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Recensioner av Hilton Garden Inn Jeffersonville Louisville North

3 out of 5
Hilton Garden Inn Jeffersonville Louisville North
4900 Water Tower Road, Jeffersonville, IN

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 129 av 161 recensioner" "
8 - Bra i betyg. 26 av 161 recensioner" "
6 - Okej i betyg. 3 av 161 recensioner" "
4 - Dåligt i betyg. 3 av 161 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 161 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,4/10

Bekvämligheter

10/10

Boendets skick och faciliteter

9,6/10

Hållbarhet

Recensioner

8/10 Bra

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is convenient to downtown Louisville. It is in a nice and quiet area with easy parking. Staff were super friendly and hotel was clean. I would not recommend the onsite restaurant as the food quality was poor but there are plenty of other dining options in the area.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Michael, Chicago

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean but isolated
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Meghan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and quiet
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Charles

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great at this property!
Bodde här 1 natt i maj 2024

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Todd

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The areas around the hotel smells like a dump.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Donna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was so spotlessly clean. It was convenient to where we were going. Beds were extremely comfortable. Rooms were very spacious. Loved the closet. Wish we would have been staying longer.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

David, Springboro

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very nice. The rooms were clean and comfortable. The bar and restaurant attached was very convenient.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Patti

Gillade: Renlighet
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

ELEAZAR

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Brad

Bodde här 1 natt i april 2024

10/10 Fantastiskt

lamar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay! Looking forward to coming back.
Bodde här 1 natt i mars 2024
Svar från management team 12 apr. 2024
Thanks for staying with us Lamar. We'll see you next time.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från management team 29 mars 2024
Thank you for staying with us.

8/10 Bra

Ashley

Bodde här 2 nätter i mars 2024
Svar från management team 12 apr. 2024
Thank you for staying with us Ashley. Hope to see you again soon.

10/10 Fantastiskt

Joan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
perfecto
Bodde här 3 nätter i februari 2024
Svar från Management Team 9 feb. 2024
Thank you for staying with us Joan. We hope that you come back soon and bring some friends.

10/10 Fantastiskt

Andrew

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will stay again
Bodde här 1 natt i januari 2024
Svar från Chris 3 feb. 2024
Thank you so much for your recent stay. We look forward to seeing you again soon!

10/10 Fantastiskt

Sylvia

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Managment Team 30 jan. 2024
Thank you for staying with us - come back again soon.

10/10 Fantastiskt

Dale

Only disappointment-no coffee available downstairs in the am. The coffee makers in the room just don’t cut it. Otherwise, great stay, wonderful meal at Fuzzy’s and the gal running the bar was an outstanding employee!
Bodde här 1 natt i januari 2024
Svar från Management Team 30 jan. 2024
Thank you for staying with us Dale. I will make sure that the restaurant manager is aware of your compliment to our bartender and chef.Apologies about the coffee.

10/10 Fantastiskt

LaShunda

Bodde här 4 nätter i december 2023
Svar från Management Team 30 jan. 2024
Thank you for staying with us - come back again soon.

10/10 Fantastiskt

ELEAZAR

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Management Team 30 jan. 2024
Thank you for staying with us.

10/10 Fantastiskt

Neree

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice,spacious,and comfortable.
Bodde här 2 nätter i december 2023
Svar från Management Team 30 jan. 2024
Thank you for staying with us. We are glad that you enjoyed your stay.

10/10 Fantastiskt

Regina

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Management Team 30 jan. 2024
thank you for staying with us

4/10 Dåligt

Lisa

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
We did not get a restful sleep due to broken blinds. When we called the desk, he told me the blind control sounded broken and there was nothing he could do about it. So, we had the full lighting of the front entrance in our room all night. Only coffee in rooms was decaf, so on top of poor sleep, no caffeine. Disappointing stay at a brand new hotel. Poor customer care when we had an issue.
Bodde här 1 natt i december 2023
Svar från Management Team 30 jan. 2024
Lisa, I am sorry that you had a disappointing stay with us. You are correct the team could have handles this situation better for you. I will make sure that the appropriate staff members are made aware.

10/10 Fantastiskt

Kelly

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Management Team 30 jan. 2024
Thank you for staying with us.

6/10 Okej

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely loved the hotel, the room, etc. The probability of not coming back is due the extremely rock hard beds. After talking to friend who had stayed there a couple weeks before, they too, felt the same way. After staying there for two days, all of our backs are paying for it with chiropractor appointments afterwards. It is sad this is the ONLY reason we would not return or recommend to our friends. The rooms were beautiful, employees could not be more friendly and helpful, that is our only complaint.
Bodde här 2 nätter i december 2023
Svar från Management Team 30 jan. 2024
Thank you for staying with us Karen. We appreciate your kind words and your thoughts on the bed. I am sorry that they were uncomfortable for you and your family.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I realize it’s hard to get good help these days. We arrived really hungry only to find out the full service restaurant is only opened limited hours. We ate there once. For the entire hotel, there was one server and one cook. She was very nice but overwhelmed. When I got in shower, after getting good and wet, I realized there was no shampoo in the dispenser. I bit the bullet and decided I would use a little of the liquid body soap only to discover, it too, was empty. I called front desk before my husband showered and he said he would tell housekeeping. We were in a time crunch so I asked if he could please bring it up asap. The dispensers have locks on them so he had to come in the bathroom and get in the tub to replace. He didn’t seem too happy about it. I thanked him again as we were leaving to go to a friend’s house but he didn’t respond. The rooms are large and comfortable. They just need better help and the info concerning the restaurant hours should be stated in the description.
Bodde här 2 nätter i november 2023
Svar från Management Team 30 jan. 2024
Thank you for staying with us. And for sharing your experience. We are working hard to ensure that everyone has a pleasant and enjoyable. We do hope that you will try us again the next time you are in the area.

