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Recensioner av Vanllee Hotel and Suites

3 out of 5
Vanllee Hotel and Suites
1211 E Garvey St, Covina, CA

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 551 av 1407 recensioner" "
8 - Bra i betyg. 207 av 1407 recensioner" "
6 - Okej i betyg. 205 av 1407 recensioner" "
4 - Dåligt i betyg. 163 av 1407 recensioner" "
2 - Väldigt dåligt i betyg. 281 av 1407 recensioner" "

7,0/10

Renlighet

7,4/10

Personal och service

6,2/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Serena

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The pool
Bodde här 1 natt i maj 2024
Svar från dt 4 maj 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 Väldigt dåligt

Marcos

Bodde här 1 natt i maj 2024
Svar från dt 4 maj 2024
Sorry for the inconvenience during your staying

2/10 Väldigt dåligt

Adam

Gillade inte: Renlighet och boendets skick och faciliteter
Disappointed
Bodde här 1 natt i april 2024
Svar från dt 4 maj 2024
Sorry for the inconvenience during your staying

6/10 Okej

Angela

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från dt 4 maj 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 Väldigt dåligt

Inez

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom didn't work, was changed rooms after an hour of complaining. Asked for some compensation, they declined other than a free night in the future. I will never go back there.
Bodde här 2 nätter i april 2024
Svar från dt 23 apr. 2024
Sorry for the inconvenience during your staying, we will improve the hotel service

10/10 Fantastiskt

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everything was Very good
Bodde här 2 nätter i april 2024
Svar från dt 23 apr. 2024
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again

8/10 Bra

jose f

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Place in need off upgrade!!!!! Terrible mattress topper for bed!!! No real mattress !!!
Bodde här 1 natt i april 2024
Svar från dt 23 apr. 2024
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet och boendets skick och faciliteter
AC didn’t work on 3rd floor. Restroom sink had shaving hair, restroom over all nasty.
Bodde här 1 natt i april 2024
Svar från dt 23 apr. 2024
Our hotel had turned on the heater at this period, thanks.

2/10 Väldigt dåligt

James

Gillade inte: Bekvämligheter
Took 15 minutes for anyone to even come to desk to help us, elevator didn’t work, A/C so noisy had to shut off. Stains everywhere in room. Dirty in room. Hole in ceiling in bathroom , too much to list
Bodde här 2 nätter i april 2024
Svar från dt 23 apr. 2024
Sorry for the inconvenience , we had three elevator on working, thanks.

8/10 Bra

Aurora

Reste med familjen
Gillade: Personal och service och bekvämligheter
I like the room design which includes a couch with a pullout bed in the rooms. Would like to see them improve the Wi-Fi access as I was at the back of the hotel and could not get connected to their "free" Wi-Fi amenity the entire stay, even with following the suggestions of the front desk staff. Will most likely stay here again but will be requesting a room closer to the front of the hotel where the Wi-Fi signal is stronger.
Bodde här 2 nätter i april 2024
Svar från dt 16 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 Okej

Janis

Affärsresenär
You can tell the property was once a nice high end place to vacation. Unfortunately, the years have not been too kind. The rooms were adequate, beds were comfortable, and the room was relatively clean. But they would definitely benefit from a renovation. The AC in many of the rooms worked, but not terribly well and did not work at all in at least one of the 5 rooms we rented for our team's stay. Overall, it was a decent property for the price we paid, and has a ton of potential to be very nice. Currently though, it is just a bit shabby.
Bodde här 4 nätter i april 2024
Svar från dt 16 apr. 2024
Thanks for staying at Vanllee hotel and suites

4/10 Dåligt

Lorraine

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från dt 16 apr. 2024
Thanks for staying at Vanllee hotel and suites

10/10 Fantastiskt

Oscar

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från dt 16 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

4/10 Dåligt

Isaac

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The shower not working properly
Bodde här 1 natt i april 2024
Svar från dt 13 apr. 2024
Sorry for the inconvenience during your stay, we will improve the hotel service

2/10 Väldigt dåligt

tanya

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There were multiple people living in the hotel, bags of dirty clothes sitting in walk ways, garbage piled up, room smelled like bug spray, beds were extremely hard, no tv in the couch area just a hole in the wall where it looked like someone stole the tv. Elevator reeked of smoke to the point we took the stairs. Definitely would not stay again.
Bodde här 1 natt i april 2024
Svar från dt 13 apr. 2024
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 Okej

