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Recensioner av Hampton Inn Boulder - Louisville

2.5 out of 5
Hampton Inn Boulder - Louisville
912 W. Dillon Road, Louisville, CO

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 337 av 840 recensioner" "
8 - Bra i betyg. 270 av 840 recensioner" "
6 - Okej i betyg. 125 av 840 recensioner" "
4 - Dåligt i betyg. 73 av 840 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 840 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Anneli

Bodde här 1 natt i augusti 2022
Svar från General Manager 18 aug. 2022
Thank you

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at breakfast were so nice!
Bodde här 2 nätter i maj 2024
Svar från AGM 13 maj 2024
Thank you so much for recognizing Marissa! We are very happy you enjoyed your stay with us and look forward to seeing you again in the future! Have a wonderful day!

8/10 Bra

michelle

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff all wonderful people. We enjoyed staying here.
Bodde här 1 natt i maj 2024
Svar från AGM 11 maj 2024
We are so pleased you enjoyed your stay! We look forward to seeing you again soon!

10/10 Fantastiskt

michael john

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location close to Rocky Mountains when on daily drives 500 miles in scenic routes in 4 days will go back
Bodde här 4 nätter i april 2024
Svar från GSS 6 maj 2024
Hi Michael, thank you for the wonderful review! We love that our location is close to many of Colorado's top outdoor attractions. We look forward to seeing you again soon!

6/10 Okej

Kathryn

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från AGM 25 apr. 2024
Thank you for taking the time to fill out your survey. Hopefully in the future we can earn a 5 from you. Thank you for staying with us!

4/10 Dåligt

Wayne

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Yes, if one reads the property description closely, it does state, "Parking available." If one expands the pop-up descriptive bubble, it states, "Self parking on site (USD $$$$$$$ per day*)." That 'disclaimer' is hidden to all unless there is some reason to click on the "See all" button - not something that most of us do unless we have some kind of 'heads-up' that instigates it. I didn't. I'm willing to bet that most people don't, so I was unprepared when the desk clerk told me that I would need to pay an additional $$$$$$$ $/2 fee for the privilege of parking in the hotel lot, which is actually more than what Expedia's website states. It may be "just half -$," however there's a principle involved. Dishonesty and misrepresentation, regardless of the magnitude of the deception, is abhorrent. It was clear from the desk clerk's demeanor that this little 'surprise package' provokes a good deal of rancor from guests checking in. Much like my case, the deadline to cancel has passed, so one is either forced to pay the fee, park off the property and subject oneself to the possibility of having one's vehicle towed, or walk away without completing the registration, thus walk away while being responsible for at least one night's hotel cost and likely no recourse for recovery. This is opportunistic, wrong-headed and unethical. I recommend you consider going elsewhere rather than support such deceptive business practices. (count the $, above)
Bodde här 1 natt i april 2024
Svar från AGM 23 apr. 2024
Thank you for taking the time to give us a review, we apologize that the parking fee is not more readily available when booking through Expedia, and we will address this in the future. We hope you will give us another opportunity to serve you better. The small fee is helping us to improve amenities for our guests and increases safety in our parking lot.

10/10 Fantastiskt

Deo Erik Paolo

Gillade: Renlighet
The staff are very friendly
Bodde här 2 nätter i april 2024
Svar från AGM 20 apr. 2024
Thank you so much for your review! And for mentioning our amazing team! We hope to see you again in the future!

6/10 Okej

JINGJING

Bodde här 1 natt i april 2024
Svar från GSS 8 maj 2024
Thank you for taking the time to rate us. We hope you give us another chance to turn that 3 to a 5 during your next visit to the Boulder/Louisville area.

10/10 Fantastiskt

Chad

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about my stay was wonderful - except the (powdered/artificial) scrambled eggs. Loved the location, facilities, staff, and cleanliness. Need to do something about those nasty fake eggs tho!
Bodde här 2 nätter i april 2024
Svar från AGM 10 apr. 2024
Thank you, Chad, for the fantastic review! Our scrambled eggs are real eggs and are cage free. They come pre-cooked; we will do a better job going forward in the preparation. Thank you for your feedback! We look forward to seeing you again the future!

8/10 Bra

Sharon

Reste med familjen
Gillade: Renlighet och personal och service
Staff is always very friendly and helpful.
Bodde här 4 nätter i april 2024
Svar från AGM 10 apr. 2024
Hi Sharon, thank you for the kind words to my team! It was a pleasure having you stay with us, and we hope to see you again soon!

4/10 Dåligt

Barry

Affärsresenär
Gillade: Renlighet
The check-in was a bundle of minor inconveniences. The dashboard pass, the need to show and share so much information, the lack of anticipation of my late arrival, the breakfast at 7 instead of 6, all made the welcome not a warm one.
Bodde här 1 natt i april 2024
Svar från AGM 9 apr. 2024
Barry, we are so sorry to hear about your experience. Your feedback will be addressed with our staff regarding your stay. We hope you will give us another opportunity to provide you with an exceptional stay in the future.

10/10 Fantastiskt

Edduin

Muy bien
Bodde här 1 natt i mars 2024
Svar från AGM 27 mars 2024
Thank you for the fantastic review! We hope to see you again in the future!

4/10 Dåligt

Brian

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Hotel staff were friendly, walls in hallway were dirty, but once we got into room it went way downhill. Their was no toilet paper holder in the bathroom and then we woke up to a bed bug crawling across our pillow.
Svar från AGM 27 mars 2024
Thank you, Brian, for your feedback, we are striving to improve every day and your review is very helpful. We hope you will give us another try in the future.

