to accommodate us in a dirty room that had not been cleaned from the previous guests
Bodde här 1 natt i maj 2023
Svar från management 15 maj 2023
We are really sorry you had to go through the issues, we apologize for that. We would try to change our management system here to better accommodate our guest and their needs to be a better business.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Needs work
Lobby was infested with flies….was assigned a downstairs room and was awakened by people digging in the dumpster No bell or anything up front so I would have to wait a while for service
Bodde här 2 nätter i maj 2023
Svar från management 15 maj 2023
We actually do have a buzzer sir, and also a sign saying ring buzzer for service. We are really unhappy that we couldn't make you happy and comfortable with your stay. we would surely try to improve on that.

2/10 Väldigt dåligt

Wuilmer

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Never coming back
Bodde här 2 nätter i maj 2023
Svar från PETER AHIR 16 maj 2023
CAN YOU DESCRIBE WHAT YOU DIDN'T LIKE OVER HERE.

10/10 Fantastiskt

MARIO ROBERTO

Gillade: Renlighet
Ol
Bodde här 1 natt i maj 2023
Svar från management 16 maj 2023
Thank you so much for the review, we look forward to having you as our guest again

4/10 Dåligt

Roxana

Gillade inte: Renlighet och boendets skick och faciliteter
.
Bodde här 1 natt i maj 2023
Svar från management 16 maj 2023
Thank you so much for the review, we look forward to having you as our guest again. Can you tell us what we can improve on to make the stay more enjoyable?

6/10 Okej

daniel ponce

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Había mucha gente que parecía que utilizaba el lugar para otras cosas menos para dormir
Bodde här 2 nätter i april 2023
Svar från management 16 maj 2023
Thank you so much for the review, we look forward to having you as our guest again. Can you tell us what we can improve to make the stay more enjoyable?

10/10 Fantastiskt

LaQuanta

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay
Bodde här 2 nätter i april 2023
Svar från management 16 maj 2023
Thank you so much for the review, we look forward to having you as our guest again

4/10 Dåligt

Alberto

Gillade inte: Boendets skick och faciliteter
Not for tourists
They mentionned they had WiFi, there was not The neighbourhood was not touristic, too many trash The attention at the Office Desk was not good when you ask for information about tourism There was a fire near the place and there was not good information about what was happening
Bodde här 4 nätter i april 2023
Svar från management 17 maj 2023
We do have a wifi, sorry that you had to face the issue connecting. We will try to work on it. Can you tell us what we can improve on to make the stay more enjoyable?

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från management 17 maj 2023
Can you tell us what we can improve on to make the stay more enjoyable?

2/10 Väldigt dåligt

Ernesto

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bastantes vagabundos dentro y fuera del hotel.
Bodde här 3 nätter i april 2023
Svar från management 17 maj 2023
Can you tell us what we can improve on to make the stay more enjoyable?

8/10 Bra

John Cyril

Gillade: Personal och service
I found it very clean even with the poor area and clientele they serve. Overall I was satisfied.
Bodde här 5 nätter i april 2023
Svar från management 17 maj 2023
Thank you so much for the review, we look forward to having you as our guest again. Can you tell us what we can improve on to make the stay more enjoyable?

2/10 Väldigt dåligt

Eyan

Bodde här 1 natt i april 2023
Svar från management 17 maj 2023
Can you tell us what we can improve on to make the stay more enjoyable?

4/10 Dåligt

Cassandra

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
A lot of druggies we’re on the stoop and even the lobby. In the am hours people and staff are so loud. Not considerate of guests. Outside was trash. The parking is crazy. The room was at least good enough but I don’t recommend anyone staying there. I felt like I rented a room in a halfway house.
Bodde här 2 nätter i mars 2023
Svar från Mike A 31 mars 2023
THANK YOU FOR YOUR FEED BACK!

2/10 Väldigt dåligt

Gilberto

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The worst ever.
It was extremely dirty with roaches. People live in those rooms and have pets. The pictures are lies. I don’t know how they’re still in business with hotels.com and I’m sure I’m the only one that has gave them a horrible review. I will never in my life come back to this place, I rather sleep in my car.
Bodde här 2 nätter i mars 2023
Svar från Mike A 31 mars 2023
sorry about your experience we will work hard to fix issue

2/10 Väldigt dåligt

Pedro

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
LA PUBLICIDAD NO ES LO QUE TE ENTREGAN, NUESTRO CUARTO ESTABA MUY SUCIO Y PARECÍA QUE HABÍAN MATADO A ALGUIEN AHÍ PORQUE SE ASEMEJABAN A BALAZOS EN LA PARED, NO CONCLÚI MI ESTANCIA, AL DÍA SIGUIENTE ME SALÍ.
Bodde här 2 nätter i mars 2023
Svar från Ana R 31 mars 2023
thank you ....!!

2/10 Väldigt dåligt

Celia

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was discriminated against by staff and wasn't allowed to check in until 345am I want my money back I have video of the whole encounter and it's clear
Bodde här 1 natt i februari 2023
Svar från PETER AHIR 6 mars 2023
sorry about that!

10/10 Fantastiskt

Haniyyah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Got a lot of rest
Bodde här 1 natt i februari 2023
Svar från PETER AHIR 5 mars 2023
Thank you for staying with us.