Dalia

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från dt 13 apr. 2024
Thanks for staying at Vanllee hotel and suites

2/10 Väldigt dåligt

Tania

Reste med familjen
Gillade inte: Bekvämligheter
Dirty linen, dirty carpet, just dirty over all
Bodde här 2 nätter i mars 2024
Svar från dt 9 apr. 2024
Sorry for the inconvenience during your stay, we will improve the hotel service

2/10 Väldigt dåligt

Christopher

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was filthy, they put me in a room that I did not reserve, the elevators didn’t work, the towels were dirty, the blankets were dirty. Everything in general was not good.
Bodde här 3 nätter i april 2024
Svar från dt 9 apr. 2024
Sorry for the inconvenience during your stay, we will improve the hotel service

4/10 Dåligt

Jacob

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från dt 9 apr. 2024
Thanks for staying at Vanllee hotel and suites

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room I reserved was not available? So they downgraded me to a horrible room. Was not credited the difference. Room we found a Roach crawling on the wall. Bath tube was rusted bad! I have pictures if needed.
Bodde här 1 natt i april 2024
Svar från dt 9 apr. 2024
Sorry for the inconvenience during your stay, we will improve the hotel service

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the staff, the location, the hotel. my only dislike is the breakfast not nice and clean and no different food. Sorry very poor.
Bodde här 5 nätter i mars 2024
Svar från dt 9 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 Väldigt dåligt

Jorge

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Coming across this post I was very intrigued in staying in this property due to pictures advertising the hotel. Entering the lobby area seemed to be promising on what the property offered due to its infrastructure. Leaving the lobby and exploring the area to find a parking space we found to come across broken down cars, abandoned vehicles, and homeless people living in the parking area. After parking our car and stepping foot on the property we found that the safety door latch that can only be opened by a key card was forcefully being bride opened by a pice of rubber leaving free access entry for uninvited quest to enter the perimeter. Attempting to located our assigned room was a maze while exploring the property to locate it we came to the cruel realization that this property was being used by permanent residents. These residents exposed their residence throw exposing had washed clothes drying out on balconies and hoarding conditions. Stepping into our room we found that the area we were going to rest for the night was nothing like the photographs posted on this post. Rooms had no installation and were freezing cold, with no type of temperature regulating thermostats. Carpet was dirty with ripped up pieces. Foul room order smelled like urine mold. Bathroom where outdated and dirty with left over toilet paper and hair clogging the drain. Bedding was limited with covers and covers that were provided seemed to be poorly washed.
Bodde här 1 natt i mars 2024
Svar från dt 9 apr. 2024
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 Okej

Charles

Reste med familjen
Gillade: Personal och service
Good for transit
Bodde här 2 nätter i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites

10/10 Fantastiskt

Emelene, Las Vegas

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good breakfast and big and beautiful rooms
Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 Fantastiskt

serena

Gillade: Renlighet och personal och service
Location is just off the freeway but in a quiet neighborhood. Breakfast provided in breakfast hall is nice to have especially traveling with kids. Large room with sitting area.
Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 Bra

Dorian

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk was nice! The property is clearly getting upgraded but our room was just what we needed.
Bodde här 2 nätter i mars 2024
Svar från sr 2 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 Väldigt dåligt

Larry

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It looks nice from the outside, but once you leave the lobby and enter to where the rooms are located everything changes! Our first room had such a terrible smell and clearly showed signs of poor housekeeping that we had to request another room. Rooms are very dated and in both rooms we stayed in had a bad odor. When walking around the hotel property it just looked so run down and shady!! They offer a free breakfast, which is a terrible experience. Dirty tables when you walk in. It’s not even a restaurant.Its an old banquet room with a few tables and chairs. Limited food. When we arrived they ran out of food. It took so long for them to replenish that we had to leave to get to our appointment and never did get to eat. Although we were actually quite happy to leave this establishment anyway. Now after reading the reviews on this property and seeing it for ourselves, we would never recommend this place to anyone.
Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Sorry for the inconvenience durinf your stay

2/10 Väldigt dåligt

Marc, Truckee

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Freaking dirty and gross. Dirty towels. Hairs on the sheets. Gross. Property needs a major overhaul!
Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites

10/10 Fantastiskt

serena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff, leafy landscape with pool and jacuzzi, very relaxing.
Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 Väldigt dåligt

