Familjehotell i Loves Park

“Clean, comfortable, easy access to the highway.”

“Nice and clean”

“The property was listed as newly renovated, and it certainly was not! Only the flooring looked new. The pictures online do not match what you actually get. Bed very hard and simply one mattress on a metal frame. Doors/locks did not feel secure. Very poorly insulated, we could hear every little noise from other rooms and the road. The first room we went into was so strong cleaning product/chemical smelling that it made eyes water and induced an asthma attack. Second room was stale old smoke...

“We had a very disappointing experience with this VRBO rental. Before our stay, we unfortunately had a death of a horse and needed to cancel. The host declined our request and only offered a 50% refund, which put us in a difficult position. Since we couldn’t recover most of our money, we decided to go ahead with the trip anyway. Upon arrival, the cleanliness of the home was far below expectations. There were dishes in the drying rack on the counter. Newspapers all over the counter. Dirty sponge...

“Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels.”

“They charge all there customer a $6 service fee and states that it shows when booking and that’s not true. Also the rooms smell and has lots of moisture in them”