Hotell nära Los Portales Museum

“Run by very nice people. The property was quiet and perfectly located. I extended for another night because our room was nice and we enjoyed our stay. I would definitely consider staying again the next time I visit El Paso.”

“Amazing guest, very ”

“What a nice surprise. Room was clean, spacious, and comfortable. No complaints! Would definitely stay here again.”

“No. And staff was rude and ignored me and other customers. Room was dirty and dusty and smelled like poop. Restroom was way worse and dirty.”

“I made the reservation on line. So I checked in at 1:00 pm and the lady told me..if you want to check in right now is going to cost you 30 Dollars more... Because check in is usually at 3:00 pm . I said that's too late I need to rest, and she said it's going to cost $ 30.00 Dollars more And I told the lady I never heard of that. So I paid the $ 30.00 Dollars.....is this correct.. Are the hotels charging extra..Because she said that check in was at 3.00 pm ...come on..that's too late”

“Staff was absolutely amazing very helpful, but we booked a room that was supposed to have upgraded linens and snacks and everything and there was nothing in there. Beds were horrible wasn’t properly cleaned.”

“Staff”

“No ofrecer desayuno por el precio, es un punto en contra, ya que hoteles de la misma calidad y del mismo precio o un poco menor ofrecen desayuno incluido en el precio mismo.”

“Upon arrival found a tick on the bed showed it to the desk clerk she said she’d tell mnnt. They never reached out to us! We didn’t use that bed luckily had another one. After stripping it down to check .”

“Do not go to this place. The lady didn’t honor the Expedia rate and charged me a higher rate. Expedia says there is free breakfast but she doesn’t offer breakfast. In the middle of the night there was a drunken homeless guy banging on my door and yelling obscenities. Avoid this place.”

“Parking was easy ”

“Loved our stay, the room was very clean and comfortable. Staff was friendly.”

“They are rude, there was no hot water for 4 days since the day of my arrival, they don't give you towels the staff is absolutely usless and not helpfull. They declined to give us breakfast because they didn't have any silverware and claimed they had not gone grocery shopping so there was no breakfast. This is the absolute worst hotel ever. DON"T STAY HERE!!! Even the manager is not helpfull. Specially the old lady at the front EXTREMELY RUDE!!”

“I like the front desk workers . They were really helpful and nice.”

“outdoors are a mess breakfast is poor”

“Human diarrhea splattered upon the sides of the building and ground in several places. Roach and Waterbug infestation. Stray cats. Abandoned vehicle(s). Various sightings and odors of eliminated waste from humans, animals and insects. Rude staff. Nonworking doorlocks and appliances. Extremely difficult checkin/checkout processing.”

“Excelente ubicación Excelente atención del personal Muy limpio Muy rico el desayuno Muy buen precio”

“The remote control, or the TV was not around. The bed was too hard the door gap on the front door you could see daylight smoke detector or clogged up. I unclogged them.”