6/10 Okej

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Television viewing options were horrible. Many stations did not work or worked occassionally.
Bodde här 2 nätter i mars 2024
Svar från AGM 27 mars 2024
Thank you for your review, Jeffrey, we are excited to be upgrading the television experience for our guests coming in April this year! We hope you will give us another opportunity in the future..

8/10 Bra

Eliza

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with a great breakfast!
Bodde här 1 natt i mars 2024
Svar från AGM 27 mars 2024
Thank you, Eliza, for your review! We will do our best to earn a 5 next time. Thank you for staying with us here at The Hampton Inn Louisville!

10/10 Fantastiskt

Katrina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was close CU Boulder campus and very clean. Felt safe and the staff very friendly
Bodde här 1 natt i mars 2024
Svar från AGM 27 mars 2024
Thank you so much Katrina for wonderful review! We look forward to welcoming you back in the future!

10/10 Fantastiskt

Adriane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing. The breakfast was definitely a 10. I really like the black out shade in the room. I was able to get some good rest.
Bodde här 1 natt i februari 2024
Svar från AGM 30 mars 2024
Thank you do much the wonderful 5! We look forward to seeing you again soon!

6/10 Okej

Richard

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Staff was absolutely wonderful. But the toilet had issues and the bathtub didn't drain properly.
Bodde här 4 nätter i januari 2024

6/10 Okej

Thomas

Gillade: Renlighet och personal och service
HVAC was noisy and room had a weird smell to it.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

carlon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

John S, Chicago

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Amy

Bodde här 1 natt i januari 2024
Svar från AGM 30 mars 2024
Thank you for the fantastic 5 Amy! We hope to see you again!

10/10 Fantastiskt

Elaine

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

6/10 Okej

Kimberly

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The pool looked like it had algae growing in it and the room was not clean. We arrived late at night and just dealt with it for the night. We did not use the shower/tub because it was very dirty. The woman at the front desk was very nice and helpful.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

John

Bodde här 1 natt i januari 2024

4/10 Dåligt

Joe

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The light in my bathroom didn’t work so I had to do everything in the dark. I didn’t feel like messing with it but just want the hotel to know.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Cesare

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
Extremely friendly staff, very accommodating for a last minute booking.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Glenn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice staff and not to far from Denver and Colorado University

10/10 Fantastiskt

Daniel

Svar från AGM 30 mars 2024
Thank you for the exceptional 5 Daniel! We look forward to welcoming you back to the Boulder area again!

4/10 Dåligt

Gustavo

Affärsresenär
Beware they charge for parking.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Juan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very quiet hotel, which I like
Bodde här 2 nätter i november 2023

8/10 Bra

Ray

Reste med familjen
Room was clean.
Bodde här 1 natt i november 2023

8/10 Bra

Susan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

DEBORAH, GILLETTE

Gillade: Renlighet och personal och service
Comfortable
Bodde här 1 natt i november 2023

6/10 Okej

Dana

Reste med sin partner
Gillade: Personal och service
Friendly staff. Decent breakfast. Hotel seems worn. Broken towel hanger on door. Required $7 parking fee. Men’s bathroom out of order in lobby. Ice maker broken on our floor.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Tehvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Worked us in early! Great customer service and room was clean
Bodde här 1 natt i november 2023

8/10 Bra

James

Bodde här 1 natt i november 2023

4/10 Dåligt

John

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I am an amputee. The shower chair they gave me was missing two of the stoppers on its leg and deformed when I sat on it. There also was no shower dam so water ran all over the bathroom. I signed up for a double queen and they said when I got there that they didn't have double queen assessable rooms. They also charged for parking when there was no need. However, the staff and breakfast were great.
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

jon

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The fridge had food in it, the trash can was not emptied and there were a pair of sandals in the room all from the previous guest.
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Conner

Gillade inte: Boendets skick och faciliteter
Bathroom light didn’t work, shower didn’t drain, pool was dirty
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Nancy

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 3 nätter i oktober 2023

6/10 Okej

Robyn

Gillade: Renlighet
The staff were nice enough. The room phone didn’t work and I asked twice for it to be fixed but no one did anything. I had to request housekeeping. This place is ok for the price but nothing special.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Michael

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Pamela, Millington

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location convenient to local shopping
Bodde här 1 natt i oktober 2023

6/10 Okej

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location
Bodde här 4 nätter i oktober 2023

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
-
Bodde här 2 nätter i oktober 2023

6/10 Okej

John

We had a reservation for 3 people and 2 beds, when we got to the room ONE bed and no other rooms available good thing our son who lives in Louisville gave us a air mattress. Never again
Bodde här 2 nätter i oktober 2023

6/10 Okej

Cynthia

Gillade inte: Personal och service
Downturn in service
This hotel has drastically declined since the last time I stayed here before Covid. There was one person in the hotel trying to complete the breakfast operation as well as the front desk so service was terrible. We were locked out of our room because of a battery needed in the door lock and that same person had to take care of that. Breakfast has also declined and we plan to avoid this hotel in the future.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Gerardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från AGM Hampton Inn 27 sep. 2023
Thank you, Gerardo, for the fantastic review! It was a pleasure having you stay with us, and we look forward to seeing you again in future!

6/10 Okej

Stephanie

Gillade: Renlighet
Bodde här 2 nätter i september 2023
Svar från AGM Hampton Inn 27 sep. 2023
Thank you for taking the time to give us a review Stephanie. We hope you will give us another opportunity in the future.