Patricia

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The units had a bad Smell the coach bed was broken and my husband hurt himself and it seem like the management didn’t care.
Bodde här 2 nätter i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites

10/10 Fantastiskt

Crystal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 Okej

Mariela

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious rooms is what I liked I did not like the fact that they were so outdated and the rooms were very dirty. Homeless living in the property or a shelter not sure what was going on but balcony you could tell people were living there by the boxes on the balcony bicycles and old cars that had broken windows
Bodde här 2 nätter i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites

6/10 Okej

Alassandra

Affärsresenär, Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Our room had roaches, creaky floors and our pillows and blankets were not that great !
Bodde här 3 nätter i mars 2024
Svar från dt 19 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 Väldigt dåligt

Robert

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Do not stay here! This is a very outdated property. It was beat up and ugly everywhere. They allow long term rentals so people are living here. There were clothes hung up on the balconies. There were sketchy people all over the place. The pictures posted are not what you should expect. The restaurant and bar were not open on a Friday night, a FRIDAY night! There were only 2 towels in our room and they were tiny. You couldn't even wrap yourself with them. Please look for something else and spend a little more money for your safety and peace of mind.
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites

4/10 Dåligt

Christina

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från dt 19 mars 2024
Thanks for staying at Vanllee hotel and suites

2/10 Väldigt dåligt

Luis

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Sucio desde la entrada, escaleras sucias, gente drogandoce en las escaleras, mal olor en la habitación a drogas y a suciedad Ese hotel es un Lugar peligroso, solo duramos 1 hora y nos retiramos
Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites

10/10 Fantastiskt

Alvin

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från dt 19 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

10/10 Fantastiskt

Regina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från dt 19 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 Väldigt dåligt

Marcus

Gillade inte: Personal och service och boendets skick och faciliteter
Terrible! Needs to be torn down and rebuilt!
Bodde här 1 natt i mars 2024
Svar från dt 16 mars 2024
Sorry for the inconvenience during your stay

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från dt 16 mars 2024
Thanks for staying at Vanllee hotel and suites

6/10 Okej

Duste

Bodde här 1 natt i mars 2024
Svar från dt 19 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 Väldigt dåligt

Anna

Bodde här 1 natt i mars 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites

10/10 Fantastiskt

Gina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is great. They are all very friendly and they have gone above and beyond to make sure we are accomidated.
Bodde här 1 natt i mars 2024
Svar från dt 12 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 Fantastiskt

Gina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoy the ambience. The courtyard has a really pretty water fountain and I love the greenery.
Bodde här 1 natt i mars 2024
Svar från dt 16 mars 2024
Thanks for staying at Vanllee hotel and suites

2/10 Väldigt dåligt

Emily

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
This place is sketchy! Graffiti in the elevators and people that were obviously living in the hotel (one step above homelessness -- hanging their laundry from the balconies, etc.) The room itself was adequate. Definitely dated, but overall reasonably clean. Our family did not feel safe at this hotel and would not recommend staying here.
Svar från dt 16 mars 2024
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 Okej

Gina

Reste med sin partner
It appears that there are people that live here and most of the rooms are empty. It's kinda creepy but at the same time no one bothers you. The greenery did make me feel like I went on an vacation to an island somewhere which was nice.
Bodde här 1 natt i mars 2024
Svar från dt 12 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 Bra

MAHMOOD HASAN

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked a 2 room suite, which was very nice, newly updated, and comfortable. Plenty of closet and storage space, TV, and King bed in bedroom, and a little kitchenette, and a TV and desk in the roomy living room. Some of common areas were a little lacking in maintenance, but the impressive structure and tall palms was reminiscent of British Bengal!
Bodde här 5 nätter i februari 2024
Svar från dt 6 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 Väldigt dåligt

Christina

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is out dated and very dirty. Staff was rude and breakfast staff very rude. When you go for the free breakfast everyone in ur party had to go they will not allow you to get food for your kids and husband .
Bodde här 1 natt i mars 2024
Svar från dt 6 mars 2024
Sorry for the inconvenience during your stay, we will improve the hotel service.

10/10 Fantastiskt

Janet

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay . Rooms are economic and spacious. Staff was friendly as well !
Bodde här 1 natt i mars 2024
Svar från dt 6 mars 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 Bra

Gerard D

Bodde här 2 nätter i februari 2024
Svar från dt 2 apr. 2024
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again