“We checked in late and the overnight employee was amazing. Helpful and kind. In the morning we woke up to several bugs (large flying ants) in our bathroom. Not a huge deal. I took a couple pictures and showed them to the young man checking us out. He completely dismissed my concerns and said, "OH, I was in room 214 last night and I had a bunch of bugs too." Gross. I am not a guest who complains, but I do work in costumer service and I not happy with being told that this wasn't the only unclean...
“We checked in late and the overnight employee was amazing. Helpful and kind. In the morning we woke up to several bugs (large flying ants) in our bathroom. Not a huge deal. I took a couple pictures and showed them to the young man checking us out. He completely dismissed my concerns and said, "OH, I was in room 214 last night and I had a bunch of bugs too." Gross. I am not a guest who complains, but I do work in costumer service and I not happy with being told that this wasn't the only unclean...
Rachel