4/10 Dåligt

Christopher

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
When I reserved the room it showed that the property offered a buffet breakfast. Most of the Garden Inns do (all of the ones I've stayed at.) This one does not. When I brought this up to the front desk manager she waived me off and told me we dont do that here.
Bodde här 2 nätter i november 2023
Svar från Management Team 27 nov. 2023
Thank you Christopher for sharing your feed back. The hotel does offer breakfast in the restaurant for an additional fee. I will make sure that this is shared and addressed.

10/10 Fantastiskt

Maritza

Reste med familj och småbarn
The room was comfortable and very clean . The desk attendance had no social skills , didn’t even Look up to say !Hi! Not the friendly person you expect at a Hilton Property. Maybe lack of training or just doesn’t care about his job .
Bodde här 1 natt i november 2023
Svar från Management Team 27 nov. 2023
Thank you for sharing you feedback with us in regards to the front desk agent. I will make sure that this situation is addressed.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Concert overnight
Appears to be a new building. Lobby is clean and inviting. Our room was clean and modern
Bodde här 1 natt i november 2023
Svar från Management Team 7 nov. 2023
Thank you for sharing your comments. We hope that you visit again.

10/10 Fantastiskt

Mindy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect spot for a quick overnight passing through. Close to the city but without all of the craziness.
Bodde här 1 natt i oktober 2023
Svar från Management Team 3 nov. 2023
Thank you for staying with us Mindy. We look forward to seeing you again.

10/10 Fantastiskt

christopher

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, clean rooms, awesome restaurant and bar
Bodde här 3 nätter i oktober 2023
Svar från Management Team 3 nov. 2023
Thank you for the kind words and for staying with us. Come back again soon.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Management Team 3 nov. 2023
Thank you for the review.

8/10 Bra

Michael

Bodde här 1 natt i oktober 2023
Svar från Management Team 27 nov. 2023
Thank you for staying with us.

10/10 Fantastiskt

Wayne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable room, friendly check in staff. Had morning coffee.
Bodde här 1 natt i oktober 2023
Svar från Management Team 3 nov. 2023
Thank you for staying with us. We look forward to seeing you again.

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay
This is a solid hotel in an area where we’ve struck out before. It’s newer and clean, but no pool.
Bodde här 1 natt i oktober 2023
Svar från Management Team 27 okt. 2023
Thanks for staying with us James. We hope you come back soon.

8/10 Bra

juanita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bartender was great. Hotel was v clean.
Bodde här 1 natt i oktober 2023
Svar från Management Team 27 okt. 2023
Thanks for staying with us, glad you enjoyed the bar.

8/10 Bra

Dawna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice and new motel! Had a very mice room and extremely comfy bed! Only down point for me was the price of the room and no breakfast included (available at the restaurant for additional money). Staff was very good and very nice
Bodde här 1 natt i oktober 2023
Svar från Management Team 3 nov. 2023
Thank you for staying with us Dawna. I am sorry that Hilton Garden Inn's do not offer complimentary breakfast.

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was sorry the Resturant wasn’t open for breakfast. I guess the chef didn’t come in. We were compensated with a couple of snacks. That was nice but not breakfast.
Svar från Management Team 3 nov. 2023
Thank you for staying with us Pamela. We are sorry that the restaurant was not available for breakfast. Please come back again to give Fuzzy's a try.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Management Team 13 okt. 2023
Thank you for staying with us.

10/10 Fantastiskt

RAMANDEEP, Rochester Hills

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Management Team 13 okt. 2023
Thanks you for staying with us.

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable & clean
This hotel was comfortable, clean, and friendly. I have no complaints. Will be back.
Bodde här 1 natt i september 2023
Svar från Management Team 13 okt. 2023
Thank you Amy, we look forward to your next visit.

10/10 Fantastiskt

Cameron

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Must stay
Easy to find, great room, comfortable. Very friendly staff. I’ll be back again.
Bodde här 3 nätter i september 2023
Svar från Management Team 13 okt. 2023
Thanks for staying with us Cameron. We look forward to your next visit.

10/10 Fantastiskt

ELEAZAR

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything is perfect
Bodde här 1 natt i september 2023
Svar från Management Team 13 okt. 2023
Thank you for staying with us. We hope you come back again soon.

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Management Team 13 okt. 2023
Thank you for staying with us.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Treat Yourself!
What an amazing place, so much more than just your standard hotel. Trendy, spacious, clean, all staff incredibly friendly and helpful. The room was clean and comfy. Just May make this my new nightly spot for my business trips over. Absolutely loved it here.
Bodde här 1 natt i september 2023
Svar från Management Team 13 okt. 2023
Thank you for staying with us and the kind words. We hope that you come back again soon.

8/10 Bra

Timothy

Bodde här 1 natt i september 2023
Svar från Management Team 13 okt. 2023
Thank you for staying with us.

10/10 Fantastiskt

ELEAZAR

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Management Team 27 okt. 2023
Thanks for staying with us.

8/10 Bra

Robbin

Reste med familjen
Why not a designated pet floor??
Why can’t a floor only for those people with pets be established? I don’t appreciate dogs barking or sneezing from pet dander in my room.
Bodde här 4 nätter i september 2023
Svar från Reservations 13 okt. 2023
Thank you for your feedback Robbin, I will share your suggestion with the management team.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Management team 22 sep. 2023
Thanks for staying with us.

10/10 Fantastiskt

Rick

Huge room, very comfortable.
Bodde här 1 natt i september 2023
Svar från Management Team 22 sep. 2023
Thanks for staying with us. Come back soon.