Hotell nära Los Charcones

“The room was very clean and as described - the kitchen included all the things you need for a shortish stay, we were able to cook dinner when we wanted to. Site lovely and quiet - out of town but with easy access to a bus route or the beachfront walkway. The beds are very hard - it's put me off ever having a memory foam mattress! Although there are safe's in the room, you have to pay rental for a key to use them (it's the same rule for the air conditioning remotes) which seems a bit much when...

“Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in...

“Ideal location, near to shops, beach and places to eat out if you would like to. Room was always kept clean and the pool areas were always tidy. Overall a great stay!”

“Es war alles so wie ich es erwartet habe. Sehr ruhige Unterkunft ”

“Fin Service, lugnt och nära den mysiga stranden. Bättre blir det inte på Kanarieöarna!”

“Très mauvaise expérience dans cet hôtel. À notre arrivée, la chambre n’était pas propre. Nous avons demandé un nouveau passage de la femme de ménage, mais malgré cela, le nettoyage restait insuffisant : toilettes sales, sol mal nettoyé, etc. Ne parlons pas des cafards qui font leur vie… Le ménage n’est effectué qu’un jour sur deux, ce qui est étonnant pour un hôtel 4 étoiles. Le restaurant de l’hôtel était également très décevant, les repas étaient immangeables. Nous y avons séjourné une semaine...

“Es un lugar donde no volvería, el alojamiento mediocre con unos muebles antiguos, la mesa del salon estaba que no se podía mover porque se rompia, pocas cosas en la cocina que son basicas, tienen un tendedero en un espacio de una mini terraza pero no tienen lavadora, lo peor me desapareció la tarjeta de crédito en mi habitación y lo comente en recepción y me dijeron que lo comunicariarn a dirección y no he recibido ni siquiera una llamada al respecto, pasotismo maximo. ”

“Stor och rymlig lägenhet, bra AC, stor och skön säng. Stor parkering på boendet.”

“Bra läge med fin utsikt från rummet. Super trevlig och hjälpsam personal. God mat med bred utbud. Fick flera presenter i form av vinflaskor, choklad, extra måltid och SPA inträdde. Jätte nöjd, kommer gärna tillbaka.”

“Schlechter Service, Wellnessbereich wurde nie gereinigt- ein Pflaster vor den Stufen zum Pool lag mehr als 10 Tage an der selben Stelle. Essen schlecht , jeder zweite Teller war dreckig. ”

“The personnel was always friendly, quickand had a fantastic smile on their face. The restaurant selection was nice.”

“Staying in Casa Serena 10 has been an amazing experience! We were really impressed from the beginning to the end of our stay! Casa Serena 10 combines comfort and style perfectly. Very elegant decor, and a peaceful, soothing atmosphere. Every part of Casa Serena 10 had that nice vacation/relaxing feeling. Whether relaxing in the lounge or walking around, it all felt just perfect. This hotel really provides a top-quality experience in every aspect. We stayed for three nights and we didn't want to...

“Härligt hotell för bara vuxna. Lugnt och skönt, vi köpte till halvpension som var ett lyckat drag, mycket god mat. Vi har bott på samma hotell en gång tidigare men nu hade en nybyggare tagit över och det kändes lyxigare. Skönaste hotellsängar jag någonsin sovit . Personalen gör allt försatt man ska trivas.”

“Clean and simple room.”